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Virtual Reality Issues
in Communication
Steve Buttry
Manship School of Mass Communication
November 17, 2015
Early VR
• Video games
• Real estate advertising
• Nature and travel photography
• Event photography
• No special viewer
• User navigates by controlling screen
Recent VR developments
• Nonny de la Peña, first VR story, Hunger
in Los Angeles, 2012
• Intern on Hunger, Palmer Luckey,
developed Oculus Rift for $2.5 M, 2012
• Facebook buys Oculus for $2B, 2014
• Google develops Cardboard viewer, 2014
• Samsung develops Gear VR
“Virtual reality affords us the opportunity
to see the world through a fresh pair of
eyes. You are seeing, hearing, and
sensationally stepping inside a moment, a
place, a community other than your own.
It breaks down barriers like nothing else.”
-- Molly Swenson, RYOT
VR issues
• Cost (for user devices & production)
• Experience vs. story
• Crew in the shots
• Intensity, emotion
• Motion sickness
• Revenue
VR in advertising
• Used in real estate, travel for years
• Product placement in entertainment VR
(already in video games)
• Opportunity to sponsor VR journalism?
• Product showrooms?
• What else?
VR in public relations
• Campus tour of LSU (or other client
destination)
• VR version of press releases (if devices
become common)?
• VR for clients
• What else?
VR in political communication
• Accompany candidate on campaign stop?
(Can you edit out hecklers, protesters?)
• Oct. 14 Democratic debate streamed in
VR
• Who’s the audience? (Will casual voter
watch political VR?)
• Will it work in negative ads?
VR journalism
• Summer 2014, Des Moines Register “Harvest
of Change”
• January 2015, Gannett world championship
skiing
• June 2015, BBC shows migrant camp in
northern France
• September 2015, Frontline “Project Ebola”
• November 2015, NY Times “The Displaced”
“The Displaced”
NYT VR story of three children displaced by
war (from Ukraine, South Sudan, Syria):
• Premiered November 2015
• 1 M Google Cardboard viewers mailed to
home-delivery subscribers
• More downloads of app in first 3 days
than any other NYT app
• Sponsored by GE & Mini
Ethical issues
Public Editor Margaret Sullivan: Robert
Kaiser, former Washington Post managing
editor, complained that NY Times seems to
be touting a process “that will often be
based on tricks and deceptions by
photographers/cameramen.”
Ethical issues
More from Kaiser: “V.R. usually involves
more coordination between filmmaker and
subject than in traditional video
journalism. … A subject may be asked to
repeat an action, or wait until the
filmmaker is out of sight to complete a
task.”
Ethical issues
Sullivan summarizes: “This, Mr. Kaiser said,
is tantamount to faking a scene — and
that’s not sound journalism.”
VR ethical issues
Accuracy: Photos are stitched together into
something that’s almost real; is “almost”
your standard of accuracy anywhere else?
What should you disclose about VR process
if it doesn’t meet your usual standard of
accuracy?
Michael Oreskes, NPR: “Our stories
can't be virtually true. They must be
fully real.”
VR ethical issues
VR ethical issues
Michael Oreskes, NPR: “The computer can
generate the impression of being at a crime
scene by blending still photos of the scene and
video of the area shot later. This will seem very
real. But it might not pass the high standards
set by most photojournalists. Audiences for
journalism shouldn't be left to wonder if a
computer reconciliation changed anything that
a photo editor would not have.”
RTDNA Code of Ethics: “Staging,
dramatization and other alterations – even
when labeled as such – can confuse or fool
viewers, listeners and readers. These tactics
are justified only when stories of great
significance cannot be adequately told
without distortion, and when any creative
liberties taken are clearly explained.”
VR ethical issues
Society of Professional Journalists Code of
Ethics: “Never deliberately distort facts or
context, including visual information.
Clearly label illustrations and re-
enactments.”
VR ethical issues
VR ethical issues
Graphic content: From State of Virtual
Reality in Journalism: “What happens if
you can’t exclude potentially graphic
aspects of a scene?”
Possible solutions: Warning? Blurring?
Acknowledgment of editing? What else?
De la Peña on “Hunger in LA”: “For our domestic
violence piece, the material was carefully
chosen. That was a very particular story of two
sisters trying to rescue a third sister from a fatal
attack by an ex boyfriend. The two sisters both
called 911, so we had two audio tracks to
recreate the scene. But I didn’t put you on the
scene when she was shot and killed. I’m trying
to convey stories that have incredible
importance, but it doesn’t need the actual
violence to convey what is going on.”
VR ethical issues
From State of Virtual Reality: “What
happens when a war veteran suffering
from post traumatic stress syndrome
experiences a 360-degree news video
of a car bomb exploding in Aleppo?”
VR ethical issues
VR ethical issues
Privacy: From State of Virtual Reality:
“How do you protect privacy or get
consent in a situation where you can’t
isolate coverage?”
Solutions: Distance? Disclosure? Selection
of scenes & shots? Work harder to get
consent before shooting? What else?
VR ethical issues
Intensity: From State of Virtual Reality:
“Can immersion be too realistic and create
frightening or uncomfortable
experiences?”
Is this an ethical issue or a user-experience
issue? Or both? What are ethical concerns?
Is disclosure enough?
VR ethical issues
Transparency: From State of Virtual
Reality: “The crew becomes much more
visible in the footage (you can’t hide
behind a camera). This could potentially
lead to a greater journalistic transparency.”
Robert Siegel, NPR: “The shadow of a
recording engineer, running, is the only
hint of a crew at work. Why aspire to
invisibility? And, of course, there is the
ponderous music to remind us that this is a
very distressing story, as if the facts of it
didn't do that already.”
Ethics and VR
Michael Oreskes, NPR: “We don't take
advantage of tools novelists or movie
makers are free to use. They are free to
walk right up to the line of truth in telling
fictional stories. But we must steer as far as
we can from the line of fiction if we want
to remain credible to viewers and listeners
who believe our stories are true.”
Ethics and VR
Ethics and VR
Tom Kent of Associated Press (who led
Online News Association Build Your Own
Ethics Code project): “Common
understandings of what techniques are
ethically acceptable and what needs to be
disclosed to viewers can go a long way
toward guarding the future of V.R. as a
legitimate journalistic tool.”
“We think VR has a promising future,
just like photography did 119 years
ago.”
-- Jake Silverstein, New York Times
Magazine editor
Michael Oreskes, NPR: “It's not about
technology. It's about credibility and
making sure our journalism into the future
is as credible and trusted as it has been in
the past.”
Ethics and VR

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Virtual reality ethics

  • 1. Virtual Reality Issues in Communication Steve Buttry Manship School of Mass Communication November 17, 2015
  • 2. Early VR • Video games • Real estate advertising • Nature and travel photography • Event photography • No special viewer • User navigates by controlling screen
  • 3. Recent VR developments • Nonny de la Peña, first VR story, Hunger in Los Angeles, 2012 • Intern on Hunger, Palmer Luckey, developed Oculus Rift for $2.5 M, 2012 • Facebook buys Oculus for $2B, 2014 • Google develops Cardboard viewer, 2014 • Samsung develops Gear VR
  • 4.
  • 5.
  • 6. “Virtual reality affords us the opportunity to see the world through a fresh pair of eyes. You are seeing, hearing, and sensationally stepping inside a moment, a place, a community other than your own. It breaks down barriers like nothing else.” -- Molly Swenson, RYOT
  • 7. VR issues • Cost (for user devices & production) • Experience vs. story • Crew in the shots • Intensity, emotion • Motion sickness • Revenue
  • 8. VR in advertising • Used in real estate, travel for years • Product placement in entertainment VR (already in video games) • Opportunity to sponsor VR journalism? • Product showrooms? • What else?
  • 9. VR in public relations • Campus tour of LSU (or other client destination) • VR version of press releases (if devices become common)? • VR for clients • What else?
  • 10. VR in political communication • Accompany candidate on campaign stop? (Can you edit out hecklers, protesters?) • Oct. 14 Democratic debate streamed in VR • Who’s the audience? (Will casual voter watch political VR?) • Will it work in negative ads?
  • 11. VR journalism • Summer 2014, Des Moines Register “Harvest of Change” • January 2015, Gannett world championship skiing • June 2015, BBC shows migrant camp in northern France • September 2015, Frontline “Project Ebola” • November 2015, NY Times “The Displaced”
  • 12.
  • 13. “The Displaced” NYT VR story of three children displaced by war (from Ukraine, South Sudan, Syria): • Premiered November 2015 • 1 M Google Cardboard viewers mailed to home-delivery subscribers • More downloads of app in first 3 days than any other NYT app • Sponsored by GE & Mini
  • 14. Ethical issues Public Editor Margaret Sullivan: Robert Kaiser, former Washington Post managing editor, complained that NY Times seems to be touting a process “that will often be based on tricks and deceptions by photographers/cameramen.”
  • 15. Ethical issues More from Kaiser: “V.R. usually involves more coordination between filmmaker and subject than in traditional video journalism. … A subject may be asked to repeat an action, or wait until the filmmaker is out of sight to complete a task.”
  • 16. Ethical issues Sullivan summarizes: “This, Mr. Kaiser said, is tantamount to faking a scene — and that’s not sound journalism.”
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. VR ethical issues Accuracy: Photos are stitched together into something that’s almost real; is “almost” your standard of accuracy anywhere else? What should you disclose about VR process if it doesn’t meet your usual standard of accuracy?
  • 22.
  • 23. Michael Oreskes, NPR: “Our stories can't be virtually true. They must be fully real.” VR ethical issues
  • 24. VR ethical issues Michael Oreskes, NPR: “The computer can generate the impression of being at a crime scene by blending still photos of the scene and video of the area shot later. This will seem very real. But it might not pass the high standards set by most photojournalists. Audiences for journalism shouldn't be left to wonder if a computer reconciliation changed anything that a photo editor would not have.”
  • 25. RTDNA Code of Ethics: “Staging, dramatization and other alterations – even when labeled as such – can confuse or fool viewers, listeners and readers. These tactics are justified only when stories of great significance cannot be adequately told without distortion, and when any creative liberties taken are clearly explained.” VR ethical issues
  • 26. Society of Professional Journalists Code of Ethics: “Never deliberately distort facts or context, including visual information. Clearly label illustrations and re- enactments.” VR ethical issues
  • 27. VR ethical issues Graphic content: From State of Virtual Reality in Journalism: “What happens if you can’t exclude potentially graphic aspects of a scene?” Possible solutions: Warning? Blurring? Acknowledgment of editing? What else?
  • 28. De la Peña on “Hunger in LA”: “For our domestic violence piece, the material was carefully chosen. That was a very particular story of two sisters trying to rescue a third sister from a fatal attack by an ex boyfriend. The two sisters both called 911, so we had two audio tracks to recreate the scene. But I didn’t put you on the scene when she was shot and killed. I’m trying to convey stories that have incredible importance, but it doesn’t need the actual violence to convey what is going on.” VR ethical issues
  • 29. From State of Virtual Reality: “What happens when a war veteran suffering from post traumatic stress syndrome experiences a 360-degree news video of a car bomb exploding in Aleppo?” VR ethical issues
  • 30. VR ethical issues Privacy: From State of Virtual Reality: “How do you protect privacy or get consent in a situation where you can’t isolate coverage?” Solutions: Distance? Disclosure? Selection of scenes & shots? Work harder to get consent before shooting? What else?
  • 31. VR ethical issues Intensity: From State of Virtual Reality: “Can immersion be too realistic and create frightening or uncomfortable experiences?” Is this an ethical issue or a user-experience issue? Or both? What are ethical concerns? Is disclosure enough?
  • 32. VR ethical issues Transparency: From State of Virtual Reality: “The crew becomes much more visible in the footage (you can’t hide behind a camera). This could potentially lead to a greater journalistic transparency.”
  • 33. Robert Siegel, NPR: “The shadow of a recording engineer, running, is the only hint of a crew at work. Why aspire to invisibility? And, of course, there is the ponderous music to remind us that this is a very distressing story, as if the facts of it didn't do that already.” Ethics and VR
  • 34. Michael Oreskes, NPR: “We don't take advantage of tools novelists or movie makers are free to use. They are free to walk right up to the line of truth in telling fictional stories. But we must steer as far as we can from the line of fiction if we want to remain credible to viewers and listeners who believe our stories are true.” Ethics and VR
  • 35. Ethics and VR Tom Kent of Associated Press (who led Online News Association Build Your Own Ethics Code project): “Common understandings of what techniques are ethically acceptable and what needs to be disclosed to viewers can go a long way toward guarding the future of V.R. as a legitimate journalistic tool.”
  • 36.
  • 37. “We think VR has a promising future, just like photography did 119 years ago.” -- Jake Silverstein, New York Times Magazine editor
  • 38.
  • 39. Michael Oreskes, NPR: “It's not about technology. It's about credibility and making sure our journalism into the future is as credible and trusted as it has been in the past.” Ethics and VR