Presentation to NHF IT in Housing Conference 2014

1. Becoming a social
business:
Engagement through social media and
communities
Steve Finegan, Northwards Housing @stevef2412
IT in Housing 2014 #NHFIT14

2. why are you here?
 My CEO has gone all social and expects me to be
equally enthusiastic
 I'm concerned we might get left behind ‘cause I
don't get all this social stuff
 I'm here to learn and take away something new. I
want to feel inspired and motivated to do something
 I had to pick one of the breakout sessions and this
one seemed to be the least boring

4. It’s the end of the world
as we know it…
• Consumerisation
• Transparency
• Performance
• Engagement
• Efficiency
• Speed
• People

5. Risk
Culture
Reputation
Social media policy

7. Tips – becoming social
• Build your personal learning network
• Be Curious
• Give and level the playing field
• Be human 
• Become a social reader
• Death to email
It’s about People!

8. thank you for listening
@stevef2412
steve.finegan@northwardshousing.co.uk