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500 WANTS YOU
Interactive marketing platform
CROWDSOURCING


A   PLAN
B   RESOURCES
C   RESULTS
D   FOLLOW UP

                           “Make room for passion,
                            expectations, dreams
                             and tastes of people
                      to revisit and refresh the legend”.
ONCE UPONE A TIME (2004)




 If I’d asked my customers what they wanted, they’d have said ‘a faster horse’ (Henry Ford)



            A   PLAN       B   RESOURCES        C   RESULTS       D   FOLLOW-UP
FIAT TALKS TO YOUNG PEOPLE




     A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
...AND LISTENS TO ONLINE COMMUNITIES




          A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
THE 500 LEGEND

A great legacy of histories,
symbols, meanings, along with its
unmistakable round compact
shape, has made the 500 a real
cult object... rather, a legend.

A LEGEND THAT WAS ABOUT
TO BE BACK ON THE ROAD.
500 WANTS YOU


AN INTERNATIONAL DIGITAL
MARKETING PLATFORM
CREATED
WITH THE PEOPLE
FOR THE PEOPLE.
CONCEPT LAB I + II

Configurator for vehicle externals based on
the Trepiùno concept car




                     A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
DESIGNBOOM



international design contest open to
professionals, students, design lovers
from all countries

jury: giorgio armani, jasper morrison,
luca cordero di montezemolo, gabriele
salvatores




                       A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
500 DESIGNBOOM WINNERS


category 500 accessories
dolce vita, by nils kajander,
helsinki, finland
displayed in milan, at "salone
del mobile 2007”


                    A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
500 DESIGNBOOM WINNERS


category 500 lifestyle
vacuum cleaner, by eugeny
onutchin, ramat-gan (israel)
displayed in milan, at "salone
del mobile 2007”


                   A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
500 DESIGNBOOM WINNERS


category 500 places
driving cinema, by tim
thornton, london (united
kingdom)
displayed in milan, at "salone
del mobile 2007”


                   A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
500 TEAM




                    ADVANCED DESIGN
           PRODUCT PORTFOLIO MANAGEMENT
                PRODUCT MARKETING
             MARKETING COMMUNICATION
              CO-MARKETING LICENSING




A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
TIMING & COSTS


                                  4 million people




                 24 initiatives




A   PLAN   B   RESOURCES          C   RESULTS        D   FOLLOW-UP
THE LONG TAIL

head




                                                         tatooonline.it




                           long tail

       A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
AWARENESS


500x500 online booking
May, 3rd 2007 (1st community birthday)
One booking request every 40 seconds!
From 32 Countries in the World



                A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
AN UNBELIEVABLE COUNTDOWN

Stats, 3 May 2006 – 27 June 2007               Concept Lab II
                                               (from 15 December 2006 to 27 July 2007)
Page views: 63,507,889 	

                     Configurator for vehicle externals and interiors
Unique visitors: 3,679,275                     based on the Trepiùno concept car
Visits: 5,741,596                              configurations received: 111,638
                                               suggestions received: 75,558
Users registered with the site: 79,251         Configurations submitted from other countries:
Users registered with the newsletter: 99,717
Tell a friend: 19,733                          Germany 6,070
Screenmates downloaded: 25,424                 France 5,692
                                               Sweden 2,779
Concept Lab I                                  Switzerland 2,443
(3 May – 14 December 2006)                     Holland 2,241
Configurator for vehicle externals              United Kingdom 2,165
based on Trepiùno concept car                  Spain 1,821
configurations received: 171,070                Portugal 1,388
suggestions received: 22,481                   United States 1,286
                                               Poland 1,102
                                               Belgium 1,019



                                    A   PLAN   B   RESOURCES     C    RESULTS       D   FOLLOW-UP
A STUNNING LAUNCH
streaming
4° july: 91’920 UV for the Show
5° july: 99’305 UV for the Convention

500 wants you
423.665 unique visitors on the 5° of july


+ 4 million unique visitors from its launch




                                                                                                   Live streaming




                        500 video configurator


                                                A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
INTERNATIONALISATION




  A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
YOUNGER TARGET
     +90% of visitors < 30 years-old vs. Fiat website




A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
500,000 UNITS IN ONLY 31 MONTHS
        FROM ITS LAUNCH




       A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
A TOOL FOR THE MARKETS




«500 wants you don't know any limits.You, together with people from more than
200 countries around the world, have browsed the platform dedicated to the
500, and 26 countries have already their own customised version of the site: from
Portugal to Norway, from Argentina to Morocco, from Japan to South Africa.»

                                     A   PLAN      B   RESOURCES      C   RESULTS   D   FOLLOW-UP
THE MOST VISITED CAR IN UK
            EU A segment activity overtime Q1 08 - Q3 10 Source: sophus3 eDataXchange
FROM 500 TO THE WHOLE RANGE
                                                      http://www.stickerlab.fiatpunto.it/
                                              http://blog.fiatpunto.it/grande-punto-sticker-lab/




     A   PLAN   B   RESOURCES   C   RESULTS   D   FOLLOW-UP
+ WEB IN THE MEDIA MIX

100%
                                                                               Other
                                                                               Sponsorship
75%                                                                            Cinema
                                                                               Outdoor
50%                                                                            Radio
                                                                               Magazine
                                                                               Newspaper
25%                                                                            Web
                                                                               TV
 0%
       Francia                    Italia                  UK
                     Media Budget e % media mix (2010)




                 A   PLAN     B   RESOURCES     C   RESULTS    D   FOLLOW-UP
CONFIGURATIONS MIX VS. ORDERS MIX
                      Fiat 500 DE - Mix Interest vs. Trial vs. OCF
       100%




       75%                                               1.4 Sport
                                                         1.3 MJ Sport
                                                         1.2 Sport
                                                         1.4 Lounge
       50%                                               1.3 MJ Lounge
                                                         1.2 Lounge
                                                         1.4 Pop
                                                         1.3 MJ Pop
       25%
                                                         1.2 Pop




        0%
                  % Config   Link %   OCF %




              A    PLAN        B   RESOURCES   C   RESULTS    D   FOLLOW-UP
P a g i n a | 21




THE SOCIAL BRAND
   2.3.        Un bilancio


Di seguito si riportano tre grafici che restituiscono in modo aggregato i dati prima esposti per
ogni piattaforma.




                               - Grafico 6: La frequenza di aggiornamento dei profili.
          Le barre grigie sullo sfondo si riferiscono al punteggio di ogni azienda in classifica generale -


                                           Read the full report


                                                                    A     PLAN                 B     RESOURCES             C   RESULTS   D   FOLLOW-UP
500 wants you:
                A driver of enthusiasm.
                A marvellous gathering place.
                An effective vehicle for communication
                accessible to consumers.
                A completely new way to use the web within a
A   PLAN        corporate process.
B   RESOURCES
C   RESULTS
D   FOLLOW UP
THANK YOU!




http://it.linkedin.com/in/stefanostravato

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500 wants you - The interactive marketing platform

  • 1. 500 WANTS YOU Interactive marketing platform
  • 2. CROWDSOURCING A PLAN B RESOURCES C RESULTS D FOLLOW UP “Make room for passion, expectations, dreams and tastes of people to revisit and refresh the legend”.
  • 3. ONCE UPONE A TIME (2004) If I’d asked my customers what they wanted, they’d have said ‘a faster horse’ (Henry Ford) A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 4. FIAT TALKS TO YOUNG PEOPLE A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 5. ...AND LISTENS TO ONLINE COMMUNITIES A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 6. THE 500 LEGEND A great legacy of histories, symbols, meanings, along with its unmistakable round compact shape, has made the 500 a real cult object... rather, a legend. A LEGEND THAT WAS ABOUT TO BE BACK ON THE ROAD.
  • 7. 500 WANTS YOU AN INTERNATIONAL DIGITAL MARKETING PLATFORM CREATED WITH THE PEOPLE FOR THE PEOPLE.
  • 8. CONCEPT LAB I + II Configurator for vehicle externals based on the Trepiùno concept car A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 9. DESIGNBOOM international design contest open to professionals, students, design lovers from all countries jury: giorgio armani, jasper morrison, luca cordero di montezemolo, gabriele salvatores A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 10. 500 DESIGNBOOM WINNERS category 500 accessories dolce vita, by nils kajander, helsinki, finland displayed in milan, at "salone del mobile 2007” A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 11. 500 DESIGNBOOM WINNERS category 500 lifestyle vacuum cleaner, by eugeny onutchin, ramat-gan (israel) displayed in milan, at "salone del mobile 2007” A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 12. 500 DESIGNBOOM WINNERS category 500 places driving cinema, by tim thornton, london (united kingdom) displayed in milan, at "salone del mobile 2007” A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 13. 500 TEAM ADVANCED DESIGN PRODUCT PORTFOLIO MANAGEMENT PRODUCT MARKETING MARKETING COMMUNICATION CO-MARKETING LICENSING A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 14. TIMING & COSTS 4 million people 24 initiatives A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 15. THE LONG TAIL head tatooonline.it long tail A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 16. A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 17. AWARENESS 500x500 online booking May, 3rd 2007 (1st community birthday) One booking request every 40 seconds! From 32 Countries in the World A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 18. AN UNBELIEVABLE COUNTDOWN Stats, 3 May 2006 – 27 June 2007 Concept Lab II (from 15 December 2006 to 27 July 2007) Page views: 63,507,889 Configurator for vehicle externals and interiors Unique visitors: 3,679,275 based on the Trepiùno concept car Visits: 5,741,596 configurations received: 111,638 suggestions received: 75,558 Users registered with the site: 79,251 Configurations submitted from other countries: Users registered with the newsletter: 99,717 Tell a friend: 19,733 Germany 6,070 Screenmates downloaded: 25,424 France 5,692 Sweden 2,779 Concept Lab I Switzerland 2,443 (3 May – 14 December 2006) Holland 2,241 Configurator for vehicle externals United Kingdom 2,165 based on Trepiùno concept car Spain 1,821 configurations received: 171,070 Portugal 1,388 suggestions received: 22,481 United States 1,286 Poland 1,102 Belgium 1,019 A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 19. A STUNNING LAUNCH streaming 4° july: 91’920 UV for the Show 5° july: 99’305 UV for the Convention 500 wants you 423.665 unique visitors on the 5° of july + 4 million unique visitors from its launch Live streaming 500 video configurator A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 20. INTERNATIONALISATION A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 21. YOUNGER TARGET +90% of visitors < 30 years-old vs. Fiat website A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 22. 500,000 UNITS IN ONLY 31 MONTHS FROM ITS LAUNCH A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 23. A TOOL FOR THE MARKETS «500 wants you don't know any limits.You, together with people from more than 200 countries around the world, have browsed the platform dedicated to the 500, and 26 countries have already their own customised version of the site: from Portugal to Norway, from Argentina to Morocco, from Japan to South Africa.» A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 24. THE MOST VISITED CAR IN UK EU A segment activity overtime Q1 08 - Q3 10 Source: sophus3 eDataXchange
  • 25. FROM 500 TO THE WHOLE RANGE http://www.stickerlab.fiatpunto.it/ http://blog.fiatpunto.it/grande-punto-sticker-lab/ A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 26. + WEB IN THE MEDIA MIX 100% Other Sponsorship 75% Cinema Outdoor 50% Radio Magazine Newspaper 25% Web TV 0% Francia Italia UK Media Budget e % media mix (2010) A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 27. CONFIGURATIONS MIX VS. ORDERS MIX Fiat 500 DE - Mix Interest vs. Trial vs. OCF 100% 75% 1.4 Sport 1.3 MJ Sport 1.2 Sport 1.4 Lounge 50% 1.3 MJ Lounge 1.2 Lounge 1.4 Pop 1.3 MJ Pop 25% 1.2 Pop 0% % Config Link % OCF % A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 28. P a g i n a | 21 THE SOCIAL BRAND 2.3. Un bilancio Di seguito si riportano tre grafici che restituiscono in modo aggregato i dati prima esposti per ogni piattaforma. - Grafico 6: La frequenza di aggiornamento dei profili. Le barre grigie sullo sfondo si riferiscono al punteggio di ogni azienda in classifica generale - Read the full report A PLAN B RESOURCES C RESULTS D FOLLOW-UP
  • 29. 500 wants you: A driver of enthusiasm. A marvellous gathering place. An effective vehicle for communication accessible to consumers. A completely new way to use the web within a A PLAN corporate process. B RESOURCES C RESULTS D FOLLOW UP

Hinweis der Redaktion

  1. The Foundation is the private fund of commercial agents, which provides a supplementary pension in addition to a variety ofservices to its members: pensions, scholarships, maternity allowance, insurance, mortgages.\n
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  7. One of strategic objectives at the beginning of the process was to reenter the club of Historical European manufacturers.\nThe objective was to overtook at least one EU full-liner\nWe were able to close the gap already by the beginning of 2006, but finally we managed to overtake the first in September.\n
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  10. Legends are immortal, yet the dust of time covers them. The big challenge is:\nhow can the 500 once again become \na contemporary icon? \nhow can we update\nthe legend and project it into 2007?\n
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  12. When we approached the Fiat 500 project, we asked consumers to co-design both the product and the marketing plan, through the web. We created a web site where anyone could express her or his opinion about the car, while the car was still in the design stage. The reaction we got was overwhelming....\n[VIDEO 500 WANTS YOU 1&amp;#x2019;50&amp;#x2019;&amp;#x2019;]\n3&amp;#xB0; of may 2006 - 500 wants you\nThe ambition: to create the biggest internet-based interactive marketing platform \nOn the 3&amp;#xB0; of may 2006, 500 days before the official launch, 500 Wants you was born and the count-down begins!\nConsumer Engagement. We asked all the users their inputs and suggestions to build together the 500 in 500 days: \nThe new 500 reinterprets these values and forms and asks people to give free rein to their impulse to express themselves, to imagine and to dream.\n
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  14. \n500 days, more than 20 different platforms (both for specialists and for general users): the first car for the people and really made by the people\nAn international laboratory in which to unleash imagination and emotions, so as to create a new 500 made by people for people\n109.549.789 visited pages // 9.129.813 contacts // 6.529.857 unique visitors // 96.169 registered users\nConcept Lab I (3 May &amp;#x2013; 14 December 2006) \n\nconfigurations received: 171,070\nsuggestions received: 22,481\n
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  19. MAiling list: I shared data and information with more than 100 hundred people\n
  20. more than 420 days\n24 initiatives\n
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  22. The first is the 500. this car embodies all the values of the new Fiat. It has the potential to make it cool, global and young. The products displayed on the slide are just some of the 1500 proposal made by designers that we have challenged in a contest launched through our web site.\nWe have never shown but the creative community is already able to imagine the 500 world&amp;#x2026; that must tell us something\n
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  26. This are some of the numbers of the Fiat 500 .com website, which became the first automotive portal in Italy and has more visits than the new Nike Football website. \nPeople are visiting it from countries where we don&amp;#x2019;t sell a single car since ages like US\n
  27. and very important they are twice as young as the Fiat brand site visitors.\n
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