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MEF Webinar – 6 May 2010

PhonepayPlus (PpP) Registration Scheme
Simon Bates
Director of Standards and Communications (PpP)

Suhail Bhat
Policy and Initiatives Director (MEF)
Thank you for your interest in the
PhonepayPlus Registration Scheme Consultation

To view the full audio-visual webinar please visit:
http://www.m-e-f.org/ppp_registrationscheme_webinar/
The Mobile Entertainment Forum (MEF) is the global trade body of
the mobile media and entertainment industry. It represents the leading companies
throughout the entire mobile entertainment value chain, and works on behalf of its
diverse membership to facilitate industry growth, shape regulation and deliver
competitive advantage to its members.


With global headquarters in London and operational chapters in Asia, EMEA, LATAM and North America,
MEF is a member network with a global reach, strong local representation and the ability to affect market
change. Established in 2000, MEF provides a consistent and powerful voice for the foremost mobile
media businesses and entrepreneurs.
MEF Initiatives
   Our work falls into four distinct categories:
       Monetisation of mobile content or protection of revenues
       Best practice/regulatory work
       Education
       Metrics and Intelligence
   Business modelling and analysis around key issues such as Enabling Services are taken forward through MEF
    initiatives and live Leadership Summit meetings

   Driven by industry and member demand to analyse the market, map future opportunities and drive the business
    forward

   Current initiatives include:

      -    Smart Enablers – Accelerating the Next Generation of Mobile Media Business Models

      -    M-Commerce - Driving customer acquisition, retention and conversion

      -    Business Confidence Index – Providing Insight & Revealing Industry Trends

      -    Ad-Funded Mobile Entertainment (AFME) – Exploring the Potential of New Business Models

      -    Content Sales Reporting – Advancing Best Practice, Metrics & Revenue Assurance

      -    Regulatory Information Service Centre (RISC) – Online regulatory archive for 26 countries (so far)
Current Regulatory Issues
   MEF South East Asia Regulatory Tour (India, Singapore, Malaysia, Indonesia)
      ASEAN Initiative (EU Equivalent)
      MEF SE Asia Regulatory Committee

   MEF EMEA Regulatory Committee: Focus on …

   Audio Visual Media Services Directive (AVMS)
      MEF produced plain speaking Guide with Denton Wilde Sapte
   Unfair Commercial Practices Directive (UCPD)
      MEF produced plain speaking Guide with Denton Wilde Sapte
   Safer Internet project with Infosoc DG (1st June)

 UK
Ofcom Scope Review – Complete review of the UK premium rate sector
PhonepayPlus – Consultation on New Code of Practice + Registration Scheme
Advertising Standards Authority – New Codes of Practice Issued
PRS Registration
scheme

MEF Update
6 May 2010


Simon Bates

Director of Standards
& Communications
PhonepayPlus project team

Simon Bates, Project Sponsor




                               Alex Littlemore, Project Manager (policy)




Adam Ferguson , Project Manager (build)
Agenda

•   Background
•   Why, who, what, how?
•   How much?
•   Implementation
•   Timeline




                           7
Facilitate industry due diligence
Provide consumers with customer service information

PRS REGISTRATION


                                                      8
A brief recap

New Code discussion document                                Ofcom Scope Review
(July 2009)                                                 (Oct 2009)

                                                            •   Facilitate due diligence,
•   IPs directly responsible for                                shining a light on rogues
    their services                                          •   Recognise importance of
•   new rules for SPs around                                    Number Checker
    due diligence



                                                                     built and run
                                   Registration scheme
                                                                     by PhonepayPlus


                                   Broad industry support
Why are we doing this?
Who should register?
What information is required?
How is it entered?

REGISTRATION IN PRACTICE


                                10
Why?

• A database of all PRS providers to:
   –   Facilitate due diligence;
   –   Allow PhonepayPlus to enforce the new Code;
   –   Identify rogues; and
   –   Provide an effective premium rate number checking facility




                                                                    11
Who?

•   All CPRS providers
    – Network operators (Terminating Communications Providers)
    – Level 1 providers (e.g. aggregators, service providers, resellers)
    – Level 2 providers (e.g. content providers, promoters)


•   With some exceptions…?
    – E.g. 0871
    – What are the right criteria against which to exempt?




                                                                           12
What?

Business to include                  Service to include

•   Directors                        •   Service name
•   Contact information              •   Customer care number
•   Trading names                    •   Service description
•   Parent companies

                     Mandatory v voluntary…?


        Registrant responsible for accuracy, not PhonepayPlus…!




                                                                  13
How?

•   A link from our website
•   Intuitive, quick and easy
•   Bulk registrations?
     – On the part of another provider



              And how much?

                £100 pa to cover build and admin costs




                                                         14
Outputs


Business                               Consumers


•   Registration ID to allow service   •   Customer service contact
    provision                              details
•   Information sufficient for basic   •   Service description
    due diligence
•   Links to adjudications,
    sanctions, permissions
IMPLEMENTATION


                 16
Options
                                                      Unconstrained: do anything you like
1. Bespoke system
  No constraints except cost,                    1.
  legacy,                                     Bespoke
  Locked in to supplier; high                  system
  upgrade cost
2. Modified package
  Few constraints; some “free”                     2.
  functionality
                                               Modified
  Locked in to supplier; high                  package
  upgrade cost;
                                                                     3.                Upgradeability
                                                without          Configured
3. Configured package             Hard/      upgrade path         Package       Upgradeable
  “Free” functionality; some     costly to                      With upgrade    With “free” new
  constraints, cheap to          upgrade
  upgrade
                                                                    path        functionality
  Must be prepared to
  compromise                                                                4.
                                                                       Un-modifiable
4. Un-modifiable package
                                                                         package
  Inexpensive
  Must adapt to the package                           Constrained: fit to the package




                                                                                                        17
Package vs bespoke
                                           Unconstrained: do anything you like




                                                          3.            Upgradeability
3. Configured package                                 Configured
  “Free” functionality; some    Hard/                  Package       Upgradeable
  constraints, cheap to        costly to             With upgrade    With “free” new
  upgrade                      upgrade                   path        functionality
  Must be prepared to
  compromise




                                           Constrained: fit to the package




                                                                                         18
Code 12 and
Registration
database are
 indivisible




               19
We need your help

•   Registration Scheme update (25 May)
     – Should we proceed with implementation, given the (tiny) risk that the
       Code may not be approved…?


•   Code consultation (8 July)
     –   Mandatory registration for all providers?
     –   Exemption criteria?
     –   Registration fee?
     –   Mandatory information?
     –   Links to breaches and open investigations?




                                                                               20
sbates@phonepayplus.org.uk
Thank You
Contact us
Simon Bates – Director of Standards and Communications, PpP
sbates@phonepayplus.org.uk
www.phonepayplus.org

Suhail Bhat – Policy & Initiatives Director, MEF
suhail@m-e-f.org
www.m-e-f.org

Miranda Roberts – Policy & Initiatives Manager, MEF
miranda@m-e-f.org
www.m-e-f.org
Next Event

MEF Workshop on the PpP Code Consultation - 19 May, London
In association with Denton Wilde Sapte

Presenting the Code Consultation from PpP:

Bradley Brady – Director of Strategy & Stakeholder Relations
Mark Collins – Policy Advisor
Simon Bates – Director of Standards and Communications

Space at this event is limited. Priority will go to MEF Members.

Please contact Miranda at the MEF if you are interested in attending
miranda@m-e-f.org
Thank you for your interest in the
PhonepayPlus Registration Scheme Consultation

To view the full audio-visual webinar please visit:
http://www.m-e-f.org/ppp_registrationscheme_webinar/


To learn more about the PpP Registration Scheme and
Code Consultations and how your company can become
involved, please visit:
http://www.m-e-f.org/policy_regulation/phonepayplus/

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Mef Webinar on PhonepayPlus Registration Scheme

  • 1. MEF Webinar – 6 May 2010 PhonepayPlus (PpP) Registration Scheme Simon Bates Director of Standards and Communications (PpP) Suhail Bhat Policy and Initiatives Director (MEF)
  • 2. Thank you for your interest in the PhonepayPlus Registration Scheme Consultation To view the full audio-visual webinar please visit: http://www.m-e-f.org/ppp_registrationscheme_webinar/
  • 3. The Mobile Entertainment Forum (MEF) is the global trade body of the mobile media and entertainment industry. It represents the leading companies throughout the entire mobile entertainment value chain, and works on behalf of its diverse membership to facilitate industry growth, shape regulation and deliver competitive advantage to its members. With global headquarters in London and operational chapters in Asia, EMEA, LATAM and North America, MEF is a member network with a global reach, strong local representation and the ability to affect market change. Established in 2000, MEF provides a consistent and powerful voice for the foremost mobile media businesses and entrepreneurs.
  • 4. MEF Initiatives  Our work falls into four distinct categories:  Monetisation of mobile content or protection of revenues  Best practice/regulatory work  Education  Metrics and Intelligence  Business modelling and analysis around key issues such as Enabling Services are taken forward through MEF initiatives and live Leadership Summit meetings  Driven by industry and member demand to analyse the market, map future opportunities and drive the business forward  Current initiatives include: - Smart Enablers – Accelerating the Next Generation of Mobile Media Business Models - M-Commerce - Driving customer acquisition, retention and conversion - Business Confidence Index – Providing Insight & Revealing Industry Trends - Ad-Funded Mobile Entertainment (AFME) – Exploring the Potential of New Business Models - Content Sales Reporting – Advancing Best Practice, Metrics & Revenue Assurance - Regulatory Information Service Centre (RISC) – Online regulatory archive for 26 countries (so far)
  • 5. Current Regulatory Issues  MEF South East Asia Regulatory Tour (India, Singapore, Malaysia, Indonesia)  ASEAN Initiative (EU Equivalent)  MEF SE Asia Regulatory Committee  MEF EMEA Regulatory Committee: Focus on …  Audio Visual Media Services Directive (AVMS)  MEF produced plain speaking Guide with Denton Wilde Sapte  Unfair Commercial Practices Directive (UCPD)  MEF produced plain speaking Guide with Denton Wilde Sapte  Safer Internet project with Infosoc DG (1st June)  UK Ofcom Scope Review – Complete review of the UK premium rate sector PhonepayPlus – Consultation on New Code of Practice + Registration Scheme Advertising Standards Authority – New Codes of Practice Issued
  • 6. PRS Registration scheme MEF Update 6 May 2010 Simon Bates Director of Standards & Communications
  • 7. PhonepayPlus project team Simon Bates, Project Sponsor Alex Littlemore, Project Manager (policy) Adam Ferguson , Project Manager (build)
  • 8. Agenda • Background • Why, who, what, how? • How much? • Implementation • Timeline 7
  • 9. Facilitate industry due diligence Provide consumers with customer service information PRS REGISTRATION 8
  • 10. A brief recap New Code discussion document Ofcom Scope Review (July 2009) (Oct 2009) • Facilitate due diligence, • IPs directly responsible for shining a light on rogues their services • Recognise importance of • new rules for SPs around Number Checker due diligence built and run Registration scheme by PhonepayPlus Broad industry support
  • 11. Why are we doing this? Who should register? What information is required? How is it entered? REGISTRATION IN PRACTICE 10
  • 12. Why? • A database of all PRS providers to: – Facilitate due diligence; – Allow PhonepayPlus to enforce the new Code; – Identify rogues; and – Provide an effective premium rate number checking facility 11
  • 13. Who? • All CPRS providers – Network operators (Terminating Communications Providers) – Level 1 providers (e.g. aggregators, service providers, resellers) – Level 2 providers (e.g. content providers, promoters) • With some exceptions…? – E.g. 0871 – What are the right criteria against which to exempt? 12
  • 14. What? Business to include Service to include • Directors • Service name • Contact information • Customer care number • Trading names • Service description • Parent companies Mandatory v voluntary…? Registrant responsible for accuracy, not PhonepayPlus…! 13
  • 15. How? • A link from our website • Intuitive, quick and easy • Bulk registrations? – On the part of another provider And how much? £100 pa to cover build and admin costs 14
  • 16. Outputs Business Consumers • Registration ID to allow service • Customer service contact provision details • Information sufficient for basic • Service description due diligence • Links to adjudications, sanctions, permissions
  • 18. Options Unconstrained: do anything you like 1. Bespoke system No constraints except cost, 1. legacy, Bespoke Locked in to supplier; high system upgrade cost 2. Modified package Few constraints; some “free” 2. functionality Modified Locked in to supplier; high package upgrade cost; 3. Upgradeability without Configured 3. Configured package Hard/ upgrade path Package Upgradeable “Free” functionality; some costly to With upgrade With “free” new constraints, cheap to upgrade upgrade path functionality Must be prepared to compromise 4. Un-modifiable 4. Un-modifiable package package Inexpensive Must adapt to the package Constrained: fit to the package 17
  • 19. Package vs bespoke Unconstrained: do anything you like 3. Upgradeability 3. Configured package Configured “Free” functionality; some Hard/ Package Upgradeable constraints, cheap to costly to With upgrade With “free” new upgrade upgrade path functionality Must be prepared to compromise Constrained: fit to the package 18
  • 20. Code 12 and Registration database are indivisible 19
  • 21. We need your help • Registration Scheme update (25 May) – Should we proceed with implementation, given the (tiny) risk that the Code may not be approved…? • Code consultation (8 July) – Mandatory registration for all providers? – Exemption criteria? – Registration fee? – Mandatory information? – Links to breaches and open investigations? 20
  • 23. Thank You Contact us Simon Bates – Director of Standards and Communications, PpP sbates@phonepayplus.org.uk www.phonepayplus.org Suhail Bhat – Policy & Initiatives Director, MEF suhail@m-e-f.org www.m-e-f.org Miranda Roberts – Policy & Initiatives Manager, MEF miranda@m-e-f.org www.m-e-f.org
  • 24. Next Event MEF Workshop on the PpP Code Consultation - 19 May, London In association with Denton Wilde Sapte Presenting the Code Consultation from PpP: Bradley Brady – Director of Strategy & Stakeholder Relations Mark Collins – Policy Advisor Simon Bates – Director of Standards and Communications Space at this event is limited. Priority will go to MEF Members. Please contact Miranda at the MEF if you are interested in attending miranda@m-e-f.org
  • 25. Thank you for your interest in the PhonepayPlus Registration Scheme Consultation To view the full audio-visual webinar please visit: http://www.m-e-f.org/ppp_registrationscheme_webinar/ To learn more about the PpP Registration Scheme and Code Consultations and how your company can become involved, please visit: http://www.m-e-f.org/policy_regulation/phonepayplus/