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Stephen N. Davis
“Partnering With Clients to Drive
Sustainable Profitable Growth”
IGNITE YOUR
BUSINESS
GROWTH
How to Get Traction
for Your Startup
2000 – 2015 ©CXO Advisory Group
Start-ups Fail
2000 – 2015 ©CXO Advisory Group
87.5%
Most Plans Fail
COMPANIES FAILED TO ACHIEVE PROFITABLE
GROWTH, ALTHOUGH MORE THAN 90% HAD
DETAILED STRATEGIC PLANS.
Source: Bain Consulting Study – Harvard Business School
2000 – 2015 ©CXO Advisory Group
Start-ups Fail
2000 – 2015 ©CXO Advisory Group
Start-ups Fail
2000 – 2015 ©CXO Advisory Group
2000 – 2015 ©CXO Advisory Group
Start-ups Wait Too Late
to Find Customers
2000 – 2015 ©CXO Advisory Group
Focus on Customers
& Markets From Day 1
2000 – 2015 ©CXO Advisory Group
Get Out and Talk to
Potential Customers
2000 – 2015 ©CXO Advisory Group
Start-ups Wait Too Late
to Find Customers
2000 – 2015 ©CXO Advisory Group
Start-ups Fail
2000 – 2015 ©CXO Advisory Group
2000 – 2015 ©CXO Advisory Group
Don’t Focus on ALL
Potential Buyers
2000 – 2015 ©CXO Advisory Group
Establish a
BEACHHEAD
2000 – 2015 ©CXO Advisory Group
Find Passionate
Customers
2000 – 2015 ©CXO Advisory Group
Brand Ambassadors
2000 – 2015 ©CXO Advisory Group
Build the
Buyer’s Profile
2000 – 2015 ©CXO Advisory Group
People Don’t Strive for
the Unknown
2000 – 2015 ©CXO Advisory Group
People HATE Change
2000 – 2015 ©CXO Advisory Group
They Protect
the Status Quo
2000 – 2015 ©CXO Advisory Group
What’s The
Buyer’s Journey?
2000 – 2015 ©CXO Advisory Group
What is Their PAIN?
2000 – 2015 ©CXO Advisory Group
What do They FEAR?
2000 – 2015 ©CXO Advisory Group
What Can They GAIN?
2000 – 2015 ©CXO Advisory Group
What Do They
Care About?
Value
Consumer Business
Health
Status
Environmental
Family
Finance
Convenience/Time Saver
Usability
Lower Risk
Saving Money
Productivity
Customization
Customer Engagement
Market Penetration
Competitive Advantage
Increased Sales
2000 – 2015 ©CXO Advisory Group
Where Do You
Find Them?
2000 – 2015 ©CXO Advisory Group
Who or What
Influences Them?
2000 – 2015 ©CXO Advisory Group
How Do They Want to
Engage and Buy?
2000 – 2015 ©CXO Advisory Group
Who is Involved in the
Purchase Decision?
2000 – 2015 ©CXO Advisory Group
2000 – 2015 ©CXO Advisory Group
Buyer’s Cycle
is the Key
2000 – 2015 ©CXO Advisory Group
Align Marketing
& Sales
2000 – 2015 ©CXO Advisory Group
2000 – 2015 ©CXO Advisory Group
“Your
Marketing Leads
S*CK!!!”
Sales Says
2000 – 2015 ©CXO Advisory Group
“We Send
Qualified Leads
To Sales &
They Fall into a
Black Hole”
Marketing Says
2000 – 2015 ©CXO Advisory Group
= $57,000
Source: IDC Sales Enablement Research
Additional Revenue Per Year
10 More Min/Week
2000 – 2015 ©CXO Advisory Group
Source: MarketingProfs
5.4%
Faster Growth Year-to-Year Basis
Than Competition
Better Aligned
2000 – 2015 ©CXO Advisory Group
Source: MarketingProfs
38%
Better at Closing than
Non-Aligned Competition
Close More Business
2000 – 2015 ©CXO Advisory Group
Source: MarketingProfs
36%
Less Customer Churn
Than Competition
Less Customer Churn
2000 – 2015 ©CXO Advisory Group
Sales & Marketing View
the World Differently
2000 – 2015 ©CXO Advisory Group
Marketing Looks for
Mr. Right
2000 – 2015 ©CXO Advisory Group
Sales Wants
Mr. RightNOW
2000 – 2015 ©CXO Advisory Group
You End Up With
When There isn’t a
Common Profile
2000 – 2015 ©CXO Advisory Group
Jointly Define a
“Sales-Ready Lead”
2000 – 2015 ©CXO Advisory Group
Develop Sales Tools
Specific to Buying Cycle
2000 – 2015 ©CXO Advisory Group
New Lead
Registered Lead
Phone Ready Lead
TeleQualify Leads
Sales-Validate Lead
Demo/Meet/Proposal
Enter Sales Forecast
Closed Deals
Hand Off
to Sales
BuyingCycle
Lead Nurturing
Have a Formal Lead
Management System
2000 – 2015 ©CXO Advisory Group
Develop a Customer
Retention Program
2000 – 2015 ©CXO Advisory Group
Post Mortem
On Lost Business
2000 – 2015 ©CXO Advisory Group
Lost Customer
Reactivation Program
2000 – 2015 ©CXO Advisory Group
Test, Prove then Scale
2000 – 2015 ©CXO Advisory Group
Start-ups Fail
2000 – 2015 ©CXO Advisory Group
Fine Tune
2000 – 2015 ©CXO Advisory Group
2000 – 2016 © CXO Advisory Group
Driving Profitable Growth
2000 – 2015 ©CXO Advisory Group
Driving
Profitable Growth
We help companies optimize business
development and marketing; accelerate
sales; and seize the most attractive
growth opportunities.
2000 – 2015 ©CXO Advisory Group
CXO Advisory Group
 CXO Advisory Group is a strategic operations advisory
and management firm comprised of proven C-level
executives with both breadth and depth of experience.
 CXO Advisory Group Team members have achieved
success in positions ranging from: President/CEO to
COO, and VPs of Sales, Marketing, Corporate
Development and Human Resources.
 Has proven success in business development and in
building US sales and distribution channels
2000 – 2015 ©CXO Advisory Group
How Can We Help You?
Business Strategy Services
• Audit business practices and organization
• Evaluate product and pricing strategies
• Evaluate effectiveness of sales channel
• Assess effectiveness of existing sales and marketing
programs
Market Entry Program
• Analyze competitive landscape
• Market launch strategy and plan
• Channel strategy and programs
• Establish sales channels
• Generate sales and manage relationships
• Identify and develop strategic partnerships
2000 – 2015 ©CXO Advisory Group
Sales Channel Management
• Review and revise sales channel strategies
• Channel partner identification, prospecting and recruitment
• Eliminate channel conflict
• Channel contract development and negotiation
Interim Management Resources
• Interim CEO, COO, CMO, CSO
• Interim VP of Sales and Marketing
• Consultant on staff
• Launch team coaches
2000 – 2015 ©CXO Advisory Group
Venture Advisory Services
• Fine tune operations, business strategy and market entry
• Assist with due diligence
• Strategic business assessment of portfolio companies
Phone: (508) 528-7571
Email: sdavis@cxoadvisorygroup.com
Website: www.cxoadvisorygroup.com
Linkedin: www.linkedin.com/in/stephendavis
Twitter: twitter.com/stephendaviscxo
Stephen Davis
Interim COO/VP Sales & Marketing |
Business Consultant | Sales Channel and
Business Development Expert | Author &
Speaker
Contact Information:
“Partnering With Clients to Drive
Sustainable Profitable Growth”

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Partnering With Clients to Drive Sustainable Growth

  • 1. Stephen N. Davis “Partnering With Clients to Drive Sustainable Profitable Growth” IGNITE YOUR BUSINESS GROWTH How to Get Traction for Your Startup
  • 2. 2000 – 2015 ©CXO Advisory Group Start-ups Fail
  • 3. 2000 – 2015 ©CXO Advisory Group 87.5% Most Plans Fail COMPANIES FAILED TO ACHIEVE PROFITABLE GROWTH, ALTHOUGH MORE THAN 90% HAD DETAILED STRATEGIC PLANS. Source: Bain Consulting Study – Harvard Business School
  • 4. 2000 – 2015 ©CXO Advisory Group Start-ups Fail
  • 5. 2000 – 2015 ©CXO Advisory Group Start-ups Fail
  • 6. 2000 – 2015 ©CXO Advisory Group
  • 7. 2000 – 2015 ©CXO Advisory Group Start-ups Wait Too Late to Find Customers
  • 8. 2000 – 2015 ©CXO Advisory Group Focus on Customers & Markets From Day 1
  • 9. 2000 – 2015 ©CXO Advisory Group Get Out and Talk to Potential Customers
  • 10. 2000 – 2015 ©CXO Advisory Group Start-ups Wait Too Late to Find Customers
  • 11. 2000 – 2015 ©CXO Advisory Group Start-ups Fail
  • 12. 2000 – 2015 ©CXO Advisory Group
  • 13. 2000 – 2015 ©CXO Advisory Group Don’t Focus on ALL Potential Buyers
  • 14. 2000 – 2015 ©CXO Advisory Group Establish a BEACHHEAD
  • 15. 2000 – 2015 ©CXO Advisory Group Find Passionate Customers
  • 16. 2000 – 2015 ©CXO Advisory Group Brand Ambassadors
  • 17. 2000 – 2015 ©CXO Advisory Group Build the Buyer’s Profile
  • 18. 2000 – 2015 ©CXO Advisory Group People Don’t Strive for the Unknown
  • 19. 2000 – 2015 ©CXO Advisory Group People HATE Change
  • 20. 2000 – 2015 ©CXO Advisory Group They Protect the Status Quo
  • 21. 2000 – 2015 ©CXO Advisory Group What’s The Buyer’s Journey?
  • 22. 2000 – 2015 ©CXO Advisory Group What is Their PAIN?
  • 23. 2000 – 2015 ©CXO Advisory Group What do They FEAR?
  • 24. 2000 – 2015 ©CXO Advisory Group What Can They GAIN?
  • 25. 2000 – 2015 ©CXO Advisory Group What Do They Care About? Value Consumer Business Health Status Environmental Family Finance Convenience/Time Saver Usability Lower Risk Saving Money Productivity Customization Customer Engagement Market Penetration Competitive Advantage Increased Sales
  • 26. 2000 – 2015 ©CXO Advisory Group Where Do You Find Them?
  • 27. 2000 – 2015 ©CXO Advisory Group Who or What Influences Them?
  • 28. 2000 – 2015 ©CXO Advisory Group How Do They Want to Engage and Buy?
  • 29. 2000 – 2015 ©CXO Advisory Group Who is Involved in the Purchase Decision?
  • 30. 2000 – 2015 ©CXO Advisory Group
  • 31. 2000 – 2015 ©CXO Advisory Group Buyer’s Cycle is the Key
  • 32. 2000 – 2015 ©CXO Advisory Group Align Marketing & Sales
  • 33. 2000 – 2015 ©CXO Advisory Group
  • 34. 2000 – 2015 ©CXO Advisory Group “Your Marketing Leads S*CK!!!” Sales Says
  • 35. 2000 – 2015 ©CXO Advisory Group “We Send Qualified Leads To Sales & They Fall into a Black Hole” Marketing Says
  • 36. 2000 – 2015 ©CXO Advisory Group = $57,000 Source: IDC Sales Enablement Research Additional Revenue Per Year 10 More Min/Week
  • 37. 2000 – 2015 ©CXO Advisory Group Source: MarketingProfs 5.4% Faster Growth Year-to-Year Basis Than Competition Better Aligned
  • 38. 2000 – 2015 ©CXO Advisory Group Source: MarketingProfs 38% Better at Closing than Non-Aligned Competition Close More Business
  • 39. 2000 – 2015 ©CXO Advisory Group Source: MarketingProfs 36% Less Customer Churn Than Competition Less Customer Churn
  • 40. 2000 – 2015 ©CXO Advisory Group Sales & Marketing View the World Differently
  • 41. 2000 – 2015 ©CXO Advisory Group Marketing Looks for Mr. Right
  • 42. 2000 – 2015 ©CXO Advisory Group Sales Wants Mr. RightNOW
  • 43. 2000 – 2015 ©CXO Advisory Group You End Up With When There isn’t a Common Profile
  • 44. 2000 – 2015 ©CXO Advisory Group Jointly Define a “Sales-Ready Lead”
  • 45. 2000 – 2015 ©CXO Advisory Group Develop Sales Tools Specific to Buying Cycle
  • 46. 2000 – 2015 ©CXO Advisory Group New Lead Registered Lead Phone Ready Lead TeleQualify Leads Sales-Validate Lead Demo/Meet/Proposal Enter Sales Forecast Closed Deals Hand Off to Sales BuyingCycle Lead Nurturing Have a Formal Lead Management System
  • 47. 2000 – 2015 ©CXO Advisory Group Develop a Customer Retention Program
  • 48. 2000 – 2015 ©CXO Advisory Group Post Mortem On Lost Business
  • 49. 2000 – 2015 ©CXO Advisory Group Lost Customer Reactivation Program
  • 50. 2000 – 2015 ©CXO Advisory Group Test, Prove then Scale
  • 51. 2000 – 2015 ©CXO Advisory Group Start-ups Fail
  • 52. 2000 – 2015 ©CXO Advisory Group Fine Tune
  • 53. 2000 – 2015 ©CXO Advisory Group
  • 54. 2000 – 2016 © CXO Advisory Group Driving Profitable Growth
  • 55. 2000 – 2015 ©CXO Advisory Group Driving Profitable Growth We help companies optimize business development and marketing; accelerate sales; and seize the most attractive growth opportunities.
  • 56. 2000 – 2015 ©CXO Advisory Group CXO Advisory Group  CXO Advisory Group is a strategic operations advisory and management firm comprised of proven C-level executives with both breadth and depth of experience.  CXO Advisory Group Team members have achieved success in positions ranging from: President/CEO to COO, and VPs of Sales, Marketing, Corporate Development and Human Resources.  Has proven success in business development and in building US sales and distribution channels
  • 57. 2000 – 2015 ©CXO Advisory Group How Can We Help You? Business Strategy Services • Audit business practices and organization • Evaluate product and pricing strategies • Evaluate effectiveness of sales channel • Assess effectiveness of existing sales and marketing programs Market Entry Program • Analyze competitive landscape • Market launch strategy and plan • Channel strategy and programs • Establish sales channels • Generate sales and manage relationships • Identify and develop strategic partnerships
  • 58. 2000 – 2015 ©CXO Advisory Group Sales Channel Management • Review and revise sales channel strategies • Channel partner identification, prospecting and recruitment • Eliminate channel conflict • Channel contract development and negotiation Interim Management Resources • Interim CEO, COO, CMO, CSO • Interim VP of Sales and Marketing • Consultant on staff • Launch team coaches
  • 59. 2000 – 2015 ©CXO Advisory Group Venture Advisory Services • Fine tune operations, business strategy and market entry • Assist with due diligence • Strategic business assessment of portfolio companies
  • 60. Phone: (508) 528-7571 Email: sdavis@cxoadvisorygroup.com Website: www.cxoadvisorygroup.com Linkedin: www.linkedin.com/in/stephendavis Twitter: twitter.com/stephendaviscxo Stephen Davis Interim COO/VP Sales & Marketing | Business Consultant | Sales Channel and Business Development Expert | Author & Speaker Contact Information: “Partnering With Clients to Drive Sustainable Profitable Growth”