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2013	
  Global	
  Congress	
  on	
  Travel	
  Risk	
  Management	
  Schedule	
  At-­‐A-­‐Glance	
  
                                                                                                                                                                                                                                                                                  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                                                                                                                                                                                                                                                  	
  
                                                                                                                                                                                                                                                                                  	
  
                                                                                                                                                                                                                                                                                Monday,	
  September	
  30	
  
8:45	
  a.m.	
  –	
  	
  
                                                                                                                                                                                                                                                                                               Opening	
  Remarks	
  
9:00	
  a.m.	
  
9:00	
  a.m.	
  –	
  	
  	
  	
  
10:00	
  a.m	
                                                                                                                                                                                                Defining	
  our	
  Global	
  Duty	
  of	
  Care	
  to	
  Mobile	
  Employees	
  
                                                                                                                                                                                                                                                     	
  
10:00	
  a.m.	
  –	
  	
  	
  	
  
11:00	
  a.m	
                                                                                                                                                                                                                       Insurance	
  for	
  All	
  Aspects	
  of	
  Business	
  Travel	
  
                                                                                                                                                                                                                                                                    	
  
11:00	
  a.m.	
  –	
  	
  	
  	
  
                                                                                                                                                                                                                                                                                                        Catered	
  Break	
  
11:15	
  a.m	
  
11:15	
  a.m.	
  –	
  	
  	
  	
  
                                                                                                                                                                                     Creating	
  an	
  Effective	
  Travel	
  Policy	
  That	
  Includes	
  Risk	
  Management	
  
12:15	
  p.m	
  
                                                                                                                                                                                                                                   	
  
12:15	
  p.m.	
  –	
  	
  	
  	
                                                                                                                                                                                                                          Luncheon:	
  Presentation	
  by	
  OSAC	
  
1:30	
  p.m	
  
                                                                                                                                                                                                                                                                            	
  
1:30	
  p.m.	
  –	
  	
  	
  	
  
2:30	
  p.m	
                     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Best	
  Practices	
  in	
  Executive	
  Protection	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  *Concurrent	
  Round	
  Tables	
  
                                                    	
  
2:30	
  p.m.	
  –	
  	
  	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Integration	
  of	
  the	
  Entire	
  Corporate	
  Enterprise	
  Into	
  
3:30	
  p.m	
  
                                                                                                                      	
  	
  	
  	
  	
  	
  	
  Travel	
  Risk	
  Management	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  *Concurrent	
  Round	
  Tables	
  
                                                                                                                                                                                                                                                                                                                                     	
  
3:30	
  p.m.	
  –	
  	
  	
  	
  
                                                                                                                                                                                                                                                                                                        Catered	
  Break	
  
4:00	
  p.m	
  
4:00	
  p.m.	
  –	
  	
  
5:00	
  p.m.	
                                                                                                                                                                                                                                                                    General	
  Session:	
  TBD	
  	
  

5:00	
  p.m.	
  –	
  	
  
                                                                                                                                                                                                                                                     Reception:	
  TBTA/Consulates/Attendees	
  
6:00	
  p.m.	
  
                                                                                                                                                                                                                                                                                                 	
  
                                                                                                                                                                                                                                                                                                 	
  
	
  
2013	
  Global	
  Congress	
  on	
  Travel	
  Risk	
  Management	
  Schedule	
  At-­‐A-­‐Glance	
  
                                                                                                                                                                                                                                                                                                                                  	
  
	
  
                                                                                                                                                                                                                                                                                                                                                                                  	
  
                                                                                                                                                                                                                                                                                                                                                                                  	
  
                                                                                                                                                                                                                                                         	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Tuesday,	
  October	
  1	
  
7:45	
  a.m.	
  –	
  	
  
                                                                                                                                                                                                                                                                                                                                   Opening	
  Remarks	
  
8:00	
  a.m.	
  
8:00	
  a.m.	
  –	
  	
  	
  	
  
9:00	
  a.m	
                                                                                                                                                                                                                  Solving	
  Safety	
  and	
  Security	
  Concerns	
  at	
  Meetings	
  and	
  Events	
  
                                                                                                                                                                                                                                                                         	
  

9:00	
  a.m.	
  –	
  	
  	
  	
  
10:00	
  a.m	
                    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  *Topical	
  Round	
  Tables	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Round	
  Tables	
  with	
  Consulates	
  
                                                                                                                                                                                                                                                                                                                                                                                                  	
  

10:00	
  a.m.	
  –	
  	
  	
  	
  
                                                                                                                                                                                                                                                                                                                                         Catered	
  Break	
  
10:30	
  a.m	
  
10:30	
  a.m-­‐
11:30	
  a.m	
                                                                                                                                                                                                                                                   Best	
  Practices	
  for	
  Hotel	
  Security	
  Assessments	
  


11:30	
  a.m-­‐
12:30	
  p.m	
                                                                                                                                                                                                 Case	
  Study:	
  What	
  We	
  Have	
  Learned	
  From	
  Recent	
  Travel	
  Disruptions	
  


12:30	
  p.m.	
  –	
  	
  
                                                                                                                                                                                                                                                                                                                              Closing Remarks
12:45	
  p.m.	
  
                                                                                                                                                                                                                                                                                                                                  	
  
                                                                                                                                                                                                                                                                                                                                  	
  
*	
  Tracking,	
  Evacuation	
  

K+R	
  

Training	
  Techniques	
  

Policies	
  

Ground	
  Transportation	
  Safety	
  &	
  Security	
  Assessment	
  
2013	
  Global	
  Congress	
  on	
  Travel	
  Risk	
  Management	
  Schedule	
  At-­‐A-­‐Glance	
  
Aviation	
  Safety	
  &	
  Security	
  Assessment	
  

Hotel	
  Safety	
  &	
  Security	
  Assessment	
  

Variety	
  of	
  Case	
  Studies	
  

Biometrics	
  &	
  Technology	
  

Immigration	
  Visa	
  Issues	
  

Responding	
  to	
  Travel	
  Disruptions	
  

Global	
  Travel	
  Hot	
  Spots	
  

FCPA	
  (Foreign	
  Corrupt	
  Practices	
  Act)	
  

Best	
  Practices	
  in	
  Data	
  &	
  IP	
  Protection	
  

Session	
  Descriptions:	
  
	
  
Defining	
  our	
  Global	
  Duty	
  of	
  Care	
  to	
  Mobile	
  Employees	
  

Duty	
  of	
  Care:	
  What	
  is	
  it	
  and	
  how	
  do	
  we	
  achieve	
  it?	
  Where	
  does	
  it	
  apply?	
  Is	
  a	
  hotel	
  or	
  airline	
  an	
  extension	
  of	
  the	
  workplace?	
  What	
  is	
  the	
  real	
  
responsibility	
  of	
  a	
  business	
  to	
  vet	
  the	
  security	
  level	
  of	
  a	
  hotel	
  or	
  airline?	
  What	
  about	
  government	
  travel	
  warnings:	
  how	
  much	
  weight	
  should	
  they	
  be	
  
given?	
  How	
  does	
  the	
  utilization	
  of	
  a	
  third	
  party	
  travel	
  management	
  company	
  affect	
  the	
  duty	
  of	
  care?	
  

Insurance	
  for	
  All	
  Aspects	
  of	
  Business	
  Travel	
  

Experts	
  from	
  the	
  insurance	
  and	
  assistance	
  industries	
  will	
  provide	
  fundamental	
  language	
  and	
  product	
  knowledge	
  that	
  Travel	
  Managers	
  need	
  to	
  
ensure	
  that	
  their	
  program	
  is	
  properly	
  covered,	
  and	
  to	
  allow	
  them	
  to	
  communicate	
  effectively	
  with	
  risk	
  managers,	
  vendors,	
  and	
  travelers	
  at	
  the	
  time	
  
of	
  loss.	
  

Creating	
  an	
  Effective	
  Travel	
  Policy	
  That	
  Includes	
  Risk	
  Management	
  

A	
  panel	
  of	
  travel	
  industry	
  thought	
  leaders,	
  travel	
  attorneys	
  and	
  travel	
  experts	
  converge	
  for	
  this	
  crucial	
  conversation	
  on	
  effective	
  travel	
  policies	
  that	
  
include	
  risk	
  management.	
  	
  

	
  
2013	
  Global	
  Congress	
  on	
  Travel	
  Risk	
  Management	
  Schedule	
  At-­‐A-­‐Glance	
  
	
  
	
  
Best	
  Practices	
  in	
  Executive	
  Protection	
  
	
  
Join	
  us	
  for	
  our	
  discussion	
  about	
  executive	
  protection;	
  the	
  solutions	
  and	
  best	
  practices	
  for	
  mitigating	
  risks	
  that	
  have	
  been	
  identified	
  throughout	
  the	
  
Congress	
  to	
  achieve	
  safe,	
  secure	
  and	
  seamless	
  travel.

Integration	
  of	
  the	
  Entire	
  Corporate	
  Enterprise	
  into	
  Travel	
  Risk	
  Management	
  

This	
  session	
  identifies	
  the	
  common	
  issues	
  and	
  concerns	
  that	
  directly	
  or	
  indirectly	
  impact	
  all	
  aspects	
  of	
  the	
  corporate	
  enterprise	
  into	
  travel	
  risk	
  
management:	
  security,	
  risk	
  management,	
  human	
  resources	
  and	
  legal.	
  Join	
  experts	
  as	
  they	
  share	
  their	
  perspectives	
  from	
  all	
  aspects	
  of	
  corporate	
  
enterprise	
  to	
  help	
  identify	
  proper	
  procedures	
  and	
  solutions	
  in	
  order	
  to	
  effectively	
  integrate	
  the	
  corporate	
  enterprise	
  into	
  travel	
  risk	
  management.	
  

Solving	
  Safety	
  and	
  Security	
  Concerns	
  at	
  Meetings	
  and	
  Events	
  	
  

The	
  events	
  and	
  attractions	
  industries	
  are	
  like	
  no	
  other.	
  Whether	
  it	
  is	
  a	
  sporting	
  event,	
  concert,	
  tradeshow,	
  festival,	
  carnival,	
  awards	
  show,	
  or	
  
political	
  convention	
  they	
  present	
  a	
  unique	
  set	
  of	
  challenges.	
  Events	
  and	
  attraction	
  operators,	
  regardless	
  of	
  size	
  or	
  situation,	
  are	
  exposed	
  to	
  risks	
  
involving	
  safety,	
  security,	
  legal,	
  financial,	
  and	
  environmental	
  considerations.	
  In	
  order	
  for	
  an	
  event	
  to	
  be	
  successful,	
  it	
  must	
  manage	
  all	
  of	
  its	
  
obligations	
  appropriately;	
  after	
  all,	
  you	
  only	
  have	
  one	
  opportunity	
  to	
  succeed.	
  The	
  increasingly	
  competitive	
  and	
  international	
  presence	
  of	
  the	
  
events	
  and	
  attractions	
  industries	
  warrants	
  swift	
  and	
  decisive	
  action	
  regarding	
  sound	
  safety	
  and	
  security	
  measures.	
  This	
  presentation	
  will	
  help	
  you	
  
identify	
  and	
  manage	
  your	
  event	
  and	
  attraction	
  safety	
  and	
  security	
  obligations.	
  

Best	
  Practices	
  for	
  Hotel	
  Security	
  Assessments	
  	
  

This	
  session	
  will	
  explore	
  the	
  various	
  methods	
  you	
  may	
  use	
  to	
  vet	
  hotels	
  and	
  help	
  reinforce	
  your	
  duty	
  of	
  care	
  requirements.	
  A	
  Security	
  Manager	
  and	
  
specialist	
  in	
  security	
  will	
  be	
  on	
  hand	
  to	
  give	
  some	
  case	
  studies	
  about	
  their	
  successes	
  and	
  failures	
  and	
  answer	
  your	
  questions	
  so	
  you	
  can	
  improve	
  
your	
  value	
  to	
  your	
  company	
  and	
  travellers.	
  	
  

Case	
  Study:	
  What	
  Have	
  We	
  Learned	
  from	
  Recent	
  Travel	
  Disruptions	
  

Volcanic	
  ash,	
  H1N1,	
  Egypt,	
  Libya,	
  Japan	
  –	
  when	
  transportation	
  is	
  interrupted,	
  connections	
  are	
  missed,	
  meetings	
  do	
  not	
  occur,	
  hotels	
  and	
  cruises	
  go	
  
empty,	
  business	
  is	
  delayed	
  or	
  lost,	
  and	
  passengers	
  are	
  stranded.	
  The	
  global	
  travel	
  equation	
  is	
  totally	
  interdependent.	
  What	
  have	
  we	
  done	
  well,	
  
what	
  can	
  we	
  do	
  better?	
  What	
  are	
  the	
  needs	
  of	
  the	
  leisure	
  and	
  business	
  traveler,	
  the	
  meeting	
  planner	
  when	
  disruptions	
  occur,	
  and	
  how	
  can	
  the	
  
industry	
  work	
  together	
  to	
  meet	
  those	
  needs?	
  

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  • 2. 2013  Global  Congress  on  Travel  Risk  Management  Schedule  At-­‐A-­‐Glance                                                                      Tuesday,  October  1   7:45  a.m.  –     Opening  Remarks   8:00  a.m.   8:00  a.m.  –         9:00  a.m   Solving  Safety  and  Security  Concerns  at  Meetings  and  Events     9:00  a.m.  –         10:00  a.m                                                                                      *Topical  Round  Tables                                                                                                                                                                    Round  Tables  with  Consulates     10:00  a.m.  –         Catered  Break   10:30  a.m   10:30  a.m-­‐ 11:30  a.m   Best  Practices  for  Hotel  Security  Assessments   11:30  a.m-­‐ 12:30  p.m   Case  Study:  What  We  Have  Learned  From  Recent  Travel  Disruptions   12:30  p.m.  –     Closing Remarks 12:45  p.m.       *  Tracking,  Evacuation   K+R   Training  Techniques   Policies   Ground  Transportation  Safety  &  Security  Assessment  
  • 3. 2013  Global  Congress  on  Travel  Risk  Management  Schedule  At-­‐A-­‐Glance   Aviation  Safety  &  Security  Assessment   Hotel  Safety  &  Security  Assessment   Variety  of  Case  Studies   Biometrics  &  Technology   Immigration  Visa  Issues   Responding  to  Travel  Disruptions   Global  Travel  Hot  Spots   FCPA  (Foreign  Corrupt  Practices  Act)   Best  Practices  in  Data  &  IP  Protection   Session  Descriptions:     Defining  our  Global  Duty  of  Care  to  Mobile  Employees   Duty  of  Care:  What  is  it  and  how  do  we  achieve  it?  Where  does  it  apply?  Is  a  hotel  or  airline  an  extension  of  the  workplace?  What  is  the  real   responsibility  of  a  business  to  vet  the  security  level  of  a  hotel  or  airline?  What  about  government  travel  warnings:  how  much  weight  should  they  be   given?  How  does  the  utilization  of  a  third  party  travel  management  company  affect  the  duty  of  care?   Insurance  for  All  Aspects  of  Business  Travel   Experts  from  the  insurance  and  assistance  industries  will  provide  fundamental  language  and  product  knowledge  that  Travel  Managers  need  to   ensure  that  their  program  is  properly  covered,  and  to  allow  them  to  communicate  effectively  with  risk  managers,  vendors,  and  travelers  at  the  time   of  loss.   Creating  an  Effective  Travel  Policy  That  Includes  Risk  Management   A  panel  of  travel  industry  thought  leaders,  travel  attorneys  and  travel  experts  converge  for  this  crucial  conversation  on  effective  travel  policies  that   include  risk  management.      
  • 4. 2013  Global  Congress  on  Travel  Risk  Management  Schedule  At-­‐A-­‐Glance       Best  Practices  in  Executive  Protection     Join  us  for  our  discussion  about  executive  protection;  the  solutions  and  best  practices  for  mitigating  risks  that  have  been  identified  throughout  the   Congress  to  achieve  safe,  secure  and  seamless  travel. Integration  of  the  Entire  Corporate  Enterprise  into  Travel  Risk  Management   This  session  identifies  the  common  issues  and  concerns  that  directly  or  indirectly  impact  all  aspects  of  the  corporate  enterprise  into  travel  risk   management:  security,  risk  management,  human  resources  and  legal.  Join  experts  as  they  share  their  perspectives  from  all  aspects  of  corporate   enterprise  to  help  identify  proper  procedures  and  solutions  in  order  to  effectively  integrate  the  corporate  enterprise  into  travel  risk  management.   Solving  Safety  and  Security  Concerns  at  Meetings  and  Events     The  events  and  attractions  industries  are  like  no  other.  Whether  it  is  a  sporting  event,  concert,  tradeshow,  festival,  carnival,  awards  show,  or   political  convention  they  present  a  unique  set  of  challenges.  Events  and  attraction  operators,  regardless  of  size  or  situation,  are  exposed  to  risks   involving  safety,  security,  legal,  financial,  and  environmental  considerations.  In  order  for  an  event  to  be  successful,  it  must  manage  all  of  its   obligations  appropriately;  after  all,  you  only  have  one  opportunity  to  succeed.  The  increasingly  competitive  and  international  presence  of  the   events  and  attractions  industries  warrants  swift  and  decisive  action  regarding  sound  safety  and  security  measures.  This  presentation  will  help  you   identify  and  manage  your  event  and  attraction  safety  and  security  obligations.   Best  Practices  for  Hotel  Security  Assessments     This  session  will  explore  the  various  methods  you  may  use  to  vet  hotels  and  help  reinforce  your  duty  of  care  requirements.  A  Security  Manager  and   specialist  in  security  will  be  on  hand  to  give  some  case  studies  about  their  successes  and  failures  and  answer  your  questions  so  you  can  improve   your  value  to  your  company  and  travellers.     Case  Study:  What  Have  We  Learned  from  Recent  Travel  Disruptions   Volcanic  ash,  H1N1,  Egypt,  Libya,  Japan  –  when  transportation  is  interrupted,  connections  are  missed,  meetings  do  not  occur,  hotels  and  cruises  go   empty,  business  is  delayed  or  lost,  and  passengers  are  stranded.  The  global  travel  equation  is  totally  interdependent.  What  have  we  done  well,   what  can  we  do  better?  What  are  the  needs  of  the  leisure  and  business  traveler,  the  meeting  planner  when  disruptions  occur,  and  how  can  the   industry  work  together  to  meet  those  needs?