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Reinventing Reference
LIU LIS Class Presentation
Thursday Oct. 10, 2013
Stephen Abram, MLS
Audiences
Teens and young adults
Scholars and scholarship
Research versus reference
Academic, public, school, special
3
Introducing the Opportunities
Evidence Based Reference Strategies
• Websites analytics, ILS search patterns, GIS, Search statements, ForeSee™ satisfaction
data, Normative data, national data sets, Census
Experience Based Portals: The New Commons
• Experience versus content, usability or collections.
Quality Strategies
• Google versus professional search, OPAC vs. ILS,
Trans-Literacy
• Information fluency, citations, ethics, etc.
People-driven strategies and Liaison and Outreach
• Personas, partnerships, Relationships, CRM.
Curriculum and Research Agenda
• Common Core, Repositories, etc.
Services and Programs
• Building on the foundation, verbs and nouns.
Marketing and Promotion – Advocacy and Influence
• VIP: Value, Impact, Positioning
4
Hot Technologies
• Anything that converges or focuses on social and collaborative
relationships and humanity/humanism
▫ MOOCs
▫ eLearning
▫ Web conferencing
▫ Interactive streaming media / gamification
▫ Next generation social – mobile, connected and understanding
▫ Next generation search –
semantic, visual, ontological, sentiment, etc.
▫ BIG DATA
Sustaining Relevance
Being Relevant
Communicating VIP
Real relationships
Being a ‘real’ professional
Personal and Institutional Impact:
Strategies and Tactics
Let’s talk . . .
Questions and About Me
Stephen Abram Contact Info:
• Stephen Abram, MLS, FSLA
• Consultant, Lighthouse
Consulting Inc., Dysart & Jones
Associates
• Executive Director, Federation of
Ontario Public Libraries
• 412-120 Perth Ave.
• Toronto, ON
• Canada M6P 4E1
• Stephenslighthouse.com Blog
• stephen.abram@gmail.com
• Cel: 416-669-4855
• Home: 416-533-4855
• FOPL: 416-395-0746
7

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Liu class

  • 1. Reinventing Reference LIU LIS Class Presentation Thursday Oct. 10, 2013 Stephen Abram, MLS
  • 2. Audiences Teens and young adults Scholars and scholarship Research versus reference Academic, public, school, special
  • 3. 3 Introducing the Opportunities Evidence Based Reference Strategies • Websites analytics, ILS search patterns, GIS, Search statements, ForeSee™ satisfaction data, Normative data, national data sets, Census Experience Based Portals: The New Commons • Experience versus content, usability or collections. Quality Strategies • Google versus professional search, OPAC vs. ILS, Trans-Literacy • Information fluency, citations, ethics, etc. People-driven strategies and Liaison and Outreach • Personas, partnerships, Relationships, CRM. Curriculum and Research Agenda • Common Core, Repositories, etc. Services and Programs • Building on the foundation, verbs and nouns. Marketing and Promotion – Advocacy and Influence • VIP: Value, Impact, Positioning
  • 4. 4 Hot Technologies • Anything that converges or focuses on social and collaborative relationships and humanity/humanism ▫ MOOCs ▫ eLearning ▫ Web conferencing ▫ Interactive streaming media / gamification ▫ Next generation social – mobile, connected and understanding ▫ Next generation search – semantic, visual, ontological, sentiment, etc. ▫ BIG DATA
  • 5. Sustaining Relevance Being Relevant Communicating VIP Real relationships Being a ‘real’ professional
  • 6. Personal and Institutional Impact: Strategies and Tactics Let’s talk . . .
  • 7. Questions and About Me Stephen Abram Contact Info: • Stephen Abram, MLS, FSLA • Consultant, Lighthouse Consulting Inc., Dysart & Jones Associates • Executive Director, Federation of Ontario Public Libraries • 412-120 Perth Ave. • Toronto, ON • Canada M6P 4E1 • Stephenslighthouse.com Blog • stephen.abram@gmail.com • Cel: 416-669-4855 • Home: 416-533-4855 • FOPL: 416-395-0746 7

Hinweis der Redaktion

  1. Topics to be Explored:Teaching & learningOnline learning, changes in teaching, experiential learning, etc. TechnologyTop trendsDigitization & Digital mediaPublishing TrendsThe marketplace for educationAcademic research Scholarly communicationLearning spacesPhysical & virtual
  2. Group Ground Rules:Your group will work most effectively when everyone:Respects each others’ opinions & perspectives Stays on time & on agenda topicContributes & ensures everyone is contributing (encourage & allow others to pause/think)Adopt a rule that each person has a maximum 8 minutes/meeting the “T” zone; in other words, to ensure that everyone contributes, everyone must limit their talking to 8 minutes (cumulative) throughout a 90 minute meeting. Some people need time to think, and to quietly consider what they want to contribute. Give them time. Another helpful guideline is to go around the room and ask for each person’s idea/contribution. Once someone has spoken, they can’t contribute again until it is their turn. These guidelines can be relaxed once a group is comfortable working together. Adopt them at the beginning as some people will be much more participative than others and we need to build a discussion environment that works for as many as possible. Acknowledges that everyone is busy and is doing their bestRecognizes that exploring is fun & thought-provoking, especially since we are in the Library sector