Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Azla
1. Imagine the Future
Trends beyond technology
Stephen Abram, MLS
Arizona Library Association
Tucson, AZ
These slides are available at Stephen’s Lighthouse blog Nov. 29, 2011
18. What Are Libraries Really For?
• Community
• Learning
• Discovery
• Progress
• Research (Applied and Theoretical)
• Cultural & Knowledge Custody / Conservation
• Economic Impact
23. 7 Gifts to Libraries, Publishers & Booksellers
1. The book isn’t dead or dying. It is evolving.
2. Our users/customers are improving.
3. Technology is going social and can support social
acts.
4. The PC isn’t dead, but, again, it’s evolving and more
mobile.
5. We know more about our customers than ever
before.
6. Talent, Insight, Community, have social value.
7. Opportunities always exist more in times of change
38. Some hints from the research
Boomer vs GenY
Don’t use family metaphors
Offer non-compensation rewards, flexibility
Involve them in decision-making
Offer real development opportunities
Prioritize social media freedom, device
flexibility, and work mobility over salary
Listen, both ways – No telling!
Respect goes a long way. The right to advise
must be earned
39. “I didn’t quite my job because it was too
hard…I quit my job because it was not the best
use of my short life.”
Social Responsibility
Green
Involvement Programs (YPO)
Grapevine . . . Versus Control
Make room for mistakes
and you or your kids . . . What did you dream?
45. What does all this mean?
The Article level universe
The Chapter and Paragraph Universe
Integrated with Visuals – graphics and charts
Integrated with ‘video’
Integrated with Sound and Speech
Integrated with social web
Integrated with interaction and not just interactivity
How would you enhance a book?
How do Libraries play the game?
46. Can we frame the e-book issue so
that it can be addressed rationally?
48. Why do people read?
1. To learn
2. To engage in hearing other’s opinions (to agree or disagree or understand)
3. To develop more knowledge about myself and develop as a whole person
4. To be entertained and laugh, to engage and interact
5. To address boredom and the inexorable progress of time
6. To research and keep up-to-date
7. To participate well in civil society (everything from news to voting)
8. To be informed (and maybe smarter)
9. To understand others (individually and culturally)
10. To escape our day-to-day lives
11. To stimulate the imagination and be inspired or spiritual
12. To write and communicate better through reading others
13. To teach
14. To have something to talk about
15. To connect with like-minded people
58. The nasty facts
about Google &
Bing and
consumer search:
SEO / SMO
Content Farms
Advertiser-driven
Geotagging
Whack-a-Mole:
Farmer
Panda
Panda Silver
59. What are your top 10-20 questions?
What is the service portfolio model
that goes with those?
60. The Baker’s Dozen: LVA Top 13
1. Health and Wellness / Community Health / Nutrition / Diet /
Recovery
2. DIY Do It Yourself Activities and Car Repair
3. Genealogy
4. Test prep (SAT, ACT, occupational tests, etc. etc.)
5. Legal Questions (including family law, divorce, adoption, etc)
6. Hobbies, Games and Gardening
7. Local History
8. Consumer reviews (Choosing a car, appliance, etc.)
9. Homework Help (grade school)
10. Technology Skills (software, hardware, web)
11. Government Programs, Services and Taxation
12. Self-help/personal development
13. Careers (jobs, counselling, etc.)
14. Readers Advisory was 14th
61. Top 12 Patron Hobbies
Recreational Reading
Cooking & Recipes
Computers
Movies & Film
Exercise, Cycling & Walking
Traveling, Tourism & Vacations
Top Hobbies?
Music
Top Homework Questions?
Pets Top Travel Destinations?
Gardening
What do you know?
Television Shows
Arts & Crafts
Knitting & Needlecrafts
0 10 20 30 40 50 60 70
68. The new
bibliography and
collection
development
KNOWLEDGE
PORTALS
KNOWLEDGE,
LEARNING,
INFORMATION &
RESEARCH
COMMONS
69. Driving the Knowledge Portal to an
Experience Portal by aligning with
User Behaviour and Goals
70. How would this look?
This year’s plan:
Determine Top Reference and Research ?’s
Do you know your impact numbers or
circulation numbers better?
Health & Wellness
Career Advice and Job Finding
Genealogy
Homework
Partnerships
74. Fun Program Ideas
Act Like a User Day (signs, sign up, ADD, kids)
Librarian for a Day – Homework Peer Coaching
Fraud and ID Theft Prevention
Facebook for Teens – Study, Sharing and Social Safety
Facebook for Adults – Work, Reputation, Jobs
Top 20 Questions Portals Focus Groups
eBay (Cameras, How to, Books, etc.)
Perennial Trade / Garden Days
Collections Slap Down
Research Success for Adult Learners
Download Faire / Digital Days
23 Things TNG
75.
76.
77. The Virtual Handout
The Value of Public Libraries
http://stephenslighthouse.com/2010/04/06/the-value-of-
public-libraries/
The Value of School Libraries
http://stephenslighthouse.com/2010/04/06/the-value-of-
school-libraries/
The Value of Academic and College Libraries
http://stephenslighthouse.com/2010/04/07/value-of-
academic-and-college-libraries/
The Value of Special Libraries
http://stephenslighthouse.com/2010/04/07/value-of-
special-libraries/
Library Advocacy: Save the Library Campaigns
http://stephenslighthouse.com/2010/04/01/save-the-
library-campaigns/
82. Summary
Respect the generations – learn from eachother
End User Psychographic Centricity
Focus on the Questions (Needs, CRM)
Build or Buy Knowledge Portals (Meals)
Emphasize Content Quality (not books)
Expand Social Media Programs on Information Literacy
Advocate and Align with the Listener
Tell Stories, Have users tell stories
Invest in Strategic Analytics – Measurements of
Impact, ROI and Value
Collaborate vs. socialize