1. Building Communities,
#OneHugAtATime
Stephanie Wiriahardja
Community Manager, Higher Education
@stephawie
twitter.com/HootCampus facebook.com/HootCampus slideshare.com/HootSuite blog.hootsuite.com
2. “ Social media is the most disruptive form of ”
communication the world has ever seen and
is changing the way people communicate.
- Ryan Holmes, CEO of HootSuite
twitter.com/HootCampus facebook.com/HootCampus slideshare.com/HootSuite blog.hootsuite.com
3. To Reach 10 Million Users
91 years
21 years
17 years
852 Days
750 Days
16 Days
twitter.com/HootCampus facebook.com/HootCampus slideshare.com/HootSuite blog.hootsuite.com
4. The Rise of...
Community Managers
twitter.com/HootCampus facebook.com/HootCampus slideshare.com/HootSuite blog.hootsuite.com
5. Being a Community Manager
Make friends Be the ring leader
Be local everywhere Celebrate & share stories
twitter.com/HootCampus facebook.com/HootCampus slideshare.com/HootSuite blog.hootsuite.com
6. Make Friends
Make friends
twitter.com/HootCampus facebook.com/HootCampus slideshare.com/HootSuite blog.hootsuite.com
7. Be Local Everywhere
85 Ambassadors
110+ HootUps
43 cities 17 countries
15 translated dash
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9. Be the Ring Leader
Forward their feedback
Direct them to the right people
Write relevant content
Keep them engaged
Build a sustainable ecosystem
twitter.com/HootCampus facebook.com/HootCampus slideshare.com/HootSuite blog.hootsuite.com
10. Be the Ring Leader
Understand the + and -
for each platform
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11. Share and Celebrate Stories
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12. Campus Ambassador Program
Helps students to:
Be the voice of
HootSuite on Campus
Gain recognition
Expand their network
internationally
Be leaders in the social
media space at school
and community
twitter.com/HootCampus facebook.com/HootCampus slideshare.com/HootSuite blog.hootsuite.com