Slides van de Atlassian Summit Highlight Meetup november 2016 waarin de nieuwste ontwikkelingen rondom Atlassian zijn gedeeld.

1. Atlassian Summit Highlight Meetup

2. Agenda
JIRA SERVICE DESK
DATA CENTER
NEW IN JIRA & CONFLUENCE
ATLASSIAN PLAYBOOK
BORREL
ATLASSIAN SUMMIT

3. Atlassian Summit

4. • 3200+ Attendees
• 90+ sponsors
• 75+ sessions
• Samenkomen van gelijkgestemden
• Direct toegang tot Experts, Atlassians en
Add-on Vendors
• Feest & gezelligheid
• Intensief, vermoeiend … maar heel inspirerend

6. NewinJIRA& Confluence

7. JIRACore & Software

8. VisualeditorinJIRA
7.2

9. Manage Sprints permission
7.1

10. Reopening sprints
7.1

11. Inline edit in boards
7.2

12. Clone sprintvalue
7.2

13. Native mobile app
CLOUD

14. Confluence

15. Collaborative editing
6.0

16. Delete & copypage hierarchies
6.0

17. Fixedwidthtables
5.10

18. Newdashboard
5.9

19. Batched E-mails
5.10

20. Native mobile app
CLOUD

21. Performance

22. Atlassian Data Center

23. Companies face increasing dependencies
IT Support ProductivityDowntime

24. Data Center
Scale mission-critical Atlasssian applications
Instant
Scalability
High
Availability
Performance
at Scale
Disaster
Recovery

25. JIRA Software Bitbucket Confluence JIRA Service Desk
Data Center
HipChat
(beta)
Scale mission-critical Atlasssian applications

26. High Availability
Active-active Clustering
Uninterrupted access
RedundancyDistributed Load
Intelligently distributes load
across cluster
Minimizes single
points of failure

27. Concurrent User Capacity
No compromise on performance
Quality of ServiceApplication Resilience
Increases application throughput Critical teams receive highest
quality of service
Performance at Scale

28. Hassle-free Deployment
New nodes join the cluster
without downtime
Predictable CostsRapid Re-indexing
Ensures users have
maximum uptime
Licensed by user count
Instant Scalability

29. Index replication
Database @ fileshare
data replication
Primary
SOFTWARE APPLICATION
DATABASE
SHARED STORAGE
Remote DR
SOFTWARE APPLICATION
DATABASE
SHARED STORAGE
Disaster Recovery
Available for JIRA Software,
JIRA Service Desk and
Confluence
• Reduce startup time
• Redirect users to the
Disaster Recovery system

30. Data Center
Scale mission-critical Atlasssian applications
• Joined development
• Quick start guide
• CloudFormation Templates
• Up-and-running < 10min
* Available for JIRA Software & Bitbucket. Confluence and JIRA Service Desk coming soon

31. $ 1200

32. Data Center
Scale mission-critical Atlasssian applications
SAML for Atlassian Data Center
Integrate your Atlassian Data Center applications with your current identity solution!
• Microsoft Azure AD
• Microsoft ADFS
• OneLogin
* Support for JIRA Software, JIRA Service Desk & Bitbucket.
• OKTA
• PingOne
• Bitium

33. JIRAService Desk

34. 38% of JIRA users
were using JIRA for service management, before we created JIRA Service Desk.

35. Challenges facing IT teams
users developers
IT team
- demand for new services
- simple self-service
- productize my code
- no hassle infrastructure
Services

36. Service Desk
Streamlined ITSM - Purposes built for IT Teams
Service
Request
Incident Problem Change
users developers
IT team
Service Desk project

37. JIRA Service Desk
Make it easy to ask for help with simple self-service?
Streamline request fulfillment to deliver optimum service
Provide answers with smart, automated KB suggestions
Best practice ITIL service request workflows, including approvals
Powerful SLAs to improve service response
Increase visibility: link problems to software issues

38. 38
Customer
IT Team

39. Feature Highlights

40. Customize emailtemplates
CLOUD

41. Improved automation
3.2

42. Transitions in portal
3.2

43. ApprovalWorkflow
3.2

44. Knowledge baseforAgents
3.2

45. Certification

46. Certificering

47. Atlassian Playbook

48. PLAYBOOK …?
Atlassian developed a playbook that changed the way our teams work
ATLASSIAN NO-BULLSHIT GUIDE TO
UNLEASHING YOUR TEAM'S POTENTIAL

49. Van individu naarteam leadership

50. De playbook aanpak

51. Soms is het gelijk duidelijk …

52. Zo niet, dan is ereen health-check
• 3 modellen voor verschillende teams
• Aanpak om ‘health’ vast te stellen
• Verbeterpunten bepalen
• Prioriteiten stellen

53. En plays om de ‘health’teverbeteren

54. En plays om de ‘health’teverbeteren
https://www.atlassian.com/team-playbook

55. Q &A