Workshop

Survival Guide: Superior Court
Judges’ Benchbook
Workshop on Website Redesign
Stefanie Panke
4/19/2013
School of Government

Introduction
Stefanie Panke
Instructional Analyst, School
of Government (since 2012)
Director of E-Learning, Ulm
University (2010-2011)
PhD in Applied Linguistics,
University of Bielefeld
(2009)
Knowledge Media Research
Center (2003-2007)

Instructional Support Services
Course Support &
Content services
Blogs
Webinar
s
E-learning Modules
Classroom Captures
Virtual Meetings
E-Books
Web Presence
Assessment

Web Analytics: TOC Views 2012
0
500
1,000
1,500
2,000
2,500
The Survival Guide: Superior Court Judges' Benchbook
Pageviews http://www.sog.unc.edu/node/1092
13,253 Pageviews in 2012

Judicial Administration and General
Matters
node/2082 Contempt 271
node/2762 Closing Proceedings 9
node/2951 Gatekeeper Orders 4
node/2763 Access to Court Records 15
node/2084 Pro Hac Vice Admissions 75
node/2085
Findings of Fact and Conclusions
of Law 201
node/2086 Judicial Immunity 65
node/2087 Recusal 83
node/2088
One Trial Judge Overruling
Another 96
node/2089
Out-of-Term, Out-of-Session,
Out-of-County 81
node/2090 Functus Officio 109
1009
Criminal (excerpt)
node/2091
Trying a Non-Capital Criminal
Case--An Outline for the Trial
Judge 473
node/2092 Sealing Warrants 138
node/2481 Grand Jury: The Foreperson 115
node/2094 Grand Jury Charge 84
node/2095 Grand Jury Oaths 59
node/2096 Investigative Grand Jury Charge 51
node/2098 Indictments 210
node/2099 Arraignment in Superior Court 124
node/2100 Pretrial Release 140
node/2101 Counsel Issues 538
node/2102 Guilty Pleas 163
node/2103 Motion to Suppress Procedure 275
node/2627 Interrogations 128
node/2104 Traffic Stops 238
Table of Contents: 13,253
Pageviews
Web Analytics: Chapter Views 2012

Authors’ Perspective
1. No book specific search
2. Tedious navigation
3. Too many clicks before you
get to the content

Goals for the new website
• Content: PDF and Word document
(downloads), short online descriptions
(abstracts)
• Immediate display of PDF content
• Improved search and navigation features
• New Look and Feel
• Freely accessible

Today’s program
• Introduction & Welcome
• Exercise 1: Personas & Scenarios
• Exercise 2: Benchbook Table of Contents -
Cardsorting
• Lunchbreak
• Input: Navigation Options and Wireframes
• Exercise 3: Navigation Preferences
• Exercise 4: Finding Balance
• Summary, Conclusion and Next Steps

Give feedback, the schedule is flexible!

Exercise 1
• Review the
Benchbook website
(sog.unc.edu/node/
1092)
• Think about the last
time you used the
site/ the next time
you will use the site.
• Fill out the
questionnaire.

Exercise 2: Cardsorting
• Review the Benchbook’s Table of Contents
(sog.unc.edu/node/1092)
• Can you come up with a different
structure?
• Red: First Level
• Black: Second Level
• Blue: Third Level
• Green: Fourth Level

Our Ideas…
Design closely modeled on NC Crimes

Our Ideas…
Upon selecting a chapter…

Our Ideas…
… The content opens directly (PDF preview)
PDF
Download,
Keywords and
Abstract
are displayed
on the side

Our Ideas…
Not the right choice? Menu is always there

6 Ways to organize information
• Spatial (Map, 3D)
• Relevance / Popularity
• Topical hierarchy / Categories
• Problem based / Situational
• Chronological
• Alphabetical + 1:
Random
+ 1: Random

UNC SOG General Navigation
Crinmi CivilCriminal EvidenceGeneral
Search
Recently Added: Functus Officio
This paper discusses the jurisdiction of
a trial judge to hear matters in a case
after notice of appeal has been given.
see what is new…
Chronological
Superior Court Judges’ Benchbook
Recently Updated: Voire Dire
This section provides a sample voir
dire on pretrial identification and in-
court identification.
… see all recent updates
SearchChapters
News &
Updates
FAQIndex/Glossary

2012
Added December 2012: Functus Officio
This paper discusses the jurisdiction of a trial judge to
hear matters in a case after notice of appeal has been
given. more…
Chronological
SearchChapters
News &
Updates
FAQIndex/Glossary
January
February
May
August
November
December
2011

Civil
Criminal
Evidence
General
Search
Alphabetical
The Survival Guide is an online benchbook for superior court
judges. Some judges use the Survival Guide online.
Others print the materials and keep them in a binder.
The guide has four main sections: Judicial Administration,
Criminal, Civil, and Evidence.
Chapters
News &
Updates
FAQIndex/Glossary

Search
Alphabetical
A – B – C – D – E – F – G – H – I – J – K – L – M – N – O – P – Q – R – S – T – U – V
– W – X – Y – Z
Arraignment Arraingement lorem ipsum factum …… read more …
Breach ….of Fiduciary Duty Claims lorem ipsum factum …… read more …
Confrontation Clause lorem ipsum factum lorem ipsum factum …… read more …
FAQIndex/GlossaryChapters
SearchChapters
News &
Updates
FAQIndex/Glossary

Search
Problem-Based
How do I handle evidence of prior false accusation?
lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum
lorem ipsum factum lorem ipsum factum read more in chapter “Rule 403” …
What happens with refreshed recollection?
lorem read more in chapter “Rule 612”
FAQIndex/GlossaryChapters
SearchChapters
News &
Updates
FAQIndex/Glossary

Relevance: Connect similar
chapters
SearchSuperior Court Judges’ Benchbook
Criminal>>Jury Issues>>Instructions during the Trial>> Admonitions to Jurors at Recesses
Users who read this
chapter also visited “Rule
403”, “Deposition
Testimony”…

Popularity: Highlight frequently
accessed content
Search
Most viewed: Functus Officio
This paper discusses the jurisdiction of a
trial judge to hear matters in a case after
notice of appeal has been given.
read more…

Categories: Filter by Keyword
Criminal>>Jury Issues>>Instructions during the Trial>> Admonitions to Jurors at Recesses
Keywords: “Rule 403”,
“Deposition Testimony”
Criminal 100.31, Pattern
Instruction, Jurors
Download PDF

Random: Highlight Articles on
Homepage
Search
Article of the Month: Functus Officio
This paper discusses the jurisdiction of a
trial judge to hear matters in a case after
notice of appeal has been given.
read more…

Search / Expert Search
Search Term Search title
Search abstract
Search keywords
Search full text
✔
✔
✔
✔

Exercise 3: Choosing Options
• Think about the
different options we
discussed.
• Weigh what is
important to you on
your personal sheet.
• Then add to the group
decision ball.
• If an option you favor
is not represented,
use the blank
template.

Finding Balance
Virtue is the mean
between two extreme
states (Aristotle's
Nicomachean Ethics)

Exercise 4
• Think about the
different options
we discussed for
the benchbook
site.
• Do you see
potential
conflicts, need
for balance?
• Come up with
your own
balance scale.

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