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Out-of-the-Box Experience (Designing for First-time Use) by Amit Patil, IBM
- 1. Out of the Box Experience (First time User Experience) Amit Patil www.amitpatil.in
- 3. - Curiosity
- 5. - Curiosity - Expectations - Surprise
- 6. Surprise can lead to… OR Below Expectations Above Expectations
- 7. - First Impressions are critical
- 8. How do you decide to buy it?
- 9. It’s a good phone, but just some issues with the messages. Getting used to it hmm…phone has bad messaging
- 10. While designing an OOBE make sure you… #1. Identify Basic Expectations of Users #2. Don’t depend on the Manual
- 11. Bumpy Experience
- 12. Sir,Your Bill For the Soup What about main course?
- 13. Collecting all information at a go
- 15. While designing an OOBE make sure you… #3. Make the experience smooth & continuous.
- 16. Rude Errors
- 17. Confusing Errors
- 18. Smart Messages YOU may continue using this free version Only if you took at most four flights in last 12 months and you don’t own an SUV
- 20. While designing an OOBE make sure you… #4. Be friendly to the user…avoid rude messages.
- 21. Installation (Desktop) = Registration(Browser )
- 24. Clear Steps to quick usage.
- 27. Quick Usage
- 28. Quick Usage
- 29. Quick Usage
- 30. Quick Usage
- 33. While designing an OOBE make sure you… #4. Communicate the purpose & features clearly #5. Integrate help as quick clues. #6. Allow user for Quick usage of the product.
- 34. While designing anan OOBE make sure you… While designing OOBE make sure you… # Identify Basic Expectations of Users # Don’t depend on the user to read the Manual # Make the experience smooth & continuous. # Communicate the purpose & features clearly # Integrate some help as quick clues. # Allow users quick usage of the product.
- 35. Thank You Amit Patil www.amitpatil.in amitrpatil@gmail.com
- 36. If time permits… Ebook Reader Unite Media Player