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Growth Hacking
         Bartek Kiszala @kiszal


piątek, 25 stycznia 13
Facts about Base CRM




piątek, 25 stycznia 13
Facts about Base CRM

                         •   Customer Relationship Management & Sales Tracking




piątek, 25 stycznia 13
Facts about Base CRM

                         •   Customer Relationship Management & Sales Tracking

                         •   Leading on mobile: 1st in Google Play, 1st in the App Store




piątek, 25 stycznia 13
Facts about Base CRM

                         •   Customer Relationship Management & Sales Tracking

                         •   Leading on mobile: 1st in Google Play, 1st in the App Store

                         •   Small and medium size businesses (1-500 ppl)




piątek, 25 stycznia 13
Facts about Base CRM

                         •   Customer Relationship Management & Sales Tracking

                         •   Leading on mobile: 1st in Google Play, 1st in the App Store

                         •   Small and medium size businesses (1-500 ppl)

                         •   Market of 7M businesses in western world




piątek, 25 stycznia 13
Facts about Base CRM

                         •   Customer Relationship Management & Sales Tracking

                         •   Leading on mobile: 1st in Google Play, 1st in the App Store

                         •   Small and medium size businesses (1-500 ppl)

                         •   Market of 7M businesses in western world

                         •   Delivery model - SaaS




piątek, 25 stycznia 13
Facts about Base CRM

                         •   Customer Relationship Management & Sales Tracking

                         •   Leading on mobile: 1st in Google Play, 1st in the App Store

                         •   Small and medium size businesses (1-500 ppl)

                         •   Market of 7M businesses in western world

                         •   Delivery model - SaaS

                         •   Business model - Freemium




piątek, 25 stycznia 13
What is growth hacking?




piątek, 25 stycznia 13
What is growth hacking?


                         Achieving growth by engineering and
                                     writing code.




piątek, 25 stycznia 13
Why growth hacking is
                         important for a startup?




piątek, 25 stycznia 13
Why growth hacking is
                          important for a startup?


                         It allows growing your company without
                            spending $$ on marketing and sales.




piątek, 25 stycznia 13
Base CRM Growth




piątek, 25 stycznia 13
Base CRM Growth




piątek, 25 stycznia 13
Base CRM Growth




piątek, 25 stycznia 13
What is the magic behind
                                  growth?




piątek, 25 stycznia 13
Sorry...




piątek, 25 stycznia 13
5 steps for Growth Hacking




piątek, 25 stycznia 13
5 steps for Growth Hacking

                         1. Set goals for growth




piątek, 25 stycznia 13
5 steps for Growth Hacking

                         1. Set goals for growth
                         2. Decide on activity to achieve goal and
                            set hypothesis regarding the activity




piątek, 25 stycznia 13
5 steps for Growth Hacking

                         1. Set goals for growth
                         2. Decide on activity to achieve goal and
                            set hypothesis regarding the activity
                         3. Run the experiment and gather data




piątek, 25 stycznia 13
5 steps for Growth Hacking

                         1. Set goals for growth
                         2. Decide on activity to achieve goal and
                            set hypothesis regarding the activity
                         3. Run the experiment and gather data
                         4. Analyze results and verify hypothesis




piątek, 25 stycznia 13
5 steps for Growth Hacking

                         1. Set goals for growth
                         2. Decide on activity to achieve goal and
                            set hypothesis regarding the activity
                         3. Run the experiment and gather data
                         4. Analyze results and verify hypothesis
                         5. Repeat steps 2-4


piątek, 25 stycznia 13
Growth goals at Base




piątek, 25 stycznia 13
Growth goals at Base

                         • Bring more people to the system -
                           distribution & acquisition




piątek, 25 stycznia 13
Growth goals at Base

                         • Bring more people to the system -
                           distribution & acquisition

                         • Deliver product value ASAP - engaging
                           customers, keeping them active




piątek, 25 stycznia 13
Growth goals at Base

                         • Bring more people to the system -
                           distribution & acquisition

                         • Deliver product value ASAP - engaging
                           customers, keeping them active

                         • Increase premium conversion by
                           delivering more value



piątek, 25 stycznia 13
Experiment that worked




piątek, 25 stycznia 13
piątek, 25 stycznia 13
Experiment that failed




piątek, 25 stycznia 13
piątek, 25 stycznia 13
Growth hacking mindset and
                      culture




piątek, 25 stycznia 13
piątek, 25 stycznia 13
You might as well not change it at
                     all if you're not going to measure
                          the impact of that change
                                           Marc Pincus founder of Zynga




piątek, 25 stycznia 13
Questions?




piątek, 25 stycznia 13

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Bartek Kiszala Startup Stage#1 'Growth Hacking'

  • 1. Growth Hacking Bartek Kiszala @kiszal piątek, 25 stycznia 13
  • 2. Facts about Base CRM piątek, 25 stycznia 13
  • 3. Facts about Base CRM • Customer Relationship Management & Sales Tracking piątek, 25 stycznia 13
  • 4. Facts about Base CRM • Customer Relationship Management & Sales Tracking • Leading on mobile: 1st in Google Play, 1st in the App Store piątek, 25 stycznia 13
  • 5. Facts about Base CRM • Customer Relationship Management & Sales Tracking • Leading on mobile: 1st in Google Play, 1st in the App Store • Small and medium size businesses (1-500 ppl) piątek, 25 stycznia 13
  • 6. Facts about Base CRM • Customer Relationship Management & Sales Tracking • Leading on mobile: 1st in Google Play, 1st in the App Store • Small and medium size businesses (1-500 ppl) • Market of 7M businesses in western world piątek, 25 stycznia 13
  • 7. Facts about Base CRM • Customer Relationship Management & Sales Tracking • Leading on mobile: 1st in Google Play, 1st in the App Store • Small and medium size businesses (1-500 ppl) • Market of 7M businesses in western world • Delivery model - SaaS piątek, 25 stycznia 13
  • 8. Facts about Base CRM • Customer Relationship Management & Sales Tracking • Leading on mobile: 1st in Google Play, 1st in the App Store • Small and medium size businesses (1-500 ppl) • Market of 7M businesses in western world • Delivery model - SaaS • Business model - Freemium piątek, 25 stycznia 13
  • 9. What is growth hacking? piątek, 25 stycznia 13
  • 10. What is growth hacking? Achieving growth by engineering and writing code. piątek, 25 stycznia 13
  • 11. Why growth hacking is important for a startup? piątek, 25 stycznia 13
  • 12. Why growth hacking is important for a startup? It allows growing your company without spending $$ on marketing and sales. piątek, 25 stycznia 13
  • 13. Base CRM Growth piątek, 25 stycznia 13
  • 14. Base CRM Growth piątek, 25 stycznia 13
  • 15. Base CRM Growth piątek, 25 stycznia 13
  • 16. What is the magic behind growth? piątek, 25 stycznia 13
  • 18. 5 steps for Growth Hacking piątek, 25 stycznia 13
  • 19. 5 steps for Growth Hacking 1. Set goals for growth piątek, 25 stycznia 13
  • 20. 5 steps for Growth Hacking 1. Set goals for growth 2. Decide on activity to achieve goal and set hypothesis regarding the activity piątek, 25 stycznia 13
  • 21. 5 steps for Growth Hacking 1. Set goals for growth 2. Decide on activity to achieve goal and set hypothesis regarding the activity 3. Run the experiment and gather data piątek, 25 stycznia 13
  • 22. 5 steps for Growth Hacking 1. Set goals for growth 2. Decide on activity to achieve goal and set hypothesis regarding the activity 3. Run the experiment and gather data 4. Analyze results and verify hypothesis piątek, 25 stycznia 13
  • 23. 5 steps for Growth Hacking 1. Set goals for growth 2. Decide on activity to achieve goal and set hypothesis regarding the activity 3. Run the experiment and gather data 4. Analyze results and verify hypothesis 5. Repeat steps 2-4 piątek, 25 stycznia 13
  • 24. Growth goals at Base piątek, 25 stycznia 13
  • 25. Growth goals at Base • Bring more people to the system - distribution & acquisition piątek, 25 stycznia 13
  • 26. Growth goals at Base • Bring more people to the system - distribution & acquisition • Deliver product value ASAP - engaging customers, keeping them active piątek, 25 stycznia 13
  • 27. Growth goals at Base • Bring more people to the system - distribution & acquisition • Deliver product value ASAP - engaging customers, keeping them active • Increase premium conversion by delivering more value piątek, 25 stycznia 13
  • 32. Growth hacking mindset and culture piątek, 25 stycznia 13
  • 34. You might as well not change it at all if you're not going to measure the impact of that change Marc Pincus founder of Zynga piątek, 25 stycznia 13