1. STANLEY RIMER
1946 Fairwood Dr,TAYLORSVILLE, UT84129 | (H) 3854399503 |stormchaserdude76@gmail.com
Professional Summary
I'm looking for a destination, a place that I can make a difference in the world and change
the lives of clients every day.
I am willing to step out of my comfort zone to reach new heights in my career.
Skills
Experienced Door to door salesman
Telephone Operators Database
Administrators
Customer and Personal Service
Computers and Electronics
Word Processors and Typists
Sales and Marketing
Experience
Tech Support Specialist. 08/2016 to present
Css Corp- Draper, Ut
Receive incoming calls ready to provide top notch client service
Initiate remote sessions to diagnose and resolve malfunctions with AVG software.
Assist with client email server configuration make sure antispam settings are correct
Search for solutions that would cater to clients needs.
Advise customers proper of fixes for bugs or errors that may occur.
Tech Support Specialist 03/2014 to 08/2016
Alorica – Magna, Ut
Receive incoming calls ready to provide outstanding customer service.
Accurately update, correct and input client information throughout the day using client
systems.
Diagnose computers and search for irregularities or malfunctions that would need to be
repaired
Searching for solutions may require having remote sessions with the client or scheduling
in-home or in-store appointments.
Listen to clients concerns and search for complete solutions that will cater to client
needs, build rapport with clients to solidify the client’s experience.
Meet in teams to build morale and to improve on meeting established goals.

2. Customer Service Rep 07/2013 to 02/2014
Teleperformance – West Valley City, Ut
Answer incoming call throughout the day providing superior customer service.
Regularly meet weekly and monthly sales goals
Constantly meet in teams to improve on established goal
Find verify information and input client information through client system.
Recommend products and services that would satisfy customer's needs
Sales Associate 11/2011 to 07/2013
Office Depot – Salt Lake city, Ut
Diagnose new and existing computers by running multiple scans which include viruses and
malware scans, performance and data scans.
Making sure the computers have appropriate software and hardware components and
search for possible hazards and problems customer machines may be facing.
Recommend all services provided that would cater to the client’s technology needs.
Construct work orders agreements and contracts to complete tech services.
Execute cashiering skills to complete the outstanding customer service experience.
Provide superior customer service by building rapport with clients
Keen communications and personal appearance skills.
Sales Associate 08/2010 to 11/2011
OfficeMax – Cottonwood Heights, Ut
Providing excellent customer service is required, from helping customers find pens and
paper to closing sales on computers.
Keen communications skills and proper professional attire are needed here to meet the
needs of customers and also to close sales in a timely manner.
Recommend products and services to customers that would surpass the needs of
customers from replacement plans, and services that remove viruses and malware from
computers, to cross selling various items to attach to purchases.
Must work in other departments from time to time based on customer traffic flow.
Keep work area neat and present it in a professional manner. Execute cash handling
skills quickly to secure the superior customer service experience.
Required to balance cash regularly.
Sales Rep 05/2010 to 07/2010
Preventive Pest Control – Sandy, UT
Create and map out a particular residential area for the day and a bigger area for the week
to travel in and to meet with customers with face to face contact.
Present and recommend products and services that would maintain the value of their home
and is safe to use in the home and removes all pests namely wasps, bees, roaches, mice,
voles, spiders, ticks, earwigs and many others.
Either during the initial contact or after based on customer's needs inspections are made
And solidify a need, during these inspections searching for imminent signs of intruders coming
into the hom