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TeensTALK®
A Review of College-Bound Teen Trends,
     Attitudes, Lifestyles and Knowledge



                              Eric Sickler
                       Principal Consultant




                 eric.sickler@stamats.com
                              319.431.5043
                          Twitter: ericsickler
About Stamats
  Stamats is a higher education marketing thought leader with a distinct,
  customized-solutions approach to the marketplace. Our array of time-
 tested services has set the standard for a marketing partner: actionable,
research-based counsel that can inform effective, multiple-media creative
 solutions and strategic thinking. We promise our clients the highest level
   of professional service and attention to detail because we know our
                      success is measured by theirs.
 Research                                   Creative Services
 • Image, perception, and brand studies     • Creative concepting
 • Recruiting, marketing, brand, and        • Web strategies
    academic program marketability audits   • Recruiting and advancement
 • Tuition Pricing ElasticityTM studies        publications
 • Communication process mapping
Methodology
• Nationwide survey of 500 high school students who will attend
  college as first-year freshman in fall 2010
   • 2009 summer interviews conducted in June
   • 2009 fall interviews conducted in November
   • 2010 spring interviews conducted in February–March
   • Sampling at random (probability sample) to provide rigorous
      data set for accurate assessment of college-selection decision
      process
Methodology
• Format provides a means to compare and contrast national figures
  with results among individual institution prospective students. Key
  issues include:
      – Timing of selection (Is the national audience ahead of, equal to, or
        behind the population of prospective students for individual
        institutions in terms of making final selection decisions?)
      – Number of visits, applications submitted, and deposits paid
        (currently and in the future)
      – Absolute and relative importance of specific factors in decision
        about which colleges to consider
      – Details of top choice college currently and incidence of having
        made final decision
      – Acceptable and preferred communication methods
      – Involvement of others in college selection process
Geographic Dispersion of Spring Respondents




Base: All 2010 Spring TeensTALK® respondents (n=500)
Spring Respondent Demographics: Gender, Ethnicity

              Respondent Gender                          Respondent Ethnicity
                                                                     Hispanic
                                                                       10%      Mixed, other
                                                                                    2%
                                                             Asian
                                                              8%
                                      Male, 47%

                                               Black, Afr. Am.
                                                    12%




Female, 53%                                                                                  White,
                                                                                           Caucasion
                                                                                              68%




  Base: All 2010 Spring TeensTALK® respondents (n=500)
Spring Respondent Demographics: Parent Education,
            Respondent High School Rank

      Parent Educational Attainment                          Respondent High School Rank

   4-yr.                                                                Top 50%   Bottom
                                                                          10%      50%
  degree                                                    Top 25%
   33%                                                                              3%
                                  Graduate                    16%
                                    work                                              Don't
                                    24%                                               know
                                                     Top15%                            21%
 2-yr.
                                                       12%
degree
  8%                              High
   College,                     school or
  no degree                       less                   Top 10%                    Top 5%
      13%                         22%                      16%                       22%



  Base: All 2010 Spring TeensTALK® respondents (n=500)
Spring Respondent Demographics: Taken ACT Exam?


                           Took ACT,                      Percent with ACT score of:
                             55%

                                       50%
                                       40%                                     31%
                                                                     28%
                                       30%                                             21%
                                       20%                   13%
                                                   7%
                                       10%
                                        0%
Not taken                                        <19      19 to 22 23 to 26 27 to 30   31+
                                                  • Mean score: 25.6; Median score: 27.0
ACT, 45%



   Base: All 2010 Spring TeensTALK® respondents (n=500)
Spring Respondent Demographics: Taken SAT Exam?

                                                         Percent with SAT score of:
                          Have not
                         taken SAT,   60%
                            40%


                                      40%
                                                                      26%                24%
                                                                                23%

                                      20%        13%        14%



Took SAT,                              0%
  60%                                        1000 or     1001 to   1151 to   1301 to   1451+
                                              less        1150      1300      1450

                                                  • Mean score:1196; Median score:1255

  Base: All 2010 Spring TeensTALK® respondents (n=500)
College Consideration and Selection
Fall 2009: Number of Applications Submitted


        Percent submitting applications to:
                               1 school
                                 16%

        0 schools                                                • Mean number of
           17%
                                                                   applications: 2.9
                                                                 • Median number of
                                                                   applications: 2.0
10+ schools
    5%
                                                                 • Strong majority of
                                                2 to 4 schools     prospective students
                                                      40%          have applied to one or
    5 to 9 schools                                                 more schools
          22%



   Base: All 2009 Fall TeensTALK® respondents (n=500)
Spring 2010: Number of Applications Submitted


                   Percent submitted applications to:
                1 school
                  25%                                           • Mean number of
                                                                  applications: 3.8
    0 schools                                                   • Median number of
        5%                                                        applications: 3.0
10+ schools                                                     • Strong majority of
    6%                                                            prospective students
                                               2 to 4 schools
                                                     42%          have applied to one or
                                                                  more schools
     5 to 9 schools
           22%



  Base: All 2010 Spring TeensTALK® respondents (n=500)
Number of School Acceptances

                                                          • Mean number accepted: 2.7
                   Percent accepted at:
                                                          • Median number accepted:
                                          1 school          1.0
                                            38%
          0 schools
             14%                                          • Strong majority of
                                                            prospective students have
 10+ schools                                                been accepted to at least
      1%                                                    one school, though typical
5 to 9 schools                                              number just slightly higher
      9%
                                                            when compared to fall 2009
                                                            respondents who had
                                       2 to 4 schools       applied to one or more
                                             38%            schools (mean: 2.0, median:
                                                            1.0)
Base: All 2010 Spring TeensTALK® respondents applying to one or more schools (n=474)
Fall 2009: Planned Total Number of Schools To Visit

          Percent reporting total visits to:
                                      2 to 4 schools
                                                       • Mean number of total
       1 school                             45%          visits: 4.8
         10%
                                                       • Median number of total
 0 schools                                               visits: 4.0
    4%
                                                       • Total visits to colleges and
10+ schools
    9%                                                   universities typically
                                                         around five, and nearly
                                                         two-thirds of those visits
                                                         reported to take place
       5 to 9 schools
             32%
                                                         before late November of
                                                         the senior year

 Base: All 2009 Fall TeensTALK® respondents (n=500)
Fall 2009: Number of Schools Visited To Date

                  Percent who have visited:
                            1 school
                              18%

       0 schools
          15%
                                                             • Mean number of visits:
                                                               2.9
                                                             • Median number of visits:
10+ schools
    3%                                                         2.0
                                                             • Majority of prospective
                                                               students have made one
 5 to 9 schools                             2 to 4 schools
       16%                                                     or more visits, one-fifth
                                                  48%
                                                               have visited five or more



  Base: All 2009 Fall TeensTALK® respondents (n=500)
Spring 2010: Number of Schools Visited

                      Percent who have visited:
                        1 school
                          24%                              • Mean number of visits:
                                                             3.3
    0 schools
       10%                                                 • Median number of visits:
                                                             2.0
10+ schools
    1%                                                     • Majority of prospective
                                                             students have made one
5 to 9 schools                                               or more visits, and typical
      12%
                                                             number of visits appears
                                          2 to 4 schools     slightly higher compared
                                                53%
                                                             to fall 2009 figure (mean:
                                                             2.9, median: 2.0)

   Base: All 2010 Spring TeensTALK® respondents (n=500)
Fall 2009: Number of Deposits Paid


             Percent paying deposit at:

       2 to 4 schools                 0 schools            • Mean number of deposits:
             5%                          50%
                                                             0.6
                                                           • Median number of
                                                             deposits: 1.0
                                                           • Only half of students
                                                             accepted to one or more
        1 school                                             schools have submitted
          45%                                                deposit



Base: All 2009 Fall TeensTALK® respondents accepted to one or more schools (n=308)
Spring 2010: Number of Deposits Paid

                  Percent paying deposit at:

                                       0 schools
                                          35%           • Mean number of deposits: 0.9
2 to 4 schools                                          • Median number of deposits:
      16%                                                 1.0
                                                        • About two-thirds of students
                                                          accepted to one or more
                                                          schools have submitted
                                                          deposit—as expected, deposit
                                                          activity slightly higher than
                                      1 school            seen in fall 2009 (mean: 0.6,
                                        49%
                                                          median: 1.0)

  Base: All 2010 Spring TeensTALK® respondents accepted to one or more schools (n=408)
Summary of Recruitment Activity To Date
                   Percent of prospective students who have:
                       90%            95%
      100%                                              81%
       80%
                                                                 53%
       60%
       40%
       20%
         0%
                    Made         Applied          Been         Paid
                   visit(s)                     accepted      deposit
• Majority of prospective students have made visits, applied, and have been accepted
  to at least one school
• Two-thirds of those accepted to at least one school have submitted a deposit,
  though represents a minority of all prospective students
 Base: All 2010 Spring TeensTALK® respondents (n=500)
Number of Applications To Submit In Future

           Percent submitting application(s) to:
                                        0 schools        • Mean number of future
                                           53%             applications: 1.0
                                                         • Median number, future
                                                           applications: 0.0
5 to 9 schools                                           • Very slim majority of
      2%                                                   prospective students suggest
                                                           they are unlikely to submit
                                                           applications to additional
    2 to 4 schools                                         schools (essentially half have
          16%
                                         1 school
                                                           wrapped up application
                                           29%             activities)


  Base: All 2010 Spring TeensTALK® respondents (n=500)
Number of Deposits In Future

  Percent likely to submit deposit(s) in future at:
                                          0 schools      • Mean number of future
                                             47%           deposits: 1.1
                                                         • Median number of future
                                                           deposits: 1.0

5 to 9 schools
                                                         • A very slim majority of
      5%                                                   all prospective students
                                                           suggest they will submit
 2 to 4 schools
       10%                                                 a deposit to one or more
                                           1 school        schools in future—
                                             38%           suggests about one-half
                                                           of deposit activity has
                                                           been completed
  Base: All 2010 Spring TeensTALK® respondents (n=500)
2009 Fall: Incidence of Having Made Final College Selection
                      No final
                   decision, 52%




                                                       Yes, made final
                                                       decision, 48%
 • Nearly one-half have made final selection by late fall (November)
 • Characteristics of those more likely to have reached final decision: attending 2-
   year school, attending public/in-state, attending professional rather than liberal
   arts program, have received financial aid offer, female rather than male
 • Factors not correlated with having made final decision: high school rank,
   ACT/SAT score
  Base: All 2009 Fall TeensTALK® respondents (n=500)
Spring 2010: Incidence of Having Made Final College Selection
                    No final
                  decision, 37%




                                                         Yes, made final
                                                         decision, 63%



 • Nearly two-thirds have made final selection by late winter/early spring (up from
   just over one-half who had completed final selection in fall execution)
 • Characteristics of those more likely to have reached final decision: attending
   two-year school, attending public/in-state, attending professional rather than
   liberal arts program, have received financial aid offer, female rather than male
 • Factors not correlated with having made final decision: high school rank,
   ACT/SAT score
  Base: All 2010 Spring TeensTALK® respondents (n=500)
Summer 2009: Incidence of Having Made Final College Selection




                                                     Yes, made final
                                                     decision, 96%


              No final
            decision, 4%




   • Essentially all have made final selection as of the middle of June –
     well-equipped to respond to questions regarding how final decision
     was made and who was involved

    Base: All 2009 Summer TeensTALK® respondents
Length of Time Top School Has Been Preferred Option

                 Percent who say:
                                           Known for
                                          years, others
                                         not considered   • About one-third of
                                              31%           students really had mind
No preferred
option in past                                              set on one institution
     20%                                                    long ago, not really
                                                            actively ―in play‖
                                                           • One-half say they had a
                                            Had preferred,   preferred option, though
                                             considered      were actively considering
                                               others        other schools
                                                  49%



  Base: All 2010 Spring TeensTALK® respondents (n=500)
Fall 2009: Timing of Final Selection Decision
                     Percent of students making final selection decision in:

          October                      53%
        November                       53%
        December                        55%
          January                                 61%
         February                                         68%
           March                                                     77%
             April                                                             88%
             May                                                                     95%
            June                                                                      96%
             July                                                                      98%
          August                                                                         100%
       September                                                                         100%

                 40%                        60%                      80%              100%
• Over half suggest final decision made before January of senior year, three in four will
  have decided by March
• Notable proportion had mind made up about desired school long ago (a foregone
  conclusion rather than proactive decision)
  Base: All 2009 Fall TeensTALK® respondents (n=500)
Spring 2010: Timing of Final Selection Decision
                     Percent of students making final selection decision in:

        February                                       66%
           March                                                 74%

             April                                                             84%
             May                                                                     96%

            June                                                                      98%

             July                                                                      98%

          August                                                                           100%

      September                                                                            100%


                     40%                    60%                      80%             100%
• About two-thirds suggest final decision made by March of senior year, three-fourths
  likely to decide by end of March (matches figures suggested by fall 2009 respondents)
• Notable proportion had mind made up about desired school long ago (a foregone
  conclusion rather than proactive decision)
   Base: All 2010 Spring TeensTALK® respondents (n=500)
Fall 2009: Current Top Choice: 2-Year vs 4-Year Institution

  Top choice a
   2-year, 14%

                                                       • Respondents citing two-
                                                         year school as current top
                                                         choice are more likely to
                                                         indicate decision is firm
                                                         (despite the fact they’re
                                                         behind others in terms of
                                                         submitting application,
                                                         deposit)
                                  Top choice a
                                   4-year, 86%



  Base: All 2009 Fall TeensTALK® respondents (n=500)
Spring 2010: Current Top Choice: 2-Year vs 4-Year Institution


  Top choice a
   2-yr, 15%                                             • Respondents citing two-year
                                                           school as current top choice
                                                           are more likely to indicate
                                                           decision is firm (despite the
                                                           fact they’re behind others in
                                                           terms of submitting
                                                           application, deposit)
                                                         • Choice of two-year school as
                                                           top choice nearly identical
                                  Top choice a             between spring and previous
                                   4-yr, 85%               fall executions


  Base: All 2010 Spring TeensTALK® respondents (n=500)
Fall 2009: Current Top Choice: Public vs Private Institution

                                              Top choice
                                              private, 33%




                                                             • Respondents citing
                                                               public school as current
                                                               top choice more likely
                                                               to indicate their
                                                               decision is firm
     Top choice
     public, 67%




  Base: All 2009 Fall TeensTALK® respondents (n=500)
Spring 2010: Current Top Choice: Public vs Private Institution


                                          Top choice
                                          private, 31%
                                                         • Respondents citing public
                                                           school as current top choice
                                                           more likely to indicate their
                                                           decision is firm
                                                         • Private school selection just
                                                           two percentage points lower
                                                           than suggested in previous
                                                           fall—well within study
    Top choice
    public, 69%                                            margin of error



  Base: All 2010 Spring TeensTALK® respondents (n=500)
Summer 2009: Applied to Public vs. Private Institutions
                 (Top-3 Options)

                             Percent applying at:
                                                Public and private
                                                       30%




                  Private only
                      14%




                                                    Public only
                                                       56%



 Base: All 2009 Summer TeensTALK® respondents
Fall 2009: Current Top Choice: Liberal Arts vs
                  General/Professional
                                     Top choice
                                     liberal arts,
                                         33%


                                                     • Respondents citing
                                                       general/professional
                                                       school as current top
                                                       choice more likely to
                                                       indicate decision is firm

      Top choice
     general, 67%


Base: All 2009 Fall TeensTALK® respondents (n=500)
Spring 2010: Current Top Choice: Liberal Arts vs.
                General/Professional

                                    Top choice
                                    liberal arts,      • Respondents citing
                                        31%              general/professional school
                                                         as current top choice more
                                                         likely to indicate decision is
                                                         firm
                                                       • Percentage of spring
                                                         respondents suggesting a
                                                         liberal arts school is current
                                                         top choice is just two points
                                                         lower than indicated in fall—
   Top choice
                                                         again within study margin of
  general, 69%
                                                         error

Base: All 2010 Spring TeensTALK® respondents (n=500)
Summer 2009: Applied to Liberal Arts vs. General Professional
                     (Top 3 Options)

                 Percent applying at:

        Liberal arts
           only
           35%                                                  • Nearly one in five
                                                                  respondents were
                                                                  unable to identify the
                                                                  programmatic
                                                                  orientations of the
                                                                  institutions to which
          Both
                                              Professional        they applied
                                                only 39%
          23%




   Base: All 2009 Summer TeensTALK® respondents who answered this question
Current Top Choice: Size of Institution

        Student enrollment at top choice school

     Under 5K
     students
       21%
                                                         • Respondents citing smaller
                                                           schools slightly more likely
                                                           to indicate they’ve made
                                                           final decision—likely
                                           5 to 15K        corresponds to scale of
                                           students
                                             44%           many two-year schools

  15K+
                                                         • Size of current top choice
students                                                   institution similar to that
  35%                                                      identified in fall 2009 study



  Base: All 2010 Spring TeensTALK® respondents (n=500)
Fall 2009: Current Top Choice: In-State vs. Out of State

                                      Out of state,
                                          29%
                                                       • Between one-quarter
                                                         and one-third of
                                                         prospective students
                                                         currently favor school
                                                         outside their home state
                                                       • Mixed bag of interests
                                                         among those looking out
                                                         of state (no single
 In home state,                                          demographic
      71%                                                characteristic correlated
                                                         with focus across state
                                                         lines)
  Base: All 2009 Fall TeensTALK® respondents (n=500)
Spring 2010: Current Top Choice: In-State vs Out of State
                                                         • Between one-quarter and
         Out of state,                                     one-third of prospective
             29%                                           students currently favor
                                                           school outside their home
                                                           state
                                                         • Incidence of in-state
                                                           preference exactly the
                                                           same as indicated in fall
                                                           execution
                                                         • Mixed bag of interests
                                                           among those looking out
    In home state,
                                                           of state (no single
         71%                                               demographic
                                                           characteristic correlated
                                                           with focus across state
  Base: All 2010 Spring TeensTALK® respondents (n=500)
                                                           lines)
Distance To Current Top Choice Campus
                   Percent with distance between home and campus of:

        100%

          80%

          60%
                       36%
          40%                                            28%

          20%                      13%        11%                   12%

           0%
                  30 miles    31 to 60 61 to 120 121 to over 500
                   or less     miles    miles 500 miles miles
• Those with top schools close to home more likely to select public, general/professional school
• Longest distances to top school found among those favoring private, liberal arts institution
  (though also less likely to have made final decision)
• Distances similar to those suggested by fall 2009 respondents
 Base: All 2010 Spring TeensTALK® respondents (n=500)
Recruitment Activity With Current Top Choice School
                          Percent of prospective students citing:

                                            88%
      100%
                          73%
        80%                                             56%         54%
        60%
        40%
        20%
         0%
                In-person visit       Applied   Been           Offered
                                              accepted      financial aid
• Among those who have made final decision, vast majority have submitted
  formal application (less likely to have done so if selected school is two-year
  or smaller)
• Modest increase in each recruitment activity for current top choice schools
 Base: All 2010 Spring TeensTALK® respondents (n=500)
Factor Importance When Selecting Colleges To Consider
                  Share of importance when identifying colleges to consider:

      Quality of preferred major                                                               20%
       Graduates get good jobs                                                     17%
    Feels like a good fit for you                                            13%
     Net cost after financial aid                                      11%
         Total cost of attending                            8%
   Overall academic reputation                         5%
  Quality faculty-teach, mentor                       5%
  Quality of academic facilities                 3%
  Quality of campus amenities                   3%
    People welcoming, friendly                3%
          Safety of the campus                2%
   Variety of campus activities               2%
    Study abroad opportunities               2%
     Community where located                2%
     Distance: campus to home              1%
          Off-campus activities            1%
 Religious/denominational affil.          1%
    Appearance of the campus              1%
      Family, friends connected          1%

                                    0%                           10%                     20%
• Final decision process is somewhat different and separate from the process for identifying what
  colleges to consider—faculty quality, for example, is twice as important in final decision
• Quality of outcomes, fit, and economics key selection criteria when trying to determine which to
  consider
   Base: All 2009 Fall TeensTALK® respondents (n=500)
Factor Importance When Selecting Colleges To Consider
                   Share of importance when identifying colleges to consider:

        Graduates get good jobs                                                             17%
       Quality of preferred major                                                     15%
      Net cost after financial aid                                              13%
     Feels like a good fit for you                                        10%
          Total cost of attending                                    8%
   Quality faculty-teach, mentor                                7%
    Overall academic reputation                            6%
   Quality of academic facilities                     4%
   Quality of campus amenities                   3%
     People welcoming, friendly                 3%
           Safety of the campus                 3%
     Study abroad opportunities                  3%
    Variety of campus activities              2%
      Community where located                2%
      Distance: campus to home               2%
           Off-campus activities          1%
  Religious/denominational affil.         1%
     Appearance of the campus              1%
       Family, friends connected          1%

                                     0%                               10%                         20%
• Factor importance among spring respondents fairly similar to that indicated by respondents in
  previous fall, though slightly greater emphasis on cost and outcomes suggests value is more
  carefully considered later in the decision process
  Base: All 2010 Spring TeensTALK® respondents (n=500)
Factor Importance In Final Selection

         Grads get good jobs                                                   18%
             Net cost after aid                                          15%
Quality faculty, teach/mentor                                      12%
        Academic reputation                                   9%
            Feels like good fit                          7%
        Safety of the campus                        6%
  Quality academic facilities                      6%
 Study abroad opportunities                       5%
          Total cost to attend                   5%
 Friendly, welcoming people                     5%
           Campus amenities                3%
        On-campus activities               3%
    City, community location              2%
         Distance from home             2%
          Religious affiliation        1%
        Campus appearance              1%
        Off-campus activities          1%
   Family, friend connection           1%

                                  0%                      10%                   20%                  30%
• Final decision process is different and separate from the process for identifying what colleges to
  consider in the selection set (less important factors likely had more sizable impact earlier in the
  process)
• Job opportunities and net cost are the most important final selection criteria across all respondents
  Base: All 2009 Summer TeensTALK® respondents
Involvement of Others When Narrowing College Options

                                    Others are
  Others are                                                  Others are
involved, 57%
                                  involved, 53%             involved, 48%



        When narrowing                     When making             When making
         options - Fall                    final choice -          final choice -
                                               Spring                 Summer



 Entirely own                   Entirely own
decision, 43%                   decision, 47%                                Entirely own
                                                                             decision, 52%


   • Majority of prospective students sorting through college options with help
     from others
   • Percentages reverse when making final choice, somewhat less likely to
     rely on outside help
     Base: All 2010 Spring TeensTALK® respondents (n=500)
Others Involved In Narrowing College Options
                                   Extent of involvement at this stage by:
                 Parents                39%              15%
  High school counselor          9%   16%
                  Sibling        9%   15%
                 Friends        6%    20%
           Other relative       6% 12%
 Current college student        5% 12%
    High school teacher         4% 15%
   Admission counselor          4% 9%                        Very Involved

          College coach        3%4%                          Somewhat Involved
      High school coach        2%4%
      College prof essor        2%4%

                              0%          20%          40%        60%            80%   100%
• Parents the only widespread mention in terms of helping thin out options
• Six or seven others mentioned by fairly sizable group of prospective students—few
  students lean heavily on multiple sources
  Base: All 2009 Fall TeensTALK® respondents (n=500)
Others Involved In Final College Selection Decision
                      Extent of involvement in decision by:
                  Parents                  66%                         26%
        High school f riend  16%             43%
      High school teacher   12%           39%
   High school counselor       23%           29%
College admissions coun.    13%          35%
  Current college student 9%          32%
        College prof essor 6%      26%
                   Sibling 10%      24%
            Other relative 9%       24%
                                                            Very Involved
       High school coach 4% 14%                             Somewhat Involved
           College coach 5% 12%

                             0%          20%         40%   60%         80%      100%



   Base: All 2010 Spring TeensTALK® respondents (n=500)
Others Involved In Final College Selection Decision

                   Extent of involvement in final decision by:
                  Parents                 70%                            25%
        High school f riend  15%         38%
      High school teacher    14%         39%
   High school counselor       20%        31%
College admissions coun.    13%         38%
  Current college student   12%        34%
        College prof essor 9%      25%
                   Sibling 9%       31%
            Other relative 9%       30%
                                                         Very Involved
       High school coach 5% 12%                          Somewhat Involved
           College coach    7% 10%

                             0%         20%     40%    60%          80%        100%

 Base: All 2009 Summer TeensTALK® respondents
Acceptable Communication Methods Before Applying
                                      Percent citing method as acceptable:

  Personal letter: postal mail                                                                     94%
          Personalized e-mail                                                                     93%
     Publications: postal mail                                                              86%
 Personal visit to high school                                                        76%
           Phone calls to you                                                   69%
         Mass electronic mail                                          54%
       Phone calls to parents                                   44%
Facebook, MySpace message                              30%
    Text message: cell phone                     24%
      Personal visits to home                    23%
            Instant messages                   20%

                                 0%   10%   20%   30%     40%    50%    60%   70%     80%   90% 100%

  • Text, instant messaging, and social media still not widely accepted as means of communicating
  • Nearly all forms of communication moving from college to students less acceptable at this
    stage compared to post-application stage (late spring, summer)
     Base: All 2009 Fall TeensTALK® respondents (n=500)
Acceptable Communication Methods After Applying
                                      Percent citing method as acceptable:

  Personal letter: postal mail                                                                     96%
          Personalized e-mail                                                                     95%
     Publications: postal mail                                                              88%
 Personal visit to high school                                                       77%
           Phone calls to you                                                      73%
         Mass electronic mail                                    50%
       Phone calls to parents                             36%
Facebook, MySpace message                               32%
    Text message: cell phone                   22%
      Personal visits to home                 19%
            Instant messages                 18%

                                 0%   10%   20%   30%    40%    50%    60%   70%    80%    90% 100%

  • Text, instant messaging, and social media still not widely accepted as means of communicating
  • Nearly all forms of communication directly with parents show limited acceptance (who is
    perhaps more important than how)
     Base: All 2010 Spring TeensTALK® respondents (n=500)
Acceptable Communication Methods After Applying
                                        Percent citing method as acceptable:
  Personal letter: postal mail                                                                      99%
          Personalized e-mail                                                                    95%
     Publications: postal mail                                                                   94%
             Phone call to you                                                                   94%
 Personal visit to high school                                                       78%
        Phone call to parents                                                      75%
         Mass electronic mail                                          60%
Facebook, MySpace message                             31%
       Personal visit to home                        30%
           Instant messaging                       25%
    Text message: cell phone                      24%

                                 0%   10%   20%   30%   40%   50%   60%      70%   80%     90%   100%

    • Text, instant messaging, and social media still not widely accepted as means of
      communicating, even among applicants to the school

       Base: All 2009 Summer TeensTALK® respondents
Preferred Method of Communication Before Applying
                             Percent citing indicated method as preferred:

           Personalized e-mail                                                 40%
   Personal letter: postal mail                                      32%
            Phone calls to you                   10%
  Personal visit to high school             7%
     Publications: postal mail         4%
        Personal visit to home       2%
          Mass electronic mail       2%
      Text messages to phone         2%
         Phone call to parents      1%
 Facebook, MySpace message         0%
            Instant messaging      0%

                                  0%        10%        20%     30%           40%     50%
• Personalized letters or e-mails most widely preferred communication before application is
  submitted—similar to preference after application

  Base: All 2009 Fall TeensTALK® respondents (n=500)
Preferred Method of Communication After Applying
                             Percent citing indicated method as preferred:

           Personalized e-mail                                             38%
   Personal letter: postal mail                                         36%
            Phone calls to you                 12%
  Personal visit to high school         5%
     Publications: postal mail        3%
        Personal visit to home       2%
          Mass electronic mail       2%
      Text messages to phone        1%
         Phone call to parents      1%
 Facebook, MySpace message         0%
            Instant messaging      0%

                                  0%     10%         20%       30%           40%   50%
• Personalized letters or e-mails most widely preferred communication after application is
  submitted—similar to preference after application as suggested among respondents from
  summer execution
  Base: All 2010 Spring TeensTALK® respondents (n=500)
Preferred Method of Communication After Applying
                             Percent citing indicated method as preferred:


    Personal letter: postal mail                                             40%
            Personalized e-mail                                      32%
              Phone call to you                        15%
   Personal visit to high school            4%
      Text message: cell phone            3%
         Personal visit to home          2%
           Mass electronic mail          2%
       Publications: postal mail        1%
  Facebook, MySpace message             1%
          Phone call to parents         1%

                                   0%            10%     20%   30%         40%      50%
• Personalized letters or e-mails most widely preferred communication after application is
  submitted


   Base: All 2009 Summer TeensTALK® respondents
Major Takeaways?
www.stamats.com/knowledge
Thank you

            Presented by
           Eric Sickler
       Principal Consultant




             (800) 553-8878
 eric.sickler@stamats.com

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2010 TeensTALK Research Findings

  • 1. TeensTALK® A Review of College-Bound Teen Trends, Attitudes, Lifestyles and Knowledge Eric Sickler Principal Consultant eric.sickler@stamats.com 319.431.5043 Twitter: ericsickler
  • 2. About Stamats Stamats is a higher education marketing thought leader with a distinct, customized-solutions approach to the marketplace. Our array of time- tested services has set the standard for a marketing partner: actionable, research-based counsel that can inform effective, multiple-media creative solutions and strategic thinking. We promise our clients the highest level of professional service and attention to detail because we know our success is measured by theirs. Research Creative Services • Image, perception, and brand studies • Creative concepting • Recruiting, marketing, brand, and • Web strategies academic program marketability audits • Recruiting and advancement • Tuition Pricing ElasticityTM studies publications • Communication process mapping
  • 3. Methodology • Nationwide survey of 500 high school students who will attend college as first-year freshman in fall 2010 • 2009 summer interviews conducted in June • 2009 fall interviews conducted in November • 2010 spring interviews conducted in February–March • Sampling at random (probability sample) to provide rigorous data set for accurate assessment of college-selection decision process
  • 4. Methodology • Format provides a means to compare and contrast national figures with results among individual institution prospective students. Key issues include: – Timing of selection (Is the national audience ahead of, equal to, or behind the population of prospective students for individual institutions in terms of making final selection decisions?) – Number of visits, applications submitted, and deposits paid (currently and in the future) – Absolute and relative importance of specific factors in decision about which colleges to consider – Details of top choice college currently and incidence of having made final decision – Acceptable and preferred communication methods – Involvement of others in college selection process
  • 5. Geographic Dispersion of Spring Respondents Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 6. Spring Respondent Demographics: Gender, Ethnicity Respondent Gender Respondent Ethnicity Hispanic 10% Mixed, other 2% Asian 8% Male, 47% Black, Afr. Am. 12% Female, 53% White, Caucasion 68% Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 7. Spring Respondent Demographics: Parent Education, Respondent High School Rank Parent Educational Attainment Respondent High School Rank 4-yr. Top 50% Bottom 10% 50% degree Top 25% 33% 3% Graduate 16% work Don't 24% know Top15% 21% 2-yr. 12% degree 8% High College, school or no degree less Top 10% Top 5% 13% 22% 16% 22% Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 8. Spring Respondent Demographics: Taken ACT Exam? Took ACT, Percent with ACT score of: 55% 50% 40% 31% 28% 30% 21% 20% 13% 7% 10% 0% Not taken <19 19 to 22 23 to 26 27 to 30 31+ • Mean score: 25.6; Median score: 27.0 ACT, 45% Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 9. Spring Respondent Demographics: Taken SAT Exam? Percent with SAT score of: Have not taken SAT, 60% 40% 40% 26% 24% 23% 20% 13% 14% Took SAT, 0% 60% 1000 or 1001 to 1151 to 1301 to 1451+ less 1150 1300 1450 • Mean score:1196; Median score:1255 Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 11. Fall 2009: Number of Applications Submitted Percent submitting applications to: 1 school 16% 0 schools • Mean number of 17% applications: 2.9 • Median number of applications: 2.0 10+ schools 5% • Strong majority of 2 to 4 schools prospective students 40% have applied to one or 5 to 9 schools more schools 22% Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 12. Spring 2010: Number of Applications Submitted Percent submitted applications to: 1 school 25% • Mean number of applications: 3.8 0 schools • Median number of 5% applications: 3.0 10+ schools • Strong majority of 6% prospective students 2 to 4 schools 42% have applied to one or more schools 5 to 9 schools 22% Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 13. Number of School Acceptances • Mean number accepted: 2.7 Percent accepted at: • Median number accepted: 1 school 1.0 38% 0 schools 14% • Strong majority of prospective students have 10+ schools been accepted to at least 1% one school, though typical 5 to 9 schools number just slightly higher 9% when compared to fall 2009 respondents who had 2 to 4 schools applied to one or more 38% schools (mean: 2.0, median: 1.0) Base: All 2010 Spring TeensTALK® respondents applying to one or more schools (n=474)
  • 14. Fall 2009: Planned Total Number of Schools To Visit Percent reporting total visits to: 2 to 4 schools • Mean number of total 1 school 45% visits: 4.8 10% • Median number of total 0 schools visits: 4.0 4% • Total visits to colleges and 10+ schools 9% universities typically around five, and nearly two-thirds of those visits reported to take place 5 to 9 schools 32% before late November of the senior year Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 15. Fall 2009: Number of Schools Visited To Date Percent who have visited: 1 school 18% 0 schools 15% • Mean number of visits: 2.9 • Median number of visits: 10+ schools 3% 2.0 • Majority of prospective students have made one 5 to 9 schools 2 to 4 schools 16% or more visits, one-fifth 48% have visited five or more Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 16. Spring 2010: Number of Schools Visited Percent who have visited: 1 school 24% • Mean number of visits: 3.3 0 schools 10% • Median number of visits: 2.0 10+ schools 1% • Majority of prospective students have made one 5 to 9 schools or more visits, and typical 12% number of visits appears 2 to 4 schools slightly higher compared 53% to fall 2009 figure (mean: 2.9, median: 2.0) Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 17. Fall 2009: Number of Deposits Paid Percent paying deposit at: 2 to 4 schools 0 schools • Mean number of deposits: 5% 50% 0.6 • Median number of deposits: 1.0 • Only half of students accepted to one or more 1 school schools have submitted 45% deposit Base: All 2009 Fall TeensTALK® respondents accepted to one or more schools (n=308)
  • 18. Spring 2010: Number of Deposits Paid Percent paying deposit at: 0 schools 35% • Mean number of deposits: 0.9 2 to 4 schools • Median number of deposits: 16% 1.0 • About two-thirds of students accepted to one or more schools have submitted deposit—as expected, deposit activity slightly higher than 1 school seen in fall 2009 (mean: 0.6, 49% median: 1.0) Base: All 2010 Spring TeensTALK® respondents accepted to one or more schools (n=408)
  • 19. Summary of Recruitment Activity To Date Percent of prospective students who have: 90% 95% 100% 81% 80% 53% 60% 40% 20% 0% Made Applied Been Paid visit(s) accepted deposit • Majority of prospective students have made visits, applied, and have been accepted to at least one school • Two-thirds of those accepted to at least one school have submitted a deposit, though represents a minority of all prospective students Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 20. Number of Applications To Submit In Future Percent submitting application(s) to: 0 schools • Mean number of future 53% applications: 1.0 • Median number, future applications: 0.0 5 to 9 schools • Very slim majority of 2% prospective students suggest they are unlikely to submit applications to additional 2 to 4 schools schools (essentially half have 16% 1 school wrapped up application 29% activities) Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 21. Number of Deposits In Future Percent likely to submit deposit(s) in future at: 0 schools • Mean number of future 47% deposits: 1.1 • Median number of future deposits: 1.0 5 to 9 schools • A very slim majority of 5% all prospective students suggest they will submit 2 to 4 schools 10% a deposit to one or more 1 school schools in future— 38% suggests about one-half of deposit activity has been completed Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 22. 2009 Fall: Incidence of Having Made Final College Selection No final decision, 52% Yes, made final decision, 48% • Nearly one-half have made final selection by late fall (November) • Characteristics of those more likely to have reached final decision: attending 2- year school, attending public/in-state, attending professional rather than liberal arts program, have received financial aid offer, female rather than male • Factors not correlated with having made final decision: high school rank, ACT/SAT score Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 23. Spring 2010: Incidence of Having Made Final College Selection No final decision, 37% Yes, made final decision, 63% • Nearly two-thirds have made final selection by late winter/early spring (up from just over one-half who had completed final selection in fall execution) • Characteristics of those more likely to have reached final decision: attending two-year school, attending public/in-state, attending professional rather than liberal arts program, have received financial aid offer, female rather than male • Factors not correlated with having made final decision: high school rank, ACT/SAT score Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 24. Summer 2009: Incidence of Having Made Final College Selection Yes, made final decision, 96% No final decision, 4% • Essentially all have made final selection as of the middle of June – well-equipped to respond to questions regarding how final decision was made and who was involved Base: All 2009 Summer TeensTALK® respondents
  • 25. Length of Time Top School Has Been Preferred Option Percent who say: Known for years, others not considered • About one-third of 31% students really had mind No preferred option in past set on one institution 20% long ago, not really actively ―in play‖ • One-half say they had a Had preferred, preferred option, though considered were actively considering others other schools 49% Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 26. Fall 2009: Timing of Final Selection Decision Percent of students making final selection decision in: October 53% November 53% December 55% January 61% February 68% March 77% April 88% May 95% June 96% July 98% August 100% September 100% 40% 60% 80% 100% • Over half suggest final decision made before January of senior year, three in four will have decided by March • Notable proportion had mind made up about desired school long ago (a foregone conclusion rather than proactive decision) Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 27. Spring 2010: Timing of Final Selection Decision Percent of students making final selection decision in: February 66% March 74% April 84% May 96% June 98% July 98% August 100% September 100% 40% 60% 80% 100% • About two-thirds suggest final decision made by March of senior year, three-fourths likely to decide by end of March (matches figures suggested by fall 2009 respondents) • Notable proportion had mind made up about desired school long ago (a foregone conclusion rather than proactive decision) Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 28. Fall 2009: Current Top Choice: 2-Year vs 4-Year Institution Top choice a 2-year, 14% • Respondents citing two- year school as current top choice are more likely to indicate decision is firm (despite the fact they’re behind others in terms of submitting application, deposit) Top choice a 4-year, 86% Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 29. Spring 2010: Current Top Choice: 2-Year vs 4-Year Institution Top choice a 2-yr, 15% • Respondents citing two-year school as current top choice are more likely to indicate decision is firm (despite the fact they’re behind others in terms of submitting application, deposit) • Choice of two-year school as top choice nearly identical Top choice a between spring and previous 4-yr, 85% fall executions Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 30. Fall 2009: Current Top Choice: Public vs Private Institution Top choice private, 33% • Respondents citing public school as current top choice more likely to indicate their decision is firm Top choice public, 67% Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 31. Spring 2010: Current Top Choice: Public vs Private Institution Top choice private, 31% • Respondents citing public school as current top choice more likely to indicate their decision is firm • Private school selection just two percentage points lower than suggested in previous fall—well within study Top choice public, 69% margin of error Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 32. Summer 2009: Applied to Public vs. Private Institutions (Top-3 Options) Percent applying at: Public and private 30% Private only 14% Public only 56% Base: All 2009 Summer TeensTALK® respondents
  • 33. Fall 2009: Current Top Choice: Liberal Arts vs General/Professional Top choice liberal arts, 33% • Respondents citing general/professional school as current top choice more likely to indicate decision is firm Top choice general, 67% Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 34. Spring 2010: Current Top Choice: Liberal Arts vs. General/Professional Top choice liberal arts, • Respondents citing 31% general/professional school as current top choice more likely to indicate decision is firm • Percentage of spring respondents suggesting a liberal arts school is current top choice is just two points lower than indicated in fall— Top choice again within study margin of general, 69% error Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 35. Summer 2009: Applied to Liberal Arts vs. General Professional (Top 3 Options) Percent applying at: Liberal arts only 35% • Nearly one in five respondents were unable to identify the programmatic orientations of the institutions to which Both Professional they applied only 39% 23% Base: All 2009 Summer TeensTALK® respondents who answered this question
  • 36. Current Top Choice: Size of Institution Student enrollment at top choice school Under 5K students 21% • Respondents citing smaller schools slightly more likely to indicate they’ve made final decision—likely 5 to 15K corresponds to scale of students 44% many two-year schools 15K+ • Size of current top choice students institution similar to that 35% identified in fall 2009 study Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 37. Fall 2009: Current Top Choice: In-State vs. Out of State Out of state, 29% • Between one-quarter and one-third of prospective students currently favor school outside their home state • Mixed bag of interests among those looking out of state (no single In home state, demographic 71% characteristic correlated with focus across state lines) Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 38. Spring 2010: Current Top Choice: In-State vs Out of State • Between one-quarter and Out of state, one-third of prospective 29% students currently favor school outside their home state • Incidence of in-state preference exactly the same as indicated in fall execution • Mixed bag of interests among those looking out In home state, of state (no single 71% demographic characteristic correlated with focus across state Base: All 2010 Spring TeensTALK® respondents (n=500) lines)
  • 39. Distance To Current Top Choice Campus Percent with distance between home and campus of: 100% 80% 60% 36% 40% 28% 20% 13% 11% 12% 0% 30 miles 31 to 60 61 to 120 121 to over 500 or less miles miles 500 miles miles • Those with top schools close to home more likely to select public, general/professional school • Longest distances to top school found among those favoring private, liberal arts institution (though also less likely to have made final decision) • Distances similar to those suggested by fall 2009 respondents Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 40. Recruitment Activity With Current Top Choice School Percent of prospective students citing: 88% 100% 73% 80% 56% 54% 60% 40% 20% 0% In-person visit Applied Been Offered accepted financial aid • Among those who have made final decision, vast majority have submitted formal application (less likely to have done so if selected school is two-year or smaller) • Modest increase in each recruitment activity for current top choice schools Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 41. Factor Importance When Selecting Colleges To Consider Share of importance when identifying colleges to consider: Quality of preferred major 20% Graduates get good jobs 17% Feels like a good fit for you 13% Net cost after financial aid 11% Total cost of attending 8% Overall academic reputation 5% Quality faculty-teach, mentor 5% Quality of academic facilities 3% Quality of campus amenities 3% People welcoming, friendly 3% Safety of the campus 2% Variety of campus activities 2% Study abroad opportunities 2% Community where located 2% Distance: campus to home 1% Off-campus activities 1% Religious/denominational affil. 1% Appearance of the campus 1% Family, friends connected 1% 0% 10% 20% • Final decision process is somewhat different and separate from the process for identifying what colleges to consider—faculty quality, for example, is twice as important in final decision • Quality of outcomes, fit, and economics key selection criteria when trying to determine which to consider Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 42. Factor Importance When Selecting Colleges To Consider Share of importance when identifying colleges to consider: Graduates get good jobs 17% Quality of preferred major 15% Net cost after financial aid 13% Feels like a good fit for you 10% Total cost of attending 8% Quality faculty-teach, mentor 7% Overall academic reputation 6% Quality of academic facilities 4% Quality of campus amenities 3% People welcoming, friendly 3% Safety of the campus 3% Study abroad opportunities 3% Variety of campus activities 2% Community where located 2% Distance: campus to home 2% Off-campus activities 1% Religious/denominational affil. 1% Appearance of the campus 1% Family, friends connected 1% 0% 10% 20% • Factor importance among spring respondents fairly similar to that indicated by respondents in previous fall, though slightly greater emphasis on cost and outcomes suggests value is more carefully considered later in the decision process Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 43. Factor Importance In Final Selection Grads get good jobs 18% Net cost after aid 15% Quality faculty, teach/mentor 12% Academic reputation 9% Feels like good fit 7% Safety of the campus 6% Quality academic facilities 6% Study abroad opportunities 5% Total cost to attend 5% Friendly, welcoming people 5% Campus amenities 3% On-campus activities 3% City, community location 2% Distance from home 2% Religious affiliation 1% Campus appearance 1% Off-campus activities 1% Family, friend connection 1% 0% 10% 20% 30% • Final decision process is different and separate from the process for identifying what colleges to consider in the selection set (less important factors likely had more sizable impact earlier in the process) • Job opportunities and net cost are the most important final selection criteria across all respondents Base: All 2009 Summer TeensTALK® respondents
  • 44. Involvement of Others When Narrowing College Options Others are Others are Others are involved, 57% involved, 53% involved, 48% When narrowing When making When making options - Fall final choice - final choice - Spring Summer Entirely own Entirely own decision, 43% decision, 47% Entirely own decision, 52% • Majority of prospective students sorting through college options with help from others • Percentages reverse when making final choice, somewhat less likely to rely on outside help Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 45. Others Involved In Narrowing College Options Extent of involvement at this stage by: Parents 39% 15% High school counselor 9% 16% Sibling 9% 15% Friends 6% 20% Other relative 6% 12% Current college student 5% 12% High school teacher 4% 15% Admission counselor 4% 9% Very Involved College coach 3%4% Somewhat Involved High school coach 2%4% College prof essor 2%4% 0% 20% 40% 60% 80% 100% • Parents the only widespread mention in terms of helping thin out options • Six or seven others mentioned by fairly sizable group of prospective students—few students lean heavily on multiple sources Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 46. Others Involved In Final College Selection Decision Extent of involvement in decision by: Parents 66% 26% High school f riend 16% 43% High school teacher 12% 39% High school counselor 23% 29% College admissions coun. 13% 35% Current college student 9% 32% College prof essor 6% 26% Sibling 10% 24% Other relative 9% 24% Very Involved High school coach 4% 14% Somewhat Involved College coach 5% 12% 0% 20% 40% 60% 80% 100% Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 47. Others Involved In Final College Selection Decision Extent of involvement in final decision by: Parents 70% 25% High school f riend 15% 38% High school teacher 14% 39% High school counselor 20% 31% College admissions coun. 13% 38% Current college student 12% 34% College prof essor 9% 25% Sibling 9% 31% Other relative 9% 30% Very Involved High school coach 5% 12% Somewhat Involved College coach 7% 10% 0% 20% 40% 60% 80% 100% Base: All 2009 Summer TeensTALK® respondents
  • 48. Acceptable Communication Methods Before Applying Percent citing method as acceptable: Personal letter: postal mail 94% Personalized e-mail 93% Publications: postal mail 86% Personal visit to high school 76% Phone calls to you 69% Mass electronic mail 54% Phone calls to parents 44% Facebook, MySpace message 30% Text message: cell phone 24% Personal visits to home 23% Instant messages 20% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% • Text, instant messaging, and social media still not widely accepted as means of communicating • Nearly all forms of communication moving from college to students less acceptable at this stage compared to post-application stage (late spring, summer) Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 49. Acceptable Communication Methods After Applying Percent citing method as acceptable: Personal letter: postal mail 96% Personalized e-mail 95% Publications: postal mail 88% Personal visit to high school 77% Phone calls to you 73% Mass electronic mail 50% Phone calls to parents 36% Facebook, MySpace message 32% Text message: cell phone 22% Personal visits to home 19% Instant messages 18% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% • Text, instant messaging, and social media still not widely accepted as means of communicating • Nearly all forms of communication directly with parents show limited acceptance (who is perhaps more important than how) Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 50. Acceptable Communication Methods After Applying Percent citing method as acceptable: Personal letter: postal mail 99% Personalized e-mail 95% Publications: postal mail 94% Phone call to you 94% Personal visit to high school 78% Phone call to parents 75% Mass electronic mail 60% Facebook, MySpace message 31% Personal visit to home 30% Instant messaging 25% Text message: cell phone 24% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% • Text, instant messaging, and social media still not widely accepted as means of communicating, even among applicants to the school Base: All 2009 Summer TeensTALK® respondents
  • 51. Preferred Method of Communication Before Applying Percent citing indicated method as preferred: Personalized e-mail 40% Personal letter: postal mail 32% Phone calls to you 10% Personal visit to high school 7% Publications: postal mail 4% Personal visit to home 2% Mass electronic mail 2% Text messages to phone 2% Phone call to parents 1% Facebook, MySpace message 0% Instant messaging 0% 0% 10% 20% 30% 40% 50% • Personalized letters or e-mails most widely preferred communication before application is submitted—similar to preference after application Base: All 2009 Fall TeensTALK® respondents (n=500)
  • 52. Preferred Method of Communication After Applying Percent citing indicated method as preferred: Personalized e-mail 38% Personal letter: postal mail 36% Phone calls to you 12% Personal visit to high school 5% Publications: postal mail 3% Personal visit to home 2% Mass electronic mail 2% Text messages to phone 1% Phone call to parents 1% Facebook, MySpace message 0% Instant messaging 0% 0% 10% 20% 30% 40% 50% • Personalized letters or e-mails most widely preferred communication after application is submitted—similar to preference after application as suggested among respondents from summer execution Base: All 2010 Spring TeensTALK® respondents (n=500)
  • 53. Preferred Method of Communication After Applying Percent citing indicated method as preferred: Personal letter: postal mail 40% Personalized e-mail 32% Phone call to you 15% Personal visit to high school 4% Text message: cell phone 3% Personal visit to home 2% Mass electronic mail 2% Publications: postal mail 1% Facebook, MySpace message 1% Phone call to parents 1% 0% 10% 20% 30% 40% 50% • Personalized letters or e-mails most widely preferred communication after application is submitted Base: All 2009 Summer TeensTALK® respondents
  • 56. Thank you Presented by Eric Sickler Principal Consultant (800) 553-8878 eric.sickler@stamats.com