Everyone has seen the movie Field of Dream where a farmer sacrifices part of his cash crops to builds baseball field. It just so happens after he built it numerous famous baseball players come back from the beyond to play baseball and people come from all around the world to watch and in turn the farmer became rich for charging admission, food, beverages, etc. SharePoint 2013 and building user adoption share a lot of the same concepts and overall goals to ultimately come out with the same end result. Lots and lots of people from all around the company start utilizing SharePoint and all its features and functionality. In this session you will see first-hand information from a company that I have been working with since they had 2007, 2010 and now 2013. I will review the project and all the steps taken to increase user adoption. • Discovery Sessions • Governance • Build & Implementation • Migration • Next Steps To prove the success of the overall project I will show various statistics from the previous versions and SharePoint 2013. We will also take a look at some additional successes that have come from this upgrade and increase in user adoption.

1. Build It and They Will Come:
SharePoint 2013 User Adoption
Stacy L. Deere-Strole

2. GOLD
Thank You Sponsors!
RAFFLESILVER
PLATINUM

3. Survey’s & Social
Best
@SPSTORONTO
EVER!!
@SLDEERE and User
Adoption Rocks
@spstoronto
http://spbuzz.it/spsto2015-evals

5. Fun Facts
Yankee Stadium – 1.5B
Great American Ballpark – 290M
Citi Field – 900M
Nationals Park – 611M
Chase Field – 354M
Marlins Park – 550M
Safeco Field – 518M
PNC Park – 216M
Turner Field – 209M
Oakland Coliseum – 25.5M
Angel Stadium – 24M
Dodger Stadium – 23M
Fenway Park – 650K
Wrigley Field – 250K
SharePoint Environment Build Ranges:
12,000 – 150,000

6. Agenda
• The History
• Where Did We Start?
• Project Kick-off?
• Discovery
• Recommend & Build
• More Statistics
• Following Up
• Initiatives

7. Where Did We Start?
• Initial Meeting
– Introductions
– Review Scope of Project
– Learn Company Culture
– Learn How They Communicate
– Provide Governance Template
– Agreement to “Step out of your comfort zone”!

8. Where Did We Start?
Central
Admin,
App &
WFE
SQL
Very lower user
adoption &
understanding
of SharePoint

9. Where Did We Start?

10. Project Kick-Off
• Identify & Approve Timelines
• Review Process for Discovery Sessions
– Who to Invite
– Types of Questions
– Ensuring Interaction
– The Promises!!
– Follow-Ups
• Tour the Company
• Formal Communication Plan
• Executive Sponsor MeetingInvolvement
• Getting to know the company & business

11. Project Team
• Identify Team & Roles
– Executive Sponsor
– Project Manager
– IT Support
– Site Owners
– Consulting Team
Get to know and bond
with team members.
Learn their strengths &
weaknesses…

12. Discovery
• Getting Honest Responses
• Provide leading questions…
• When they state “I wish it could do x” let them
know it can. If time at end of day I’ll show you.
• Discuss Full Project Involvement
• Executive Sponsor – Step In show support
• Communication
• SDPS Assessment

13. What Did We Discover

14. Discoveries
Nobody Trusts The Data Duplication of All Major Processes
Duplication of Data
No Standardizations (Browsers, etc.)
No SLA’s of any kind
Really only use the site for forms…
Graphic Request – Not a true request
No Formal Training
No Governance
No Understanding of AutomationForms
Don’t Trust Reporting
Location inability to utilize tools
Aware there are better ways…
Communication seemed to be a bad word
Contributor Permissions to All Sites
Nobody Aware of Permission Issues

15. 2010 Statistics
78%
38,301
Page Views

16. SharePoint 2010 Portal

17. Site Architecture

18. Site Architecture
http://portal.domain.com/sites/budgets
973a1a1b-7721-4ad3-83a0-1a36a191359f
http://portal.g-a-
c.com/sites/
budget
2010 Budget Notes 5e5068f4-f632-4773-b46d-
5afe6e2135aa
2010 Budget Notes
http://portal.g-a-c.com/
sites/budget/2010 Notes
Accounting 1af8a936-550b-4ad5-b78f-
6eec29e80acf
Accounting
http://portal.g-a-
c.com/sites/
budget/ACCTG
Creative 6b2752dd-8df8-45ec-b685-
52d286466864
Creative
http://portal.g-a-
c.com/sites/
budget/Creative
Design 8594a909-db46-46df-8789-
bbfaab8bf00d
Design
http://portal.g-a-
c.com/sites/
budget/Design
Executive e88cded3-edf8-416b-b862-
8efb216d7517
Executive
http://portal.g-a-
c.com/sites/
budget/Executive
HR 5b823e2c-38b5-427e-83f3-037261821774
HR
http://portal.g-a-
c.com/sites/
budget/HR
International OPS 0628a2d3-2c08-4315-80d6-
7e480da066fc
International OPS
http://portal.g-a-
c.com/sites/
budget/IntlOPS
IT 29352108-c8cd-4dbd-befd-db6912e86590
IT
http://portal.g-a-
c.com/sites/
budget/IT
Licensing 5d1dfbcb-312d-40a6-bf19-
d248da0dede7
Licensing
http://portal.g-a-
c.com/sites/
budget/licensing
Marketing a4a5692b-f9dd-414d-97ce-
b147a5095aa2
Marketing
http://portal.g-a-
c.com/sites/
budget/marketing
Marketing2 204cd067-181f-4fe7-ab92-
db1239be604c
Marketing2
http://portal.g-a-c.com/
sites/budget/Marketing2
MEXICO 51130554-b6c5-46d7-b2ff-
01c513ccada2
MEXICO
http://portal.g-a-
c.com/sites/
budget/MEXICO
Outlet Store c653b893-673f-4434-995a-
c2550d81eae5
Outlet Store
http://portal.g-a-c.com/
sites/budget/
OutletStore
PD 01cdf263-d893-4f84-96e4-1686860fa575
PD
http://portal.g-a-
c.com/sites/
budget/PD
PD Exec 57d12236-7a9d-419f-bf91-
87093eb7a27b
PD Exec
http://portal.g-a-
c.com/sites/
budget/PDExec
Sales ec1e6feb-fc23-4abc-af24-576d023ebae7
Sales
http://portal.g-a-
c.com/sites/
budget/Sales
Executive 191612fa-b2dc-4cbc-85e1-
e566b39bd061
Executive
http://portal.g-a-c.com/
sites/budget/Sales/
Executive
Mass df28d52b-99a9-4953-afd6-46496d525af1
Mass
http://portal.g-a-c.com/
sites/budget/Sales/Mass
Specialty 46550f71-db79-43ae-bc7a-
112df00082bb
Specialty
http://portal.g-a-c.com/
sites/budget/Sales/
Specialty
Target 11bb8547-663b-4ca9-bdca-
509c00ac910f
Target
http://portal.g-a-c.com/
sites/budget/Sales/
Target
Wal-Mart 8fcb6e8f-aa41-48ce-b1dc-
52de7f8c8c49
Wal-Mart
http://portal.g-a-c.com/
sites/budget/Sales/
walmart
Sample Room f8325088-f8ca-409f-8d83-
2b9a9d2cbbf8
Sample Room
http://portal.g-a-
c.com/sites/
budget/Sample
WHSE / Production c4da495a-f3a9-449a-a0a2-
425bb44512e8
WHSE / Production
http://portal.g-a-c.com/
sites/budget/WHSE

19. Site Architecture
http://portal.domain.com

20. 147

21. Search Statistics
All Sources Local People Local Sites
Still missing
full AD
Integration

22. “The historical sense involves a perception, not
only of the pastness of the past, but of its
presence”
― T.S. Eliot, Four Quartets
“Disregard for the past will never do us any
good. Without it we cannot know truly who we
are.”
― Syd Moore
Quotes
Keeping Us Moving Forward

23. I HAVE ALL THIS INFORMATION…
NOW WHAT???

24. Here’s where the fun and the
hard work pays off.

25. New Architecture
Role Descriptions
Web Front End Servers
Hosts web pages, web services and web parts
necessary to process requests served by the farm
Office Web Apps Server
A separate server product that can serve
SharePoint farms for viewing and editing, and can
provide preview functionality in search results
Service Application Server
Provides the service features of SharePoint such
as Central Administration, Search, User Profiles &
Managed Metadata
SQL 2012 Database Servers
Stores content and service data. Databases can be
clustered or mirrored for failover protection
Service
Application
Server,
Central Admin
SQL 2012 Database Server
Web Front End Server
Office
Web Apps
Workflow Server

26. DesignDecisions

27. DesignDecisions

28. In-Line with Building
a Baseball Stadium

29. Sites, Navigation, Databases
Oh My!
• Web Applications
• Site Collections
• Navigation
• Content Databases
• Managed Metadata
• Quotas

30. The Source
Home 06b75501-bdbc-4afd-b11d-
5b7c88714b75
Home
http://thesource.g-a-
c.com
Business Intelligence Cetner
f2e53537-e847-499b-8cea-
6132cc06de1f
Business
Intelligence Cetner
http://thesource.g-
a-c.com/reports/BI
Center
Document Centerb6d971fd-
0d82-47c4-aa3f-995011e8e160
Document Center
http://thesource.g-
a-c.com/docs/
DocCenter
IT Knowledge Base 39167935-
e8d6-4908-8ffe-889c413c20ae
IT Knowledge Base
http://thesource.g-
a-c.com/support/
itkb
Report Center b55d5a26-6fcf-
4ff4-8638-ad4ea229e9bf
Report Center
http://thesource.g-
a-c.com/reports/
reportctr
Resource Centerfdaa6b74-
f937-4dad-95e4-b62ce5dc6346
Resource Center
http://thesource.g-
a-c.com/resources/
ResourceCtr
Search Center 5bdae6ee-2744-
4e7b-a81c-f5804a92f4a4
Search Center
http://thesource.g-
a-c.com/sites/
searchcenter

31. Team Sites
Team 82e0be0d-de19-44b6-89a6-
610af309062e
Team
http://team.g-a-c.com
Accounting f5917c3b-5b66-
46e1-b6a2-b189282f0fc3
Accounting
http://team.g-a-
c.com/dept/
Accounting
Budgets 4de8c4ce-9ad4-4116-
b462-ec40bf518392
Budgets
http://team.g-a-
c.com/exec/
Budgets
Design a6636a0e-24ae-4933-
9abd-322075e6f920
Design
http://team.g-a-
c.com/dept/Design
Director Information 671eceeb-
2ae1-4440-948a-45f24648e37f
Director
Information
http://team.g-a-
c.com/exec/
DirectorInfo
Executive Dashboards
5c50aa8a-6058-4e40-bcfe-
a003d8ce0ee1
Executive
Dashboards
http://team.g-a-
c.com/exec/
dashboards
Human Resources 5c7d819e-
3b57-4b29-914b-
e6b5729a9e56
Human Resources
http://team.g-a-
c.com/dept/HR
IT 5a94e22b-2766-4831-9137-
508fe4afe1fa
IT
http://team.g-a-
c.com/dept/IT
Licensing a3536825-5bf4-48a0-
a4f2-ef823ea7cae5
Licensing
http://team.g-a-
c.com/dept/
licensing
Marketing 9e9ee1be-f36d-
41f6-a03d-c38ca9a58519
Marketing
http://team.g-a-
c.com/dept/
Marketing
Operations 8f07a421-1d2e-4d77-
8b70-cfef65d472d5
Operations
http://team.g-a-
c.com/dept/
operations
OPS Information 56d62519-
ed81-40eb-8aed-d17f405147c8
OPS Information
http://team.g-a-
c.com/dept/
operations/Ops
Product Development
cf7b8752-a681-4f3d-8cea-
f0a97936e412
Product
Development
http://team.g-a-
c.com/dept/
ProductDev
QualityAssurance e0f1d5bf-
cba7-41a6-8882-60d6109c8001
QualityAssurance
http://team.g-a-
c.com/dept/QA
Sales cba7bc55-8fdc-4277-
bf74-9f19b17efbba
Sales
http://team.g-a-
c.com/dept/Sales
Sample Department 47d93d74-
60fd-4505-b2dc-f0d9a8604cc5
Sample
Department
http://team.g-a-
c.com/dept/
Samples
Strategic Planning 12d20b4f-
388c-4ad4-8164-e67ae6d94f18
Strategic Planning
http://team.g-a-
c.com/exec/
strategicplanning
Training 1bdd620f-6eac-4791-
93a4-2ab6d424e3b5
Training
http://team.g-a-
c.com/dept/
Training

32. 17

33. Site Architecture & Topology

34. “This Totally Goes Against
Our Culture!”
― Anonymous
Quotes
Killing a Project Before it Starts

35. The Source

36. Usage Statistics (8 Months)
The Source Usage
Month Hits Unique Users
2014-02 55 2
2014-03 3695 416
2014-04 7243 1077
2014-05 7115 1317
2014-06 7950 1320
2014-07 384 56
2014 -08 0 0
2014 – 09 21468 859
Design Usage
Month Hits Unique Users
2014-02 50 6
2014-03 117 24
2014-04 170 52
2014-05 171 72
2014-06 220 84
2014-07 3 2
Marketing Usage
Month Hits Unique Users
2014-02 21 2
2014-03 86 26
2014-04 100 50
2014-05 206 67
2014-06 294 99
2014-07 8 4
2014 -08 0 0
2014 – 09 166 46
Resource Center Usage
Month Hits Unique Users
2014-09 4453 454
2014-10 2082 231
2014-11 596 68
2014-12 961 143
2015-01 930 119
2015-02 553 78
2015-03 1802 150
2015-04 9366 666

37. Usage Statistics (1Year)
Resource Center Usage
Month Hits Unique Users
2014-09 4453 454
2014-10 2082 231
2014-11 596 68
2014-12 961 143
2015-01 930 119
2015-02 553 78
2015-03 1802 150
2015-04 9366 666
2015-05 6121 557
2015-06 9345 722
2015-07 14266 867
2015-08 18741 903
2015-09 5916 490
2014-09 4453 454
Marketing Usage
Month Hits Unique Users
2014-09 166 46
2014-10 113 29
2014-11 41 7
2014-12 92 20
2015-01 50 17
2015-02 21 7
2015-03 68 19
2015-04 173 67
2015-05 161 53
2015-06 191 66
2015-07 187 72
2015-08 259 74
2015-09 165 52
2014-09 166 46

38. Usage Statistics (1Year)
The Source Usage
Month Hits Unique Users
2014-09 4453 454
2014-10 2082 231
2014-11 596 68
2014-12 961 143
2015-01 930 119
2015-02 553 78
2015-03 1802 150
2015-04 9366 666
2015-05 6121 557
2015-06 9345 722
2015-07 14266 867
2015-08 18741 903
2015-09 5916 490
2014-09 4453 454

39. Never Forget to Follow-Up
• Training
• Developers, End Users & Site Administrators
• Governance
• Phase 2 (Backlog)
• Communication
• Responsibilities & Roles
• Provide Tools

40. Now What?
Automation is a Directive Internet Site Convertion to SharePoint
Technology Standardization Selling Product Online!!
Governance All Locations are Equal
Going Mobile Additional Environments

41. Feedback
• Training Still Needed
• Accessing & Getting too Information much easier.
• Navigation
• Has Elevated Communication
• Has Elevated Performance
• Excited about Automation
• IT & Strategic Planning are more plugged into the Organization
& our needs
• Critical Date Calendar has really drawn departments closer
together.

42. Great American Ballpark

43. User Adoption Quick Win
Corporate Directory
 Skill Searching
 Specialize for your organization
 Get to know your co-works
 Meeting Preparation
 Company & Team Bonding
 System Integration (HR Systems, AD, CRM, etc.)

44. Out of the Box
By Default
• Full Name
• Title
• Department

45. Customized
Corporate
Directory!
Template Includes:
• Extension
• Mobile Phone
• Position
• Location
• Email Address

46. My Thank You
Building a Corporate Directory in Under 10
Minutes
– http://spmindmelt.focalpointsolutions.co/sharepo
int-corporate-directory-in-under-10-minutes-
woot/
– Item_Person_Updated:
– Item_Person_Updated2:

47. Different Views

48. GOLD
Thank You Sponsors!
RAFFLESILVER
PLATINUM

49. Thank you!
Toronto Enterprise Collaboration User Group
Change Management, Governance, SharePoint, Office 365, Yammer,
PowerBI, etc
http://www.meetup.com/TSPBUG/
Toronto SharePoint Business Users Group
http://www.meetup.com/TorontoSPUG/
Saturday July 9, 2016
See you next year!
http://spbuzz.it/spsto2015-evalshttp://spbuzz.it/spsto2015-evals

50. Survey’s & Social
Best
@SPSTORONTO
EVER!!
@SLDEERE and User
Adoption Rocks
@spstoronto
http://spbuzz.it/spsto2015-evals

51. 51
Stacy Deere-Strole
@sldeere www.linkedin.com/in/stacydeere/
BLOG: http://spmindmelt.focalpointsolutions.co
COMPANY: http://focalpointsolutions.co
sdeere@focalpointsolutions.cohttps://www.facebook.com/focalpointsolutions