9. MOBILE APP FORECAST:
TOTAL TIME SPENT
HoursinTrillions
0
1
2
3
4
2016 2017 2021
As impressive as the current level of usage is, the app
economy is nowhere near its peak. It is expected that
time spent in apps will more than double to 3.5 trillion
hours in 2021
13. 5G logo during the Mobile World Congress day 4, on March 1, 2018 in Barcelona, Spain. (Photo by Joan Cros/NurPhoto via Getty
Images)
5G technology is
expected to officially
launch across the world
by 2020
14. 5G logo during the Mobile World Congress day 4, on March 1, 2018 in Barcelona, Spain. (Photo by Joan Cros/NurPhoto via Getty
Images)
5G technology is
expected to officially
launch across the world
by 2020
5G will be up to 100x
faster than current 4G
and 10x faster than the
broadband connectivity
that we are used to.
15. 5G logo during the Mobile World Congress day 4, on March 1, 2018 in Barcelona, Spain. (Photo by Joan Cros/NurPhoto via Getty
Images)
5G may require
network upgrades or
installing special
services
5G technology is
expected to officially
launch across the world
by 2020
5G will be up to 100x
faster than current 4G
and 10x faster than the
broadband connectivity
that we are used to.
20. Sweden expects to be cashless in next 5 years
Denmark - by 2030
40% of Millennials surveyed would give up cash
entirely if possible
They’re expecting a world where all money is going to
be digital
22. 1.71 billion monthly active users on Facebook.
500 million monthly active users on Instagram.
450 million users on LinkedIn.
313 million monthly active users on Twitter.
100 million monthly active users on Pinterest.
150 million daily active users on Snapchat.
23. There are 7.3
billion people on
Earth
1.71 billion monthly active users on Facebook.
500 million monthly active users on Instagram.
450 million users on LinkedIn.
313 million monthly active users on Twitter.
100 million monthly active users on Pinterest.
150 million daily active users on Snapchat.
24. PEOPLE’S TOP CHOICE FOR
CUSTOMER CARE
5%
16%
19%
24%
36%
Social Media
Websitelive Chat
Email
1-800 Number
Store
26. “With our 1 billion active iPhones in our global
market, we see mobile devices as the predominant
way we will digitally engage with customers”
27.
28. MOBILE WALLETS
Mobile wallets users will reach 450 million by 2020,
with Apple Pay leading this surge, accounting for 50%
of original equipment manufacturer (OEM) wallet
payments, as opposed to a third-party app.
29. Step one Step two Step three
Access your mobile wallet on your
phone and select your virtual
Chase Debit Card
look for the Card-less Symbol on
the ATM and tap it with your phone
Enter your PIN as usual
USING CHASE ATM’s WITHOUT
CARD
32. WHAT ELSE?
• Eliminate paper receipts
• Scanning and selfie-payments
• Biometrics - a good user experience above and
beyond their ability to add security
35. IoT or Internet of Things is the combined network of
devices that can be uniquely identified through its
embedded computing system to connect and
transfer data.
Experts claim its value to reach $7.1 Trillion by 2021
39. By 2020, it is estimated that
there will be up to 21 billion
connected devices
GROWTH TENDENCIES
2016 - over 3.9 billion
connected devices
0b
5b
10b
15b
20b
25b
2015 2016 2020
devices
2015 - over 4.1 million
connected devices
40. SOURCE: IOT ANALYTICS, THE TOP 10 IOT SEGMENTS IN 2018 – BASED ON 1,600 REAL IOT PROJECTS.
Smart Cities (23%), Connected Industry (17%) and
Connected Buildings (12%) are the top three IoT
projects in progress
41. Samsung, Qualcomm, LG, Huawei, and Intel are the top
five patent holders in the IoT industry today, together
controlling over 13,300 patents
0
1250
2500
3750
5000
Samsung Qualcomm LG Huawei Intel
43. OBSERVATIONS
• There are currently more devices connected to the
internet than humans, and this is predicted to
continue along an upward trend. It is estimated by
2020, 21 billion “things” will be connected to the
internet
44. OBSERVATIONS
• There are currently more devices connected to the
internet than humans, and this is predicted to
continue along an upward trend. It is estimated by
2020, 21 billion “things” will be connected to the
internet
• IoT is not even close to reaching its full potential
45. OBSERVATIONS
• There are currently more devices connected to the
internet than humans, and this is predicted to
continue along an upward trend. It is estimated by
2020, 21 billion “things” will be connected to the
internet
• IoT is not even close to reaching its full potential
• IoT security is going to be a big deal and right now
it’s a big unsolved problem
51. February 9,
2018
Apple
Launches
Homepod
May 2,
2018
Google starts
throwing cash at
Google Assistant
startups
May 3,
2018
SoundHound
Closes $100
Million Funding
Round
May 3,
2018
Amazon opens
more monetization
tools for Alexa
developers
52. February 9,
2018
Apple
Launches
Homepod
May 2,
2018
Google starts
throwing cash at
Google Assistant
startups
May 3,
2018
SoundHound
Closes $100
Million Funding
Round
May 3,
2018
Amazon opens
more monetization
tools for Alexa
developers
May 7,
2018
Cortana & Alexa
Launched
53. February 9,
2018
Apple
Launches
Homepod
May 2,
2018
Google starts
throwing cash at
Google Assistant
startups
May 3,
2018
SoundHound
Closes $100
Million Funding
Round
May 3,
2018
Amazon opens
more monetization
tools for Alexa
developers
Google Home
overtakes Amazon
Echo in smart speaker
sales for the1st time
May 23,
2018
May 7,
2018
Cortana & Alexa
Launched
55. Accuracy is improving
OBSERVATIONS
Google has a word error rate of almost 5% (meaning every 20th word or
so is wrong). But they’re improving that statistic all the time.
56. Accuracy is improving
It’s saving time
OBSERVATIONS
Google has a word error rate of almost 5% (meaning every 20th word or
so is wrong). But they’re improving that statistic all the time.
We’ve seen police in Canada benefiting greatly from voice interface
technology, using it to lower the time spent on logging reports —
reduced, no less, by 85%.
57. Accuracy is improving
Google has a word error rate of almost 5% (meaning every 20th word or
so is wrong). But they’re improving that statistic all the time.
It’s saving time
We’ve seen police in Canada benefiting greatly from voice interface
technology, using it to lower the time spent on logging reports —
reduced, no less, by 85%.
Search behaviour will change
This is because the visual interface with voice assistants is missing.
Users simply cannot see or touch a voice interface. Brands are now
experiencing a shift in which touchpoints are transforming to listening
points.
OBSERVATIONS
60. Virtual & Augment Reality
The VRAR market has grown 30% YoY and shows
no slow down, driving mass adoption across many industries
61. Virtual & Augment Reality
The VRAR market has grown 30% YoY and shows
no slow down, driving mass adoption across many industries
Primed for take-off in 2018
62. Virtual & Augment Reality
The VRAR market has grown 30% YoY and shows
no slow down, driving mass adoption across many industries
ARVR Spending to climb by 95% in 2018
Primed for take-off in 2018
63. Virtual & Augment Reality
The VRAR market has grown 30% YoY and shows
no slow down, driving mass adoption across many industries
ARVR Spending to climb by 95% in 2018
Primed for take-off in 2018
Worldwide spending to increase from $9.1 billion to $17.8 billion
64. Virtual & Augment Reality
The VRAR market has grown 30% YoY and shows
no slow down, driving mass adoption across many industries
ARVR Spending to climb by 95% in 2018
Expected 1.5 million standalone VR headsets to ship in 2018
Primed for take-off in 2018
Worldwide spending to increase from $9.1 billion to $17.8 billion
65. Virtual & Augment Reality
The VRAR market has grown 30% YoY and shows
no slow down, driving mass adoption across many industries
ARVR Spending to climb by 95% in 2018
Expected 1.5 million standalone VR headsets to ship in 2018
Primed for take-off in 2018
Worldwide spending to increase from $9.1 billion to $17.8 billion
More than 171 million active VR users by end of 2018
73. “AR and VR will transform today’s user experience into
a more continuous and contextual one that
significantly changes how people interact with each
other and computing systems”
