The document provides information about team building and effective teams. It discusses the 5 stages of team development: forming, storming, norming, performing, and adjourning. It also outlines key characteristics of effective teams such as clear and achievable goals, commitment to goals, clearly defined roles and responsibilities, regard for team members, and successfully dealing with conflict. The document further discusses different types of difficult behaviors and how to deal with them, such as hostile aggressives, complainers, silent unresponsives, super agreeables, and know-it-all experts. It also provides an analogy about geese flying in a V formation to increase flying range.
1. CAN’T WE ALL JUST GET
ALONG ???
TEAM BUILDING
Presented by:
Bhawana Choudhary
Deputy Director
NPTI, Faridabad
2. TEAMWORK
Table of Content:
• Team Building Exercise
• What is a Team
• Team Development Life Cycle
• Effective Teams
• Dealing with Difficult Behavior
• Analogy of Geese
• Conclusion
3. NOBODY DID IT
There is a story about four people named Everybody, Somebody, Anybody,
and Nobody.
There was an important job to be done and Everybody was asked to do.
Anybody could have done it. Nobody did it.
Somebody got angry about that because it was Everybody’s job.
Everybody thought Anybody could do it but Nobody realized that Everybody
wouldn’t do it.
Consequently, it wound up that Nobody told Anybody,
so Everybody blamed Somebody.
But still NOBODY DID IT !!!
4. • WHAT IS A TEAM?
• A team is defined as a group of people, who bring
to the table a set of complementary and
appropriate skills, and who hold themselves
mutually accountable for achieving a clear and
identifiable set of goals.
• Simply stated: A team is a group of people
working together towards a common goal.
• It takes more than ONE person to make a team
• There must be collaborative work toward common
Goal.
6. •FORMING
Team Development has been categorized into 5 Stages
STAGE 1
• High dependence on leader for guidance and direction.
• Little agreement on team.
• Individual roles and responsibilities are unclear.
• Leader must be prepared to answer lots of questions about the team's
purpose, objectives and external relationships.
• Members test tolerance of system.
Leader
Directs
7. STORMING
STAGE 2
• Decisions don't come easily within group.
• Team members vie for position
• Clarity of purpose increases but plenty of
uncertainties persist
• Compromises may be required to enable
progress
LEADERS COACH
8. NORMING
STAGE 3
• Agreement and consensus forms among team
• Roles and responsibilities are clear and accepted
• Big decisions are made by group agreement
• Commitment and unity is strong
• The team discusses and develops its processes and working
style
• There is general respect for the leader and some of leadership is
shared
LEADER FACILITATES AND
ENABLES
9. PERFORMING
STAGE 4
• The team clearly knows why it is doing what it is doing
• The team has a shared vision
• There is a focus on over-achieving goals
• Disagreements occur but now they are resolved within
the team positively
• The team is able to work towards achieving the goal
• Team members look after each other
• The team does not need to be instructed or assisted
LEADER DELEGATES AND OVERSEES
10. ADJOURNING
STAGE 5
• Adjourning, is the break-up of the group, hopefully when their task is
completed successfully, their purpose fulfilled; everyone can move on to new
things, feeling good about what's been achieved.
• From an organizational perspective, recognition of and sensitivity to people's
vulnerabilities during this fifth stage is helpful
• Feelings of insecurity would be natural
LEADER REASSURE,
COMMUNICATE
11. EFFECTIVE TEAMS
There are several key characteristics that are
prevalent in EFFECTIVE teams.
• CLEAR AND ACHIEVABLE GOALS
• COMMITMENT TO THE GOALS
• CLEARLY DEFINED ROLES/ RESPONSIBILITIES
• REGARD FOR TEAM MEMBERS
• SUCCESSFULLY DEALS WITH CONFLICT
15. Analytical
Thinking, Facts, Figures, Data,
Not Opinions
‘Paralysis of Analysis’
Driver
Action oriented, likes to delegate,
very focused, needs low supervision
‘Tends to leave body bags behind’
Amiable
Friendly, Fuzzy, Relationship
Oriented, good at Coordinating
‘Appears Wishy Washy’
Expressive
Highly enthusiastic, Loves Fun,
Party People, No Details please
‘Hard to complete task in present’
RESPECT FOR OTHERS
Personality Types
18. DIFFICULT BEHAVIOR
HOSTILE AGGRESSIVES
People who try hard to bully and overwhelm by bombarding others with cutting
remarks.
Stand up for yourself
Give them time to run down
Look directly at them and wait .
19. DIFFICULT BEHAVIOR
COMPLAINERS
People who gripe without ceasing, but never try to do anything about what they complain
about.
Listen attentively to them, but don’t let them dwell on
complaints
Acknowledge by paraphrasing their concerns
Keep things optimistic
Ask, “What are you willing to do to remedy the situation?”
20. DIFFICULT BEHAVIOR
SILENT UNRESPONSIVES
People who answer, when they answer at all, with grunts or a yes/no response
Don’t interrupt silence; give them some time to open up
Ask open-ended questions
Listen attentively if they open up, but do not gush
21. DIFFICULT BEHAVIOR
SUPER AGREEABLES
Very personable, funny people who never act the way they say that they will
or how you thought they would
Let them know you value them as a person
Ask them to be honest with you
Carefully point out the inconsistencies in their behavior
22. DIFFICULT BEHAVIOR
KNOW-IT-ALL EXPERTS
Condescending, pompous people who claim to know all about everyone and
everything
Never Ignore them
Know what you are talking about when you converse with them
Question firmly about inaccurate facts or inconsistencies, but do
not confront them in a group situation
23.
24. ANALOGY
As each goose flaps its wings, it creates an "uplift" for the birds
that follow.
By flying in a "V" formation, the whole flock adds 71% greater
flying range than if each bird flew alone.
