1. Raj
ra29jc@yahoo.com
SUMMARY:-
 Business Analyst with 7 + years of experience in Industry domain like Insurance,
HealthCare, Retail,Banking, Mortgage and Finance.
 Competent in requirements gathering, Use Case Analysis and Design, Business process
requirements, Writing Business Requirement document (BRD), Business processes and re-
engineering, Business and Functional Analysis, Quality Assurance, Gap Analysis,
Understanding of ROI Analysis, User Support, problem solving, SWOT Analysis, Impact
Analysis and Cost-Benefit Analysis and documentation.
 Property and Causality Insurance: Functional Small and Medium-sized Enterprise (SME) in
policy administration, billing and claims functions as well as customer and broker portals
supporting Digital Business
 Experienced with appraisal, underwriting and print/forms and content processes and systems
 Proficient in translating business requirements and user expectations into detailed
specifications employing Unified Modelling Language (UML) using Rational Rose & MS
Visio.
 Experience in Agile/Scrum and Software Development Life Cycle (SDLC)/Waterfall
software development
 Expertise in broad range of technologies, including business process tools such as Microsoft
Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing
concepts and web design and development.
 Expertise in SAP (Fico) Financial Knowledge and configuration with excellent expertise of
SAP R/3 FICO versions from 4.6 to ECC 6.0.Strong Analysis knowledge of financial
statements, Financing Structures, Cash Flow Forecasting, Capital Budgeting, Asset
Allocation, Fixed Income Products, Derivatives, Portfolio Management and SAP Business
Objects.
 Strong knowledge of Sarbanes-Oxley Act Compliance Titles such as Public Company
Accounting Oversight Board (PCAOB), Auditor Independence, Corporate Responsibility,
Enhanced Financial Disclosures, Analyst Conflicts of Interest, Commission Resources and
Authority, Studies and Reports, Corporate and Criminal Fraud Accountability, White Collar
Crime Penalty Enhancement, Corporate Tax Returns, Corporate Fraud Accountability.
 Extensive experience in maintenance and support of Personnel Administration,
Organizational Management, Time Management, Payroll, and Benefits modules of SAP
HCM.
 Experienced in facilitating and defining the entire Testing life cycle and experienced in
preparing documenting the User Acceptance Test (UAT) plan.
 Experienced with interfacing stakeholders and senior management with excellent
communication and interpersonal skills.
 Experienced in Risk Management and Measurement tools and a good understanding in
technical architecture of trading, settlement and Risk Management systems.

2.  Experienced in requirement gathering by conducting personal interviews, developing
questionnaire, brainstorming, or role-playing to get a better understanding of client business
processes and creating requirements traceability matrix for tracking the requirements.
 Experienced Joint Application Design (JAD) facilitator and meeting coordinator/ excellent
interpersonal and conflict resolution skills.
 In depth knowledge of Software Development Life Cycle (SDLC) with thorough
understanding of various phases like Inception, Analysis, Design, Build, Testing and
Deployment.
 Practical knowledge of Rational Unified Process (RUP) as iterative SDLC with
implementation of all four phases: Inception, Elaboration, Construction and Transition
 Expertise includes Treasury Services and Securities line of business including Liquidity,
Core Cash and Global Trade.
 Expertise in Controllers group related to month-end / quarter-end reporting, accounting and
financial reporting/operations.
 Expertise in AML (Anti-Money Laundering) compliance, KYC (Know your customer) and
CDD (Customer Due Diligence) related projects.
 Extensive knowledge of Equities, Fixed Income instruments including debt securities,
Derivatives, FX OTC Options, Capital Markets, Bonds, Exchange-traded Funds, Asset-
Backed Securities and Mortgage-Backed Securities.
PROFESSIONAL SKILLS:-
 S/W development life cycle methodologies.
 Creating and managing Project Plans and working with Stakeholders for checkpoints and
quarterly and monthly project delivery.
 Planning, Resource and Capacity Management to accomplish the constant changing
business needs.
 Handling Business Prioritization meeting with Clients across business teams.
 Overall Supervision: Involved in maintaining inter-disciplinary coordination among the
team members.
 Client Relationship: Effective coordination skills for seamless execution of the events &
activities.
 Team Management: Effectively lead & managed the team for the project execution.
 Organizational skills: Involved in planning and organizing learning modules and
exercises.
 Communication skills: Possess excellent communication skills and impart ideas and
thoughts effectively.
 Microsoft Technologies: C#, ASP.NET 4.0, C++, Win forms and Web Services.
 DatabaseS: Oracle (9i, 10g), SQL Server 2005, SQL Server 2008.
 Designing Tools: MS Visual studio .Net 2008 and 2010.
 Management ToolS: Team Foundation Server.

3.  Knowledge Exposure: Agile & SCRUM development, OOPS and UML.
 Scripting Language: HTML, JavaScript and Jquery.
WORK EXPERIENCE:-
People's United Bank – Bridgeport, CT July 2014 to Present
Sr. Business Analyst
Responsibilities:-
 Worked with Line of Business users to identify financial requirements and take part in
Business Requirement Definition review sessions.
 Analyze financial processes for the businesses and performed design engineering based on
systems compatibility.
 Worked with the business users and system developer to pick up the correct financial
process, analyze the proposed system solutions and effectively translate to the end user.
 Analyze the business processes and system processes discrepancies and create project
solutions.
 Worked with the project manager to arrive at the SLA's for the new and changed services.
 Identify and document the business rules and exceptions to create processes based on the
business rules.
 Created Corrective Action Plan (CAP) procedure for internal and external audit reviews and
signoffs, implementations etc. which helped in regulatory requirements
 Participated in test planning and test execution for functional, system, integration, and
performance testing.
 Worked in parallel with multiple teams on the Integration Testing in the end to end testing
phase.
 Worked with Technology Consultants and Test Managers in the System testing phase to
ensure the developed functionalities are tested.
 Took part in weekly scrum meeting, discuss defects and status calls to keep the project
stakeholders appraised of the system functionality change.
 Participated in release management activities to ensure the changes in the systems are
pushed as part of an Integrated Release.
 Created business/functional requirements for all the reports in HFM and HP application.
 Worked with business to create templates for the reports by legal entities and by balance
sheet/income statement accounts.
 Created smart view templates using Essbase for IHC Board report.
 Mapped all Chart of Accounts to report line items. Requested new accounts as required
through DRM (Data Reference Management) system.
 Mapped legal entities and consolidated them for reporting purpose.
 Worked on memo accounts for reporting and created logic for formulas to be calculated.

4.  Reconciled the balances from general ledger LAP to OFSAA to Hyperion.
 Analyzed and reconciled the balances in HFM and HP. Worked with IT on the differences
via tableau reports.
 Analyzed unmapped métier (business line) revenue and expense balances for each month
and allocated the unmapped balances coming from general ledger LAP to appropriate legal
entity/business line.
 Reconciled pre-allocated and post-allocated IFRS and GAAP balances in the system.
 Worked on journal entry requirements for intercompany eliminations and manual
adjustments in HFM.
 Created IFRS and GAAP input templates for business to input monthly and quarterly
manual adjustments.
 Uploaded manual balances for budget data and memo accounts in the application.
Aggregated the data from the leaf level dimension members to report at an upper level
dimension hierarchy.
 Updated the board report based on the CFO requirements every quarter.
 Conducted JAD sessions to allow different stakeholders to communicate their perspectives
with each other, resolve any issues and come to an agreement quickly
 Responsible for installing and managing third party project tracking software too Wrike, a
collaborative platform to track phases for multiple projects and ensure task completion on
time
 Created and maintained Business Use cases and System Use cases, Use Case diagrams,
Flow Diagrams, Business Flow Diagrams, Activity diagrams, Sequence diagrams
throughout the SDLC.
 Prepared Need Analysis Documents and refined the requirements based on requirements
gathered through JAD sessions and individual elicitation sessions with different IT Group
Department Managers
 Performed Gap Analysis to compare all elements of existing "as is" with desired "to be"
processes. Reengineered the user interface of the application.
 Developed business process models in RUP to document existing and future business
processes.
 Created and maintained Business Use cases and System Use cases, Use Case diagrams,
Flow Diagrams, Business Flow Diagrams, Activity diagrams, Sequence diagrams
throughout the SDLC.
 Authored progress and completion reports, which were then submitted to project
management on a weekly basis.
 Involved in both Manual and Automated test scripts representing various transactions,
documenting the load testing process and methodology at various phases of the PLC.
CellarStone Inc - San Mateo, CA Jan 2012 to June 2014
Business Analyst

5. Responsibilities:-
 Performed Gap analysis for the modules in production, conducted feasibility studies and
performed impact analysis for proposed enhancements.
 Gathered Business Requirements, interacted with the stakeholders, developers, Project
Manager and SME's and facilitated JAD sessions to formulate Business Processes.
 Created Business Requirements Documents (BRD) and Functional Requirements
Specifications (FRS) documents.
 Conducted interviews with various business users to collect requirement and business
process information and documented them using MS Visio.
 Worked with project management to analyze change requests to determine what is being
requested and did the required.
 Acted as the primary liaison between the business stakeholders and technical teams to make
communication and development efforts more effective.
 Managed initiatives for Consumer, Small Business Banking and Home Loans Customer
Service, Fraud, and Claims
 Led weekly reporting process for reviewing initiatives in executive approval meetings to
understand impacts to forecast and risk review
 Escalate, discuss actual costs vs. service level absorption and help mitigate risk to finance
forecast by leading review with senior leadership of actual costs vs. service level absorption
at the initiative level
 Created weekly approved initiatives by segment reporting allowing BFO's, and business
area leaders to evaluate ongoing initiative decisions related to financial & service level risk
 Led forecasting, month end close and business analysis for Retail Preferred, and Small
BusinessBanking Customer Service for 13,000 people
 Work closely with Resource Planning and Line of Business leaders to understand staff
planning assumption and business strategies
 Partnered with Project Management and Resource Planning teams to assess financial
impacts for each business case
 Analyzed and consolidated results to produce a monthly reporting package to communicate
plan and forecast variances and changes, as well as adhoc analytics
 Drove initiatives for Consumer, Small Business, and integrated Credit Card into
Consumer Bankingorganization
 Escalated, discussed actual costs vs. service level absorption and help mitigate risk to
finance forecast
 Maintain and improve the business case template and related reporting tools using Hyperion
Essbase and Excel
 Effective partnering with Project Management and Resource Planning teams to assess
financial impacts for each business cases
 Worked on Fixed income, portfolio management, investment banking, and fund accounting.

6.  Worked on systems integration at various levels with different teams and departments
 Interacted with the clients and the architect for gathering the functional requirements and
documented them. Have a good knowledge of SDLC.
 Created business process workflow diagrams (Activity diagrams) in Rational Rose.
 Link business processes to organizational objectives, perform critical path analysis, and
identify opportunities for business process improvement.
 Created Use-Cases and Business Use-Case Model after accessing the status and scope of the
project and understanding the business processes.
 Gathered requirements by interacting with business users (SME's like brokers, financial
analysts, mutual fund heads) understanding their business processes, understanding their
current IT architecture.
 Facilitated requirement gathering sessions with the business team to collect the business
standards, security and service level requirements and documented them using MS Word.
 Conducted extensive study on margin, capital introduction, securities, bankruptcy,
foreclosure, loss mitigation and real estate for understand business process model
requirements.
 Conducted user interviews, facilitated Joint Requirement Planning (JRP) to reduce the
Scope Creep and document analysis in requirements elicitation.
 Conducted and participated in walkthroughs to discuss certain issues with the development,
design team and QA team.
 Successfully managed and promoted Business Objects report cleanup effort eliminating
redundancy and tuning resource intensive reports.
Prudential Financial Inc - Rahway, NJ July 2009 to Dec 2011
Business Analyst
Responsibilities:-
 Responsible for initiating, planning, executing, controlling, and delivering process
modification for the project.
 Defined the business process models with the roles and responsibilities across Sedgwick,
Prudential and Wells Fargo.
 Conducted walkthroughs and delivered the signed - off business requirements document
(BRD) and system specification document (SSD) for the financial transactions and reporting
needs.
 Conducted Joint Application Development (JAD) sessions with stakeholders throughout
SDLC
 Performed analysis on inbound/outbound file layouts and analyze sample data to identify the
transformation rules with respect to the business logic.
 Performed Impact Analysis, Feasibility Study, Cost-Benefit Analysis and Return on
Investment (ROI) in order to mitigate certain risks associated with the project and project
output.

7.  Analyzed the existing reports and backtracked the reports to the feeds - to identify the gaps
in the data elements needed to produce customized reports for the new venture.
 Worked with QA team to design test plan and test cases for System testing
 Prepare UAT scenarios and test- cases, walkthrough and sign-off on scenarios, Co-ordinate
UAT with business users, Defect verification and validation in ALM, defect management
process, re-tests for UAT.
 Performed GAP analysis between the source and target system and proposed changes to the
feed layouts to accommodate prudential data elements and the processing rules.
 Liaised with business SMEs, development team and QA teams.
 Updated System Change Request (SCR) forms for enhancements or change requests and
implemented version controls across all impacted documents.
 Involved in analyzing Business Requirements and Functional Specification documents for
developing and enhancing existing test cases.
 Performed Gap Analysis for new functionality requirements, as well as prioritized them
based on actual business needs so as to align them with the product release roadmap.
 Coordinated UAT (User Acceptance Testing), created UAT Plan, Test Cases and UAT
summary report as part of the standard Project deliverables documentation and involved in
the project release implementation process.
 Conducted Order to Cash process testing such as creating and importing an order, pick
release, shipping and invoicing Participated actively in the team meetings with the
developers for Defect reviews.