1. Concurrent 1A: The Coverless Book
Kim Collins, Emory’s E-Book Library Pilot Project
final report compiled and submitted by Betsey Patterson
http://web.library.emory.edu/services/collmgt/ElectronicBookLibraryPilotProject.html
October 2006 – April 2007
Emory adds 50,000 EBL (E-book
Library) digital titles to OPAC
2. Pilot a User-Driven Testing Model
What would be involved in acquiring and
providing access to e-books?
How would our users and staff respond to the
availability of e-books?
Could e-books present an effective service and
space-saving alternative to print materials?
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3. EBL’s business model
PDFs of several thousand scholarly books published by major
university presses and academic publishers
Users can print, cut and paste, make notes, even temporarily download
EBL titles to their desktop or PDA for later study.
Purchased EBL titles can be used for online course Reserves.
E-books are owned by the library in perpetuity.
Optical character recognition (OCR) also supports in-depth searching
of EBL content.
EBL’s digital titles can be viewed online on campus or remotely
(24x7). Emory user accessed an EBL title through our EZ Proxy server, their NetID and
password was encrypted by the EBL system in order to ensure customer privacy
EBL’s short term rental program we can provide immediate user
access to materials which previously we would have ordered through
interlibrary loan.
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4. Executive Summary
1. Use of EBL e-books proved popular
2. E-books were frequently consulted in lieu of print
editions
3. Undergraduates appeared to be the heaviest users
(Second was users of health and medicine materials).
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5. 1. Use of EBL e-books proved popular
3624 short term loans (STLs) with an
average cost of $5.25 per title
400 EBL digital editions purchased and
these were read or downloaded 767 times
during the test period.
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6. 2. E-books consulted in lieu of print editions
Of the titles rented, fully 57% (1701) already
were held in print by the Emory libraries.
Immediacy of access compelling as well as ‘safety net”
31% of the titles were for checked out
11% were for titles in Storage.
5% were for LOST, IN-PROCESS or ON-Hold
materials
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7. EBL rentals
On shelf, 778
Not ow ned, 1442
Checkedout, 467
Reserve, 35
Lost, 27 On hold, 19
Storage, 160
In Process, 25
On shelf Checkedout Reserve On hold Storage In Process Lost Not ow ned
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8. Safety net
alternative to requesting print editions in
temporary storage, such as humanities and
chemistry titles in off-site storage during
construction projects
Future Recommendation--Load a revised EBL
temp profile of records in LC classifications HN-
KZ and N-NX These call numbers are in temporary
storage from June 07-Jan 08
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9. Ordering of Results confirms E-Book preference
One interesting – and totally unplanned – aspect of our
test was the way in which EBL records appeared to users.
From October – December, EBL titles usually displayed
first in any results list in our OPAC (the last bib record in,
first bib record out filing convention).
Reindexing in late December, resulted in most EBL
records filing at the end of any results list. short term loan
reports for the spring 2007 semester still showed that users sought out
the e-book rather than the same print book on the shelf.
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10. Who was using the Ebooks ?
3. Undergraduates were the heaviest users of e-books,
with medical second –guess by titles loaned
Use of e-books proved a boon to off-campus users.
EZProxy activity showed Emory users accessing e-books from China, Iran, &
Croatia.
Because of the security encryption protocol used by EBL
to protect user privacy, we were unable to track EBL
usage by user category (e.g. undergrad, grad student, Arts
&Sciences faculty, medical faculty, etc.)
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11. What E-Books Are Being Used?
Social Sciences - 36% of all STLs
Humanities - 27% of all STLs
Science - 18% of all STLs4
Health & Medicine - 14% of all STLs
Theology 4% of STLs
Other (Law)1% of STLs
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12. LC Subjects of Rentals
Socal Sciences
Humanities
Science
Health and Medicine
Theology
Law & Other
Law & Other, 37
Theology, 154
Health and Medicine, 507
Socal Sciences, 1305
Science, 652
Humanities, 978
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13. How are E-Books Being Used?
directly online or downloading Both access protocols are
controlled by digital time stamps; when the approved circulation period has expired the user
no longer can view the e-title until they rent it again or check it out (if the title has been
purchased by Emory.)
During our trial the average time spent reading a
non-owned EBL title was 3 minutes
The average time spent reading an e-book that had
been purchased by Emory was 27 minutes – Fall 12
min average vs. Spring 37 min. average
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14. Pilot Project Recommendations
Continue EBL as well as explore other e-book
services.
Retain full MARC bibliographic records for
purchased E-books and continue to load MARC
records for acquisitions as part of the existing
cataloging workflow.
Remove all Temp records from EUCLID and
Load a revised EBL temp profile of records in LC
classifications HN-KZ and N-NX These call numbers
are in temporary storage from June 07-Jan 08
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15. Pilot Project Recommendations, cont.
Establish funding for some un-moderated Short
Term Loans and set-up some moderated loan
options.
explore licensing, technical and service
implications of expanding campus use of e-books.
Begin a profile review with Yankee Book Peddler
to identify e-books as the preferred format for
specific subject areas
Devlop a campus marketing campaign and
provide more training
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16. DLF session - Content Proliferations :
Libraries and Publishers, April 23rd, 2007
Stephen Rhind-Tutt, President, Alexander
Street Press, talked about Less and Less
Distinction between Publishers and Libraries.
Libraries are creating and publishing
Publishers are taking on traditional library
functions – “Cataloging and preserving content ,
Identifying and ensuring quality content , Making the
content accessible at low or no cost to patrons , Assisting
scholars in finding and discovery”
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17. Conclusion- E-books require CHANGE
Sell a print book to a library & you don’t need to
worry about cataloging, assess, user needs
(Reserve, ILL, etc.)
Librarians may need to rethink established
procedures of selection, ordering, receiving
invoicing, cataloging, statistics, etc. & E-book
publishers/ distributors will need to partner with
us to develop better systems.
Opportunity to give users what they want -
convenience and immediate access
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Hinweis der Redaktion
Implementation Users Feedback How do E-books fit into our collection development policy
EBL gives us archival rights to all e-titles we purchase
DATA only fron October to April – we have continued to offer STLs through June convenience and immediate access are most important to users
Number of these 1442 NOT-OWNED titles were popular (e.g. the “…For Dummies” series, “Cliffs Notes,” etc.).
Convenience and immediate access are more important than format (print or electronic.)
This security protocol is one of the features that first attracted us to the EBL service, but it became clear during our test period that library staff would have found information on who was using what very helpful in making their purchasing decisions.
Emory is a liberal arts college and the titles loans often suggest undergraduate assessments in the Humanities and the Social Science.
*However the EBL time stamp protocol precludes retaining any such permanent digital copy. During our trial we got complaints from several users about their inability to open and read titles which they had previously downloaded (and whose pre-set circulation periods had expired.) Such complaints also indicate that Emory users still may have a very tenuous understanding of electronic resources and how they can be used. It is likely that more needs to be done by the Emory libraries to educate our users as to various electronic access models and the costs involved in providing digital availability. Based on the complaints we received, many users still believe that the Internet and all things digital are free and can be freely shared. **A large proportion of materials read in under 3 min. this category were popular (e.g. the “…For Dummies” series, “Cliffs Notes,” etc.). We strongly suspect that many of these titles were consulted out of curiosity or to do a quick citation or fact check, the way one might pick up and scan a book in a bookstore to see if it’s worth buying and reading in its entirety. ***Throughout our test online reading time for these kinds of titles grew steadily from an initial average of 12 minutes reading online in October-November 2006 (when we started our trial) to an average of 37 minutes reading online per title in March-April 2007. While it is clear that online reading still remains less popular than reading print hard copy, our users slowly are becoming more accustomed to reading on a screen rather than off a page.
Digital Library Federation Forum, Pasadena, CA. April 23rd, 2007 Key skills of publishers Creation of self sustaining content packages and services. Sales forces and ability to market materials Commissioning new material Editing material, ensuring quality Licensing material
Our greatest hope was that e-books would help us streamline and automate many of our internal processes, saving staff work and reducing delays in providing timely access to resources. While EBL did allow us to provide users with instantaneous access to e-editions, it also required new, parallel procedures for acquisitions, invoicing, and cataloging. While e-books certainly save money on storage costs – and potentially on ILL and course reserve services – they add considerable “back-end” costs related to acquiring and discovery of the materials. Since following existing book ordering processes used in academic libraries would have delayed access with handoffs between library staff, we designed a workflow that eliminated human intervention to the fullest extent imaginable. Further, we experienced major and persistent delays with OCLC sending full MARC cataloging copy for EBL titles we purchased. (sometimes 6 weeks) Because we were waiting for the MARC record loads to attach invoices in our system, this hampered timely payment of EBL invoices and caused confusion for many subject liaisons. Now,we receive brief confirmation records from EBL for titles we had purchased. These brief records were then overlaid with full OCLC MARC cataloging when it eventually was provided. Ordering EBL titles during our test period required them learning a whole new search interface and acquisitions workflow, skills easily lost if you didn’t use EBL on a regular basis. YBP partnership will help.