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Institutional Identification

A Scholarly Publisher’s View

                   Gregory Malar
Circulation Director, Rockefeller University Press
                 Co-Chair, ICEDIS



 Society for Scholarly Publishing 28th Annual Meeting,
             Arlington, VA, June 9, 2006
The Rockefeller University

          n   Founded in 1901
          n   First institution in the United
              States devoted solely to
              biomedical research--to
              understanding the underlying
              causes of disease.
          n   One of the foremost research
              centers in the world, contributing
              to 23 Nobel Prizes as well as
              numerous other awards.
          n   Campus located in New York City,
              on Manhattan’s Upper East Side
Rockefeller University Press
n   Publish 3 biomedical journals and the occasional monograph
     n   The Journal of Cell Biology (JCB ), founded in 1955
     n   The Journal of Experimental Medicine (JEM ) since 1910, founded at Hopkins in 1896
     n   The Journal of General Physiology (JGP ), founded in 1917

n   HighWire Press Publisher - All 3 journals online in late 1996/early 1997

n   Business Model
     n   Institutional and Personal Subscriptions with “temporary access” (PPV) options
     n   Print and Online Priced Separately
     n   Tiered Pricing for Single-site Online Institutional Subs (“small, medium, large”) since 2005
                            Single-                                                              2005
     n   Multi-
         Multi-site/Consortia Sales based on tiers

n   Access Policies
     n   IP authentication with remote access
     n   Free abstracts, TOCs, “front matter” (news articles), supplemental data
                          TOCs,
     n   Free full-text articles after 6 months (JCB and JEM) or 12 months (JGP)
              full-
     n   Free PDFs of all articles back to volume 1, issue 1
     n   Free access to 140+ countries, deep discounts to 12 additional countries
                                                                        countries
     n   Member of HINARI and AGORA
Mis-Identification Leads to Customer Service Problems


n   Slow Order Processing
    n   If manual, difficult to find the correct record
    n   If electronic (ICEDIS), new orders and changes of address or IP
        are largely being ignored

n   Unrecognized Renewals

n   Interruption of Service
    n   Online access cut off (renewals) or is slow to be set up (true
        new)
    n   Print copies not mailed
Reasons for Confusion in the Agent-Publisher Realm


 n   Transferral of subscription from one agent to another

 n   Library switching to direct ordering, or vice versa

 n   Transferral of title from one publisher to another

 n   Legacy (end-user information not provided to publs.)

 n   Change from print to online or print to print + online
     n   Some agents treat such a change as a new subscription
ICEDIS: The International Committee on Electronic Data
                    Interchange for Serials


n   Organization of STM serials publishers,
    subscription agencies, and software
    vendors working to create and promote
    standards for electronic business
    transactions between publishers, libraries,
    and intermediaries
n   www.icedis.org
Members (Partial List)
Publishers                                   Subscription Agencies
n   Cambridge UP                              n   Ebsco
n   Elsevier                                  n   Harrassowitz
n   IEEE                                      n   Kinokuniya
n   Institute of Physics                      n   Maruzen
n   Nature Publishing Group                   n   Swets
n   Oxford UP
n   Rockefeller UP                           Subscription Software Vendors
n   Springer Verlag
n   Taylor and Francis                        n   Advantage
n   Wiley                                     n   THINK Subscription
                                              n   Vista



                              Annual Meetings
n   United Kingdom Serials Group (UKSG), March or April
n   Frankfurt Book Fair, October
n   US Location (Possible; 2007?) ALA? SLA? Charleston?
ICEDIS Messages
n   Subscription Order Messages
    n   Published in 1989 (same year as the founding)
    n   Most Widely Used Standard Message
    n   Updated in 1998
         n   ISO Currency Codes
         n   End-user Addresses (for 3 rd-Party Consolidation Orders)
    n   Updated in 2003
         n   E-journal Record
n   Claims & Claim Responses (missing print issues)
n   Dispatch/Despatch Data
Subscription Order Messages
n   Pair of Interdependent Messages

n   Advice on Existing Subscription
     n   Publisher to Agent (summer?)
     n   Publisher Reference, Agency Reference, Subscriber’s Name, Address,
         Journal Title (for each order)

n   Subscription Order, Renewal, or Transfer
     n   Agent to Publisher (fall/early winter?)
     n   All information in the Advice message plus order and payment data
          n   Order amounts, postage amounts, start and stop volume/issue/date ,
                                                             volume/issue/date,
              quantities, check number
     n   End-user record included for consolidation orders (1998)

n   Fixed-length field format with header, footer, and summary records

n   General agreement at 2005 Frankfurt meeting to explore XML
    versions (and revisit the message content itself)
More ID Confusion: Name Changes 1

n   Variations on a Theme

     n   The Rockefeller Institute for Medical Research (1901)
     n   The Rockefeller University (1965)



     n   The New School (1919)
     n   The New School for Social Research (1922)
           n 2nd division of the school: The University in Exile (1933)

           n Graduate Faculty of Political and Social Science (1934)

     n   New School University (circa 2002)
           n Comprises 8 schools, including The Actor’s Studio and

             Parsons School of Design
     n   The New School (2005)
More ID Confusion: Name Changes 2
n   Mergers and Acquisitions

      n   Homeopathic Medical College (1848)
          Hahnemann Medical College (1869)
          Hahnemann University (1982)

      n   Female Medical College of Pennsylvania (1850)
          Woman’s Medical College of Pennsylvania (1867)
          Medical College of Pennsylvania (1970)

      n   MCP Hahnemann School of Medicine of Allegheny University of the Health Sciences (1993)
            n Largest private medical school in the US

            n But not for long—parent company goes bankrupt (1998)
                          long—

      n   MCP Hahnemann University (1998)
            n Tenet Healthcare Corporation acquires Allegheny’s facilities and sets up a non -profit
                                                                                         non-
              (1998)

      n   Drexel College of Medicine (2003)
Confusion regarding relationships among
 institutions: Baylor College of Medicine’s Library



Harris County Medical Society        Texas Medical Center




                  Houston Academy of Medicine-
                   Texas Medical Center Library
“Think of this site as
  a doorway that
 opens to a virtual
   med-tropolis.”
Benefits of a Good ID System(s)

n   Improved Customer Service
     n   Online Access
     n   Greatly reduce duplicate records
     n   Print claims and online access problems greatly reduced
     n   Metadata such as multiple library contacts

n   Subscription Marketing and Sales
     n   Gap analyses
     n   Metadata to inform new pricing models
     n   Identification of affiliations, parent-child relationships
                                         parent-
     n   New institutional subscriptions through personal subs analysis
     n   Conversion of institutional print-only to online-only or print + online subscriptions through
                                       print-        online-
         personal subs analysis
     n   Online journal usage statistics for non -subscribing institutions
                                              non-

n   Lower Operational Costs
     n   Smaller staffs through greater automation
     n   Proper identification of non-renewals to reduce the number of renewal notices sent and to
                                  non-
         cut down on telephone renewal campaigns
     n   Unnecessary grace copies need not be sent

n   Open Access/Author -Pay Model
         Access/Author-
     n   Readily identify author’s affiliations for institutonal membership programs
ONIX for Licensing Terms, EDItEUR

n   Standards for the communication of licensing terms

n   Building on the work of the Digital Libraries Federation's Electronic
    Resource Management Initiative (ERMI) and the joint EDItEUR /
    NISO work on ONIX for Serials

n   Initial funding contributions from the UK Publishers Licensing
    Society (PLS) and the Joint Information Systems Committee (JISC)

n   Recently formed Joint Working Party of NISO/DLF/EDItEUR/PLS
Other Institutional Identification Activity
n   DLF-CrossRef Stakeholders’ Meeting
     n Washington, DC, October 7, 2005

     n ARL Librarians, OCLC, LOC, Publishers, Subscription Agents
       Attended

n   Journal Supply Chain Efficiency Improvement Pilot
    (www.journalsupplychain.org)
    n   Pilot to see how a common institutional identifier might be used
        effectively across the supply chain
         n   Ringgold, Inc.
         n   Swets Information Services
         n   Stanford’s HighWire Press and a group of publishers with content at HighWire
         n   The British Library
         n   UK libraries

    n   9 Working Packages, corresponding to the segments of the supply chain (e.g.,
        library-
        library-agent, agent-publisher, publisher-web vendor, etc.)
                       agent-           publisher-
Some Issues

n   Granularity
     n How do we handle parts of the whole, “user groups” within each
       institution (when it’s not enough to define just the entire
       organization)?
            n   Licensing Units
            n   Postal Addresses


n   Governance
n   Maintainance
n   Fulfillment/Access Control Systems
n   Cost of implementation
Identifiers are Not Just for Subscribers!
n   Publishers
     n Imprints, Divisions



n   Subscription Agents

n   Subscription Software Vendors

n   Web Hosters

n   Library Systems Vendors

n   Digital/Electronic Rights Management Vendors

n   “Knowledge Industry” Organizations
     n AAP, ALA, SLA, ALPSP, CrossRef, DLF, EDItEUR, ERMI, ICEDIS, PA, PLS,
       SSP, STM, UKSG
Thank You!




      Gregory Malar
      Rockefeller University Press
      1114 First Avenue
      New York, NY 10021
      USA
      Tel: +1 212 327 7948
      Fax: +1 212 327 7944
      Email: malarg@rockefeller.edu

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181 sspcc3 e_malar

  • 1. Institutional Identification A Scholarly Publisher’s View Gregory Malar Circulation Director, Rockefeller University Press Co-Chair, ICEDIS Society for Scholarly Publishing 28th Annual Meeting, Arlington, VA, June 9, 2006
  • 2. The Rockefeller University n Founded in 1901 n First institution in the United States devoted solely to biomedical research--to understanding the underlying causes of disease. n One of the foremost research centers in the world, contributing to 23 Nobel Prizes as well as numerous other awards. n Campus located in New York City, on Manhattan’s Upper East Side
  • 3. Rockefeller University Press n Publish 3 biomedical journals and the occasional monograph n The Journal of Cell Biology (JCB ), founded in 1955 n The Journal of Experimental Medicine (JEM ) since 1910, founded at Hopkins in 1896 n The Journal of General Physiology (JGP ), founded in 1917 n HighWire Press Publisher - All 3 journals online in late 1996/early 1997 n Business Model n Institutional and Personal Subscriptions with “temporary access” (PPV) options n Print and Online Priced Separately n Tiered Pricing for Single-site Online Institutional Subs (“small, medium, large”) since 2005 Single- 2005 n Multi- Multi-site/Consortia Sales based on tiers n Access Policies n IP authentication with remote access n Free abstracts, TOCs, “front matter” (news articles), supplemental data TOCs, n Free full-text articles after 6 months (JCB and JEM) or 12 months (JGP) full- n Free PDFs of all articles back to volume 1, issue 1 n Free access to 140+ countries, deep discounts to 12 additional countries countries n Member of HINARI and AGORA
  • 4. Mis-Identification Leads to Customer Service Problems n Slow Order Processing n If manual, difficult to find the correct record n If electronic (ICEDIS), new orders and changes of address or IP are largely being ignored n Unrecognized Renewals n Interruption of Service n Online access cut off (renewals) or is slow to be set up (true new) n Print copies not mailed
  • 5. Reasons for Confusion in the Agent-Publisher Realm n Transferral of subscription from one agent to another n Library switching to direct ordering, or vice versa n Transferral of title from one publisher to another n Legacy (end-user information not provided to publs.) n Change from print to online or print to print + online n Some agents treat such a change as a new subscription
  • 6. ICEDIS: The International Committee on Electronic Data Interchange for Serials n Organization of STM serials publishers, subscription agencies, and software vendors working to create and promote standards for electronic business transactions between publishers, libraries, and intermediaries n www.icedis.org
  • 7. Members (Partial List) Publishers Subscription Agencies n Cambridge UP n Ebsco n Elsevier n Harrassowitz n IEEE n Kinokuniya n Institute of Physics n Maruzen n Nature Publishing Group n Swets n Oxford UP n Rockefeller UP Subscription Software Vendors n Springer Verlag n Taylor and Francis n Advantage n Wiley n THINK Subscription n Vista Annual Meetings n United Kingdom Serials Group (UKSG), March or April n Frankfurt Book Fair, October n US Location (Possible; 2007?) ALA? SLA? Charleston?
  • 8. ICEDIS Messages n Subscription Order Messages n Published in 1989 (same year as the founding) n Most Widely Used Standard Message n Updated in 1998 n ISO Currency Codes n End-user Addresses (for 3 rd-Party Consolidation Orders) n Updated in 2003 n E-journal Record n Claims & Claim Responses (missing print issues) n Dispatch/Despatch Data
  • 9. Subscription Order Messages n Pair of Interdependent Messages n Advice on Existing Subscription n Publisher to Agent (summer?) n Publisher Reference, Agency Reference, Subscriber’s Name, Address, Journal Title (for each order) n Subscription Order, Renewal, or Transfer n Agent to Publisher (fall/early winter?) n All information in the Advice message plus order and payment data n Order amounts, postage amounts, start and stop volume/issue/date , volume/issue/date, quantities, check number n End-user record included for consolidation orders (1998) n Fixed-length field format with header, footer, and summary records n General agreement at 2005 Frankfurt meeting to explore XML versions (and revisit the message content itself)
  • 10. More ID Confusion: Name Changes 1 n Variations on a Theme n The Rockefeller Institute for Medical Research (1901) n The Rockefeller University (1965) n The New School (1919) n The New School for Social Research (1922) n 2nd division of the school: The University in Exile (1933) n Graduate Faculty of Political and Social Science (1934) n New School University (circa 2002) n Comprises 8 schools, including The Actor’s Studio and Parsons School of Design n The New School (2005)
  • 11. More ID Confusion: Name Changes 2 n Mergers and Acquisitions n Homeopathic Medical College (1848) Hahnemann Medical College (1869) Hahnemann University (1982) n Female Medical College of Pennsylvania (1850) Woman’s Medical College of Pennsylvania (1867) Medical College of Pennsylvania (1970) n MCP Hahnemann School of Medicine of Allegheny University of the Health Sciences (1993) n Largest private medical school in the US n But not for long—parent company goes bankrupt (1998) long— n MCP Hahnemann University (1998) n Tenet Healthcare Corporation acquires Allegheny’s facilities and sets up a non -profit non- (1998) n Drexel College of Medicine (2003)
  • 12. Confusion regarding relationships among institutions: Baylor College of Medicine’s Library Harris County Medical Society Texas Medical Center Houston Academy of Medicine- Texas Medical Center Library
  • 13. “Think of this site as a doorway that opens to a virtual med-tropolis.”
  • 14. Benefits of a Good ID System(s) n Improved Customer Service n Online Access n Greatly reduce duplicate records n Print claims and online access problems greatly reduced n Metadata such as multiple library contacts n Subscription Marketing and Sales n Gap analyses n Metadata to inform new pricing models n Identification of affiliations, parent-child relationships parent- n New institutional subscriptions through personal subs analysis n Conversion of institutional print-only to online-only or print + online subscriptions through print- online- personal subs analysis n Online journal usage statistics for non -subscribing institutions non- n Lower Operational Costs n Smaller staffs through greater automation n Proper identification of non-renewals to reduce the number of renewal notices sent and to non- cut down on telephone renewal campaigns n Unnecessary grace copies need not be sent n Open Access/Author -Pay Model Access/Author- n Readily identify author’s affiliations for institutonal membership programs
  • 15. ONIX for Licensing Terms, EDItEUR n Standards for the communication of licensing terms n Building on the work of the Digital Libraries Federation's Electronic Resource Management Initiative (ERMI) and the joint EDItEUR / NISO work on ONIX for Serials n Initial funding contributions from the UK Publishers Licensing Society (PLS) and the Joint Information Systems Committee (JISC) n Recently formed Joint Working Party of NISO/DLF/EDItEUR/PLS
  • 16. Other Institutional Identification Activity n DLF-CrossRef Stakeholders’ Meeting n Washington, DC, October 7, 2005 n ARL Librarians, OCLC, LOC, Publishers, Subscription Agents Attended n Journal Supply Chain Efficiency Improvement Pilot (www.journalsupplychain.org) n Pilot to see how a common institutional identifier might be used effectively across the supply chain n Ringgold, Inc. n Swets Information Services n Stanford’s HighWire Press and a group of publishers with content at HighWire n The British Library n UK libraries n 9 Working Packages, corresponding to the segments of the supply chain (e.g., library- library-agent, agent-publisher, publisher-web vendor, etc.) agent- publisher-
  • 17. Some Issues n Granularity n How do we handle parts of the whole, “user groups” within each institution (when it’s not enough to define just the entire organization)? n Licensing Units n Postal Addresses n Governance n Maintainance n Fulfillment/Access Control Systems n Cost of implementation
  • 18. Identifiers are Not Just for Subscribers! n Publishers n Imprints, Divisions n Subscription Agents n Subscription Software Vendors n Web Hosters n Library Systems Vendors n Digital/Electronic Rights Management Vendors n “Knowledge Industry” Organizations n AAP, ALA, SLA, ALPSP, CrossRef, DLF, EDItEUR, ERMI, ICEDIS, PA, PLS, SSP, STM, UKSG
  • 19. Thank You! Gregory Malar Rockefeller University Press 1114 First Avenue New York, NY 10021 USA Tel: +1 212 327 7948 Fax: +1 212 327 7944 Email: malarg@rockefeller.edu