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Learning community: If I build it, will they come? 
Associate Professor Shirley Reushle 
Deputy Director 
Australian Digital Futures Institute 
University of Southern Queensland 
Keynote presentation APLEC conference, 13-15 November 2014 Auckland, NZ
Presentation aims 
 
To explore the concept of a learning community 
 
To consider the importance of leadership in creating and maintaining a learning community 
 
To share insights into what makes a successful learning community 
 
To demonstrate methods for conducting a learning community 
2
Ongoing aim of USQ: 
improve learning and increase access 
27,000 
students 
76% off-campus 
USQ: regional university 
Commenced online 1997 
3
My context 
 
My discipline is Education, specifically online education 
 
17 years’ online teaching experience (since 1997) 
 
My guiding question - what do I, as an educator, need to do to provide successful learning experiences for my students? 
4
What are my propositions? 
5
The concept of “community”, whether it is in an educational context or in other spheres of life, is highly valued by society. 
Having an agreeable set of individuals to call on for support when needed leads to individuals having a positive outlook and experiencing a greater sense of well being 
Evidence that strong feelings of community may not only increase persistence in learning activities, but it may also increase the flow of information among all learners, commitment to group goals, cooperation among members, and satisfaction with group efforts 
6
Students want more hands-on learning, more interactive lessons, and enjoy social learning activities. They do not like passive learning. 
7
8 
Communities need effective leadership to keep the community alive 
But, community should be a two way process, belonging to everyone. Shared “control” (leadership/responsibility) leads to increased engagement/involvement, and a sense of ownership.
Innovation should be part of the learning ethic in education – innovation springs from the freedom to connect ideas and individuals, in new and different ways. 
9
“Community” is at the heart… 
It’s a collaborative process 
Learners are PEOPLE… 
Need structure & purpose, yet 
flexibility & fluidity 
Effective leadership & facilitation 
…and should feel they are part of something special 10
Consider… 
 
Do learning communities “work” in your context? Are they necessary? 
 
What purposes might a learning community serve in your context? 
 
Is it important, in your discipline, to acknowledge and actively demonstrate recognition and acceptance of difference in terms of perspectives, values, beliefs, etc.? 
 
Is the development of interactive and collaborative skills required in your discipline context? In your students’ worlds of work? 
11
Ohler, J.B. (2010). Digital community, digital citizen. Thousand Oaks, CA: Corwin. 
“…many educational systems still force learners to have two lives, their traditional educational (lives) within school and outside of school, their digital lives”. 
“As a student whose livelihood depends on appropriate use of technology, it is tremendously frustrating to have to leave my technology at the door”. 
12
Peer-to-peer support is not new or atypical. In a physical community, you are seen and your presence is evident and registered in the minds of others. 
In a virtual community, with the lack of visual cues, you must make a determined effort to communicate with others in order to establish your existence. However, once that communication occurs, the online environment makes the circle of peer support more visible and evident. 
13
Is there a relationship between the physical separation of learners in educational programs and higher dropout rates? 
Research reveals that separation and its resultant reduction in the sense of community, leads to feelings of disconnection, isolation, distraction, and lack of engagement and is often a major contributor to attrition. 
14
Forming connections… 
Building community… 
15
Forming connections… 
(Source: Husband, J. (2012). Wirearchy. http://www.wirearchy.com/) 16
Digital learning community... defined as a group of people who come together in an online environment to conduct focused and scholarly dialogue, collaborate with their peers, share resources and practices, and build and deepen knowledge and expertise. 
17
 
How can I form and sustain successful learning communities with groups of online learners? 
 
How do I maintain interest and participation in an online learning community? 
18
19
What is valuable about collaborating online? 
Online activity and video 20
 
“ 
 
Flexibility - participation from anywhere, any time - removes geographic barriers 
 
Convenience, continuity, connectedness 
 
Visibility of discussions 
 
Participation is democratised 
 
Opportunities for critical reflection 
 
Opportunities to meet and work with a diverse, potentially global group of peers and build community 
 
Can provide an efficient mechanism for sharing resources 
21
Describe a challenging experience you have had online. 
Online activity and video 22
23
Regardless of the strategies employed by the teacher, the decision to join an online community appears to rest with the “will” of the individual. 
Members need a reason to come back, time and time again, to an online community. 
24
Activities in the community should promote interactivity, collaboration and be social 
The prior knowledge and expertise of learners must be acknowledged 
The prior knowledge and expertise of learners must be acknowledged 
The learning community needs structure & purpose, yet 
flexibility & fluidity 
Participants need to be able to project themselves in a learning environment – a strong sense of “presence” 
Activities should be situated and contextual – authentic, and meaningful 
Time and “space” to reflect is crucial to the learning process 
The pedagogy of a learning community 
25
26 
Other challenges identified in the literature related to building online learning communities
• 
Instability/unreliability of the online environment for both students and teachers (e.g. poor internet connection; drop-outs; sound delays) 
• 
Some applications make it difficult to create communities online 
• 
24/7 expectation of students 
Access, reliability, usability 
27
• 
Students are sometimes technologically inexperienced 
• 
Wanting to vary strategies and being innovative and creative – but the challenge of having to learn another online platform in order to use it efficiently and interactively; 
• 
Challenge of working with large numbers of students 
• 
Resistance to technology by students and teachers 
• 
Time required to engage and do a good job may be underestimated by the institution 
• 
Need for more SUPPORT – JUST IN TIME rather than JUST IN CASE 
Knowledge and skills/digital literacies 
28
Inflexible institutional administrative demands; inflexible systems 
Working outside the institutional options e.g. mobile, social media, open options can be a challenge 
The challenge of using multiple channels of engagement 
Managing diverse student expectations 
Designing for individualisation and flexibility (without killing the teachers) 
Flexibility…and inflexibility 
29
Break large groups into smaller groups as quickly as possible and provide activities that immediately focus on developing community. 
Explicitly state, and actively model the recognition and acceptance of difference in terms of perspectives, values, beliefs, etc. 
How do I build a learning community? 
30
31 
Use messages to maintain contact with participants, prompt activity, and promote a caring, safe environment for learning.
Provide formal and informal activities to develop a sense of community, especially at the beginning e.g., introductions, small group activities that focus on the process rather than an outcome. 
Ensure a sense of substantive, meaningful purpose for the existence of the community e.g., participating in interactive, collaborative activities that are tied to assessment requirements. The notion that an online community can be solely about coming together to talk is questionable. 32
Be explicit about what you doing, and why you are doing it… 
33
Original principles for designing for online learning… 
DESIGN PRINCIPLES 
(from Reushle, 2005) 
EXAMPLE 
The CHE factor - Connectivity, Humanness and Empathy 
The central tenet – critical in establishing and maintaining “presence” 
Learning to be learner-centred and learning centred 
Places the learner and learning firmly at the centre of the learning process 
Immerse to converse - reflection is critical 
Learners need support and practice in recognising frames of reference and using their imagination to redefine problems from a different perspective 
Learning must be a community activity 
The concept of community, whether it is in an educational context or in other spheres of life, is highly valued by society. 
Online educators are learners and learners are online educators 
Learn about online learning by being an online learner; Provide opportunities for learners to assume facilitative roles 
Communication is VIP - Visible, Instant and provides a Permanent record 
Online activity can create a visible, instant, and permanent record 
Educators need to be able to interpret signs of change in the learning environment and respond accordingly to encourage dynamic growth 
“Read” the learning environment regularly and be prepared to adapt and change according to the context. 
Lead by example – create a model experience. The provision of exemplars or models supports and enhances the online experience for learners. 
Provide quality models or exemplars – e.g. model answers, project examples, guidelines, model behaviour which provides sound examples for students 
An online learning environment must be built, managed, and nurtured. 
Be responsive, proactive, and organised. 34
Technologies = tools that enable us to do our job – not an optional extra 
As educators, we must consider what we want to achieve with our learners, and determine how the technologies can help us do that… 
35
What other tools? 
It's difficult to stay current and informed in a climate where everything is changing (George Siemens) 36
37
38 
• 
Free tool – based on keyword searching 
• 
Notification is pushed to you via email 
• 
Allows you to accept or discard suggested links = quality control 
• 
Publishes links in magazine-type layout 
• 
Great application to report events - 
• 
Supports digital communities 
FREE digital curation tool
39
40
41 
For meetings, discussions, sharing of ideas
42
• 
Used to collect websites in one place 
• 
Private/public bookmarks 
• 
Groups can aggregate content and collaboratively build libraries 
43
http://www.zotero.org/ 
44
45
46
PURPOSEFUL 
requires leadership 
engaged 
social 
about PEOPLE 
has structure 
connected 
In summary, a learning community is…
Shirley Reushle shirley.reushle@usq.edu.au 
Images sourced from: http://www.kozzi.com Shirley Reushle MS clipart 
? 
@ 
… 
! 
48

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Shirley Reushle Plenary APLEC2014

  • 1. Learning community: If I build it, will they come? Associate Professor Shirley Reushle Deputy Director Australian Digital Futures Institute University of Southern Queensland Keynote presentation APLEC conference, 13-15 November 2014 Auckland, NZ
  • 2. Presentation aims  To explore the concept of a learning community  To consider the importance of leadership in creating and maintaining a learning community  To share insights into what makes a successful learning community  To demonstrate methods for conducting a learning community 2
  • 3. Ongoing aim of USQ: improve learning and increase access 27,000 students 76% off-campus USQ: regional university Commenced online 1997 3
  • 4. My context  My discipline is Education, specifically online education  17 years’ online teaching experience (since 1997)  My guiding question - what do I, as an educator, need to do to provide successful learning experiences for my students? 4
  • 5. What are my propositions? 5
  • 6. The concept of “community”, whether it is in an educational context or in other spheres of life, is highly valued by society. Having an agreeable set of individuals to call on for support when needed leads to individuals having a positive outlook and experiencing a greater sense of well being Evidence that strong feelings of community may not only increase persistence in learning activities, but it may also increase the flow of information among all learners, commitment to group goals, cooperation among members, and satisfaction with group efforts 6
  • 7. Students want more hands-on learning, more interactive lessons, and enjoy social learning activities. They do not like passive learning. 7
  • 8. 8 Communities need effective leadership to keep the community alive But, community should be a two way process, belonging to everyone. Shared “control” (leadership/responsibility) leads to increased engagement/involvement, and a sense of ownership.
  • 9. Innovation should be part of the learning ethic in education – innovation springs from the freedom to connect ideas and individuals, in new and different ways. 9
  • 10. “Community” is at the heart… It’s a collaborative process Learners are PEOPLE… Need structure & purpose, yet flexibility & fluidity Effective leadership & facilitation …and should feel they are part of something special 10
  • 11. Consider…  Do learning communities “work” in your context? Are they necessary?  What purposes might a learning community serve in your context?  Is it important, in your discipline, to acknowledge and actively demonstrate recognition and acceptance of difference in terms of perspectives, values, beliefs, etc.?  Is the development of interactive and collaborative skills required in your discipline context? In your students’ worlds of work? 11
  • 12. Ohler, J.B. (2010). Digital community, digital citizen. Thousand Oaks, CA: Corwin. “…many educational systems still force learners to have two lives, their traditional educational (lives) within school and outside of school, their digital lives”. “As a student whose livelihood depends on appropriate use of technology, it is tremendously frustrating to have to leave my technology at the door”. 12
  • 13. Peer-to-peer support is not new or atypical. In a physical community, you are seen and your presence is evident and registered in the minds of others. In a virtual community, with the lack of visual cues, you must make a determined effort to communicate with others in order to establish your existence. However, once that communication occurs, the online environment makes the circle of peer support more visible and evident. 13
  • 14. Is there a relationship between the physical separation of learners in educational programs and higher dropout rates? Research reveals that separation and its resultant reduction in the sense of community, leads to feelings of disconnection, isolation, distraction, and lack of engagement and is often a major contributor to attrition. 14
  • 16. Forming connections… (Source: Husband, J. (2012). Wirearchy. http://www.wirearchy.com/) 16
  • 17. Digital learning community... defined as a group of people who come together in an online environment to conduct focused and scholarly dialogue, collaborate with their peers, share resources and practices, and build and deepen knowledge and expertise. 17
  • 18.  How can I form and sustain successful learning communities with groups of online learners?  How do I maintain interest and participation in an online learning community? 18
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  • 20. What is valuable about collaborating online? Online activity and video 20
  • 21.  “  Flexibility - participation from anywhere, any time - removes geographic barriers  Convenience, continuity, connectedness  Visibility of discussions  Participation is democratised  Opportunities for critical reflection  Opportunities to meet and work with a diverse, potentially global group of peers and build community  Can provide an efficient mechanism for sharing resources 21
  • 22. Describe a challenging experience you have had online. Online activity and video 22
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  • 24. Regardless of the strategies employed by the teacher, the decision to join an online community appears to rest with the “will” of the individual. Members need a reason to come back, time and time again, to an online community. 24
  • 25. Activities in the community should promote interactivity, collaboration and be social The prior knowledge and expertise of learners must be acknowledged The prior knowledge and expertise of learners must be acknowledged The learning community needs structure & purpose, yet flexibility & fluidity Participants need to be able to project themselves in a learning environment – a strong sense of “presence” Activities should be situated and contextual – authentic, and meaningful Time and “space” to reflect is crucial to the learning process The pedagogy of a learning community 25
  • 26. 26 Other challenges identified in the literature related to building online learning communities
  • 27. • Instability/unreliability of the online environment for both students and teachers (e.g. poor internet connection; drop-outs; sound delays) • Some applications make it difficult to create communities online • 24/7 expectation of students Access, reliability, usability 27
  • 28. • Students are sometimes technologically inexperienced • Wanting to vary strategies and being innovative and creative – but the challenge of having to learn another online platform in order to use it efficiently and interactively; • Challenge of working with large numbers of students • Resistance to technology by students and teachers • Time required to engage and do a good job may be underestimated by the institution • Need for more SUPPORT – JUST IN TIME rather than JUST IN CASE Knowledge and skills/digital literacies 28
  • 29. Inflexible institutional administrative demands; inflexible systems Working outside the institutional options e.g. mobile, social media, open options can be a challenge The challenge of using multiple channels of engagement Managing diverse student expectations Designing for individualisation and flexibility (without killing the teachers) Flexibility…and inflexibility 29
  • 30. Break large groups into smaller groups as quickly as possible and provide activities that immediately focus on developing community. Explicitly state, and actively model the recognition and acceptance of difference in terms of perspectives, values, beliefs, etc. How do I build a learning community? 30
  • 31. 31 Use messages to maintain contact with participants, prompt activity, and promote a caring, safe environment for learning.
  • 32. Provide formal and informal activities to develop a sense of community, especially at the beginning e.g., introductions, small group activities that focus on the process rather than an outcome. Ensure a sense of substantive, meaningful purpose for the existence of the community e.g., participating in interactive, collaborative activities that are tied to assessment requirements. The notion that an online community can be solely about coming together to talk is questionable. 32
  • 33. Be explicit about what you doing, and why you are doing it… 33
  • 34. Original principles for designing for online learning… DESIGN PRINCIPLES (from Reushle, 2005) EXAMPLE The CHE factor - Connectivity, Humanness and Empathy The central tenet – critical in establishing and maintaining “presence” Learning to be learner-centred and learning centred Places the learner and learning firmly at the centre of the learning process Immerse to converse - reflection is critical Learners need support and practice in recognising frames of reference and using their imagination to redefine problems from a different perspective Learning must be a community activity The concept of community, whether it is in an educational context or in other spheres of life, is highly valued by society. Online educators are learners and learners are online educators Learn about online learning by being an online learner; Provide opportunities for learners to assume facilitative roles Communication is VIP - Visible, Instant and provides a Permanent record Online activity can create a visible, instant, and permanent record Educators need to be able to interpret signs of change in the learning environment and respond accordingly to encourage dynamic growth “Read” the learning environment regularly and be prepared to adapt and change according to the context. Lead by example – create a model experience. The provision of exemplars or models supports and enhances the online experience for learners. Provide quality models or exemplars – e.g. model answers, project examples, guidelines, model behaviour which provides sound examples for students An online learning environment must be built, managed, and nurtured. Be responsive, proactive, and organised. 34
  • 35. Technologies = tools that enable us to do our job – not an optional extra As educators, we must consider what we want to achieve with our learners, and determine how the technologies can help us do that… 35
  • 36. What other tools? It's difficult to stay current and informed in a climate where everything is changing (George Siemens) 36
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  • 38. 38 • Free tool – based on keyword searching • Notification is pushed to you via email • Allows you to accept or discard suggested links = quality control • Publishes links in magazine-type layout • Great application to report events - • Supports digital communities FREE digital curation tool
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  • 41. 41 For meetings, discussions, sharing of ideas
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  • 43. • Used to collect websites in one place • Private/public bookmarks • Groups can aggregate content and collaboratively build libraries 43
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  • 47. PURPOSEFUL requires leadership engaged social about PEOPLE has structure connected In summary, a learning community is…
  • 48. Shirley Reushle shirley.reushle@usq.edu.au Images sourced from: http://www.kozzi.com Shirley Reushle MS clipart ? @ … ! 48