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SEMINARS 28 & 40!
Integrating Multi-Channel Strategies:
    A Roadmap for Digital Cross-Platform Success

                                  Stephen Randall, CEO LocaModa
                                 Contact: srandall@locamoda.com
                                  Follow: twitter.com/stephenrandall




Copyright © 2010 LocaModa Inc.         stephenrandall@locamoda.com • twitter.com/stephenrandall   1
YOUR AUDIENCE IS CONNECTED!
BUT ARE YOU CONNECTED TO THEM?!



Copyright © 2010 LocaModa Inc.   stephenrandall@locamoda.com • twitter.com/stephenrandall   2
ENGAGEMENT IS CROSS-CHANNEL!




                                                       SOCIAL!
                                                                                                                                             SPECIAL
                                 CRO                                                                                                    T!
                                    SS-                                                                                           MEN
                                       CHA
                                                                                                                              GAGE

                                                                                                                                             OFFER!
                                             NNE                                                                         EN




                                                                      CROSS-CHANNEL ENGAGEMENT!
                                                 LE                                                                  L
                                                     NGA                                                     A   NNE
                                                           GEM                                           -CH
                                                               ENT!                               CR OSS



                            MOBILE!                                                                                 LOCAL!
                                                                                                                               SPECIAL
                                                                                                                               OFFER!


Copyright © 2010 LocaModa Inc.            stephenrandall@locamoda.com • twitter.com/stephenrandall                                                     3
SCREENS NEED TO REACH MILES!
                                   (NOT FEET)
                                            !

          MOBILE CLICK!                                     WEB CLICK!

                                                                                            MILES!

                                          FEET!




DIGITAL OUT-OF-HOME
  NETWORKED SCREEN!




                                                                                                 PEOPLE ON-LINE
                                                PEOPLE                                            - FOLLOWERS,
                                               IN VENUES!                                           FANS, ETC!

Copyright © 2010 LocaModa Inc.   stephenrandall@locamoda.com • twitter.com/stephenrandall                     4
METCALFʼS LAW!
                              “The value of a network is proportional to the 	

                          square of the number of connected users of the system”	





                                 DOOH NETWORKS DO NOT LEVERAGE
                                 THEIR POTENTIAL NETWORK EFFECT!
Copyright © 2010 LocaModa Inc.         stephenrandall@locamoda.com • twitter.com/stephenrandall   5
NO NETWORK EFFECT!




Copyright © 2010 LocaModa Inc.    stephenrandall@locamoda.com • twitter.com/stephenrandall   6
LEVERAGING NETWORK EFFECT!




Copyright © 2010 LocaModa Inc.        stephenrandall@locamoda.com • twitter.com/stephenrandall   7
EXAMPLE 1: VANS “BEHERE”
                          Global campaign for Vans, enabling photos, text messages !
                         connected to Facebook, Twitter, Vans.com and Times Square.!




Copyright © 2010 LocaModa Inc.         stephenrandall@locamoda.com • twitter.com/stephenrandall   8
EXAMPLE 2: TOSCANINI’S
                                  Twitter, Foursquare, Text-messaging – enable venue
                                 marketing, engagement with patrons online and in venue,
                                  reduction of perceived wait time and interactive ads.!




Copyright © 2010 LocaModa Inc.             stephenrandall@locamoda.com • twitter.com/stephenrandall   9
EXTRA READING…
         www.locaModa.com/about/white_papers!

         •  Dealing with F**k & Other User Generated Content Challenges for Digital
            Out of Home Networks, August 2009!
         •  Building an Interactive Digital Out of Home Experience - Basic
            Considerations for Mobile & Social Interactivity on Digital Out of Home
            Networks, August 2009!
         •  Building an Interactive Digital Out of Home Experience - Basic
            Considerations for Mobile & Social Interactivity on Digital Out of Home
            Networks, August 2009!
         •  The Different Capabilities of Interactive Mobile & Social Media on Digital
            Out Of Home Systems -- Not All Systems Are Created Equal, August 2009 !
         •  Overcoming Ghost Town - Leveraging the Network Effect to Enhance the
            Interactive Experience on Digital Out of Home Networks, August 2009!
         •  Making The Most of Mobile Marketing: Leveraging Mobile and Social
            Networks to Amplify Response Rates From The “Connected Class”!

         Follow me on Twitter: stephenrandall!

Copyright © 2010 LocaModa Inc.    stephenrandall@locamoda.com • twitter.com/stephenrandall   10

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Place Based Social Media, DSE2010 Stephen Randall

  • 1. SEMINARS 28 & 40! Integrating Multi-Channel Strategies: A Roadmap for Digital Cross-Platform Success Stephen Randall, CEO LocaModa Contact: srandall@locamoda.com Follow: twitter.com/stephenrandall Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 1
  • 2. YOUR AUDIENCE IS CONNECTED! BUT ARE YOU CONNECTED TO THEM?! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 2
  • 3. ENGAGEMENT IS CROSS-CHANNEL! SOCIAL! SPECIAL CRO T! SS- MEN CHA GAGE OFFER! NNE EN CROSS-CHANNEL ENGAGEMENT! LE L NGA A NNE GEM -CH ENT! CR OSS MOBILE! LOCAL! SPECIAL OFFER! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 3
  • 4. SCREENS NEED TO REACH MILES! (NOT FEET) ! MOBILE CLICK! WEB CLICK! MILES! FEET! DIGITAL OUT-OF-HOME NETWORKED SCREEN! PEOPLE ON-LINE PEOPLE - FOLLOWERS, IN VENUES! FANS, ETC! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 4
  • 5. METCALFʼS LAW! “The value of a network is proportional to the square of the number of connected users of the system” DOOH NETWORKS DO NOT LEVERAGE THEIR POTENTIAL NETWORK EFFECT! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 5
  • 6. NO NETWORK EFFECT! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 6
  • 7. LEVERAGING NETWORK EFFECT! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 7
  • 8. EXAMPLE 1: VANS “BEHERE” Global campaign for Vans, enabling photos, text messages ! connected to Facebook, Twitter, Vans.com and Times Square.! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 8
  • 9. EXAMPLE 2: TOSCANINI’S Twitter, Foursquare, Text-messaging – enable venue marketing, engagement with patrons online and in venue, reduction of perceived wait time and interactive ads.! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 9
  • 10. EXTRA READING… www.locaModa.com/about/white_papers! •  Dealing with F**k & Other User Generated Content Challenges for Digital Out of Home Networks, August 2009! •  Building an Interactive Digital Out of Home Experience - Basic Considerations for Mobile & Social Interactivity on Digital Out of Home Networks, August 2009! •  Building an Interactive Digital Out of Home Experience - Basic Considerations for Mobile & Social Interactivity on Digital Out of Home Networks, August 2009! •  The Different Capabilities of Interactive Mobile & Social Media on Digital Out Of Home Systems -- Not All Systems Are Created Equal, August 2009 ! •  Overcoming Ghost Town - Leveraging the Network Effect to Enhance the Interactive Experience on Digital Out of Home Networks, August 2009! •  Making The Most of Mobile Marketing: Leveraging Mobile and Social Networks to Amplify Response Rates From The “Connected Class”! Follow me on Twitter: stephenrandall! Copyright © 2010 LocaModa Inc. stephenrandall@locamoda.com • twitter.com/stephenrandall 10