1. 10240 10th
Ave Cir S
Bloomington, MN 55420
763-742-4949
ktbaier@comcast.net
KEVIN T. BAIER, MBA www.linkedin.com/in/kevintbaier
SENIOR IT LEADERSHIP
OBJECTIVE: To lead and manage focused, results-oriented business technology organizations so that an
enterprise will achieve critical, market-differentiating goals.
PROFESSIONAL Business technology professional with progressive management experience in the
SUMMARY U.S.,Europe, South America and mainland China. Demonstrated passion for defining
strategies, achieving tactical objectives and for developing highly effective teams.
Partners with business leaders to create timely, relevant and cost-effective solutions.
Earned a reputation for adapting quickly to dynamic environments, for being an
outstanding communicator at all levels of an organization and for “creating order out of
chaos”.
Leadership & Planning Program & Project Process & Resource
Mission Definition Program Management Process Improvement
Budgeting Project Execution Capacity Planning
Organizational Development Methodology Dexterous Directed Collaboration
Vendor Management Flexible Communication Education/Training
PROFESSIONAL EXPERIENCE
Fulcrum Consulting 2010-Present
Twin Cities full service consulting firm with office locations across the country; offers a complete range
of management and IT professional services solutions.
Engagement Manager Consultant | Client: United Health Group (UHG)
Led effort to address strategic misalignment between senior leaders at UHG-IT and Ovations business
segment; developed and managed business process solutions to better coordinate expectations
associated with enterprise-wide consolidation of Provider data.
Capella Education Company 2007-2009
$1.58B for-profit, fully accredited university based in Minneapolis that provides online post-secondary
education services for adults throughout the United States.
Manager, Business Intelligence
Senior Project Manager Consultant
Rebuilt and managed 10 person Business Intelligence team. Introduced numerous management best
practices, acquired talent to optimum levels, re-engaged with business and IT leadership. Led to more
consistent production support and project-related outcomes.
Managed effort to plan, document and coordinate in real-time the final execution of student
administration quarterly processes on outmoded legacy systems. Leveraged advanced collaboration
software tools to document and load-balance all process inter-dependencies, and to lead business and
IT efforts to successful completion prior to time-critical ERP launch.
2. KEVIN T. BAIER, Page 2
Hollstadt & Associates 2006-2008
Twin Cities management consulting services firm that since 1990 has focused on providing project
management consulting, business process analysis and IT strategic planning.
Senior Project Manager Consultant | Client: GMAC-Rescap
Managed virtual IT project teams to implement proprietary software releases as part of multi-year
strategic programs. Programs ranged in budgets from $250K to $4.6M. Delivered required
functionality so that the client could abide by statutes and offer market-differentiating solutions.
Best Buy Co., Inc. 1999-2006
$20.22B Fortune 100 specialty electronics retailer with stores in the United States, Canada, Mexico,
China, and Europe.
Senior Innovation Execution Manager, Best Buy Technology Group
Senior Solutions Execution Manager, Marketing
Product Capability Manager, Information Systems (promotion)
Delivery Project Manager, Information Systems (promotion)
Project Leader, Information Systems
Created plan and organized cross-functional team to build retail technology testing facility / fully
operational retail store on corporate campus. Once executed, plan was to pilot and evaluate both
enterprise and customer-facing technologies to be deployed later in the chain.
Staffed and developed two lab facility teams, one for product testing and another to support new
solution-selling strategic initiative. Hired and managed a team of full-time and contract employees
reduce return rates and launch products with higher customer satisfaction.
Created and managed 17 person command center to support rollout of company-wide SQL-based
ERP. Achieved project rollout that allowed for 16 service centers and over 500 stores to improve
service to thousands of customers.
Oracle Corporation 1998-1999
$132.86B Fortune 500 company, world's largest enterprise software provider specializing in developing
and marketing enterprise software products — particularly database management systems.
Senior Functional Consultant | Client: Marvin Windows and Doors
Documented and executed system testing and implementation plan for HR/Payroll system as part of
rollout for company-wide ERP.
Katun Corporation 1997-1998
Privately held, world’s largest supplier of OEM-compatible imaging supplies, photoreceptors, and parts
for the office equipment industry
Lead Design Analyst (promotion)
Senior Programmer Analyst
Drove effort between core business and IT to support launch of new South American warehouse
facilities. Additionally, managed team of application developers to support logistics and customer
service functions both domestically and in Europe. Led to successful, efficient operations on three
continents.
FICO (formerly DynaMark, acquired in 1992) 1996-1997
$1.19B company whose Decision Management solutions combine trusted advice, world-class analytics
and innovative applications to give organizations the power to automate, improve and connect decisions
across their business
3. KEVIN T. BAIER, Page 3
Business Systems Analyst
Designed, documented and followed through with customized business systems processes to support
the direct marketing needs of external clients. Contributed to successful, finely targeted implementation
of credit card promotions at banking institutions.
St. Jude Medical, Inc. 1991-1996
$7.46B medical technology and services company that focus on putting more control into the hands of
those who treat cardiac, neurological and chronic pain patients worldwide.
Business Analyst/Team Leader (promotion)
Programmer Analyst (promotion)
Sr. Programmer (initially as Consultant)
Spearheaded project to create new business systems for acquired European division. Resulted in 12
countries successfully engaged in business under new company with no disruption of service, doubling
size of original company.
Managed and evaluated IT support team members as part of annual review process. Over time,
removed low achieving team members and promoted others in order to create a more productive
department.
Managed project to execute beta test of new 3rd party payroll system. After coordinating off-site
training and testing, company accepted recommendation to stop test due to inferior software.
Cap Gemini Sogeti 1987-1991
One of the world's largest information technology, management consulting, outsourcing and professional
services companies operating in more than 36 countries.
Senior Programmer Consultant | Clients: Solvay Animal Health, Honeywell Corporate
Headquarters, Honeywell Homes and Buildings
Programmed and tested software solutions for real-time and batch order management, HR benefits
administration, sales and marketing systems as part of multi-year programs. Clients achieved
operational goals and increased sales visibility.
TECHNOLOGY SUMMARY
Operating Systems: Honeywell GCOS-8 | IBM MVS | HP MPE/iX | UNIX | Microsoft
ERP: Oracle HRIS v10 | PeopleSoft EPM v8.9 | Clarify Service Management
Business Intelligence: IBM DataStage | MS SSIS 2005, Sharepoint 2003/2007, RS 2005/2008
Database: MS SQL Server 2005, 2008 | Oracle | HP Image | HP KSAM
Software Languages: MS SQL, .NET, Visual Basic | SAS | Cognos Quick, QTP, Quiz | COBOL
EDUCATION
Master of Business Administration, Cardinal Stritch University, Milwaukee, WI
Bachelor of Science, Computer Science, Sociology Minor, Iowa State University, Ames, IA
PROFESSIONAL TRAINING & ACCOMPLISHMENTS
American Management Association’s Structured Systems Analysis and Design
American Management Association’s Information Systems Project Management
Dale Carnegie’s Effective Speaking and Human Relations Course