Peter Kerkhof

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Academic Positions 2010 – Special Professor Customer Media, University of Amsterdam, Dept. of Communication Science (1 day per week) 2008 – now Associate Professor, VU Dept. of Communication Science 2003 – 2007 Assistant professor, VU Dept. of Communication Science 2000 – 2002 Assistant professor, VU Dept. of Political & Admin. Science 1996 – 2000 Post-doc, VU Dept. of Social Psychology 1992 – 1996 PhD-student, VU Dept. of Social Psychology 1990 – 1992 Researcher, VU Dept. of Social Psychology

social media webcare customer media social media; wetenschapscommunicatie social media; charities; goede doelen; social media; facebook; twitter; protest; egypt acsm; content marketing social media; online customer care; crisis pr; con content marketing customer media; social media; contant marketing customer magazines crisis communication; pr; social media; facebook wetenschapscommunicatie social media twitter bacheloropleidingen hoger onderwijs vu communicatiewetenschap online communities onderzoek online behavior onlien care management reputation custumer consumer wellbeing addiction use relationships marriage internet close compulsive

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Peter Kerkhof

Wetenschapscommunicatie 2.0

Goede doelen & sociale media

Social media use and the #25jan Egyptian uprising (ECREA 2012, Istanbul)

Talking to customers: characteristics of effective social media conversations

Waarom content marketing groeit (en reclame niet)

Geloofwaardigheid in customer magazines en sociale media

Crisis PR op Facebook

Wetenschap in 140 tekens

Binden, boeien, bekwamen en bezuinigen

Meten en weten in social media

Nachtmerrie of droom: over het samenspel van social media en customer media

Roi van Webcare

Experimenting with webcare

Relationship Quality & Compulsive Internet use