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BiModal IT
ARCHITECTUREBUSINESS VALUE GOVERNANCE
Kumar Munuswamy
AVP, Cognizant Digital
BIMODAL IT CHARACTERISTICS
TYPICAL CHALLENGES
BUSINESS VALUE ON INVESTMENT
1
2
3
JOURNEY TO BECOME BIMODAL4
TECHNOLOGY & GOVERNANCE5
3
BIMODAL IT CHARACTERISTICS
MODE 1
RELIABILITY
PLAN DRIVEN
WATERFALL
IT CENTRIC
PROVEN TECH
MODE 2
AGILITY
EMPIRICAL
AGILE, KANBAN
BUSINESS DRIVEN
NEW TECH
EFFICIENCY
Vs
INNOVATION
RENOVATE INNOVATE
4
TYPICAL CHALLENGES
Prepare the
organization for a
cultural change while
executing BiModal
Being a new model,
getting the head around
dual Governance is a
significant task
Business Case for Funding
& Measuring ROI
Need to clearly distinguish
the candidates for the
Mode 1 & Mode 2
programs
Developing the right
talent to design &
manage BiModal
5
BUSINESS CASE FOR RETURN ON INVESTMENT
ADDITIONAL
REVENUE
REVENUE
RETENTION
COST SAVINGS
NEW BUSINESS
MODEL
CUSTOMER
EXPERIENCE
BUSINESS PROCESS
OPTIMIZATION
6
PATH TO BIMODAL IT - Frequent Synchronization is a Must
PILOT , REFINE, SCALE AND
SYNCHRONIZE
ESTABLISH PLATFORM, PROCESS,
ARCHITECTURE & GOVERNANCE
MEASURE AND REPORT RETURN
ON INVESTMENT KPIS
4 3
5
FINALIZE STRATEGY, ORG STRUCTURE AND
IMPLEMENTATION ROADMAP
1
TALENT ENABLEMENT FOR
IT , BUSINESS & VENDORS
2
7
JOURNEY REQUIRES BOTH MARATHONS AND SPRINTS
THINK BIG
DISCOVER
START SMALL &FAIL FAST
IDEATE + PILOT
DELIVER QUICKLY
SCALE
MVP
Design
Thinking
Labs &
Garages
Agile Pods
in Factory
8
PLATFORMS & ARCHITECTURE – The New world
TDD &
BDD
HYBRID CLOUD
FORESIGHT & INSIGHTS
LOW CODE PLATFORMS
MICRO SERVICES
POLYGLOT
PAAS
DEVOPS
OMNI CHANNEL
COGNITIVE
TECH DEBT
EVERYTHING
CONNECTED
9
SOME DATA POINTS
60-70%
of all projects will
go into a BiModal
mode by 2017
50%
of these projects will
be completely messed
up because of lack of
Governance & right set
of skills
30%
of investments
will struggle to get
Return on
Investment
Source Gartner
THANK
YOU

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bimodal it - kumar

  • 1. BiModal IT ARCHITECTUREBUSINESS VALUE GOVERNANCE Kumar Munuswamy AVP, Cognizant Digital
  • 2. BIMODAL IT CHARACTERISTICS TYPICAL CHALLENGES BUSINESS VALUE ON INVESTMENT 1 2 3 JOURNEY TO BECOME BIMODAL4 TECHNOLOGY & GOVERNANCE5
  • 3. 3 BIMODAL IT CHARACTERISTICS MODE 1 RELIABILITY PLAN DRIVEN WATERFALL IT CENTRIC PROVEN TECH MODE 2 AGILITY EMPIRICAL AGILE, KANBAN BUSINESS DRIVEN NEW TECH EFFICIENCY Vs INNOVATION RENOVATE INNOVATE
  • 4. 4 TYPICAL CHALLENGES Prepare the organization for a cultural change while executing BiModal Being a new model, getting the head around dual Governance is a significant task Business Case for Funding & Measuring ROI Need to clearly distinguish the candidates for the Mode 1 & Mode 2 programs Developing the right talent to design & manage BiModal
  • 5. 5 BUSINESS CASE FOR RETURN ON INVESTMENT ADDITIONAL REVENUE REVENUE RETENTION COST SAVINGS NEW BUSINESS MODEL CUSTOMER EXPERIENCE BUSINESS PROCESS OPTIMIZATION
  • 6. 6 PATH TO BIMODAL IT - Frequent Synchronization is a Must PILOT , REFINE, SCALE AND SYNCHRONIZE ESTABLISH PLATFORM, PROCESS, ARCHITECTURE & GOVERNANCE MEASURE AND REPORT RETURN ON INVESTMENT KPIS 4 3 5 FINALIZE STRATEGY, ORG STRUCTURE AND IMPLEMENTATION ROADMAP 1 TALENT ENABLEMENT FOR IT , BUSINESS & VENDORS 2
  • 7. 7 JOURNEY REQUIRES BOTH MARATHONS AND SPRINTS THINK BIG DISCOVER START SMALL &FAIL FAST IDEATE + PILOT DELIVER QUICKLY SCALE MVP Design Thinking Labs & Garages Agile Pods in Factory
  • 8. 8 PLATFORMS & ARCHITECTURE – The New world TDD & BDD HYBRID CLOUD FORESIGHT & INSIGHTS LOW CODE PLATFORMS MICRO SERVICES POLYGLOT PAAS DEVOPS OMNI CHANNEL COGNITIVE TECH DEBT EVERYTHING CONNECTED
  • 9. 9 SOME DATA POINTS 60-70% of all projects will go into a BiModal mode by 2017 50% of these projects will be completely messed up because of lack of Governance & right set of skills 30% of investments will struggle to get Return on Investment Source Gartner