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Social Media Strategy 101


                              Beth Becker
                                   @Spedwybabs
                                  @ProgCongress
                                   @IndigoStrats
                                  FB: Spedwybabs
                               Pinterest: Beth Becker

PA Progressive Summit
   March 1, 2013
   Harrisburg, PA
Pyramid of Social Media Strategy


                      Targeted
                     Engagement




                      Quality
                      Content
       Integration
       with entire              Authenticity
      organization




                                               2
Questions to Ask Yourself

                           What do I want to say?

                        Who do I want to say it to?

                          When do I want to say it?

                 Who do I want my audience to repeat it to?


           What areas of interest exist between us & our audience?


                How formal is my relationship with my audience?

         Which social media platform is best to accomplish my goal?

What other pieces are there to this effort & how can social media complement
                                   them?




                                                                      3
Who do you want to say it to?
      Targeted Engagement

         Geographic
      Political Ideology
      Issues of Interest
           Network
          Hashtags



                            4
When do I want to say it?


          Facebook                      Twitter
FB Self Reports Best Time in general:
                                    No Best Time- Repetition
             9-10 PM ET

          Facebook Insights               Tweriod.com
Who do I want my audience to repeat it to?
What areas of interest do I share with my audience?



      Pay attention to what people comment on/retweet


                  Notice people’s bios


       Ask open ended questions and note who responds
Which social media platform is best to accomplish my goal?




                  Building         Influencing         Easiest
                                                                     Web Traffic Integration of
  Biggest +     community;              the           Targeted
                                                                      Driver     Blog w/Social
                  Groups           Influencers       Engagement

                Pretty even                          Tech minded
   Biggest                          18-24, no                         Women        18-34, little
 Demographics
                gender split,                         young men
                                   gender gap                         w/80%        gender gab
                 under 35                               (18-25)
                   links,            links most       links, text,
                 pictures,             popular
   Types of                                             pictures,    pictures and
                 video get         pictures/video                                 anything goes
   Content                             are now           video,          video
                most traffic
                                     embedded          podcasts
                text only
                  long term
                                    media/blogger                             collaborative
                conversations,                       hangouts for web traffic
                                    outreach; real
                 social action,                                               social media
  Best Uses                             time          small video  referral,
                  internal &
                                    conversation;                               ie. story
                   external                          conferences meme testing
                                  trend monitoring                              gathering
                communication
Facebook Groups as Organizing Tools




              *Internal Team Communication (secret)


    *Group of people with a common interest, cause or work to do


*Group training community- good as a follow up & keep in touch tool
Facebook Groups as Organizing Tools
How formal is my relationship with my
              audience?


                               Don’t mistake
                                 formality
                                for lack of
                                personality
What other pieces are there to this effort & how can social
                   media complement them?

               Offline                            Online

             Doing a townhall           Take ?s via Twitter or Facebook


        Holding a press conference         Do a Blogger Call/Hangout

                                          Live Tweet- do a series of
              Door knocking               Pinterest boards featuring
                                                 neighborhoods

                                         Create a foursquare location,
             Holding a rally
                                           Live Tweet, designated #

                                         Collect stories/pictures etc
      Doing any kind of advocacy push
                                                  via Tumblr
5
6
Twitter Townhalls

• Just like an offline event, except on
  Twitter
• Possible Panel:
  – @Moderator
  – @PolicyExpert
  – @PolicyMaker
• Format
  – Panel discussion: 20-30 min
  – Audience Q&A: 20-30 min
  – RT question, then answer w/out
     @Reply
• Use an event hashtag
  – Promote in advance
  – Collect audience Qs in advance
  – Allows easy data collection


                                          7
Facebook
Townhall




           8
Tumblr
story collection
 for advocacy
Tumblr




         memes
Pinterest Auction




                    9
Pintition




            10
Denial of Hashtag
     • Take back the conversation on
       Twitter
       – #Stimulus
       – #3yearsNoBudget
       – #Obamacare
     • Identify & mobilize against right-
       wing hashtag campaigns
     • Use email, our hashtags & other
       channels to mobilize your
       networks
       – #p2
       – #ctl (#connecttheleft)
       – Issue specific hashtags



                                     11
Stealth
 Relatively
Inexpensive      Facebook Ads     Highly
                                 Targeted




                                  Source
Call to Action
                                Untraceable




                                            12
Facebook Pages Outreach



                        Your Page




                    Other targeted pages

• Toggle to use Facebook as your page
• Post your message on affinity pages
• Vary the text of your posts to avoid being suspended for
  SPAM

                                                             13
Custom Avatars/Twibbons




                          14
Trends

Increased use as Rapid Response
Trends
Online advertising continues to grow
Trends
Mobile and Tablets continue march to market domination
Trends

Curation or Becoming the expert through generosity
Trends

From Social Media to Social Networking to Social Sharing to Social Shopping
Trends
Cross pollination of platforms
Trends
The game-ification of social media
Trends
Embedded Action

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Prog summit3022013

  • 1. Social Media Strategy 101 Beth Becker @Spedwybabs @ProgCongress @IndigoStrats FB: Spedwybabs Pinterest: Beth Becker PA Progressive Summit March 1, 2013 Harrisburg, PA
  • 2. Pyramid of Social Media Strategy Targeted Engagement Quality Content Integration with entire Authenticity organization 2
  • 3. Questions to Ask Yourself What do I want to say? Who do I want to say it to? When do I want to say it? Who do I want my audience to repeat it to? What areas of interest exist between us & our audience? How formal is my relationship with my audience? Which social media platform is best to accomplish my goal? What other pieces are there to this effort & how can social media complement them? 3
  • 4. Who do you want to say it to? Targeted Engagement Geographic Political Ideology Issues of Interest Network Hashtags 4
  • 5. When do I want to say it? Facebook Twitter FB Self Reports Best Time in general: No Best Time- Repetition 9-10 PM ET Facebook Insights Tweriod.com
  • 6. Who do I want my audience to repeat it to? What areas of interest do I share with my audience? Pay attention to what people comment on/retweet Notice people’s bios Ask open ended questions and note who responds
  • 7. Which social media platform is best to accomplish my goal? Building Influencing Easiest Web Traffic Integration of Biggest + community; the Targeted Driver Blog w/Social Groups Influencers Engagement Pretty even Tech minded Biggest 18-24, no Women 18-34, little Demographics gender split, young men gender gap w/80% gender gab under 35 (18-25) links, links most links, text, pictures, popular Types of pictures, pictures and video get pictures/video anything goes Content are now video, video most traffic embedded podcasts text only long term media/blogger collaborative conversations, hangouts for web traffic outreach; real social action, social media Best Uses time small video referral, internal & conversation; ie. story external conferences meme testing trend monitoring gathering communication
  • 8. Facebook Groups as Organizing Tools *Internal Team Communication (secret) *Group of people with a common interest, cause or work to do *Group training community- good as a follow up & keep in touch tool
  • 9. Facebook Groups as Organizing Tools
  • 10. How formal is my relationship with my audience? Don’t mistake formality for lack of personality
  • 11. What other pieces are there to this effort & how can social media complement them? Offline Online Doing a townhall Take ?s via Twitter or Facebook Holding a press conference Do a Blogger Call/Hangout Live Tweet- do a series of Door knocking Pinterest boards featuring neighborhoods Create a foursquare location, Holding a rally Live Tweet, designated # Collect stories/pictures etc Doing any kind of advocacy push via Tumblr
  • 12. 5
  • 13. 6
  • 14. Twitter Townhalls • Just like an offline event, except on Twitter • Possible Panel: – @Moderator – @PolicyExpert – @PolicyMaker • Format – Panel discussion: 20-30 min – Audience Q&A: 20-30 min – RT question, then answer w/out @Reply • Use an event hashtag – Promote in advance – Collect audience Qs in advance – Allows easy data collection 7
  • 17. Tumblr memes
  • 19. Pintition 10
  • 20. Denial of Hashtag • Take back the conversation on Twitter – #Stimulus – #3yearsNoBudget – #Obamacare • Identify & mobilize against right- wing hashtag campaigns • Use email, our hashtags & other channels to mobilize your networks – #p2 – #ctl (#connecttheleft) – Issue specific hashtags 11
  • 21. Stealth Relatively Inexpensive Facebook Ads Highly Targeted Source Call to Action Untraceable 12
  • 22. Facebook Pages Outreach Your Page Other targeted pages • Toggle to use Facebook as your page • Post your message on affinity pages • Vary the text of your posts to avoid being suspended for SPAM 13
  • 24. Trends Increased use as Rapid Response
  • 26. Trends Mobile and Tablets continue march to market domination
  • 27. Trends Curation or Becoming the expert through generosity
  • 28. Trends From Social Media to Social Networking to Social Sharing to Social Shopping

Hinweis der Redaktion

  1. Alan