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Social Media For Business

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Sorav Jain
Sorav Jain

Social media provides several benefits for businesses: 1. It allows businesses to see what customers are saying about their brand and set up campaigns to go viral. 2. Social media eases internal communication and expenses while enabling customers to interact with the business anytime. 3. A business can use social media to engage customers, obtain user-generated content, maintain relationships, and provide 24/7 support.

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Social Media For Business @ TiE Chennai www.soravjain.com www.echovme.com
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Reasons Why Your Company Should Be On Social Media!
1.
2.
3.
4.
5. *Forrester
Know what your consumers are speaking about you Set up campaigns to make it go viral ORM WOM HR & PR Marketing Ease your internal communication and expenses Branding & Online Office Become virtual world Promotion popular Social Let your consumer interact Consumer Media and be available for you at Social CRM Community Maintain better universe of you own Business relationships Ecosystem Interactive Collated Ideas Get benefitted from user Marketing generated contents & intelligence Customer Engage customers for experiential Research 2.0 Service marketing Collaboration Know trends, customer insights, obtain reviews and opinions 24/7 Support and problem solving Combine customers and experts
Facebook updates Blog post Pre Event Activity Slideshare channel Tweets with # tag Youtube channel
Live Facebook updates Live blogging Live tweeting During Event Activity Live buzz page- integrated all Social media platforms
Post event tweeting Sharing pictures and tagging on Facebook Post event blogging Post Event Activity Sharing pictures Posting podcast
• Food Recipe (Mainly Chinese) • Food Recipe (Mainly Chinese) •Endorse brand •Endorse brand •4. 5 Lakh people •Thought leadership •Thought leadership •Recipe, News, Jokes and More YouTube Facebook Twitter •Customer Service •Conversing with audience •Listening and responding
Reason Why Company Fails! Research conducted by students of Great Lakes at ECHOVME as Interns
Social Media For Business

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Social Media For Business

  • 1. Social Media For Business @ TiE Chennai www.soravjain.com www.echovme.com
  • 2.
  • 3.
  • 4.
  • 7. Reasons Why Your Company Should Be On Social Media!
  • 8. 1.
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  • 10. 3.
  • 11. 4.
  • 12. 5. *Forrester
  • 13.
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  • 15.
  • 16.
  • 17. Know what your consumers are speaking about you Set up campaigns to make it go viral ORM WOM HR & PR Marketing Ease your internal communication and expenses Branding & Online Office Become virtual world Promotion popular Social Let your consumer interact Consumer Media and be available for you at Social CRM Community Maintain better universe of you own Business relationships Ecosystem Interactive Collated Ideas Get benefitted from user Marketing generated contents & intelligence Customer Engage customers for experiential Research 2.0 Service marketing Collaboration Know trends, customer insights, obtain reviews and opinions 24/7 Support and problem solving Combine customers and experts
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  • 24. Reason Why Company Fails! Research conducted by students of Great Lakes at ECHOVME as Interns