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Demys&fying	
  Technology	
  
      Assisted	
  Review	
  

Everything	
  You	
  Need	
  to	
  Know	
  
  (But	
  Were	
  Afraid	
  to	
  Ask)	
  

          Sonya	
  L.	
  Sigler	
  
Agenda	
  

  State	
  of	
  the	
  Industry	
  
        Studies	
  
        Cases	
  
  Why	
  Use	
  Technology	
  Assisted	
  Review	
  
        Poten=al	
  Impact	
  of	
  TAR	
  on	
  Cases	
  
    Technology	
  Assisted	
  Review	
  &	
  How	
  to	
  Use	
  It	
  
    Key	
  Factors	
  in	
  Choosing	
  to	
  Use	
  TAR	
  
    Mi=ga=ng	
  Risks:	
  A	
  Few	
  Success	
  Tips	
  
    The	
  Big	
  Looming	
  Ques=ons	
  
    Q	
  &	
  A	
  

                                                          	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Technology	
  Assisted	
  Review:	
  	
  State	
  of	
  the	
  Industry	
  

    Document	
  Review	
  cost	
  is	
  the	
  #1	
  challenge	
  for	
  e-­‐discovery	
  

       Rand	
  Study:	
  doc	
  review	
  comprises	
  73%	
  of	
  total	
  e-­‐discovery	
  costs	
  

        Technology	
  Assisted	
  Review	
  consistently	
  outperforms	
  blind	
  keyword	
  
     	
  culling	
  and,	
  in	
  many	
  cases,	
  human	
  review	
  

    Court	
  Approved	
  TAR	
  for	
  use	
  in	
  e-­‐discovery:	
  Process	
  is	
  key,	
  but…	
  

    Technology	
  Assisted	
  Review	
  (TAR)	
  addresses	
  this	
  problem	
  head-­‐on	
  

                                                Process	
  MaNers	
  	
  




                                                                                                                                                            3
                                                                          	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
State	
  of	
  the	
  Industry:	
  
Technology	
  Assisted	
  Review	
  is	
  the	
  Wave	
  




                                         	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Fact	
  or	
  Myth?	
  

  Manual	
  review	
  by	
  humans	
  of	
  large	
  amounts	
  of	
  informa5on	
  is	
  as	
  
  accurate	
  and	
  complete	
  as	
  possible	
  -­‐	
  perhaps	
  even	
  perfect	
  -­‐	
  and	
  
   cons5tutes	
  the	
  gold	
  standard	
  by	
  which	
  all	
  searches	
  should	
  be	
  
                                       measured	
  

This is “The reigning Myth of ‘perfect’ retrieval using traditional means”	
  	
  
                         Best	
  Prac5ces	
  Commentary	
  on	
  the	
  Use	
  of	
  Search	
  and	
  Informa5on	
  Retrieval	
  Methods	
  in	
  E-­‐Discovery	
  
                                                                                                      The	
  Sedona	
  Conference	
  Journal	
  (2007)	
  p.	
  199	
  



Human beings retrieved less than 20% of the relevant documents when they
believed they were retrieving over 75%	
  	
  
                                                 An	
  Evalua5on	
  of	
  Retrieval	
  Effec5veness	
  for	
  a	
  Full-­‐Text	
  Document	
  Retrieval	
  System	
  
                                                                                                                                     Blair	
  &	
  Maron	
  (1985)	
  




                                                                                         	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
What	
  Are	
  Courts	
  Saying	
  About	
  TAR?	
  

                 Da	
  Silva	
  Moore	
  

               Global	
  Aerospace	
  

                 Kleen	
  Products	
  

                                     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
How	
  We	
  Talk	
  About	
  Technology	
  Assisted	
  Review	
  


               Linear	
  Review	
  




                                                Accelerated	
  Review	
  	
  
                                                Email	
  Threading	
  
                                                Near	
  Duplicate	
  Detec=on	
  
                                                                                                                       Automated	
  Review	
  	
  
                                                Clustering	
  
Per	
  	
                                                                                                              Relevance	
  Ranking	
  
                                                Categoriza=on	
  (Supervised)	
  
Document	
                                                                                                             Machine	
  Learning	
  
Cost	
  
                                                                                                                       Latent	
  Seman=c	
  Indexing	
  
                                                                                                                       Sta=s=cal	
  probability	
  
                                                                                                                       PaXern	
  Analysis	
  
                                                                                                                       Sampling	
  Data	
  for	
  High	
  
                                                                                                                       Precision	
  and	
  Recall	
  Rates	
  

                                      Organiza8on	
  Commitment	
  
                                                                                    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
It’s	
  Star=ng	
  to	
  Gain	
  Trac=on	
  in	
  e-­‐Discovery	
  

                       100%	
  



                                                                                                                                                         Scan	
  and	
  OCR	
  
%	
  of	
  cases	
  




                                                                                                                                                         Online	
  Review	
  
                        50%	
  
                                                                                                                                                         Transparant	
  KW	
  Search	
  
                                                                                                                                                         Accelerated	
  Review	
  
                                                                                                                                                         Automated	
  Review	
  

                          0%	
  
                                   Mid	
  90's	
          '00	
                 '05	
                 '10	
                 '15	
  

                                            	
  	
  	
  	
  Increasing	
  data	
  volumes,	
  increasing	
  cost	
  of	
  review	
  




                                                                                                                                	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Key	
  Differences	
  Between	
  Linear	
  Review	
  and	
  TAR	
  




                                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
When	
  to	
  Use	
  Automated	
  Review	
  

  2	
  broad	
  applica=ons:	
  

       Pre-­‐Keyword	
  Cull	
  -­‐	
  Combined	
  use	
  for	
  Search/Cull	
  and	
  Review	
  
           Poten=ally	
  most	
  accurate	
  results	
  
           More	
  costly	
  in	
  today’s	
  industry	
  	
  



       Post	
  Keyword	
  Cull	
  –	
  Itera&ve	
  Keyword	
  Cull,	
  then	
  TAR	
  Usage	
  
           >	
  90%	
  of	
  today’s	
  use	
  cases	
  
           S=ll	
  more	
  accurate	
  than	
  linear	
  review	
  (according	
  to	
  numerous	
  
            studies)	
  
           Primary	
  goal:	
  reduce	
  review	
  cost	
  	
  




                                                                 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Poten=al	
  Impact	
  of	
  Automated	
  Review	
  
                                                                                      Senior	
  
                                                           Precision	
  &	
        Involvement	
  
Review	
  Strategy	
      Cost	
          Time	
             Recall	
                Upfront	
                                    Human	
  Resources	
  
                                      Fast	
  start,	
  
Linear	
  Review	
         $$$	
                                Low	
                  Not	
  Req'd	
                             Heavy	
  throughout	
  
                                      slow	
  finish	
  

Accelerated	
                         Med	
  start,	
                                                                              Medium	
  upfront,	
  
                            $$	
                                Med	
                         Med	
  
Review	
                              med	
  finish	
                                                                                Medium	
  later	
  

Automated	
                           Slow	
  start,	
                                                                                Heavy	
  upfront,	
  	
  
                             $	
                               Med+	
                         High	
  
Review	
                              fast	
  finish	
                                                                                   Light	
  later	
  


  Massive	
  cost	
  savings	
  
  Increased	
  speed	
  
         Less	
  documents	
  to	
  review	
  
         Faster	
  speeds	
  in	
  review	
  
         Ability	
  to	
  hit	
  tough	
  deadlines	
  
  Get	
  to	
  your	
  relevant	
  data	
  faster	
  

                                                                                	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
How	
  This	
  Plays	
  Out	
  

                                                                                                                      Senior	
  Involvement	
  
	
  Review	
  Strategy	
                 Docs	
  to	
  Review	
   Cost	
  of	
  Review*	
   Time	
  to	
  Review*	
        Upfront	
  
                                                                                                                                               Crea=on	
  of	
  review	
  
	
  Linear	
  Review	
                        239,063	
              $358,594	
  	
              30	
  work	
  days	
  
                                                                                                                                                   guidelines	
  

	
  Accelerated	
  Review	
  
                                              239,063	
              $258,225	
  	
              20	
  work	
  days	
                                 Add’l	
  ~2	
  days	
  
	
  using	
  Rela=vity	
  Analy=cs	
  

	
  Automated	
  Review	
  
                                              76,109	
               $144,708	
  	
              15	
  work	
  days	
                           4-­‐7	
  days	
  at	
  outset	
  
	
  using	
  Equivio	
  Relevance	
  



    Details:	
  	
  
      212gb	
  processed;	
  85%	
  KW	
  Cull	
  Rate:	
  239,063	
  docs	
  promoted	
  for	
  review	
  
      Cost	
  of	
  review:	
  $300/hr	
  for	
  Senior	
  Associate;	
  $75/hr	
  for	
  contract	
  aNy	
  
      20	
  contract	
  aNys	
  u&lized	
  
    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  *	
  Includes	
  upfront	
  cost	
  and	
  &me	
  to	
  train	
  tools	
  
                                                                                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Types	
  of	
  TAR	
  Tools	
  




                                      Linguis=c	
  –	
  word	
  based	
  



Sta=s=cal	
  -­‐	
  #s	
  based	
  




                                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
TAR	
  Components	
  

1
                           OR	
                       OR	
  
       Machine	
                                                      Machine	
  
                                    Seed	
  Set	
                  Categoriza&on	
  
    Categoriza&on	
  
                                                                                                                       Seed	
  Set	
  

    2     Random	
  Sample	
  
                                                3                Quality	
  Control	
  




            Itera&on	
  
                                                                         Sampling	
  


                                                      	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Sample	
  Technology	
  Assisted	
  Review	
  Workflow	
  
                                                                      Random	
  Sample	
  


                                                                                                       Seed	
  Set	
  	
  
                                                                                                       if	
  needed	
  



                                             Expert	
  reviews	
  sample	
  
                                                                                        Non-­‐
        Responsive	
                                                                    responsive	
  



                                                                               Model	
  learns	
  
          Repeat	
  un=l	
  	
  stable	
                                       Model	
  predicts	
  


         Responsive	
                                                            Non-­‐responsive	
  

                           Model	
  categorizes	
  all	
  remaining	
  documents	
  
How	
  Automated	
  Review	
  Works	
  @SFLData	
  
                         You:	
  Define	
  case	
  issues	
  
                         We:	
  Affirm	
  use	
  case	
  

                         You:	
  Review	
  control	
  set	
  
                         We:	
  Affirm	
  sta=s=cal	
  validity	
  



                         You:	
  Review	
  training	
  sets	
  
                         We:	
  Affirm	
  training	
  stability	
  



                         Both:	
  Decide	
  on	
  cutoff	
  point	
  based	
  
                         on	
  recall/precision	
  rates	
  

                         You:	
  Perform	
  bult-­‐in	
  QC	
  
                         We:	
  Test	
  the	
  Method,	
  Test	
  the	
  Rest	
  

                                              	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Key	
  Factors	
  to	
  Consider	
  for	
  Using	
  TAR	
  

  Type	
  of	
  Data	
  

  Richness/Density	
  of	
  Data	
  

  Amount/Volume	
  of	
  Data	
  

  Timeline	
  Involved	
  

  People	
  

                                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Mi=ga=ng	
  Risks:	
  A	
  Few	
  Tips	
  for	
  Success	
  

  Get	
  buy-­‐in	
  
  Put	
  your	
  best	
  people	
  on	
  it	
  
  Appreciate	
  Process	
  	
  
  Up-­‐front	
  =me	
  commitment	
  
  Data	
  loads	
  

                                            	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
The	
  Big	
  Looming	
  Ques=ons	
  

  What	
  is	
  the	
  difference	
  between	
  the	
  tools?	
  And	
  how	
  do	
  I	
  know	
  
   if	
  one	
  is	
  beXer	
  than	
  the	
  other?	
  
  Do	
  I	
  really	
  need	
  to	
  have	
  a	
  senior	
  person	
  train	
  the	
  tool?	
  
  How	
  do	
  I	
  make	
  a	
  decision	
  on	
  what	
  to	
  review	
  and	
  what	
  to	
  
   leave	
  behind?	
  
  Do	
  I	
  need	
  to	
  be	
  open	
  with	
  Opposing	
  about	
  the	
  use	
  of	
  a	
  TAR	
  
   tool?	
  
  Should	
  I	
  do	
  keyword/term	
  culling	
  in	
  advance?	
  




                                                                 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Your	
  Ques=ons	
  




   Post	
  your	
  ques=ons	
  in	
  the	
  chat	
  
    sec=on	
  now	
  and	
  let’s	
  discuss…	
  



                                	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  
Thank you!	
  

                      Sonya	
  L.	
  Sigler	
  
Vice	
  President,	
  Product	
  Strategy	
  &	
  Consul&ng	
  
                         SFL	
  Data	
  
                      415-­‐321-­‐8385	
  
                sonya@sfldata.com	
  	
  
                 www.sfldata.com	
  	
  


                       Next	
  Webinar:	
  
Demys=fying	
  Technology	
  Assisted	
  Review:	
  	
  
Part	
  2:	
  A	
  Deeper	
  Dive	
  into	
  the	
  Technology	
  
         August	
  29th,	
  9:30-­‐10:30	
  am	
  PDT	
  


                      	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Demys&fying	
  Technology	
  Assisted	
  Review	
  

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2012 6 27 TAR Webinar Part 1 Sigler

  • 1. Demys&fying  Technology   Assisted  Review   Everything  You  Need  to  Know   (But  Were  Afraid  to  Ask)   Sonya  L.  Sigler  
  • 2. Agenda     State  of  the  Industry     Studies     Cases     Why  Use  Technology  Assisted  Review     Poten=al  Impact  of  TAR  on  Cases     Technology  Assisted  Review  &  How  to  Use  It     Key  Factors  in  Choosing  to  Use  TAR     Mi=ga=ng  Risks:  A  Few  Success  Tips     The  Big  Looming  Ques=ons     Q  &  A                        Demys&fying  Technology  Assisted  Review  
  • 3. Technology  Assisted  Review:    State  of  the  Industry     Document  Review  cost  is  the  #1  challenge  for  e-­‐discovery   Rand  Study:  doc  review  comprises  73%  of  total  e-­‐discovery  costs     Technology  Assisted  Review  consistently  outperforms  blind  keyword    culling  and,  in  many  cases,  human  review     Court  Approved  TAR  for  use  in  e-­‐discovery:  Process  is  key,  but…     Technology  Assisted  Review  (TAR)  addresses  this  problem  head-­‐on   Process  MaNers     3                      Demys&fying  Technology  Assisted  Review  
  • 4. State  of  the  Industry:   Technology  Assisted  Review  is  the  Wave                        Demys&fying  Technology  Assisted  Review  
  • 5. Fact  or  Myth?   Manual  review  by  humans  of  large  amounts  of  informa5on  is  as   accurate  and  complete  as  possible  -­‐  perhaps  even  perfect  -­‐  and   cons5tutes  the  gold  standard  by  which  all  searches  should  be   measured   This is “The reigning Myth of ‘perfect’ retrieval using traditional means”     Best  Prac5ces  Commentary  on  the  Use  of  Search  and  Informa5on  Retrieval  Methods  in  E-­‐Discovery   The  Sedona  Conference  Journal  (2007)  p.  199   Human beings retrieved less than 20% of the relevant documents when they believed they were retrieving over 75%     An  Evalua5on  of  Retrieval  Effec5veness  for  a  Full-­‐Text  Document  Retrieval  System   Blair  &  Maron  (1985)                        Demys&fying  Technology  Assisted  Review  
  • 6. What  Are  Courts  Saying  About  TAR?   Da  Silva  Moore   Global  Aerospace   Kleen  Products                        Demys&fying  Technology  Assisted  Review  
  • 7. How  We  Talk  About  Technology  Assisted  Review   Linear  Review   Accelerated  Review     Email  Threading   Near  Duplicate  Detec=on   Automated  Review     Clustering   Per     Relevance  Ranking   Categoriza=on  (Supervised)   Document   Machine  Learning   Cost   Latent  Seman=c  Indexing   Sta=s=cal  probability   PaXern  Analysis   Sampling  Data  for  High   Precision  and  Recall  Rates   Organiza8on  Commitment                        Demys&fying  Technology  Assisted  Review  
  • 8. It’s  Star=ng  to  Gain  Trac=on  in  e-­‐Discovery   100%   Scan  and  OCR   %  of  cases   Online  Review   50%   Transparant  KW  Search   Accelerated  Review   Automated  Review   0%   Mid  90's   '00   '05   '10   '15          Increasing  data  volumes,  increasing  cost  of  review                        Demys&fying  Technology  Assisted  Review  
  • 9. Key  Differences  Between  Linear  Review  and  TAR                        Demys&fying  Technology  Assisted  Review  
  • 10. When  to  Use  Automated  Review     2  broad  applica=ons:     Pre-­‐Keyword  Cull  -­‐  Combined  use  for  Search/Cull  and  Review     Poten=ally  most  accurate  results     More  costly  in  today’s  industry       Post  Keyword  Cull  –  Itera&ve  Keyword  Cull,  then  TAR  Usage     >  90%  of  today’s  use  cases     S=ll  more  accurate  than  linear  review  (according  to  numerous   studies)     Primary  goal:  reduce  review  cost                          Demys&fying  Technology  Assisted  Review  
  • 11. Poten=al  Impact  of  Automated  Review   Senior   Precision  &   Involvement   Review  Strategy   Cost   Time   Recall   Upfront   Human  Resources   Fast  start,   Linear  Review   $$$   Low   Not  Req'd   Heavy  throughout   slow  finish   Accelerated   Med  start,   Medium  upfront,   $$   Med   Med   Review   med  finish   Medium  later   Automated   Slow  start,   Heavy  upfront,     $   Med+   High   Review   fast  finish   Light  later     Massive  cost  savings     Increased  speed     Less  documents  to  review     Faster  speeds  in  review     Ability  to  hit  tough  deadlines     Get  to  your  relevant  data  faster                        Demys&fying  Technology  Assisted  Review  
  • 12. How  This  Plays  Out   Senior  Involvement    Review  Strategy   Docs  to  Review   Cost  of  Review*   Time  to  Review*   Upfront   Crea=on  of  review    Linear  Review   239,063   $358,594     30  work  days   guidelines    Accelerated  Review   239,063   $258,225     20  work  days   Add’l  ~2  days    using  Rela=vity  Analy=cs    Automated  Review   76,109   $144,708     15  work  days   4-­‐7  days  at  outset    using  Equivio  Relevance   Details:       212gb  processed;  85%  KW  Cull  Rate:  239,063  docs  promoted  for  review     Cost  of  review:  $300/hr  for  Senior  Associate;  $75/hr  for  contract  aNy     20  contract  aNys  u&lized                      *  Includes  upfront  cost  and  &me  to  train  tools                        Demys&fying  Technology  Assisted  Review  
  • 13. Types  of  TAR  Tools   Linguis=c  –  word  based   Sta=s=cal  -­‐  #s  based                        Demys&fying  Technology  Assisted  Review  
  • 14. TAR  Components   1 OR   OR   Machine   Machine   Seed  Set   Categoriza&on   Categoriza&on   Seed  Set   2 Random  Sample   3 Quality  Control   Itera&on   Sampling                        Demys&fying  Technology  Assisted  Review  
  • 15. Sample  Technology  Assisted  Review  Workflow   Random  Sample   Seed  Set     if  needed   Expert  reviews  sample   Non-­‐ Responsive   responsive   Model  learns   Repeat  un=l    stable   Model  predicts   Responsive   Non-­‐responsive   Model  categorizes  all  remaining  documents  
  • 16. How  Automated  Review  Works  @SFLData   You:  Define  case  issues   We:  Affirm  use  case   You:  Review  control  set   We:  Affirm  sta=s=cal  validity   You:  Review  training  sets   We:  Affirm  training  stability   Both:  Decide  on  cutoff  point  based   on  recall/precision  rates   You:  Perform  bult-­‐in  QC   We:  Test  the  Method,  Test  the  Rest                        Demys&fying  Technology  Assisted  Review  
  • 17. Key  Factors  to  Consider  for  Using  TAR     Type  of  Data     Richness/Density  of  Data     Amount/Volume  of  Data     Timeline  Involved     People                        Demys&fying  Technology  Assisted  Review  
  • 18. Mi=ga=ng  Risks:  A  Few  Tips  for  Success     Get  buy-­‐in     Put  your  best  people  on  it     Appreciate  Process       Up-­‐front  =me  commitment     Data  loads                        Demys&fying  Technology  Assisted  Review  
  • 19. The  Big  Looming  Ques=ons     What  is  the  difference  between  the  tools?  And  how  do  I  know   if  one  is  beXer  than  the  other?     Do  I  really  need  to  have  a  senior  person  train  the  tool?     How  do  I  make  a  decision  on  what  to  review  and  what  to   leave  behind?     Do  I  need  to  be  open  with  Opposing  about  the  use  of  a  TAR   tool?     Should  I  do  keyword/term  culling  in  advance?                        Demys&fying  Technology  Assisted  Review  
  • 20. Your  Ques=ons   Post  your  ques=ons  in  the  chat   sec=on  now  and  let’s  discuss…                        Demys&fying  Technology  Assisted  Review  
  • 21. Thank you!   Sonya  L.  Sigler   Vice  President,  Product  Strategy  &  Consul&ng   SFL  Data   415-­‐321-­‐8385   sonya@sfldata.com     www.sfldata.com     Next  Webinar:   Demys=fying  Technology  Assisted  Review:     Part  2:  A  Deeper  Dive  into  the  Technology   August  29th,  9:30-­‐10:30  am  PDT                        Demys&fying  Technology  Assisted  Review