1. 3/8/13
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nizat ent
Orga elopm usiness
Devtives for 2013 BOutlook
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In i
ORGANIZATIONAL DEVELOPMENT
² Process
² Behavioral Science
² Knowledge and Practices
ü Financial performance
ü Customer satisfaction
ü Employee engagement
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2. 3/8/13
ORGANIZATIONAL DEVELOPMENT
INITIATIVES TO RESPOND TO BUSINESS OUTLOOK
A. Review of Organization and Structure
1. Strategy
2. Structure
3. Organizational Identity
4. Future Direction
ORGANIZATIONAL DEVELOPMENT
B. Capacity Building
1. Training and Development
2. Job Skills building
3. Coaching and Counseling for Performance
Improvement
4. Staff and Supervisory Development Program
5. Leadership Program
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3. 3/8/13
ORGANIZATIONAL DEVELOPMENT
STRATEGIC CHANGE INTERVENTION
§ Transformational Change
§ Continuous Change
ORGANIZATIONAL DEVELOPMENT
C. Organizational Culture Assessment and Change
§ Organizational Diagnosis
§ Diagnosing groups and jobs
§ Data collection and analysis
§ Feeding Back Diagnosis Results
§ Managing Change
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4. 3/8/13
ORGANIZATIONAL DEVELOPMENT
LEADING AND MANAGING CHANGE
§ Planning and development of change activities
§ Motivating change
§ Creating a vision
§ Developing political support
§ Managing transition
§ Sustaining momentum
ORGANIZATIONAL DEVELOPMENT
D. Quality and productivity intervention
§ Re-engineering
§ Total Quality Management
§ Six Sigma
§ Continuous Process Improvement
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