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Workplace Learning &
Performance Support       Workplace Learning – Performance Support

 Search Within Video

  Video-Annotations

   Learning Paths

 User Generated Content




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  Become a Partner                    For All User Levels
                                                We make knowledge accessible
Workplace Learning &
Performance Support       Trends in Learning

 Search Within Video

  Video-Annotations

   Learning Paths
                                     2011 – 2012
 User Generated Content              Video Learning:
                                     We are seeing
                                     significant growth in
                                     organizations using
                                     video for learning.
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  Become a Partner                  Elliott Masie - The Masie Center



                                                                 We make knowledge accessible
Workplace Learning &
Performance Support       The Five Moments of Learning Needs

 Search Within Video
                                            Learning For The First Time


                          Training
                          Formal
  Video-Annotations

   Learning Paths                           Learning More

 User Generated Content
                                            Applying What‘s Been Learned
                          Learning
                          Informal




                                            When Things Go Wrong
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                                            When Things Change
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                                     Source: Conrad Gottfredson, Ph.D., Bob Mosher
                                       Pictures: SONIC Performance Support 2010      We make knowledge accessible
Workplace Learning &      One Platform for all Workplace Learning
Performance Support
                          and Performance Support
 Search Within Video

  Video-Annotations

   Learning Paths

 User Generated Content

                          User-generated content                       Customized content



 Request Your Login                                SONIC
                                                   Content
  Become a Partner



                                                             We make knowledge accessible
Workplace Learning &
Performance Support       Different Learning Approaches

 Search Within Video

  Video-Annotations         Show     Help Me Do   Help Me Find      I Create My
                                      It Better   What I Need      Own Learning
                           Me How
   Learning Paths

 User Generated Content




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  Become a Partner          One Tool For All Learning Levels!

                                                   We make knowledge accessible
Workplace Learning &      Multiple Levels of Mastery Require Multiple
Performance Support
                          Learning and Performance Strategies.
 Search Within Video

  Video-Annotations

   Learning Paths

 User Generated Content




 Request Your Login

  Become a Partner
                                       Source: www.marcrosenberg.com

                                                             We make knowledge accessible
Workplace Learning &      The Challenge for Learners After Formal
Performance Support
                          Training Ends....
 Search Within Video
                                                        Ask a
  Video-Annotations                                   Colleague
                               I know we
   Learning Paths          learned it, but I              Call the Help
                           can’t recall how                   Desk
 User Generated Content
                               to do that.
                             I’ll have to….
                                                             Google the
                                                              Problem


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  Become a Partner



                                                 We make knowledge accessible
Workplace Learning &
Performance Support       The Goal for Training Departments

 Search Within Video




                            Competence
                                                                          Achieved
                                                                          with the
  Video-Annotations
                                                     Return On
   Learning Paths                                    Investment

 User Generated Content




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                                                                   Time
  Become a Partner



                                                 We make knowledge accessible
Workplace Learning &      The Help Desk Challenge:
Performance Support
                          Managing Calls During Software Rollouts
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                            Number of Calls
  Video-Annotations

   Learning Paths
                                                                         Achieved
 User Generated Content                                                  with the


                                              RollOut

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                                                        Time
  Become a Partner



                                                               We make knowledge accessible
Workplace Learning &      Instant Learning Server = Workplace
Performance Support
                          Learning and Support at it‘s Best
 Search Within Video

  Video-Annotations

   Learning Paths

 User Generated Content




 Request Your Login

  Become a Partner



                                                 We make knowledge accessible
Workplace Learning &       Two Clicks Brings You to the
Performance Support
                           Knowledge You Need
 Search Within Video
                          Search Term
  Video-Annotations

   Learning Paths

 User Generated Content                                          Search Results


                                                                Text Transcribed



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  Become a Partner        Entry Points


                                                 We make knowledge accessible
Workplace Learning &
Performance Support       Learning Paths for Formal Training

 Search Within Video

  Video-Annotations

   Learning Paths

 User Generated Content




 Request Your Login

  Become a Partner



                                                  We make knowledge accessible
Workplace Learning &      Multi-Language Support – High Quality
Performance Support
                          Content
 Search Within Video
                                                               •   English
  Video-Annotations                                            •   German

   Learning Paths

 User Generated Content




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  Become a Partner



                                                 We make knowledge accessible
Workplace Learning &
Performance Support       Mobile on the iPad and PC Tablets

 Search Within Video

  Video-Annotations

   Learning Paths

 User Generated Content




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  Become a Partner



                                                 We make knowledge accessible
Workplace Learning &
Performance Support       Video Training Server (SCORM Compliant)

 Search Within Video

  Video-Annotations

   Learning Paths

 User Generated Content




 Request Your Login

  Become a Partner



                                                    We make knowledge accessible
Workplace Learning &
Performance Support       Our Clients

 Search Within Video

  Video-Annotations
                          The City of Mannheim, Germany purchased Video
                          Training Server and Instant Learning Server to
   Learning Paths         service 10 locations with 4,000 Office 2010 users.
 User Generated Content
                          “The Instant Learning Server® supports our 4,000
                          users in questions about all aspects of MS Office
                          every day. Since we started using it our helpdesk
                          can breathe easier.”
 Request Your Login       Gerd Armbruster – Director IT, City of Mannheim

  Become a Partner



                                                                   We make knowledge accessible
Workplace Learning &
Performance Support       Our Clients

 Search Within Video

  Video-Annotations

   Learning Paths
                          Erste Bank Austria is the leading institute for the
                          Austrian savings banks. They are migrating 17,000
 User Generated Content   users to MS 2010 and training them in German and
                          English via the Video Training Server.


 Request Your Login

  Become a Partner



                                                         We make knowledge accessible
Workplace Learning &
Performance Support       Benefits

 Search Within Video      • Get the Job Done with Minimal Interruption
  Video-Annotations       • Increase Productivity
   Learning Paths
                          • One Tool for Formal and Informal Learning
                            Needs
 User Generated Content
                          • One Tool for all Content Types


 Request Your Login

  Become a Partner



                                                    We make knowledge accessible
Workplace Learning &
Performance Support       Products and Services

 Search Within Video
                          • Video Training Platform (Instant Learning Server)
                          • Video Training Content (e.g. MS Office, QuickBooks)
  Video-Annotations
                          • Integration of Existing Video Content
   Learning Paths
                          • Conversion of Custom eLearning Content to
 User Generated Content     Searchable Performance Support
                          • Custom Video Production
                          • Corporate Identity Design

 Request Your Login

  Become a Partner



                                                           We make knowledge accessible
Workplace Learning &
Performance Support       Delivery Options

 Search Within Video

  Video-Annotations

   Learning Paths                                                           LAN




                                               Private Cloud
 User Generated Content




                             Subscription

 Request Your Login
                                    Internet
  Become a Partner



                                                               We make knowledge accessible
Workplace Learning &
Performance Support       SONIC Performance Support

 Search Within Video

  Video-Annotations

   Learning Paths
                          www.sonic-performance-support.co.nz
 User Generated Content   Grant.Anderton@sonic-ps.com




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  Become a Partner



                                                                We make knowledge accessible

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Sonic Slide Share Presentation 1 25 12

  • 1. Workplace Learning & Performance Support Workplace Learning – Performance Support Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner For All User Levels We make knowledge accessible
  • 2. Workplace Learning & Performance Support Trends in Learning Search Within Video Video-Annotations Learning Paths 2011 – 2012 User Generated Content Video Learning: We are seeing significant growth in organizations using video for learning. Request Your Login Become a Partner Elliott Masie - The Masie Center We make knowledge accessible
  • 3. Workplace Learning & Performance Support The Five Moments of Learning Needs Search Within Video Learning For The First Time Training Formal Video-Annotations Learning Paths Learning More User Generated Content Applying What‘s Been Learned Learning Informal When Things Go Wrong Request Your Login When Things Change Become a Partner Source: Conrad Gottfredson, Ph.D., Bob Mosher Pictures: SONIC Performance Support 2010 We make knowledge accessible
  • 4. Workplace Learning & One Platform for all Workplace Learning Performance Support and Performance Support Search Within Video Video-Annotations Learning Paths User Generated Content User-generated content Customized content Request Your Login SONIC Content Become a Partner We make knowledge accessible
  • 5. Workplace Learning & Performance Support Different Learning Approaches Search Within Video Video-Annotations Show Help Me Do Help Me Find I Create My It Better What I Need Own Learning Me How Learning Paths User Generated Content Request Your Login Become a Partner One Tool For All Learning Levels! We make knowledge accessible
  • 6. Workplace Learning & Multiple Levels of Mastery Require Multiple Performance Support Learning and Performance Strategies. Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner Source: www.marcrosenberg.com We make knowledge accessible
  • 7. Workplace Learning & The Challenge for Learners After Formal Performance Support Training Ends.... Search Within Video Ask a Video-Annotations Colleague I know we Learning Paths learned it, but I Call the Help can’t recall how Desk User Generated Content to do that. I’ll have to…. Google the Problem Request Your Login Become a Partner We make knowledge accessible
  • 8. Workplace Learning & Performance Support The Goal for Training Departments Search Within Video Competence Achieved with the Video-Annotations Return On Learning Paths Investment User Generated Content Request Your Login Time Become a Partner We make knowledge accessible
  • 9. Workplace Learning & The Help Desk Challenge: Performance Support Managing Calls During Software Rollouts Search Within Video Number of Calls Video-Annotations Learning Paths Achieved User Generated Content with the RollOut Request Your Login Time Become a Partner We make knowledge accessible
  • 10. Workplace Learning & Instant Learning Server = Workplace Performance Support Learning and Support at it‘s Best Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 11. Workplace Learning & Two Clicks Brings You to the Performance Support Knowledge You Need Search Within Video Search Term Video-Annotations Learning Paths User Generated Content Search Results Text Transcribed Request Your Login Become a Partner Entry Points We make knowledge accessible
  • 12. Workplace Learning & Performance Support Learning Paths for Formal Training Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 13. Workplace Learning & Multi-Language Support – High Quality Performance Support Content Search Within Video • English Video-Annotations • German Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 14. Workplace Learning & Performance Support Mobile on the iPad and PC Tablets Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 15. Workplace Learning & Performance Support Video Training Server (SCORM Compliant) Search Within Video Video-Annotations Learning Paths User Generated Content Request Your Login Become a Partner We make knowledge accessible
  • 16. Workplace Learning & Performance Support Our Clients Search Within Video Video-Annotations The City of Mannheim, Germany purchased Video Training Server and Instant Learning Server to Learning Paths service 10 locations with 4,000 Office 2010 users. User Generated Content “The Instant Learning Server® supports our 4,000 users in questions about all aspects of MS Office every day. Since we started using it our helpdesk can breathe easier.” Request Your Login Gerd Armbruster – Director IT, City of Mannheim Become a Partner We make knowledge accessible
  • 17. Workplace Learning & Performance Support Our Clients Search Within Video Video-Annotations Learning Paths Erste Bank Austria is the leading institute for the Austrian savings banks. They are migrating 17,000 User Generated Content users to MS 2010 and training them in German and English via the Video Training Server. Request Your Login Become a Partner We make knowledge accessible
  • 18. Workplace Learning & Performance Support Benefits Search Within Video • Get the Job Done with Minimal Interruption Video-Annotations • Increase Productivity Learning Paths • One Tool for Formal and Informal Learning Needs User Generated Content • One Tool for all Content Types Request Your Login Become a Partner We make knowledge accessible
  • 19. Workplace Learning & Performance Support Products and Services Search Within Video • Video Training Platform (Instant Learning Server) • Video Training Content (e.g. MS Office, QuickBooks) Video-Annotations • Integration of Existing Video Content Learning Paths • Conversion of Custom eLearning Content to User Generated Content Searchable Performance Support • Custom Video Production • Corporate Identity Design Request Your Login Become a Partner We make knowledge accessible
  • 20. Workplace Learning & Performance Support Delivery Options Search Within Video Video-Annotations Learning Paths LAN Private Cloud User Generated Content Subscription Request Your Login Internet Become a Partner We make knowledge accessible
  • 21. Workplace Learning & Performance Support SONIC Performance Support Search Within Video Video-Annotations Learning Paths www.sonic-performance-support.co.nz User Generated Content Grant.Anderton@sonic-ps.com Request Your Login Become a Partner We make knowledge accessible

Hinweis der Redaktion

  1. It’s been transformed or qualified into what Gottfredson and Mosher call “The Five Moments of Learning Needs” where they say that there are 5 specific identifiable moments of need that a learner has:Name them…..Formal Training is all where someone else is saying “do that training” Informal is self direkted. Add script: