1. Workplace Learning &
Performance Support Workplace Learning – Performance Support
Search Within Video
Video-Annotations
Learning Paths
User Generated Content
Request Your Login
Become a Partner For All User Levels
We make knowledge accessible
2. Workplace Learning &
Performance Support Trends in Learning
Search Within Video
Video-Annotations
Learning Paths
2011 – 2012
User Generated Content Video Learning:
We are seeing
significant growth in
organizations using
video for learning.
Request Your Login
Become a Partner Elliott Masie - The Masie Center
We make knowledge accessible
3. Workplace Learning &
Performance Support The Five Moments of Learning Needs
Search Within Video
Learning For The First Time
Training
Formal
Video-Annotations
Learning Paths Learning More
User Generated Content
Applying What‘s Been Learned
Learning
Informal
When Things Go Wrong
Request Your Login
When Things Change
Become a Partner
Source: Conrad Gottfredson, Ph.D., Bob Mosher
Pictures: SONIC Performance Support 2010 We make knowledge accessible
4. Workplace Learning & One Platform for all Workplace Learning
Performance Support
and Performance Support
Search Within Video
Video-Annotations
Learning Paths
User Generated Content
User-generated content Customized content
Request Your Login SONIC
Content
Become a Partner
We make knowledge accessible
5. Workplace Learning &
Performance Support Different Learning Approaches
Search Within Video
Video-Annotations Show Help Me Do Help Me Find I Create My
It Better What I Need Own Learning
Me How
Learning Paths
User Generated Content
Request Your Login
Become a Partner One Tool For All Learning Levels!
We make knowledge accessible
6. Workplace Learning & Multiple Levels of Mastery Require Multiple
Performance Support
Learning and Performance Strategies.
Search Within Video
Video-Annotations
Learning Paths
User Generated Content
Request Your Login
Become a Partner
Source: www.marcrosenberg.com
We make knowledge accessible
7. Workplace Learning & The Challenge for Learners After Formal
Performance Support
Training Ends....
Search Within Video
Ask a
Video-Annotations Colleague
I know we
Learning Paths learned it, but I Call the Help
can’t recall how Desk
User Generated Content
to do that.
I’ll have to….
Google the
Problem
Request Your Login
Become a Partner
We make knowledge accessible
8. Workplace Learning &
Performance Support The Goal for Training Departments
Search Within Video
Competence
Achieved
with the
Video-Annotations
Return On
Learning Paths Investment
User Generated Content
Request Your Login
Time
Become a Partner
We make knowledge accessible
9. Workplace Learning & The Help Desk Challenge:
Performance Support
Managing Calls During Software Rollouts
Search Within Video
Number of Calls
Video-Annotations
Learning Paths
Achieved
User Generated Content with the
RollOut
Request Your Login
Time
Become a Partner
We make knowledge accessible
10. Workplace Learning & Instant Learning Server = Workplace
Performance Support
Learning and Support at it‘s Best
Search Within Video
Video-Annotations
Learning Paths
User Generated Content
Request Your Login
Become a Partner
We make knowledge accessible
11. Workplace Learning & Two Clicks Brings You to the
Performance Support
Knowledge You Need
Search Within Video
Search Term
Video-Annotations
Learning Paths
User Generated Content Search Results
Text Transcribed
Request Your Login
Become a Partner Entry Points
We make knowledge accessible
12. Workplace Learning &
Performance Support Learning Paths for Formal Training
Search Within Video
Video-Annotations
Learning Paths
User Generated Content
Request Your Login
Become a Partner
We make knowledge accessible
13. Workplace Learning & Multi-Language Support – High Quality
Performance Support
Content
Search Within Video
• English
Video-Annotations • German
Learning Paths
User Generated Content
Request Your Login
Become a Partner
We make knowledge accessible
14. Workplace Learning &
Performance Support Mobile on the iPad and PC Tablets
Search Within Video
Video-Annotations
Learning Paths
User Generated Content
Request Your Login
Become a Partner
We make knowledge accessible
15. Workplace Learning &
Performance Support Video Training Server (SCORM Compliant)
Search Within Video
Video-Annotations
Learning Paths
User Generated Content
Request Your Login
Become a Partner
We make knowledge accessible
16. Workplace Learning &
Performance Support Our Clients
Search Within Video
Video-Annotations
The City of Mannheim, Germany purchased Video
Training Server and Instant Learning Server to
Learning Paths service 10 locations with 4,000 Office 2010 users.
User Generated Content
“The Instant Learning Server® supports our 4,000
users in questions about all aspects of MS Office
every day. Since we started using it our helpdesk
can breathe easier.”
Request Your Login Gerd Armbruster – Director IT, City of Mannheim
Become a Partner
We make knowledge accessible
17. Workplace Learning &
Performance Support Our Clients
Search Within Video
Video-Annotations
Learning Paths
Erste Bank Austria is the leading institute for the
Austrian savings banks. They are migrating 17,000
User Generated Content users to MS 2010 and training them in German and
English via the Video Training Server.
Request Your Login
Become a Partner
We make knowledge accessible
18. Workplace Learning &
Performance Support Benefits
Search Within Video • Get the Job Done with Minimal Interruption
Video-Annotations • Increase Productivity
Learning Paths
• One Tool for Formal and Informal Learning
Needs
User Generated Content
• One Tool for all Content Types
Request Your Login
Become a Partner
We make knowledge accessible
19. Workplace Learning &
Performance Support Products and Services
Search Within Video
• Video Training Platform (Instant Learning Server)
• Video Training Content (e.g. MS Office, QuickBooks)
Video-Annotations
• Integration of Existing Video Content
Learning Paths
• Conversion of Custom eLearning Content to
User Generated Content Searchable Performance Support
• Custom Video Production
• Corporate Identity Design
Request Your Login
Become a Partner
We make knowledge accessible
20. Workplace Learning &
Performance Support Delivery Options
Search Within Video
Video-Annotations
Learning Paths LAN
Private Cloud
User Generated Content
Subscription
Request Your Login
Internet
Become a Partner
We make knowledge accessible
21. Workplace Learning &
Performance Support SONIC Performance Support
Search Within Video
Video-Annotations
Learning Paths
www.sonic-performance-support.co.nz
User Generated Content Grant.Anderton@sonic-ps.com
Request Your Login
Become a Partner
We make knowledge accessible
Hinweis der Redaktion
It’s been transformed or qualified into what Gottfredson and Mosher call “The Five Moments of Learning Needs” where they say that there are 5 specific identifiable moments of need that a learner has:Name them…..Formal Training is all where someone else is saying “do that training” Informal is self direkted. Add script: