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CompTIA Network+ Certification Exam Objectives 1 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
Certification Exam
Objectives: N10-005
INTRODUCTION
The CompTIA Network+ certification is an internationally recognized validation of the technical
knowledge required of foundation-level IT network practitioners.
Test Purpose: This exam will certify that the successful candidate has the knowledge and skills
required to implement a defined network architecture with basic network security. Furthermore, a
successful candidate will be able to configure, maintain, and troubleshoot network devices using
appropriate network tools and understand the features and purpose of network technologies.
Candidates will be able to make basic solution recommendations, analyze network traffic, and be
familiar with common protocols and media types.
It is recommended for CompTIA Network+ candidates to have the following:
 CompTIA A+ certification or equivalent knowledge, though CompTIA A+
certification is not required.
 Have at least 9 to 12 months of work experience in IT networking.
The table below lists the domains measured by this examination and the extent to which
they are represented. CompTIA Network+ exams are based on these objectives.
Domain % of Examination
1.0 Network Concepts 21%
2.0 Network Installation and Configuration 23%
3.0 Network Media and Topologies 17%
4.0 Network Management 20%
5.0 Network Security 19%
Total 100%
**Note: The bulleted lists below each objective are not exhaustive lists. Even though they are
not included in this document, other examples of technologies, processes or tasks pertaining to
each objective may also be included on the exam.
(A list of acronyms used in these objectives appears at the end of this document.)
CompTIA Network+ Certification Exam Objectives 2 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
1.0 Networking Concepts
1.1 Compare the layers of the OSI and TCP/IP models.
 OSI model:
o Layer 1 – Physical
o Layer 2 – Data link
o Layer 3 – Network
o Layer 4 – Transport
o Layer 5 – Session
o Layer 6 – Presentation
o Layer 7 – Application
 TCP/IP model:
o Network Interface Layer
o Internet Layer
o Transport Layer
o Application Layer
 (Also described as: Link Layer, Internet Layer,
Transport Layer, Application Layer)
1.2 Classify how applications, devices, and protocols relate to the OSI model
layers.
 MAC address
 IP address
 EUI-64
 Frames
 Packets
 Switch
 Router
 Multilayer switch
 Hub
 Encryption devices
 Cable
 NIC
 Bridge
1.3 Explain the purpose and properties of IP addressing.
 Classes of addresses
o A, B, C and D
o Public vs. Private
 Classless (CIDR)
 IPv4 vs. IPv6 (formatting)
CompTIA Network+ Certification Exam Objectives 3 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
 MAC address format
 Subnetting
 Multicast vs. unicast vs. broadcast
 APIPA
1.4 Explain the purpose and properties of routing and switching.
 EIGRP
 OSPF
 RIP
 Link state vs. distance vector vs. hybrid
 Static vs. dynamic
 Routing metrics
o Hop counts
o MTU, bandwidth
o Costs
o Latency
 Next hop
 Spanning-Tree Protocol
 VLAN (802.1q)
 Port mirroring
 Broadcast domain vs. collision domain
 IGP vs. EGP
 Routing tables
 Convergence (steady state)
1.5 Identify common TCP and UDP default ports.
 SMTP – 25
 HTTP – 80
 HTTPS – 443
 FTP – 20, 21
 TELNET – 23
 IMAP – 143
 RDP – 3389
 SSH – 22
 DNS – 53
 DHCP – 67, 68
1.6 Explain the function of common networking protocols.
 TCP
 FTP
 UDP
 TCP/IP suite
CompTIA Network+ Certification Exam Objectives 4 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
 DHCP
 TFTP
 DNS
 HTTPS
 HTTP
 ARP
 SIP (VoIP)
 RTP (VoIP)
 SSH
 POP3
 NTP
 IMAP4
 Telnet
 SMTP
 SNMP2/3
 ICMP
 IGMP
 TLS
1.7 Summarize DNS concepts and its components.
 DNS servers
 DNS records (A, MX, AAAA, CNAME, PTR)
 Dynamic DNS
1.8 Given a scenario, implement the following network troubleshooting
methodology:
 Identify the problem:
o Information gathering
o Identify symptoms
o Question users
o Determine if anything has changed
 Establish a theory of probable cause
o Question the obvious
 Test the theory to determine cause:
o Once theory is confirmed determine next steps to resolve
problem.
o If theory is not confirmed, re-establish new theory or escalate.
 Establish a plan of action to resolve the problem and identify potential
effects
 Implement the solution or escalate as necessary
CompTIA Network+ Certification Exam Objectives 5 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
 Verify full system functionality and if applicable implement
preventative measures
 Document findings, actions and outcomes
1.9 Identify virtual network components.
 Virtual switches
 Virtual desktops
 Virtual servers
 Virtual PBX
 Onsite vs. offsite
 Network as a Service (NaaS)
2.0 Network Installation and Configuration
2.1 Given a scenario, install and configure routers and switches.
 Routing tables
 NAT
 PAT
 VLAN (trunking)
 Managed vs. unmanaged
 Interface configurations
o Full duplex
o Half duplex
o Port speeds
o IP addressing
o MAC filtering
 PoE
 Traffic filtering
 Diagnostics
 VTP configuration
 QoS
 Port mirroring
2.2 Given a scenario, install and configure a wireless network.
 WAP placement
 Antenna types
 Interference
 Frequencies
 Channels
 Wireless standards
 SSID (enable/disable)
CompTIA Network+ Certification Exam Objectives 6 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
 Compatibility (802.11 a/b/g/n)
2.3 Explain the purpose and properties of DHCP.
 Static vs. dynamic IP addressing
 Reservations
 Scopes
 Leases
 Options (DNS servers, suffixes)
2.4 Given a scenario, troubleshoot common wireless problems.
 Interference
 Signal strength
 Configurations
 Incompatibilities
 Incorrect channel
 Latency
 Encryption type
 Bounce
 SSID mismatch
 Incorrect switch placement
2.5 Given a scenario, troubleshoot common router and switch problems.
 Switching loop
 Bad cables/improper cable types
 Port configuration
 VLAN assignment
 Mismatched MTU/MUT black hole
 Power failure
 Bad/missing routes
 Bad modules (SFPs, GBICs)
 Wrong subnet mask
 Wrong gateway
 Duplicate IP address
 Wrong DNS
2.6 Given a set of requirements, plan and implement a basic SOHO network.
 List of requirements
 Cable length
 Device types/requirements
 Environment limitations
 Equipment limitations
 Compatibility requirements
CompTIA Network+ Certification Exam Objectives 7 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
3.0 Network Media and Topologies
3.1 Categorize standard media types and associated properties.
 Fiber:
o Multimode
o Singlemode
 Copper:
o UTP
o STP
o CAT3
o CAT5
o CAT5e
o CAT6
o CAT6a
o Coaxial
o Crossover
o T1 Crossover
o Straight-through
 Plenum vs. non-plenum
 Media converters:
o Singlemode fiber to Ethernet
o Multimode fiber to Ethernet
o Fiber to Coaxial
o Singlemode to multimode fiber
 Distance limitations and speed limitations
 Broadband over powerline
3.2 Categorize standard connector types based on network media.
 Fiber:
o ST
o SC
o LC
o MTRJ
 Copper:
o RJ-45
o RJ-11
o BNC
o F-connector
o DB-9 (RS-232)
CompTIA Network+ Certification Exam Objectives 8 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
o Patch panel
o 110 block (T568A, T568B)
3.3 Compare and contrast different wireless standards.
 802.11 a/b/g/n standards
o Distance
o Speed
o Latency
o Frequency
o Channels
o MIMO
o Channel bonding
3.4 Categorize WAN technology types and properties.
 Types:
o T1/E1
o T3/E3
o DS3
o OCx
o SONET
o SDH
o DWDM
o Satellite
o ISDN
o Cable
o DSL
o Cellular
o WiMAX
o LTE
o HSPA+
o Fiber
o Dialup
o PON
o Frame relay
o ATMs
 Properties:
o Circuit switch
o Packet switch
o Speed
o Transmission media
o Distance
3.5 Describe different network topologies.
CompTIA Network+ Certification Exam Objectives 9 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
 MPLS
 Point to point
 Point to multipoint
 Ring
 Star
 Mesh
 Bus
 Peer-to-peer
 Client-server
 Hybrid
3.6 Given a scenario, troubleshoot common physical connectivity problems.
 Cable problems:
o Bad connectors
o Bad wiring
o Open, short
o Split cables
o DB loss
o TXRX reversed
o Cable placement
o EMI/Interference
o Distance
o Cross-talk
3.7 Compare and contrast different LAN technologies.
 Types:
o Ethernet
o 10BaseT
o 100BaseT
o 1000BaseT
o 100BaseTX
o 100BaseFX
o 1000BaseX
o 10GBaseSR
o 10GBaseLR
o 10GBaseER
o 10GBaseSW
o 10GBaseLW
o 10GBaseEW
o 10GBaseT
 Properties:
o CSMA/CD
CompTIA Network+ Certification Exam Objectives 10 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
o CSMA/CA
o Broadcast
o Collision
o Bonding
o Speed
o Distance
3.8 Identify components of wiring distribution.
 IDF
 MDF
 Demarc
 Demarc extension
 Smart jack
 CSU/DSU
4.0 Network Management
4.1 Explain the purpose and features of various network appliances.
 Load balancer
 Proxy server
 Content filter
 VPN concentrator
4.2 Given a scenario, use appropriate hardware tools to troubleshoot connectivity
issues.
 Cable tester
 Cable certifier
 Crimper
 Butt set
 Toner probe
 Punch down tool
 Protocol analyzer
 Loop back plug
 TDR
 OTDR
 Multimeter
 Environmental monitor
4.3 Given a scenario, use appropriate software tools to troubleshoot connectivity
issues.
 Protocol analyzer
 Throughput testers
CompTIA Network+ Certification Exam Objectives 11 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
 Connectivity software
 Ping
 Tracert/traceroute
 Dig
 Ipconfig/ifconfig
 Nslookup
 Arp
 Nbtstat
 Netstat
 Route
4.4 Given a scenario, use the appropriate network monitoring resource to analyze
traffic.
 SNMP
 SNMPv2
 SNMPv3
 Syslog
 System logs
 History logs
 General logs
 Traffic analysis
 Network sniffer
4.5 Describe the purpose of configuration management documentation.
 Wire schemes
 Network maps
 Documentation
 Cable management
 Asset management
 Baselines
 Change management
4.6 Explain different methods and rationales for network performance
optimization.
 Methods:
o QoS
o Traffic shaping
o Load balancing
o High availability
o Caching engines
o Fault tolerance
o CARP
CompTIA Network+ Certification Exam Objectives 12 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
 Reasons:
o Latency sensitivity
o High bandwidth applications (VoIP, video applications, unified
communications)
o Uptime
5.0 Network Security
5.1 Given a scenario, implement appropriate wireless security measures.
 Encryption protocols:
o WEP
o WPA
o WPA2
o WPA Enterprise
 MAC address filtering
 Device placement
 Signal strength
5.2 Explain the methods of network access security.
 ACL:
o MAC filtering
o IP filtering
o Port filtering
 Tunneling and encryption:
o SSL VPN
o VPN
o L2TP
o PPTP
o IPSec
o ISAKMP
o TLS
o TLS1.2
o Site-to-site and client-to-site
 Remote access:
o RAS
o RDP
o PPPoE
o PPP
o ICA
o SSH
5.3 Explain methods of user authentication.
CompTIA Network+ Certification Exam Objectives 13 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
o PKI
o Kerberos
o AAA (RADIUS, TACACS+)
o Network access control (802.1x, posture assessment)
o CHAP
o MS-CHAP
o EAP
o Two-factor authentication
o Multifactor authentication
o Single sign-on
5.4 Explain common threats, vulnerabilities, and mitigation techniques.
 Wireless:
o War driving
o War chalking
o WEP cracking
o WPA cracking
o Evil twin
o Rogue access point
 Attacks:
o DoS
o DDoS
o Man in the middle
o Social engineering
o Virus
o Worms
o Buffer overflow
o Packet sniffing
o FTP bounce
o Smurf
 Mitigation techniques:
o Training and awareness
o Patch management
o Policies and procedures
o Incident response
5.5 Given a scenario, install and configure a basic firewall.
 Types:
o Software and hardware firewalls
 Port security
 Stateful inspection vs. packet filtering
 Firewall rules:
CompTIA Network+ Certification Exam Objectives 14 of 23
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The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
o Block/allow
o Implicit deny
o ACL
 NAT/PAT
 DMZ
5.6 Categorize different types of network security appliances and methods.
 IDS and IPS:
o Behavior based
o Signature based
o Network based
o Host based
 Vulnerability scanners:
o NESSUS
o NMAP
 Methods:
o Honeypots
o Honeynets
CompTIA Network+ Certification Exam Objectives 15 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
Network+ Acronym List
AAA Authentication Authorization and Accounting
ACL Access Control List
ADSL Asymmetric Digital Subscriber Line
AES Advanced Encryption Standard
AH Authentication Header
AM Amplitude Modulation
APIPA Automatic Private Internet Protocol Addressing
ARIN American Registry for Internet Numbers
ARP Address Resolution Protocol
ASP Application Service Provider
ATM Asynchronous Transfer Mode
BERT Bit-Error Rate Test
BGP Border Gateway Protocol
BNC British Naval Connector / Bayonet Niell-Concelman
BootP Boot Protocol /Bootstrap Protocol
BPDU Bridge Protocol Data Unit
BRI Basic Rate Interface
CARP Common Address Redundancy Protocol
CHAP Challenge Handshake Authentication Protocol
CIDR Classless inter domain routing
CNAME Canonical Name
CRAM-MD5 Challenge-Response Authentication Mechanism – Message Digest 5
CSMA / CA Carrier Sense Multiple Access / Collision Avoidance
CSMA / CD Carrier Sense Multiple Access / Collision Detection
CSU Channel Service Unit
dB decibels
DHCP Dynamic Host Configuration Protocol
DLC Data Link Control
CompTIA Network+ Certification Exam Objectives 16 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
DMZ Demilitarized Zone
DNS Domain Name Service / Domain Name Server / Domain Name System
DOCSIS Data-Over-Cable Service Interface Specification
DoS Denial of Service
DDoS Distributed Denial of Service
DSL Digital Subscriber Line
DSU Data Service Unit
DWDM Dense Wavelength Division Multiplexing
E1 E-Carrier Level 1
EAP Extensible Authentication Protocol
EDNS Extension Mechanisms for DNS
EGP Exterior Gateway Protocol
EIGRP Enhanced Interior Gateway Routing Protocol
EMI Electromagnetic Interference
ESD Electrostatic Discharge
ESSID Extended Service Set Identifier
ESP Encapsulated security packets
FDDI Fiber Distributed Data Interface
FDM Frequency Division Multiplexing
FHSS Frequency Hopping Spread Spectrum
FM Frequency Modulation
FQDN Fully Qualified Domain Name / Fully Qualified Distinguished Name
FTP File Transfer Protocol
GBIC Gigabit Interface Converter
Gbps Giga bits per second
GPG GNU Privacy Guard
HDLC High-Level Data Link Control
HSRP Hot Standby Router Protocol
HTTP Hypertext Transfer Protocol
CompTIA Network+ Certification Exam Objectives 17 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
HTTPS Hypertext Transfer Protocol Secure
Hz Hertz
IANA Internet Assigned Numbers Authority
ICA Independent Computer Architecture
ICANN Internet Corporation for Assigned Names and Numbers
ICMP Internet Control Message Protocol
ICS Internet Connection Sharing
IDF Intermediate Distribution Frame
IDS Intrusion Detection System
IEEE Institute of Electrical and Electronics Engineers
IGMP Internet Group Multicast Protocol
IGP Interior Gateway Protocol
IIS Internet Information Services
IKE Internet Key Exchange
IMAP4 Internet Message Access Protocol version 4
InterNIC Internet Network Information Center
IP Internet Protocol
IPS Intrusion Prevention System
IPSec Internet Protocol Security
IPv4 Internet Protocol version 4
IPv6 Internet Protocol version 6
ISAKMP Internet Security Association and Key Management Protocol
ISDN Integrated Services Digital Network
ISP Internet Service Provider
IT Information Technology
IV Initialization Vector
Kbps Kilobits per second
L2F Layer 2 Forwarding
L2TP Layer 2 Tunneling Protocol
CompTIA Network+ Certification Exam Objectives 18 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
LACP Link aggregation control protocol
LAN Local Area Network
LC Local Connector
LDAP Lightweight Directory Access Protocol
LEC Local Exchange Carrier
LED Light Emitting Diode
LLC Logical Link Control
MAC Media Access Control / Medium Access Control
Mbps Megabits per second
MBps Megabytes per second
MDF Main Distribution Frame
MDI Media Dependent Interface
MDIX Media Dependent Interface Crossover
MIB Management Information Base
MMF Multimode Fiber
MPLS Multi-Protocol Label Switching
MS-CHAP Microsoft Challenge Handshake Authentication Protocol
MT-RJ Mechanical Transfer-Registered Jack
MX Mail Exchanger
NAC Network Access Control
NaaS Network as a Service
NAS Network Attached Storage
NAT Network Address Translation
NCP Network Control Protocol
NetBEUI Network Basic Input / Output Extended User Interface
NetBIOS Network Basic Input / Output System
NFS Network File Service
NIC Network Interface Card
NIPS Network Intrusion Prevention System
CompTIA Network+ Certification Exam Objectives 19 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
nm Nanometer
NNTP Network News Transport Protocol
NTP Network Time Protocol
NWLINK Microsoft IPX/SPX Protocol
OCx Optical Carrier
OS Operating Systems
OSI Open Systems Interconnect
OSPF Open Shortest Path First
OTDR Optical Time Domain Reflectometer
PAP Password Authentication Protocol
PAT Port Address Translation
PC Personal Computer
PGP Pretty Good Privacy
PKI Public Key Infrastructure
PoE Power over Ethernet
POP3 Post Office Protocol version 3
POTS Plain Old Telephone System
PPP Point-to-Point Protocol
PPPoE Point-to-Point Protocol over Ethernet
PPTP Point-to-Point Tunneling Protocol
PRI Primary Rate Interface
PSTN Public Switched Telephone Network
PVC Permanent Virtual Circuit
QoS Quality of Service
RADIUS Remote Authentication Dial-In User Service
RARP Reverse Address Resolution Protocol
RAS Remote Access Service
RDP Remote Desktop Protocol
RFI Radio Frequency Interface
CompTIA Network+ Certification Exam Objectives 20 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
RG Radio Guide
RIP Routing Internet Protocol
RJ Registered Jack
RSA Rivest, Shamir, Adelman
RSH Remote Shell
RTP Real Time Protocol
RTSP Real Time Streaming Protocol
RTT Round Trip Time or Real Transfer Time
SA Security Association
SC Standard Connector / Subscriber Connector
SCP Secure Copy Protocol
SDSL Symmetrical Digital Subscriber Line
SFTP Secure File Transfer Protocol
SFP Small Form-factor Pluggable
SIP Session Initiation Protocol
SLIP Serial Line Internet Protocol
SMF Single Mode Fiber
SMTP Simple Mail Transfer Protocol
SNAT Static Network Address Translation
SNMP Simple Network Management Protocol
SNTP Simple Network Time Protocol
SOA Start of Authority
SOHO Small Office / Home Office
SONET Synchronous Optical Network
SPS Standby Power Supply
SSH Secure Shell
SSID Service Set Identifier
SSL Secure Sockets Layer
ST Straight Tip or Snap Twist
CompTIA Network+ Certification Exam Objectives 21 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
STP Shielded Twisted Pair
T1 T-Carrier Level 1
TA Terminal Adaptor
TACACS+ Terminal Access Control Access Control System+
TCP Transmission Control Protocol
TCP / IP Transmission Control Protocol / Internet Protocol
TDM Time Division Multiplexing
TDR Time Domain Reflectometer
Telco Telephone Company
TFTP Trivial File Transfer Protocol
TKIP Temporal Key Integrity Protocol
TLS Transport Layer Security
TTL Time to Live
UDP User Datagram Protocol
UNC Universal Naming Convention
UPS Uninterruptible Power Supply
URL Uniform Resource Locator
USB Universal Serial Bus
UTP Unshielded Twisted Pair
VDSL Variable Digital Subscriber Line
VLAN Virtual Local Area Network
VNC Virtual Network Connection
VoIP Voice over IP
VPN Virtual Private Network
VTP Virtual Trunk Protocol
WAN Wide Area Network
WAP Wireless Application Protocol / Wireless Access Point
WEP Wired Equivalent Privacy
WINS Window Internet Name Service
CompTIA Network+ Certification Exam Objectives 22 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
WPA Wi-Fi Protected Access
www World Wide Web
X.25 CCITT Packet Switching Protocol
XML eXtensible Markup Language
XDSL Extended Digital Subscriber Line
Zeroconf Zero Configuration
Network+ Proposed Hardware and Software List
** CompTIA has included this sample list of hardware and software to assist candidates
as they prepare for the Network+ exam. This list may also be helpful for training
companies who wish to create a lab component to their training offering. The bulleted
lists below each topic are a sample list and not exhaustive.
Equipment
 Patch Panels
 Punch downs blocks
 Layer 3 Switch
 Router
 Firewall
 Two basic PCs
 Access point
 Media converters
 Configuration terminal (with telnet and SSH)
Spare hardware
 NICs
 Power supplies
 GBICs
 SFPs
Spare parts
 Patch cables
 RJ-45 connectors, modular jacks
 RJ-11 connectors
 Cable spool
 Coaxial cable spool
 F-connectors
CompTIA Network+ Certification Exam Objectives 23 of 23
Copyright 2011 by the Computing Technology Industry Association. All rights reserved.
The CompTIA Network+ Certification Exam Objectives are subject to change without notice.
Tools
 Telco/network crimper
 Cable tester
 Punch down tool
 Cable striper
 Coaxial crimper
 Wire cutter
 Tone generator
Software
 Packet Sniffer
 Protocol Analyzer
 Terminal Emulation Software
 Linux/Windows OSs
 Software Firewall
 Software IDS / IPS
 Network mapper
 Virtual network environment
Other
 Sample network documentation
 Sample logs
 Defective cables

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CompTIA Network+ Objectives

  • 1. CompTIA Network+ Certification Exam Objectives 1 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. Certification Exam Objectives: N10-005 INTRODUCTION The CompTIA Network+ certification is an internationally recognized validation of the technical knowledge required of foundation-level IT network practitioners. Test Purpose: This exam will certify that the successful candidate has the knowledge and skills required to implement a defined network architecture with basic network security. Furthermore, a successful candidate will be able to configure, maintain, and troubleshoot network devices using appropriate network tools and understand the features and purpose of network technologies. Candidates will be able to make basic solution recommendations, analyze network traffic, and be familiar with common protocols and media types. It is recommended for CompTIA Network+ candidates to have the following:  CompTIA A+ certification or equivalent knowledge, though CompTIA A+ certification is not required.  Have at least 9 to 12 months of work experience in IT networking. The table below lists the domains measured by this examination and the extent to which they are represented. CompTIA Network+ exams are based on these objectives. Domain % of Examination 1.0 Network Concepts 21% 2.0 Network Installation and Configuration 23% 3.0 Network Media and Topologies 17% 4.0 Network Management 20% 5.0 Network Security 19% Total 100% **Note: The bulleted lists below each objective are not exhaustive lists. Even though they are not included in this document, other examples of technologies, processes or tasks pertaining to each objective may also be included on the exam. (A list of acronyms used in these objectives appears at the end of this document.)
  • 2. CompTIA Network+ Certification Exam Objectives 2 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. 1.0 Networking Concepts 1.1 Compare the layers of the OSI and TCP/IP models.  OSI model: o Layer 1 – Physical o Layer 2 – Data link o Layer 3 – Network o Layer 4 – Transport o Layer 5 – Session o Layer 6 – Presentation o Layer 7 – Application  TCP/IP model: o Network Interface Layer o Internet Layer o Transport Layer o Application Layer  (Also described as: Link Layer, Internet Layer, Transport Layer, Application Layer) 1.2 Classify how applications, devices, and protocols relate to the OSI model layers.  MAC address  IP address  EUI-64  Frames  Packets  Switch  Router  Multilayer switch  Hub  Encryption devices  Cable  NIC  Bridge 1.3 Explain the purpose and properties of IP addressing.  Classes of addresses o A, B, C and D o Public vs. Private  Classless (CIDR)  IPv4 vs. IPv6 (formatting)
  • 3. CompTIA Network+ Certification Exam Objectives 3 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice.  MAC address format  Subnetting  Multicast vs. unicast vs. broadcast  APIPA 1.4 Explain the purpose and properties of routing and switching.  EIGRP  OSPF  RIP  Link state vs. distance vector vs. hybrid  Static vs. dynamic  Routing metrics o Hop counts o MTU, bandwidth o Costs o Latency  Next hop  Spanning-Tree Protocol  VLAN (802.1q)  Port mirroring  Broadcast domain vs. collision domain  IGP vs. EGP  Routing tables  Convergence (steady state) 1.5 Identify common TCP and UDP default ports.  SMTP – 25  HTTP – 80  HTTPS – 443  FTP – 20, 21  TELNET – 23  IMAP – 143  RDP – 3389  SSH – 22  DNS – 53  DHCP – 67, 68 1.6 Explain the function of common networking protocols.  TCP  FTP  UDP  TCP/IP suite
  • 4. CompTIA Network+ Certification Exam Objectives 4 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice.  DHCP  TFTP  DNS  HTTPS  HTTP  ARP  SIP (VoIP)  RTP (VoIP)  SSH  POP3  NTP  IMAP4  Telnet  SMTP  SNMP2/3  ICMP  IGMP  TLS 1.7 Summarize DNS concepts and its components.  DNS servers  DNS records (A, MX, AAAA, CNAME, PTR)  Dynamic DNS 1.8 Given a scenario, implement the following network troubleshooting methodology:  Identify the problem: o Information gathering o Identify symptoms o Question users o Determine if anything has changed  Establish a theory of probable cause o Question the obvious  Test the theory to determine cause: o Once theory is confirmed determine next steps to resolve problem. o If theory is not confirmed, re-establish new theory or escalate.  Establish a plan of action to resolve the problem and identify potential effects  Implement the solution or escalate as necessary
  • 5. CompTIA Network+ Certification Exam Objectives 5 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice.  Verify full system functionality and if applicable implement preventative measures  Document findings, actions and outcomes 1.9 Identify virtual network components.  Virtual switches  Virtual desktops  Virtual servers  Virtual PBX  Onsite vs. offsite  Network as a Service (NaaS) 2.0 Network Installation and Configuration 2.1 Given a scenario, install and configure routers and switches.  Routing tables  NAT  PAT  VLAN (trunking)  Managed vs. unmanaged  Interface configurations o Full duplex o Half duplex o Port speeds o IP addressing o MAC filtering  PoE  Traffic filtering  Diagnostics  VTP configuration  QoS  Port mirroring 2.2 Given a scenario, install and configure a wireless network.  WAP placement  Antenna types  Interference  Frequencies  Channels  Wireless standards  SSID (enable/disable)
  • 6. CompTIA Network+ Certification Exam Objectives 6 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice.  Compatibility (802.11 a/b/g/n) 2.3 Explain the purpose and properties of DHCP.  Static vs. dynamic IP addressing  Reservations  Scopes  Leases  Options (DNS servers, suffixes) 2.4 Given a scenario, troubleshoot common wireless problems.  Interference  Signal strength  Configurations  Incompatibilities  Incorrect channel  Latency  Encryption type  Bounce  SSID mismatch  Incorrect switch placement 2.5 Given a scenario, troubleshoot common router and switch problems.  Switching loop  Bad cables/improper cable types  Port configuration  VLAN assignment  Mismatched MTU/MUT black hole  Power failure  Bad/missing routes  Bad modules (SFPs, GBICs)  Wrong subnet mask  Wrong gateway  Duplicate IP address  Wrong DNS 2.6 Given a set of requirements, plan and implement a basic SOHO network.  List of requirements  Cable length  Device types/requirements  Environment limitations  Equipment limitations  Compatibility requirements
  • 7. CompTIA Network+ Certification Exam Objectives 7 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. 3.0 Network Media and Topologies 3.1 Categorize standard media types and associated properties.  Fiber: o Multimode o Singlemode  Copper: o UTP o STP o CAT3 o CAT5 o CAT5e o CAT6 o CAT6a o Coaxial o Crossover o T1 Crossover o Straight-through  Plenum vs. non-plenum  Media converters: o Singlemode fiber to Ethernet o Multimode fiber to Ethernet o Fiber to Coaxial o Singlemode to multimode fiber  Distance limitations and speed limitations  Broadband over powerline 3.2 Categorize standard connector types based on network media.  Fiber: o ST o SC o LC o MTRJ  Copper: o RJ-45 o RJ-11 o BNC o F-connector o DB-9 (RS-232)
  • 8. CompTIA Network+ Certification Exam Objectives 8 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. o Patch panel o 110 block (T568A, T568B) 3.3 Compare and contrast different wireless standards.  802.11 a/b/g/n standards o Distance o Speed o Latency o Frequency o Channels o MIMO o Channel bonding 3.4 Categorize WAN technology types and properties.  Types: o T1/E1 o T3/E3 o DS3 o OCx o SONET o SDH o DWDM o Satellite o ISDN o Cable o DSL o Cellular o WiMAX o LTE o HSPA+ o Fiber o Dialup o PON o Frame relay o ATMs  Properties: o Circuit switch o Packet switch o Speed o Transmission media o Distance 3.5 Describe different network topologies.
  • 9. CompTIA Network+ Certification Exam Objectives 9 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice.  MPLS  Point to point  Point to multipoint  Ring  Star  Mesh  Bus  Peer-to-peer  Client-server  Hybrid 3.6 Given a scenario, troubleshoot common physical connectivity problems.  Cable problems: o Bad connectors o Bad wiring o Open, short o Split cables o DB loss o TXRX reversed o Cable placement o EMI/Interference o Distance o Cross-talk 3.7 Compare and contrast different LAN technologies.  Types: o Ethernet o 10BaseT o 100BaseT o 1000BaseT o 100BaseTX o 100BaseFX o 1000BaseX o 10GBaseSR o 10GBaseLR o 10GBaseER o 10GBaseSW o 10GBaseLW o 10GBaseEW o 10GBaseT  Properties: o CSMA/CD
  • 10. CompTIA Network+ Certification Exam Objectives 10 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. o CSMA/CA o Broadcast o Collision o Bonding o Speed o Distance 3.8 Identify components of wiring distribution.  IDF  MDF  Demarc  Demarc extension  Smart jack  CSU/DSU 4.0 Network Management 4.1 Explain the purpose and features of various network appliances.  Load balancer  Proxy server  Content filter  VPN concentrator 4.2 Given a scenario, use appropriate hardware tools to troubleshoot connectivity issues.  Cable tester  Cable certifier  Crimper  Butt set  Toner probe  Punch down tool  Protocol analyzer  Loop back plug  TDR  OTDR  Multimeter  Environmental monitor 4.3 Given a scenario, use appropriate software tools to troubleshoot connectivity issues.  Protocol analyzer  Throughput testers
  • 11. CompTIA Network+ Certification Exam Objectives 11 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice.  Connectivity software  Ping  Tracert/traceroute  Dig  Ipconfig/ifconfig  Nslookup  Arp  Nbtstat  Netstat  Route 4.4 Given a scenario, use the appropriate network monitoring resource to analyze traffic.  SNMP  SNMPv2  SNMPv3  Syslog  System logs  History logs  General logs  Traffic analysis  Network sniffer 4.5 Describe the purpose of configuration management documentation.  Wire schemes  Network maps  Documentation  Cable management  Asset management  Baselines  Change management 4.6 Explain different methods and rationales for network performance optimization.  Methods: o QoS o Traffic shaping o Load balancing o High availability o Caching engines o Fault tolerance o CARP
  • 12. CompTIA Network+ Certification Exam Objectives 12 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice.  Reasons: o Latency sensitivity o High bandwidth applications (VoIP, video applications, unified communications) o Uptime 5.0 Network Security 5.1 Given a scenario, implement appropriate wireless security measures.  Encryption protocols: o WEP o WPA o WPA2 o WPA Enterprise  MAC address filtering  Device placement  Signal strength 5.2 Explain the methods of network access security.  ACL: o MAC filtering o IP filtering o Port filtering  Tunneling and encryption: o SSL VPN o VPN o L2TP o PPTP o IPSec o ISAKMP o TLS o TLS1.2 o Site-to-site and client-to-site  Remote access: o RAS o RDP o PPPoE o PPP o ICA o SSH 5.3 Explain methods of user authentication.
  • 13. CompTIA Network+ Certification Exam Objectives 13 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. o PKI o Kerberos o AAA (RADIUS, TACACS+) o Network access control (802.1x, posture assessment) o CHAP o MS-CHAP o EAP o Two-factor authentication o Multifactor authentication o Single sign-on 5.4 Explain common threats, vulnerabilities, and mitigation techniques.  Wireless: o War driving o War chalking o WEP cracking o WPA cracking o Evil twin o Rogue access point  Attacks: o DoS o DDoS o Man in the middle o Social engineering o Virus o Worms o Buffer overflow o Packet sniffing o FTP bounce o Smurf  Mitigation techniques: o Training and awareness o Patch management o Policies and procedures o Incident response 5.5 Given a scenario, install and configure a basic firewall.  Types: o Software and hardware firewalls  Port security  Stateful inspection vs. packet filtering  Firewall rules:
  • 14. CompTIA Network+ Certification Exam Objectives 14 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. o Block/allow o Implicit deny o ACL  NAT/PAT  DMZ 5.6 Categorize different types of network security appliances and methods.  IDS and IPS: o Behavior based o Signature based o Network based o Host based  Vulnerability scanners: o NESSUS o NMAP  Methods: o Honeypots o Honeynets
  • 15. CompTIA Network+ Certification Exam Objectives 15 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. Network+ Acronym List AAA Authentication Authorization and Accounting ACL Access Control List ADSL Asymmetric Digital Subscriber Line AES Advanced Encryption Standard AH Authentication Header AM Amplitude Modulation APIPA Automatic Private Internet Protocol Addressing ARIN American Registry for Internet Numbers ARP Address Resolution Protocol ASP Application Service Provider ATM Asynchronous Transfer Mode BERT Bit-Error Rate Test BGP Border Gateway Protocol BNC British Naval Connector / Bayonet Niell-Concelman BootP Boot Protocol /Bootstrap Protocol BPDU Bridge Protocol Data Unit BRI Basic Rate Interface CARP Common Address Redundancy Protocol CHAP Challenge Handshake Authentication Protocol CIDR Classless inter domain routing CNAME Canonical Name CRAM-MD5 Challenge-Response Authentication Mechanism – Message Digest 5 CSMA / CA Carrier Sense Multiple Access / Collision Avoidance CSMA / CD Carrier Sense Multiple Access / Collision Detection CSU Channel Service Unit dB decibels DHCP Dynamic Host Configuration Protocol DLC Data Link Control
  • 16. CompTIA Network+ Certification Exam Objectives 16 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. DMZ Demilitarized Zone DNS Domain Name Service / Domain Name Server / Domain Name System DOCSIS Data-Over-Cable Service Interface Specification DoS Denial of Service DDoS Distributed Denial of Service DSL Digital Subscriber Line DSU Data Service Unit DWDM Dense Wavelength Division Multiplexing E1 E-Carrier Level 1 EAP Extensible Authentication Protocol EDNS Extension Mechanisms for DNS EGP Exterior Gateway Protocol EIGRP Enhanced Interior Gateway Routing Protocol EMI Electromagnetic Interference ESD Electrostatic Discharge ESSID Extended Service Set Identifier ESP Encapsulated security packets FDDI Fiber Distributed Data Interface FDM Frequency Division Multiplexing FHSS Frequency Hopping Spread Spectrum FM Frequency Modulation FQDN Fully Qualified Domain Name / Fully Qualified Distinguished Name FTP File Transfer Protocol GBIC Gigabit Interface Converter Gbps Giga bits per second GPG GNU Privacy Guard HDLC High-Level Data Link Control HSRP Hot Standby Router Protocol HTTP Hypertext Transfer Protocol
  • 17. CompTIA Network+ Certification Exam Objectives 17 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. HTTPS Hypertext Transfer Protocol Secure Hz Hertz IANA Internet Assigned Numbers Authority ICA Independent Computer Architecture ICANN Internet Corporation for Assigned Names and Numbers ICMP Internet Control Message Protocol ICS Internet Connection Sharing IDF Intermediate Distribution Frame IDS Intrusion Detection System IEEE Institute of Electrical and Electronics Engineers IGMP Internet Group Multicast Protocol IGP Interior Gateway Protocol IIS Internet Information Services IKE Internet Key Exchange IMAP4 Internet Message Access Protocol version 4 InterNIC Internet Network Information Center IP Internet Protocol IPS Intrusion Prevention System IPSec Internet Protocol Security IPv4 Internet Protocol version 4 IPv6 Internet Protocol version 6 ISAKMP Internet Security Association and Key Management Protocol ISDN Integrated Services Digital Network ISP Internet Service Provider IT Information Technology IV Initialization Vector Kbps Kilobits per second L2F Layer 2 Forwarding L2TP Layer 2 Tunneling Protocol
  • 18. CompTIA Network+ Certification Exam Objectives 18 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. LACP Link aggregation control protocol LAN Local Area Network LC Local Connector LDAP Lightweight Directory Access Protocol LEC Local Exchange Carrier LED Light Emitting Diode LLC Logical Link Control MAC Media Access Control / Medium Access Control Mbps Megabits per second MBps Megabytes per second MDF Main Distribution Frame MDI Media Dependent Interface MDIX Media Dependent Interface Crossover MIB Management Information Base MMF Multimode Fiber MPLS Multi-Protocol Label Switching MS-CHAP Microsoft Challenge Handshake Authentication Protocol MT-RJ Mechanical Transfer-Registered Jack MX Mail Exchanger NAC Network Access Control NaaS Network as a Service NAS Network Attached Storage NAT Network Address Translation NCP Network Control Protocol NetBEUI Network Basic Input / Output Extended User Interface NetBIOS Network Basic Input / Output System NFS Network File Service NIC Network Interface Card NIPS Network Intrusion Prevention System
  • 19. CompTIA Network+ Certification Exam Objectives 19 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. nm Nanometer NNTP Network News Transport Protocol NTP Network Time Protocol NWLINK Microsoft IPX/SPX Protocol OCx Optical Carrier OS Operating Systems OSI Open Systems Interconnect OSPF Open Shortest Path First OTDR Optical Time Domain Reflectometer PAP Password Authentication Protocol PAT Port Address Translation PC Personal Computer PGP Pretty Good Privacy PKI Public Key Infrastructure PoE Power over Ethernet POP3 Post Office Protocol version 3 POTS Plain Old Telephone System PPP Point-to-Point Protocol PPPoE Point-to-Point Protocol over Ethernet PPTP Point-to-Point Tunneling Protocol PRI Primary Rate Interface PSTN Public Switched Telephone Network PVC Permanent Virtual Circuit QoS Quality of Service RADIUS Remote Authentication Dial-In User Service RARP Reverse Address Resolution Protocol RAS Remote Access Service RDP Remote Desktop Protocol RFI Radio Frequency Interface
  • 20. CompTIA Network+ Certification Exam Objectives 20 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. RG Radio Guide RIP Routing Internet Protocol RJ Registered Jack RSA Rivest, Shamir, Adelman RSH Remote Shell RTP Real Time Protocol RTSP Real Time Streaming Protocol RTT Round Trip Time or Real Transfer Time SA Security Association SC Standard Connector / Subscriber Connector SCP Secure Copy Protocol SDSL Symmetrical Digital Subscriber Line SFTP Secure File Transfer Protocol SFP Small Form-factor Pluggable SIP Session Initiation Protocol SLIP Serial Line Internet Protocol SMF Single Mode Fiber SMTP Simple Mail Transfer Protocol SNAT Static Network Address Translation SNMP Simple Network Management Protocol SNTP Simple Network Time Protocol SOA Start of Authority SOHO Small Office / Home Office SONET Synchronous Optical Network SPS Standby Power Supply SSH Secure Shell SSID Service Set Identifier SSL Secure Sockets Layer ST Straight Tip or Snap Twist
  • 21. CompTIA Network+ Certification Exam Objectives 21 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. STP Shielded Twisted Pair T1 T-Carrier Level 1 TA Terminal Adaptor TACACS+ Terminal Access Control Access Control System+ TCP Transmission Control Protocol TCP / IP Transmission Control Protocol / Internet Protocol TDM Time Division Multiplexing TDR Time Domain Reflectometer Telco Telephone Company TFTP Trivial File Transfer Protocol TKIP Temporal Key Integrity Protocol TLS Transport Layer Security TTL Time to Live UDP User Datagram Protocol UNC Universal Naming Convention UPS Uninterruptible Power Supply URL Uniform Resource Locator USB Universal Serial Bus UTP Unshielded Twisted Pair VDSL Variable Digital Subscriber Line VLAN Virtual Local Area Network VNC Virtual Network Connection VoIP Voice over IP VPN Virtual Private Network VTP Virtual Trunk Protocol WAN Wide Area Network WAP Wireless Application Protocol / Wireless Access Point WEP Wired Equivalent Privacy WINS Window Internet Name Service
  • 22. CompTIA Network+ Certification Exam Objectives 22 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. WPA Wi-Fi Protected Access www World Wide Web X.25 CCITT Packet Switching Protocol XML eXtensible Markup Language XDSL Extended Digital Subscriber Line Zeroconf Zero Configuration Network+ Proposed Hardware and Software List ** CompTIA has included this sample list of hardware and software to assist candidates as they prepare for the Network+ exam. This list may also be helpful for training companies who wish to create a lab component to their training offering. The bulleted lists below each topic are a sample list and not exhaustive. Equipment  Patch Panels  Punch downs blocks  Layer 3 Switch  Router  Firewall  Two basic PCs  Access point  Media converters  Configuration terminal (with telnet and SSH) Spare hardware  NICs  Power supplies  GBICs  SFPs Spare parts  Patch cables  RJ-45 connectors, modular jacks  RJ-11 connectors  Cable spool  Coaxial cable spool  F-connectors
  • 23. CompTIA Network+ Certification Exam Objectives 23 of 23 Copyright 2011 by the Computing Technology Industry Association. All rights reserved. The CompTIA Network+ Certification Exam Objectives are subject to change without notice. Tools  Telco/network crimper  Cable tester  Punch down tool  Cable striper  Coaxial crimper  Wire cutter  Tone generator Software  Packet Sniffer  Protocol Analyzer  Terminal Emulation Software  Linux/Windows OSs  Software Firewall  Software IDS / IPS  Network mapper  Virtual network environment Other  Sample network documentation  Sample logs  Defective cables