Personal Information
Unternehmen/Arbeitsplatz
Helsinki Area, Finland Finland
Beruf
Entrepreneur and Service Design Consultant
Branche
Design
Webseite
http://www.indigonic.fi
Info
An MBA educated and entrepreneurial Service Design Consultant, with over 3 years’ experience founding and running a service innovation and design agency.
I am an experienced Service Designer skilled in research design, customer journey mapping, user scenarios, and experience design. I have a proven track record in delivering strategic and operational management whilst enabling clients to realise cost effective and innovative services that are driven by the user experience.
Across my career I have developed excellent people management skills, with extensive skills in developing service logic into a business using service design processes and methods. I have a passion for building multi...
Tags
service design
professional service
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Präsentationen
(3)Gefällt mir
(54)Service Design Super Powers
Erik Flowers
•
Vor 6 Jahren
Henkilöstö mukaan strategian muokkaamiseen
Eläketurvakeskus
•
Vor 7 Jahren
Cross-channel ecosystems strategy
Andrea Resmini
•
Vor 7 Jahren
Kasvuhakkerointi & Piraattimetriikat - @SaniLeino
Sani Leino
•
Vor 7 Jahren
Stimmt AG Workshop Toolkit
Stimmt AG
•
Vor 10 Jahren
Critical Incident Technique: collecting data from a user’s perspective (aka What users really think)
Northern User Experience
•
Vor 10 Jahren
Space as a Service - Amanda Ramos, Gensler
Service Design Network
•
Vor 8 Jahren
Design as a Key Tool in Product Development: A Perspective on Transformation in Pharma - Ken Savin, Eli Lilly
Service Design Network
•
Vor 8 Jahren
Designing Health Care for Care - Ryan Armbruster, Harken Health
Service Design Network
•
Vor 8 Jahren
Remarkable Experiences- Billy Seabrook, Citi
Service Design Network
•
Vor 8 Jahren
Service Design Berlin / Prototyping Public Services at Gov Jam Berlin 2015
Service Design Berlin
•
Vor 8 Jahren
My Dream World Presentation
Satu Miettinen
•
Vor 9 Jahren
Introduction to Empathy and Design Research
Peer Insight | Innovation Consulting
•
Vor 9 Jahren
Next Library Service Safaris
Patrick Quattlebaum
•
Vor 9 Jahren
Consumer Change | From specialised craft to DIY
Snook
•
Vor 9 Jahren
Things you can do to help your organisation make better services for users
leisa reichelt
•
Vor 9 Jahren
My take on Design [Thinking]
Marcel Zwiers
•
Vor 9 Jahren
Travellab at Helsinki Airport - Diagonal - #sda15
Service Design Breakfast
•
Vor 9 Jahren
PSFK Future of Retail 2015 Report - Summary Presentation
PSFK
•
Vor 9 Jahren
SDGC14 DAY ONE - From Brussels to Blueprints, Design-Led Public Service Innovation in Europe by Paul Thurston
Service Design Network
•
Vor 9 Jahren
SDGC14 Design Challenge
Antrop
•
Vor 9 Jahren
Sitran trendilista 2014-2015
Sitra the Finnish Innovation Fund
•
Vor 9 Jahren
trendwatching.com's THE FUTURE OF CUSTOMER SERVICE
TrendWatching
•
Vor 9 Jahren
Designing Customer Experience - Cookbook
Jin Kang Møller
•
Vor 11 Jahren
DIY Service Design, the toolkit (euroIA 2014, Brussels)
Koen Peters
•
Vor 9 Jahren
Co designing campus
Päivi Hietanen
•
Vor 9 Jahren
Exploring Service Design: User Experience Beyond the Screen
Ariel van Spronsen
•
Vor 14 Jahren
Service Design Breakfast: There is no such thing as service design - Anton Schubert, 358
Service Design Breakfast
•
Vor 11 Jahren
Collaborative Research The Conference by Media Evolution Malmö
Erika Hall
•
Vor 9 Jahren
The What If Technique presented by Motivate Design
Motivate Design
•
Vor 9 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Helsinki Area, Finland Finland
Beruf
Entrepreneur and Service Design Consultant
Branche
Design
Webseite
http://www.indigonic.fi
Info
An MBA educated and entrepreneurial Service Design Consultant, with over 3 years’ experience founding and running a service innovation and design agency.
I am an experienced Service Designer skilled in research design, customer journey mapping, user scenarios, and experience design. I have a proven track record in delivering strategic and operational management whilst enabling clients to realise cost effective and innovative services that are driven by the user experience.
Across my career I have developed excellent people management skills, with extensive skills in developing service logic into a business using service design processes and methods. I have a passion for building multi...
Tags
service design
professional service
Mehr anzeigen