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6 Steps to Improve
Candidate Engagement
Johnny Campbell
Founder & CEO
Social Talent
@socialtalent
Finding candidates is getting Easier!
source.socialtalent.co
I
Identify
S
Submit
C E
Contact Engage
I
Identify
S
Submit
C E
Contact Engage
What is a Sourcer’s
average
rate from talent they
?
16%
26%
26%
32%
Less than 10%
Between 10% and 20%
Between 20% and 40%
More than 40%
What is a Sourcer’s
average
rate from talent they
?
The
that they reach out to. 16% of Sourcers report such
poor response rates that they would have to reach
out to 40 people to get four replies!
Regionally,
reporting the lowest.
Social Talent | Alexander Mann Solutions Global Sourcing Survey
26%
32%
Between 10% and 20%
Between 20% and 40%
?
?
>65%
How are Sourcers
engaging with
passive candidates?
38%
30%
21%
6%
4%
Connect
Other
Does Medium of
Engagement effect
Response Rates?
1 Medium Matters
- HIGH (> 40%) - MEDIUM (20-40%) - VERY LOW (<10%)- LOW (10-20%)
Connecterage
?
imarily
ing
formed
8%
22%
30%
23%
25%
10%
40%50%
0%) - VERY LOW (<10%)- LOW (10-20%)
Connect
16%
24%
37%
22%
22%
30%
23%
25%
- HIGH (> 40%) - MEDIUM (20-40%) - VERY LOW (<10%)- LOW (10-20%)
16%
24%
37%
22%
8%
32%
34%
26%
23%
25%
40%50%
11Global Sourcing Survey
- HIGH (> 40%) - MEDIUM (20-40%) - VERY LOW (<10%)- LOW (10-20%)
candidates you
?
When we analysed the data on how Sourcers primarily
engaged with passive candidates we found striking
differences in their average response rates.
someone as a connection, sending an email performed
even better. However, the majority of
This reinforces the need for Sourcers to have traditional
phone skills to complement their online search skills.
16%
24%
37%
22%
8%
32%
34%
26%
30%
23%
25%
40%50%
11Social Talent | Alexander Mann Solutions Global Sourcing Survey
- HIGH (> 40%) - MEDIUM (20-40%)
What are the average
response rates
by medium for
candidates you
?
When we analysed the data on how Sourcers primarily
engaged with passive candidates we found striking
differences in their average response rates.
someone as a connection, sending an email performed
even better. However, the majority of
This reinforces the need for Sourcers to have traditional
phone skills to complement their online search skills.
8%
32%
34%
26%
10%
40%50%
Finding Phone Numbers
google.com/maps
Finding Phone Numbers
google.com/maps
Social Talent, Dublin
What is the best time of
day to call someone?
First
thing
2 Timing
What is the best time of
day to send an email? 6am
1.In the message, on the Options tab,
in the More Options group, click
Delay Delivery .
2.Click Message Options.
3.Under Delivery options, select the
Do not deliver before check box,
and then click the delivery date and
time that you want.
3 Structure
3 Secrets to Crafting the Perfect Pitch
1. Hyper-Personalise your Opener
2+ Unique Details
Tenure, Current Employer,
School, Common Connection,
etc
3 Secrets to Crafting the Perfect Pitch
2. What’s In It for Them (WIIFT)?
Teach First (UK)
3 Secrets to Crafting the Perfect Pitch
3. The Presumptive Close
What is the Purpose of your Pitch?
How many Interactions does it
take to close a Candidate?
Time-Specific Call to Action
4 8
4 Language
Interrogative: Ask Questions
You, Your, Yours
Concreteness
How do we make our ideas clear?
We must explain our ideas in terms of human
actions, in terms of sensory information.
Naturally sticky ideas are full of concrete
images.
We are 20 people, 12 in Dublin, 6 in
Poland and 2 lads (Vince and Walter) who
live in Cork and refuse to move to Dublin.
Our office is next door to a cool
university, on the tram line, we have a
cool Smeg fridge and our oldest plant’s
name is Harry!
We are 20 people, 12 in Dublin, 6 in
Poland and 2 lads (Vince and Walter) who
live in Cork and refuse to move to Dublin.
Our office is next door to a cool
university, on the tram line, we have a
cool Smeg fridge and our oldest plant’s
name is Harry!
5 Influence
Hi Johnny,
Your experience with Social Talent over
the last 4 years really made you jump off
the page when I viewed your profile...
Members with >2,000 connections
report response rates 10X better
than those with <500 connections
Robert Cialdini: 6 Key Principles of Influence
6 Be Smart
Private
+
rich.holden@pernod-ricard.com
getsidekick.com
6 Steps to Improve
Candidate Engagement
6 Steps to Improve
Candidate Engagement
1. Medium Matters
2. Timing
3. Structure
4. Language
5. Influence
6. Be Smart
Johnny Campbell
Founder & CEO
Social Talent
@socialtalent

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6 Proven Steps to Improve your Candidate Engagement

  • 1. 6 Steps to Improve Candidate Engagement
  • 2. Johnny Campbell Founder & CEO Social Talent @socialtalent
  • 3. Finding candidates is getting Easier! source.socialtalent.co
  • 4.
  • 5.
  • 6.
  • 9. What is a Sourcer’s average rate from talent they ?
  • 10. 16% 26% 26% 32% Less than 10% Between 10% and 20% Between 20% and 40% More than 40% What is a Sourcer’s average rate from talent they ? The that they reach out to. 16% of Sourcers report such poor response rates that they would have to reach out to 40 people to get four replies! Regionally, reporting the lowest. Social Talent | Alexander Mann Solutions Global Sourcing Survey
  • 11. 26% 32% Between 10% and 20% Between 20% and 40%
  • 12. ?
  • 13. ?
  • 14. >65%
  • 15. How are Sourcers engaging with passive candidates?
  • 17. Does Medium of Engagement effect Response Rates?
  • 19. - HIGH (> 40%) - MEDIUM (20-40%) - VERY LOW (<10%)- LOW (10-20%) Connecterage ? imarily ing formed 8% 22% 30% 23% 25% 10% 40%50% 0%) - VERY LOW (<10%)- LOW (10-20%) Connect 16% 24% 37% 22% 22% 30% 23% 25% - HIGH (> 40%) - MEDIUM (20-40%) - VERY LOW (<10%)- LOW (10-20%) 16% 24% 37% 22% 8% 32% 34% 26% 23% 25% 40%50% 11Global Sourcing Survey - HIGH (> 40%) - MEDIUM (20-40%) - VERY LOW (<10%)- LOW (10-20%) candidates you ? When we analysed the data on how Sourcers primarily engaged with passive candidates we found striking differences in their average response rates. someone as a connection, sending an email performed even better. However, the majority of This reinforces the need for Sourcers to have traditional phone skills to complement their online search skills. 16% 24% 37% 22% 8% 32% 34% 26% 30% 23% 25% 40%50% 11Social Talent | Alexander Mann Solutions Global Sourcing Survey - HIGH (> 40%) - MEDIUM (20-40%) What are the average response rates by medium for candidates you ? When we analysed the data on how Sourcers primarily engaged with passive candidates we found striking differences in their average response rates. someone as a connection, sending an email performed even better. However, the majority of This reinforces the need for Sourcers to have traditional phone skills to complement their online search skills. 8% 32% 34% 26% 10% 40%50%
  • 22. What is the best time of day to call someone? First thing
  • 24. What is the best time of day to send an email? 6am
  • 25.
  • 26. 1.In the message, on the Options tab, in the More Options group, click Delay Delivery . 2.Click Message Options. 3.Under Delivery options, select the Do not deliver before check box, and then click the delivery date and time that you want.
  • 27.
  • 29. 3 Secrets to Crafting the Perfect Pitch 1. Hyper-Personalise your Opener 2+ Unique Details Tenure, Current Employer, School, Common Connection, etc
  • 30. 3 Secrets to Crafting the Perfect Pitch 2. What’s In It for Them (WIIFT)? Teach First (UK)
  • 31. 3 Secrets to Crafting the Perfect Pitch 3. The Presumptive Close What is the Purpose of your Pitch? How many Interactions does it take to close a Candidate? Time-Specific Call to Action 4 8
  • 34. Concreteness How do we make our ideas clear? We must explain our ideas in terms of human actions, in terms of sensory information. Naturally sticky ideas are full of concrete images. We are 20 people, 12 in Dublin, 6 in Poland and 2 lads (Vince and Walter) who live in Cork and refuse to move to Dublin. Our office is next door to a cool university, on the tram line, we have a cool Smeg fridge and our oldest plant’s name is Harry! We are 20 people, 12 in Dublin, 6 in Poland and 2 lads (Vince and Walter) who live in Cork and refuse to move to Dublin. Our office is next door to a cool university, on the tram line, we have a cool Smeg fridge and our oldest plant’s name is Harry!
  • 36. Hi Johnny, Your experience with Social Talent over the last 4 years really made you jump off the page when I viewed your profile...
  • 37. Members with >2,000 connections report response rates 10X better than those with <500 connections
  • 38. Robert Cialdini: 6 Key Principles of Influence
  • 43. 6 Steps to Improve Candidate Engagement
  • 44. 6 Steps to Improve Candidate Engagement 1. Medium Matters 2. Timing 3. Structure 4. Language 5. Influence 6. Be Smart
  • 45. Johnny Campbell Founder & CEO Social Talent @socialtalent