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Test Your
Proctoring Prowess
RESULTS OF THE 2015 ANNUAL PROCTORING & LEARNER AUTHENTICATION SURVEY
Provided by:
About the Survey
 The survey was opened on January 12, 2015 and remained open for 45
days until February 26, 2015.
 During this time 284 survey responses were received.
 Each stakeholder group was presented with
questions specific to their role.
How To Play
 A multiple choice question will be displayed.
 Indicate you answer choice by:
 A hold up 1 finger
 B hold up 2 fingers
 C hold up 3 fingers
 D hold up 4 fingers
 Answer the subsequent question only if you correctly answered the prior
question.
 The last one still in the game wins a prize!
 OR, you may just want to see how many of the 20 items you get correct.
Common Proctoring Modality
 Which proctoring modality was reported by faculty and school
administrators as most commonly used?
 A – Approved Human Proctor
 B – Instructor as Proctor
 C – Local Test Center
 D – Virtual Proctoring
Common Proctoring Modality
 Which proctoring modality was reported as most commonly used?
 A – Approved Human Proctor
 B – Instructor as Proctor
 C – Local Test Center
 D – Virtual Proctoring
0 5 10 15 20 25 30 35 40 45
Approved human proctor
Instructor proctored
Virtual proctoring
Local test center proctored
Location such as library, public school
Official at an institution near the learner
Corporate testing center
Other
Proctoring Modalities
Common Learner Authentication
 The most common form of learner authentication was reported as:
 A – Key stroke monitoring
 B – User name / password
 C – Photo ID Scanning
 D – Security Questions
Common Learner Authentication
 The most common form of learner authentication was reported as:
 A – Key stroke monitoring
 B – User name / password
 C – Photo ID Scanning
 D – Security Questions
Satisfaction with Proctoring Modalities
 With which modality of proctoring did faculty report the lowest level of satisfaction?
 A – Approved human proctor
 B – Virtual proctoring
 C – Location such as a library
 D – Corporate Testing Center
Satisfaction with Proctoring Modalities
 With which modality of proctoring did faculty report the lowest level of satisfaction?
 A – Approved human proctor
 B – Virtual proctoring
 C – Location such as a library
 D – Corporate Testing Center
Note that they were most satisfied with the
instructor as proctor.
Psychological Deterrent
 According to faculty, which proctoring modality was the highest level of psychological
deterrent to cheating.
 A – Instructor proctored
 B – Approved human proctor
 C – Virtual proctoring
 D – Local test center
Psychological Deterrent
 According to faculty, which proctoring modality was the highest level of psychological
deterrent to cheating.
 A – Instructor proctored
 B – Approved human proctor
 C – Virtual proctoring
 D – Local test center
Psychological Deterrent
 According to students, which proctoring modality was the highest level of psychological
deterrent to cheating.
 A – Tie between instructor proctored
and virtual proctoring
 B – Tie between instructor proctored and
approved human proctor
 C – Tie between virtual proctoring and
local test center
 D – Local test center
Psychological Deterrent
 According to students, which proctoring modality was the highest level of psychological
deterrent to cheating.
 A – Tie between instructor proctored
and virtual proctoring
 B – Tie between instructor proctored and
approved human proctor
 C – Tie between virtual proctoring and
local test center
 D – Local test center
Threat to the Quality of eLearning
 What percentage of faculty considered
issues related to proctoring a
high level of threat to the reputation
of the quality of eLearning.
 A – 24%
 B – 32%
 C – 38%
 D – 44%
Threat to the Quality of eLearning
 What percentage of faculty considered
issues related to proctoring a
high level of threat to the reputation
of the quality of eLearning.
 A – 24%
 B – 32%
 C – 38%
 D – 44%
Learner authentication was also considered a high threat.
Cost of Proctoring
 What is the average cost for a one-hour proctored testing session?
 A - $15
 B - $20
 C - $25
 D - $40
Cost of Proctoring
 What is the average cost for a one-hour proctored testing session?
 A - $15
 B - $20
 C - $25
 D - $40
Proctor Identification
 When a student has to locate a proctor, how do most learners become
aware of a proctor’s services?
 Prior relationship with the proctor
 Proctor database such as SmarterProctoring
 Referral from the learner’s faculty member
or school
 The learner finds the proctor based on
criteria set by the school.
Proctor Identification
 When a student has to locate a proctor, how do most learners become
aware of a proctor’s services?
 Prior relationship with the proctor
 Proctor database such as SmarterProctoring
 Referral from the learner’s faculty member
or school
 The learner finds the proctor based on
criteria set by the school.
Proctor’s Challenges
 What did proctors rate as their most common challenges?
 Not enough revenue to justify the proctor’s time.
 Technology such as lock-down browsers
 Communications with the learner, faculty
and/or school
 Being identified to serve as a proctor.
Proctor’s Challenges
 What did proctors rate as their most common challenges?
 A - Not enough revenue to justify the proctor’s time.
 B - Technology such as lock-down browsers
 C - Communications with the learner, faculty
and/or school
 D - Being identified to serve as a proctor.
Proctor’s Improvements
 What would proctors like to see improved in the proctoring process?
 A – Assignment scheduling
 B – Communications with learner
 C – Proctoring protocols
 D – Proctoring technology
Proctor’s Improvements
 What would proctors like to see improved in the proctoring process?
 A – Assignment scheduling
 B – Communications with learner
 C – Proctoring protocols
 D – Proctoring technology
Proctor Training
 How did most proctors rate the training they have received for serving as a
proctor?
 A – Very weak
 B – Weak
 C – Strong
 D – Very Strong
Proctor Training
 How did most proctors rate the training they have received for serving as a
proctor?
 A – Very weak
 B – Weak
 C – Strong
 D – Very Strong
Important Issues
 What are the most important issues to School Administrators relative to
testing integrity?
 A – Cost to the learner
 B – Cost to the institution
 C – Tie between cost to the learner and
learner authentication
 D – Time between proctoring policies and
cost to the institution
Important Issues
 What are the most important issues to School Administrators relative to
testing integrity?
 A – Cost to the learner
 B – Cost to the institution
 C – Tie between cost to the learner and
learner authentication
 D – Time between proctoring policies and
cost to the institution
School leaders are least concerned
with proctoring technologies
Instance of Learner Authentication
 At what point in the student experience is learner authentication most
often conducted?
 A - At onset of an exam
 B – At course registration
 C – At enrollment
 D – At multiple times
Instance of Learner Authentication
 At what point in the student experience is learner authentication most
often conducted?
 A - At onset of an exam
 B – At course registration
 C – At enrollment
 D – At multiple times
Payment of Proctoring Fees
 When a fee is charged for proctoring services who is most likely to pay?
 A – School pays
 B – Learner pays
 C – Learner and school share the expense
 D – Depends on the situation
Payment of Proctoring Fees
 When a fee is charged for proctoring services who is most likely to pay?
 A – School pays
 B – Learner pays
 C – Learner and school share the expense
 D – Depends on the situation
Preferred Proctoring Modality
 Which proctoring modality is most
preferred by students?
 A – Approved human proctor
 B – Local test center
 C – Virtual proctoring
 D – Instructor proctored
Preferred Proctoring Modality
 Which proctoring modality is most
preferred by students?
 A – Approved human proctor
 B – Local test center
 C – Virtual proctoring
 D – Instructor proctored
Difficulty to Cheat
 According to students, in which proctoring
modality would it be most difficult to cheat?
 A – Approved human proctor
 B – Corporate testing center
 C – Location such as a library
 D – Virtual proctoring
Difficulty to Cheat
 According to students, in which proctoring
modality would it be most difficult to cheat?
 A – Approved human proctor
 B – Corporate testing center
 C – Location such as a library
 D – Virtual proctoring
Types of Exams
 Which types of tests are most often proctored
by testing centers on college campuses?
 Make up exams
 Disability accommodation exams
 Distance education exams
 CLEP exams
Types of Exams
 Which types of tests are most often proctored
by testing centers on college campuses?
 Make up exams
 Disability accommodation exams
 Distance education exams
 Early take exams
Scheduling a Testing Center
 What is the most common way offered for students to register a testing
session at a testing center on a college campus?
 A – Email
 B – In person
 C – Online
 D - Telephone
Scheduling a Testing Center
 What is the most common way offered for students to register a testing
session at a testing center on a college campus?
 A – Email
 B – In person
 C – Online
 D - Telephone
33
29
23
32
Email In Person Online Telephone
0
5
10
15
20
25
30
35
Exceptionality Protocol
 What is the most common protocol for when
a testing exceptionality occurs?
 Learner is not confronted
 Learner is confronted
 Learner asked to leave
 Incident documented
Exceptionality Protocol
 What is the most common protocol for when
a testing exceptionality occurs?
 A - Learner is not confronted
 B - Learner is confronted
 C - Learner asked to leave
 D - Incident documented
Form of Payment
 What form of payment is most commonly accepted by testing centers on
college campuses?
 A – Check
 B – Cash
 C – Credit Card
 D – Financial Aid Voucher
Form of Payment
 What form of payment is most commonly accepted by testing centers on
college campuses?
 A – Check
 B – Cash
 C – Credit Card
 D – Financial Aid Voucher

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Test your proctoring prowess

  • 1. Test Your Proctoring Prowess RESULTS OF THE 2015 ANNUAL PROCTORING & LEARNER AUTHENTICATION SURVEY Provided by:
  • 2. About the Survey  The survey was opened on January 12, 2015 and remained open for 45 days until February 26, 2015.  During this time 284 survey responses were received.  Each stakeholder group was presented with questions specific to their role.
  • 3. How To Play  A multiple choice question will be displayed.  Indicate you answer choice by:  A hold up 1 finger  B hold up 2 fingers  C hold up 3 fingers  D hold up 4 fingers  Answer the subsequent question only if you correctly answered the prior question.  The last one still in the game wins a prize!  OR, you may just want to see how many of the 20 items you get correct.
  • 4. Common Proctoring Modality  Which proctoring modality was reported by faculty and school administrators as most commonly used?  A – Approved Human Proctor  B – Instructor as Proctor  C – Local Test Center  D – Virtual Proctoring
  • 5. Common Proctoring Modality  Which proctoring modality was reported as most commonly used?  A – Approved Human Proctor  B – Instructor as Proctor  C – Local Test Center  D – Virtual Proctoring 0 5 10 15 20 25 30 35 40 45 Approved human proctor Instructor proctored Virtual proctoring Local test center proctored Location such as library, public school Official at an institution near the learner Corporate testing center Other Proctoring Modalities
  • 6. Common Learner Authentication  The most common form of learner authentication was reported as:  A – Key stroke monitoring  B – User name / password  C – Photo ID Scanning  D – Security Questions
  • 7. Common Learner Authentication  The most common form of learner authentication was reported as:  A – Key stroke monitoring  B – User name / password  C – Photo ID Scanning  D – Security Questions
  • 8. Satisfaction with Proctoring Modalities  With which modality of proctoring did faculty report the lowest level of satisfaction?  A – Approved human proctor  B – Virtual proctoring  C – Location such as a library  D – Corporate Testing Center
  • 9. Satisfaction with Proctoring Modalities  With which modality of proctoring did faculty report the lowest level of satisfaction?  A – Approved human proctor  B – Virtual proctoring  C – Location such as a library  D – Corporate Testing Center Note that they were most satisfied with the instructor as proctor.
  • 10. Psychological Deterrent  According to faculty, which proctoring modality was the highest level of psychological deterrent to cheating.  A – Instructor proctored  B – Approved human proctor  C – Virtual proctoring  D – Local test center
  • 11. Psychological Deterrent  According to faculty, which proctoring modality was the highest level of psychological deterrent to cheating.  A – Instructor proctored  B – Approved human proctor  C – Virtual proctoring  D – Local test center
  • 12. Psychological Deterrent  According to students, which proctoring modality was the highest level of psychological deterrent to cheating.  A – Tie between instructor proctored and virtual proctoring  B – Tie between instructor proctored and approved human proctor  C – Tie between virtual proctoring and local test center  D – Local test center
  • 13. Psychological Deterrent  According to students, which proctoring modality was the highest level of psychological deterrent to cheating.  A – Tie between instructor proctored and virtual proctoring  B – Tie between instructor proctored and approved human proctor  C – Tie between virtual proctoring and local test center  D – Local test center
  • 14. Threat to the Quality of eLearning  What percentage of faculty considered issues related to proctoring a high level of threat to the reputation of the quality of eLearning.  A – 24%  B – 32%  C – 38%  D – 44%
  • 15. Threat to the Quality of eLearning  What percentage of faculty considered issues related to proctoring a high level of threat to the reputation of the quality of eLearning.  A – 24%  B – 32%  C – 38%  D – 44% Learner authentication was also considered a high threat.
  • 16. Cost of Proctoring  What is the average cost for a one-hour proctored testing session?  A - $15  B - $20  C - $25  D - $40
  • 17. Cost of Proctoring  What is the average cost for a one-hour proctored testing session?  A - $15  B - $20  C - $25  D - $40
  • 18. Proctor Identification  When a student has to locate a proctor, how do most learners become aware of a proctor’s services?  Prior relationship with the proctor  Proctor database such as SmarterProctoring  Referral from the learner’s faculty member or school  The learner finds the proctor based on criteria set by the school.
  • 19. Proctor Identification  When a student has to locate a proctor, how do most learners become aware of a proctor’s services?  Prior relationship with the proctor  Proctor database such as SmarterProctoring  Referral from the learner’s faculty member or school  The learner finds the proctor based on criteria set by the school.
  • 20. Proctor’s Challenges  What did proctors rate as their most common challenges?  Not enough revenue to justify the proctor’s time.  Technology such as lock-down browsers  Communications with the learner, faculty and/or school  Being identified to serve as a proctor.
  • 21. Proctor’s Challenges  What did proctors rate as their most common challenges?  A - Not enough revenue to justify the proctor’s time.  B - Technology such as lock-down browsers  C - Communications with the learner, faculty and/or school  D - Being identified to serve as a proctor.
  • 22. Proctor’s Improvements  What would proctors like to see improved in the proctoring process?  A – Assignment scheduling  B – Communications with learner  C – Proctoring protocols  D – Proctoring technology
  • 23. Proctor’s Improvements  What would proctors like to see improved in the proctoring process?  A – Assignment scheduling  B – Communications with learner  C – Proctoring protocols  D – Proctoring technology
  • 24. Proctor Training  How did most proctors rate the training they have received for serving as a proctor?  A – Very weak  B – Weak  C – Strong  D – Very Strong
  • 25. Proctor Training  How did most proctors rate the training they have received for serving as a proctor?  A – Very weak  B – Weak  C – Strong  D – Very Strong
  • 26. Important Issues  What are the most important issues to School Administrators relative to testing integrity?  A – Cost to the learner  B – Cost to the institution  C – Tie between cost to the learner and learner authentication  D – Time between proctoring policies and cost to the institution
  • 27. Important Issues  What are the most important issues to School Administrators relative to testing integrity?  A – Cost to the learner  B – Cost to the institution  C – Tie between cost to the learner and learner authentication  D – Time between proctoring policies and cost to the institution School leaders are least concerned with proctoring technologies
  • 28. Instance of Learner Authentication  At what point in the student experience is learner authentication most often conducted?  A - At onset of an exam  B – At course registration  C – At enrollment  D – At multiple times
  • 29. Instance of Learner Authentication  At what point in the student experience is learner authentication most often conducted?  A - At onset of an exam  B – At course registration  C – At enrollment  D – At multiple times
  • 30. Payment of Proctoring Fees  When a fee is charged for proctoring services who is most likely to pay?  A – School pays  B – Learner pays  C – Learner and school share the expense  D – Depends on the situation
  • 31. Payment of Proctoring Fees  When a fee is charged for proctoring services who is most likely to pay?  A – School pays  B – Learner pays  C – Learner and school share the expense  D – Depends on the situation
  • 32. Preferred Proctoring Modality  Which proctoring modality is most preferred by students?  A – Approved human proctor  B – Local test center  C – Virtual proctoring  D – Instructor proctored
  • 33. Preferred Proctoring Modality  Which proctoring modality is most preferred by students?  A – Approved human proctor  B – Local test center  C – Virtual proctoring  D – Instructor proctored
  • 34. Difficulty to Cheat  According to students, in which proctoring modality would it be most difficult to cheat?  A – Approved human proctor  B – Corporate testing center  C – Location such as a library  D – Virtual proctoring
  • 35. Difficulty to Cheat  According to students, in which proctoring modality would it be most difficult to cheat?  A – Approved human proctor  B – Corporate testing center  C – Location such as a library  D – Virtual proctoring
  • 36. Types of Exams  Which types of tests are most often proctored by testing centers on college campuses?  Make up exams  Disability accommodation exams  Distance education exams  CLEP exams
  • 37. Types of Exams  Which types of tests are most often proctored by testing centers on college campuses?  Make up exams  Disability accommodation exams  Distance education exams  Early take exams
  • 38. Scheduling a Testing Center  What is the most common way offered for students to register a testing session at a testing center on a college campus?  A – Email  B – In person  C – Online  D - Telephone
  • 39. Scheduling a Testing Center  What is the most common way offered for students to register a testing session at a testing center on a college campus?  A – Email  B – In person  C – Online  D - Telephone 33 29 23 32 Email In Person Online Telephone 0 5 10 15 20 25 30 35
  • 40. Exceptionality Protocol  What is the most common protocol for when a testing exceptionality occurs?  Learner is not confronted  Learner is confronted  Learner asked to leave  Incident documented
  • 41. Exceptionality Protocol  What is the most common protocol for when a testing exceptionality occurs?  A - Learner is not confronted  B - Learner is confronted  C - Learner asked to leave  D - Incident documented
  • 42. Form of Payment  What form of payment is most commonly accepted by testing centers on college campuses?  A – Check  B – Cash  C – Credit Card  D – Financial Aid Voucher
  • 43. Form of Payment  What form of payment is most commonly accepted by testing centers on college campuses?  A – Check  B – Cash  C – Credit Card  D – Financial Aid Voucher