2. About the Survey
The survey was opened on January 12, 2015 and remained open for 45
days until February 26, 2015.
During this time 284 survey responses were received.
Each stakeholder group was presented with
questions specific to their role.
3. How To Play
A multiple choice question will be displayed.
Indicate you answer choice by:
A hold up 1 finger
B hold up 2 fingers
C hold up 3 fingers
D hold up 4 fingers
Answer the subsequent question only if you correctly answered the prior
question.
The last one still in the game wins a prize!
OR, you may just want to see how many of the 20 items you get correct.
4. Common Proctoring Modality
Which proctoring modality was reported by faculty and school
administrators as most commonly used?
A – Approved Human Proctor
B – Instructor as Proctor
C – Local Test Center
D – Virtual Proctoring
5. Common Proctoring Modality
Which proctoring modality was reported as most commonly used?
A – Approved Human Proctor
B – Instructor as Proctor
C – Local Test Center
D – Virtual Proctoring
0 5 10 15 20 25 30 35 40 45
Approved human proctor
Instructor proctored
Virtual proctoring
Local test center proctored
Location such as library, public school
Official at an institution near the learner
Corporate testing center
Other
Proctoring Modalities
6. Common Learner Authentication
The most common form of learner authentication was reported as:
A – Key stroke monitoring
B – User name / password
C – Photo ID Scanning
D – Security Questions
7. Common Learner Authentication
The most common form of learner authentication was reported as:
A – Key stroke monitoring
B – User name / password
C – Photo ID Scanning
D – Security Questions
8. Satisfaction with Proctoring Modalities
With which modality of proctoring did faculty report the lowest level of satisfaction?
A – Approved human proctor
B – Virtual proctoring
C – Location such as a library
D – Corporate Testing Center
9. Satisfaction with Proctoring Modalities
With which modality of proctoring did faculty report the lowest level of satisfaction?
A – Approved human proctor
B – Virtual proctoring
C – Location such as a library
D – Corporate Testing Center
Note that they were most satisfied with the
instructor as proctor.
10. Psychological Deterrent
According to faculty, which proctoring modality was the highest level of psychological
deterrent to cheating.
A – Instructor proctored
B – Approved human proctor
C – Virtual proctoring
D – Local test center
11. Psychological Deterrent
According to faculty, which proctoring modality was the highest level of psychological
deterrent to cheating.
A – Instructor proctored
B – Approved human proctor
C – Virtual proctoring
D – Local test center
12. Psychological Deterrent
According to students, which proctoring modality was the highest level of psychological
deterrent to cheating.
A – Tie between instructor proctored
and virtual proctoring
B – Tie between instructor proctored and
approved human proctor
C – Tie between virtual proctoring and
local test center
D – Local test center
13. Psychological Deterrent
According to students, which proctoring modality was the highest level of psychological
deterrent to cheating.
A – Tie between instructor proctored
and virtual proctoring
B – Tie between instructor proctored and
approved human proctor
C – Tie between virtual proctoring and
local test center
D – Local test center
14. Threat to the Quality of eLearning
What percentage of faculty considered
issues related to proctoring a
high level of threat to the reputation
of the quality of eLearning.
A – 24%
B – 32%
C – 38%
D – 44%
15. Threat to the Quality of eLearning
What percentage of faculty considered
issues related to proctoring a
high level of threat to the reputation
of the quality of eLearning.
A – 24%
B – 32%
C – 38%
D – 44%
Learner authentication was also considered a high threat.
16. Cost of Proctoring
What is the average cost for a one-hour proctored testing session?
A - $15
B - $20
C - $25
D - $40
17. Cost of Proctoring
What is the average cost for a one-hour proctored testing session?
A - $15
B - $20
C - $25
D - $40
18. Proctor Identification
When a student has to locate a proctor, how do most learners become
aware of a proctor’s services?
Prior relationship with the proctor
Proctor database such as SmarterProctoring
Referral from the learner’s faculty member
or school
The learner finds the proctor based on
criteria set by the school.
19. Proctor Identification
When a student has to locate a proctor, how do most learners become
aware of a proctor’s services?
Prior relationship with the proctor
Proctor database such as SmarterProctoring
Referral from the learner’s faculty member
or school
The learner finds the proctor based on
criteria set by the school.
20. Proctor’s Challenges
What did proctors rate as their most common challenges?
Not enough revenue to justify the proctor’s time.
Technology such as lock-down browsers
Communications with the learner, faculty
and/or school
Being identified to serve as a proctor.
21. Proctor’s Challenges
What did proctors rate as their most common challenges?
A - Not enough revenue to justify the proctor’s time.
B - Technology such as lock-down browsers
C - Communications with the learner, faculty
and/or school
D - Being identified to serve as a proctor.
22. Proctor’s Improvements
What would proctors like to see improved in the proctoring process?
A – Assignment scheduling
B – Communications with learner
C – Proctoring protocols
D – Proctoring technology
23. Proctor’s Improvements
What would proctors like to see improved in the proctoring process?
A – Assignment scheduling
B – Communications with learner
C – Proctoring protocols
D – Proctoring technology
24. Proctor Training
How did most proctors rate the training they have received for serving as a
proctor?
A – Very weak
B – Weak
C – Strong
D – Very Strong
25. Proctor Training
How did most proctors rate the training they have received for serving as a
proctor?
A – Very weak
B – Weak
C – Strong
D – Very Strong
26. Important Issues
What are the most important issues to School Administrators relative to
testing integrity?
A – Cost to the learner
B – Cost to the institution
C – Tie between cost to the learner and
learner authentication
D – Time between proctoring policies and
cost to the institution
27. Important Issues
What are the most important issues to School Administrators relative to
testing integrity?
A – Cost to the learner
B – Cost to the institution
C – Tie between cost to the learner and
learner authentication
D – Time between proctoring policies and
cost to the institution
School leaders are least concerned
with proctoring technologies
28. Instance of Learner Authentication
At what point in the student experience is learner authentication most
often conducted?
A - At onset of an exam
B – At course registration
C – At enrollment
D – At multiple times
29. Instance of Learner Authentication
At what point in the student experience is learner authentication most
often conducted?
A - At onset of an exam
B – At course registration
C – At enrollment
D – At multiple times
30. Payment of Proctoring Fees
When a fee is charged for proctoring services who is most likely to pay?
A – School pays
B – Learner pays
C – Learner and school share the expense
D – Depends on the situation
31. Payment of Proctoring Fees
When a fee is charged for proctoring services who is most likely to pay?
A – School pays
B – Learner pays
C – Learner and school share the expense
D – Depends on the situation
32. Preferred Proctoring Modality
Which proctoring modality is most
preferred by students?
A – Approved human proctor
B – Local test center
C – Virtual proctoring
D – Instructor proctored
33. Preferred Proctoring Modality
Which proctoring modality is most
preferred by students?
A – Approved human proctor
B – Local test center
C – Virtual proctoring
D – Instructor proctored
34. Difficulty to Cheat
According to students, in which proctoring
modality would it be most difficult to cheat?
A – Approved human proctor
B – Corporate testing center
C – Location such as a library
D – Virtual proctoring
35. Difficulty to Cheat
According to students, in which proctoring
modality would it be most difficult to cheat?
A – Approved human proctor
B – Corporate testing center
C – Location such as a library
D – Virtual proctoring
36. Types of Exams
Which types of tests are most often proctored
by testing centers on college campuses?
Make up exams
Disability accommodation exams
Distance education exams
CLEP exams
37. Types of Exams
Which types of tests are most often proctored
by testing centers on college campuses?
Make up exams
Disability accommodation exams
Distance education exams
Early take exams
38. Scheduling a Testing Center
What is the most common way offered for students to register a testing
session at a testing center on a college campus?
A – Email
B – In person
C – Online
D - Telephone
39. Scheduling a Testing Center
What is the most common way offered for students to register a testing
session at a testing center on a college campus?
A – Email
B – In person
C – Online
D - Telephone
33
29
23
32
Email In Person Online Telephone
0
5
10
15
20
25
30
35
40. Exceptionality Protocol
What is the most common protocol for when
a testing exceptionality occurs?
Learner is not confronted
Learner is confronted
Learner asked to leave
Incident documented
41. Exceptionality Protocol
What is the most common protocol for when
a testing exceptionality occurs?
A - Learner is not confronted
B - Learner is confronted
C - Learner asked to leave
D - Incident documented
42. Form of Payment
What form of payment is most commonly accepted by testing centers on
college campuses?
A – Check
B – Cash
C – Credit Card
D – Financial Aid Voucher
43. Form of Payment
What form of payment is most commonly accepted by testing centers on
college campuses?
A – Check
B – Cash
C – Credit Card
D – Financial Aid Voucher