In his BlogWell presentation, Kaiser Permanente's Digital Media and Syndication Director, Vince Golla, shares how they built a social media network to drive fantastic customer service.
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BlogWell San Francisco Case Study: Kaiser Permanente, presented by Vince Golla
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How Big Brands Use Social Media
Kaiser Permanente
Vince Golla
Building a Social Media Network to Drive
Fantastic Customer Service
San Francisco | June 20, 2011
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How Big Brands Use Social Media
Learn more about upcoming
and past BlogWells:
http://socialmedia.org/blogwell
or
live@socialmedia.org
San Francisco | June 20, 2011