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How Big Brands Use Social Media


          Kaiser Permanente
                   Vince Golla
   Building a Social Media Network to Drive
          Fantastic Customer Service
              San Francisco | June 20, 2011
®




How Big Brands Use Social Media


     Learn more about upcoming
         and past BlogWells:
      http://socialmedia.org/blogwell
                     or
           live@socialmedia.org
              San Francisco | June 20, 2011

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BlogWell San Francisco Case Study: Kaiser Permanente, presented by Vince Golla

  • 1. ® How Big Brands Use Social Media Kaiser Permanente Vince Golla Building a Social Media Network to Drive Fantastic Customer Service San Francisco | June 20, 2011
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  • 28. ® How Big Brands Use Social Media Learn more about upcoming and past BlogWells: http://socialmedia.org/blogwell or live@socialmedia.org San Francisco | June 20, 2011