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The Next Communication Channel:
  Mobile Marketing and Beyond



            Title slide




 The Rise of the Mobile Connected Salon
Quick Stats
Connect with Your Potential Clients
    WITH ADVATEXT’S GEO-TARGETING CAPABILITIES,
                Exactly When You Want
          YOU CAN REACH YOUR CUSTOMERS
              And Right When They Need It!
      WHENEVER YOU WANT, WHEREVER THEY ARE



5 FREE Tans when you
 Text GOLDENTAN to
        55469
72% of Americans text message
across all demographics

 67% of customers would like to
receive mobile alerts or reminders

Twice as many people Text Message
than own a Television set

82% of Americans do not leave the
house without their cell phones

CTIA 2009
Text Call to Action
           Live Demonstration “Try it on your phone
                            Now!”
                      KEYWOR            SHORTCODE
                         D                (STAYS THE
                     (CHANGES                SAME)
                         )


          Text GOLDENTAN to55469 to Receive
                GOLDENTA    55469
                    N
                    5 FREE Tans!

                               When client texts,
                                They are entered
                               Into the database!




TEXT MESSAGING 101
Taking Your Broadcast Media/ Event/ Flier to your Potential
                            Customer’s handset!
                                                            Studies Show a Text-
                                                           message stays on the
                                                           cell-phone an average
                                                                 of 12 days.
                                                                      =
                                                           This means additional
                                                             exposures to your
                                                                  audience




                                 Instantly Deliver:
                                 •Video                         Instantly Deliver:
Instantly Deliver:
                                 •Your Commercial
•Pictures
                                 •A Demonstration               A Mobile Landing
•Coupons              YOUR                                      Page.
•Links to Website    COUPON
                      HERE!
•And more
Timely Promotions = Higher Redemption Rates
Schedule the Delivery of Coupons, Reminders, and Offers at exactly the right moment!
    Putting the Offers Right in the Hand of your Current and Potential Customers!

                              = More Transactions per Month




 Regal Salon: Come in               Tan World: Free upgrade   Shannon’s Salon: Our
 today or tomorrow and              to Silver package this    premium Spray Tans for
 get a FREE lotion with any         week only code mb8932,    $20 OFF this weekend
 Tan Package. Exp. 4/8              show msg 2 redeem, exp.   only, FWD 2 friends, call
 http://salon.com Reply             5/2 Reply STOP 2end       for appt; (816)223-8584
 STOP 2end                                                    Reply STOP 2end
(Example of Return-on-Investment on a small scale)

   1,000           4% or Higher
Customers        Redemption Rate            Average
  in your        on Promotion or          Transaction
 database            Coupon


    Industry ranges between 4-13% redemptions on Mobile offers and
                               coupons

                 Quantifiable Return on this direct media!

          Investment to send 1000 messages to Database? $50
   ROI on 40+ Customers walking in, setting an appointment or visiting?
                      $35 average ticket? $1,400
The Mobile World 101

        3 Components to Database Building

      1. Point of Sale                                                       To: 55469
         Create engagements with every customer that walks in the salon to   MSG: Tanning
         encourage them to text. Build a database of 9-20 customers per
         day.

      2. Add the Mobile “Opt-in” Option to your
         current Website
          Options to capture online traffic into the
          Mobile database from the web

      3. Traditional Media (capture new clients)
         Add the Mobile Call-to-Action to
               every Advertisement; print, radio,
               coupon, event, TV, etc.
Point of Sale
    Capture Your Current Customers into
Options Might Include:
                       Database!
1. Offer each client an instant coupon for a FREE upgrade!
   Have them Text to get the Instant Coupon!
                                                              Angelo Mendi: 20% OFF
                                                              next visit with purchase of
2. At check-out use flyers, hand-outs, or Displays to         any accessories, code
                                                              mb239, FWD to friends,
   encourage them to Text for a coupon for Next Visit;        exp. 5.15.11 Reply STOP
   (Coupon can expire within a month to encourage a           2end
   quick repeat visit)

3. Have Customers Text-in for an instant discount of 20%
   OFF today’s purchase


Future Text-Promotions to Current Clientele will help drive
Product sales, increase frequency of visits, help stay top-of-mind
So clients refer business, and more…
Capture Web Traffic into Database!


                                                          Tan World: 1 Month of Free
                                                          Tanning when you buy 2
                                                          months this week only!
                                                          Coupon code mb2341 Reply
                                                          STOP 2end



                             Instant Coupon for 1 month
                                  Of FREE Tanning!
                                Enter mobile number
              Donate NOW!       Send to my Mobile Phone




Beauty Brands Secret Sale!
  Text BEAUTY to 72727
Capture LEADS with Mobile Keywords!
        By adding Mobile keywords to every Traditional Broadcast media like Coupon drops,
        radio spots, event marketing, print ads, and outdoor displays, you can capture New
                                      Customers more easily.


            Taking Your Broadcast Media/ Event/ Flier to your
                     Potential Customer’s handset!
                                                                                  Studies Show a Text-
                                                                                 message stays on the
                                                                                 cell-phone an average
                                                                                       of 12 days.
                                                                                            =
                                                                                 This means additional
                                                                                   exposures to your
                                                                                        audience

Instantly Deliver:
•Pictures                        More Conversion = 5-10% Increase in Overall Customer base
•Coupons               YOUR
•Links to Website     COUPON     Once Customers engage off of Traditional Broadcast they are
•And more              HERE!                Captured in the Mobile database.

                                Future text-promotions will be delivered right to their handset
                                               equating to NEW CUSTOMERS!
Add Mobile’s Call-to-Action with every
  traditional marketing initiative!
                                                                      Adding “Mobile” to
                                                                   traditional improves the
                                                                    Effectiveness by more
                  FREE Tanning for a MONTH?                                than 30%
              Text FREETAN to 55469                                          T-Shirts
                        Some exclusions may apply.
                                                                        Print Campaigns
                                                                              Radio
                                                                            Outdoor
                                                                            Banners

      Text MYTAN to 55469 for an Unbelievable Coupon!
      Text GOLDEN1 to 55469 for a Mobile ONLY Tanning Discount you won’t get anywhere else.
      Text TANNERY to 55469 now for a FREE Month of Tanning; Offer gets an auto-generated
      coupon for 1 FREE Month of Tanning with the purchase of 2 other months.
      The 12 Years of Tanning in 12 Months Grand Giveaway!! We are giving away 12 Years of
      FREE Tans to 12 people every month this year. Text GRAND to 55469 now to Enter.
Send Promotions to your Database to do More
                                Than Just Coupon!
  • Increase Social Network Followers
                                                                • Capture Email
  • More Transactions per year
                                                                • Support Causes




Salon Style: Facebook ONLY                           Tannery         Panchero’s Gift Cards arewill be
                                                                            Salon James: We
Offer, “Like” us NOW for even                                        the best gift!FREE here and for
                                                                            doing Click Tanning
more VIP treatment and            Tannery: To complete your          be finished shopping.
                                                                            anyone participating in this
savings. http://salon.wap         entry to win FREE Tanning          http://xmaspanch.wap Walk!
                                                                            years Red Cross
Reply STOP 2quit                                                      Reply STOP 2quit
                                  for a year, reply w/ your               Bring in your registration
                                  email address and watch for             and see how we support
                                  more great deals! Reply                 the community.
                                  STOP 2 quit
Contact Rob Cosman
       Social Life Agency

http://www.sociallifeagency.com

        P: 416-629-1469
Email: Rob@sociallifeagency.com

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Mobile Marketing for Tanning Salon

  • 1. The Next Communication Channel: Mobile Marketing and Beyond Title slide The Rise of the Mobile Connected Salon
  • 3. Connect with Your Potential Clients WITH ADVATEXT’S GEO-TARGETING CAPABILITIES, Exactly When You Want YOU CAN REACH YOUR CUSTOMERS And Right When They Need It! WHENEVER YOU WANT, WHEREVER THEY ARE 5 FREE Tans when you Text GOLDENTAN to 55469
  • 4. 72% of Americans text message across all demographics 67% of customers would like to receive mobile alerts or reminders Twice as many people Text Message than own a Television set 82% of Americans do not leave the house without their cell phones CTIA 2009
  • 5. Text Call to Action Live Demonstration “Try it on your phone Now!” KEYWOR SHORTCODE D (STAYS THE (CHANGES SAME) ) Text GOLDENTAN to55469 to Receive GOLDENTA 55469 N 5 FREE Tans! When client texts, They are entered Into the database! TEXT MESSAGING 101
  • 6. Taking Your Broadcast Media/ Event/ Flier to your Potential Customer’s handset! Studies Show a Text- message stays on the cell-phone an average of 12 days. = This means additional exposures to your audience Instantly Deliver: •Video Instantly Deliver: Instantly Deliver: •Your Commercial •Pictures •A Demonstration A Mobile Landing •Coupons YOUR Page. •Links to Website COUPON HERE! •And more
  • 7. Timely Promotions = Higher Redemption Rates Schedule the Delivery of Coupons, Reminders, and Offers at exactly the right moment! Putting the Offers Right in the Hand of your Current and Potential Customers! = More Transactions per Month Regal Salon: Come in Tan World: Free upgrade Shannon’s Salon: Our today or tomorrow and to Silver package this premium Spray Tans for get a FREE lotion with any week only code mb8932, $20 OFF this weekend Tan Package. Exp. 4/8 show msg 2 redeem, exp. only, FWD 2 friends, call http://salon.com Reply 5/2 Reply STOP 2end for appt; (816)223-8584 STOP 2end Reply STOP 2end
  • 8. (Example of Return-on-Investment on a small scale) 1,000 4% or Higher Customers Redemption Rate Average in your on Promotion or Transaction database Coupon Industry ranges between 4-13% redemptions on Mobile offers and coupons Quantifiable Return on this direct media! Investment to send 1000 messages to Database? $50 ROI on 40+ Customers walking in, setting an appointment or visiting? $35 average ticket? $1,400
  • 9.
  • 10. The Mobile World 101 3 Components to Database Building 1. Point of Sale To: 55469 Create engagements with every customer that walks in the salon to MSG: Tanning encourage them to text. Build a database of 9-20 customers per day. 2. Add the Mobile “Opt-in” Option to your current Website Options to capture online traffic into the Mobile database from the web 3. Traditional Media (capture new clients) Add the Mobile Call-to-Action to every Advertisement; print, radio, coupon, event, TV, etc.
  • 11. Point of Sale Capture Your Current Customers into Options Might Include: Database! 1. Offer each client an instant coupon for a FREE upgrade! Have them Text to get the Instant Coupon! Angelo Mendi: 20% OFF next visit with purchase of 2. At check-out use flyers, hand-outs, or Displays to any accessories, code mb239, FWD to friends, encourage them to Text for a coupon for Next Visit; exp. 5.15.11 Reply STOP (Coupon can expire within a month to encourage a 2end quick repeat visit) 3. Have Customers Text-in for an instant discount of 20% OFF today’s purchase Future Text-Promotions to Current Clientele will help drive Product sales, increase frequency of visits, help stay top-of-mind So clients refer business, and more…
  • 12. Capture Web Traffic into Database! Tan World: 1 Month of Free Tanning when you buy 2 months this week only! Coupon code mb2341 Reply STOP 2end Instant Coupon for 1 month Of FREE Tanning! Enter mobile number Donate NOW! Send to my Mobile Phone Beauty Brands Secret Sale! Text BEAUTY to 72727
  • 13. Capture LEADS with Mobile Keywords! By adding Mobile keywords to every Traditional Broadcast media like Coupon drops, radio spots, event marketing, print ads, and outdoor displays, you can capture New Customers more easily. Taking Your Broadcast Media/ Event/ Flier to your Potential Customer’s handset! Studies Show a Text- message stays on the cell-phone an average of 12 days. = This means additional exposures to your audience Instantly Deliver: •Pictures More Conversion = 5-10% Increase in Overall Customer base •Coupons YOUR •Links to Website COUPON Once Customers engage off of Traditional Broadcast they are •And more HERE! Captured in the Mobile database. Future text-promotions will be delivered right to their handset equating to NEW CUSTOMERS!
  • 14. Add Mobile’s Call-to-Action with every traditional marketing initiative! Adding “Mobile” to traditional improves the Effectiveness by more FREE Tanning for a MONTH? than 30% Text FREETAN to 55469 T-Shirts Some exclusions may apply. Print Campaigns Radio Outdoor Banners Text MYTAN to 55469 for an Unbelievable Coupon! Text GOLDEN1 to 55469 for a Mobile ONLY Tanning Discount you won’t get anywhere else. Text TANNERY to 55469 now for a FREE Month of Tanning; Offer gets an auto-generated coupon for 1 FREE Month of Tanning with the purchase of 2 other months. The 12 Years of Tanning in 12 Months Grand Giveaway!! We are giving away 12 Years of FREE Tans to 12 people every month this year. Text GRAND to 55469 now to Enter.
  • 15. Send Promotions to your Database to do More Than Just Coupon! • Increase Social Network Followers • Capture Email • More Transactions per year • Support Causes Salon Style: Facebook ONLY Tannery Panchero’s Gift Cards arewill be Salon James: We Offer, “Like” us NOW for even the best gift!FREE here and for doing Click Tanning more VIP treatment and Tannery: To complete your be finished shopping. anyone participating in this savings. http://salon.wap entry to win FREE Tanning http://xmaspanch.wap Walk! years Red Cross Reply STOP 2quit Reply STOP 2quit for a year, reply w/ your Bring in your registration email address and watch for and see how we support more great deals! Reply the community. STOP 2 quit
  • 16. Contact Rob Cosman Social Life Agency http://www.sociallifeagency.com P: 416-629-1469 Email: Rob@sociallifeagency.com