Adopting Social remains a challenge for many organizations, but how do you change the attitudes of some people, including senior executives who have their minds made up in advance? Many agree the best way is to focus on business solutions rather than lists of features. This session presents what happened when “the old way of doing things” met some new thinking at A&W Food Services of Canada, who faced the challenge of how to increase the use of IBM Connections. Take a corporate strategy process, add Connections and some iPads, focus on the business solution, save some paper and open some eyes to the possibilities. Those senior executives are now happy Connections users. We will explain the need and the solution and give you the steps to do the same thing in your organization.

1. Toronto, June 6-7 2016
Win, Win, Win: Changing
Attitudes, Adopting Social and
Going Green –
A Customer Case Study
Graham Acres
Brytek Systems
Delores Beier
A&W Food Services of Canada

2. Graham Acres
• IBM Lotus Notes® Developer/Designer
since 1992 (v2.1)
• Brytek is an IBM Business Partner
based in Vancouver
• Experienced as both an IBM customer
and Business Partner
• Currently focus on application
development (Social Business,
XPages, Mobile)
• Featured on NotesIn9; Speaker at
Connect/Lotusphere, LUGs
follow me
@gacres99

3. Delores Beier
• Championing collaboration at A&W
for 25 years
• IBM Lotus Notes® as a
foundational component of A&W
business since 1996
• IBM Connections launched June
2014
• Attending Lotusphere/Connect
since 1995
• AIIM Certified Information
Professional
follow me
@D_Beier

4. About A&W

5. About A&W

6. Collaboration at A&W

7. Collaboration at A&W

8. Our Story

9. Why? A&W Strategy

10. Tablet vs. Paper

11. Preparation Meets Opportunity

12. What We Did: Research

13. Notes Plus

14. FileJockey
http://www.lbenitez.com/2014/01/how-to-interact-with-ibm-connections.html

15. GoodReader

16. GoodReader

17. GoodReader

18. Sell and Implement

19. Change Agent

20. Not Just Paper

21. It’s Still Connections

24. Where Next?

25. Enables the Conversation

26. A Good Start …

30. Thank You
• Delores
• dbeier@aw.ca
• Graham
• graham.acres@brytek.ca
• grahamacres.wordpress.com

31. PLATINUM & SPOTLIGHT SPONSORS
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