Join this session to hear about how we joined the Connections Cloud (at the time and by many still known as SmartCloud) in January 2013 and how this has been an interesting journey since then, that is for sure! “We” are Verisure Securitas Direct, providing home alarms and connected services for the smart home and with about 2 million customers in 14 countries, we are number one in Europe and growing strongly in South America. In this session I will cover topics like: – What were our key drivers for going to Connections Cloud? – What are we using Connections Cloud for? – Where have we seen the best growth and most positive feedback? – What has our cooperation with IBM been like? – What are our deepest concerns and prioritized requests? – And what is the future look like?

1. Toronto, June 6-7 2016
Verisure Securitas Direct
- On our fourth year in the cloud! What has it
been like so far?
Jacob Andersson
Corporate Systems Manager,
Verisure Innovation AB

2. • Who are we at Verisure
Securitas Direct?
• Why did we go to the
cloud?
• What are we using
Connections Cloud for?
• Our experiences and
user adoption
• IBM cooperation..?
• IBM deliverence…?
• OK, from now on then?
Who are we?

3. Verisure Securitas Direct
Movie: This is what we are

4. • Providing home alarms and connected services for the smart home
• 9000 employees serving 2 million customers in 14 countries
• We are number one in Europe (Sweden, Norway, Denmark,
Finland, Belgium, The Netherlands, United Kingdom, Spain,
Portugal, Italy)
• Growing strongly in South America (Brazil, Peru, Chile)
Verisure Securitas Direct – Who are we?

5. • Live in Linköping, Sweden where the
monitoring station for Sweden is located
• Manager of the Corporate Systems
department in our North Platform
• Collaboration tools helping our employees
to do there job better, more efficient and
mobile
• Video conferencing and Enterprise Social
Networking are among my top interest
areas
• Love the power of social! Breaks
boundaries in an organization
Who am I?

6. • Security and Cloud?
• More convenient Mail access though mobile and web were key
drivers
• Secure File Sharing too (more about that later on…)
A Security Company in the Cloud?

7. • Everything you CAN use it for!
• Wikis, Files, Meetings (video and audio)
• Information sharing
• Profiles, integration server
What are we using Connections for?

8. • It has just exploded! But it took a while…
• An IT Operations project to start with…so not top-driven
• Patience... “Not used to get these many options”
• Executives love to share stories…also need to like others
• “Almost irritated when getting certain emails!”
User adoption

9. • Can’t praise enough!
• Support, Conference calls and Meetings
• Beta programs
• Roadmaps shared
The cooperation with IBM

10. • There are things we have been waiting for since day 1…
• But they do deliver!
• Outlook support finally here to get rid of the (so boring) email
client discussions
• The to us promised move from NA to CE datacenter now in
planning
Does IBM deliver?

11. • Mobile app enhancements! Mobile is no 1 importance!
• 100% uptime. No maintenance windows
• Easier File sharing (We follow the Box integrations closely)
• Outlook support for Mac OSx
• Note taking application
• ”Orient me” – better start page
• Watson Cognitive delivered soon
Our Main Requirements?

12. • Ride on the adoption wave and…
• ...find ways to handle the loads of
information
• Help users take their work to
Connections
• Deliver ”TDI” – ”Security Directory
Integrator”
Future plans?

13. Toronto, June 6-7 2016
Thank you! Any Questions?
Connections:
http://bit.ly/1MgldkV
LinkedIN:
https://se.linkedin.com/in/jacoba
Twitter:
https://twitter.com/jake_fatman

14. PLATINUM & SPOTLIGHT SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS