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Lowe’s Journey with Becoming a Collaborative Company

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A brief overview of Connections at Lowe’s and how we have used it to engage, empower and celibate our diverse worldwide workforce .

Veröffentlicht in: Technologie
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Lowe’s Journey with Becoming a Collaborative Company

  1. 1. Toronto, June 6-7 2016 Lowe's Journey Clarissa Felts, Lowe’s @carolinagal Terry Cartwright, Lowe’s @twcartwright
  2. 2. PLATINUM & SPOTLIGHT SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS
  3. 3. Toronto, June 6-7 2016 Who is Lowe’s?
  4. 4. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 16 million customers a week in the United States, Canada and Mexico through its stores and online at Lowes.com and Lowes.ca. With fiscal year 2015 sales of $59.1 billion, Lowe’s has more than 1,855 home improvement and hardware stores and 270,000 employees. Founded in 1946 and based in Mooresville, N.C.
  5. 5. Lowe’s Workforce Demographics • US Store 92.16% • US Corporate 3.43% • Canada Stores 2.16% • Contractors 1.26% • Mexico Stores 0.32% • Lowe’s India 0.20% • Canada Corporate 0.14% • Shanghai Sourcing 0.12% • ATG Store 0.12% • Mexico Corporate 0.08%
  6. 6. Lowe’s Workforce Demographics Workforce US Store US Corporate Canda Stores Contractors Mexico Stores Lowe's India Canada Corporate China Corporate ATG Store Mexico Corporate
  7. 7. Automated Processing • Tivoli Directory Integrator • Nightly • Modifies Profiles • Adds new Profiles • Inactivates Profiles • Update Contractor Photos • Weekly • Marks Managers
  8. 8. Manual Overrides • Sync Profile with LDAP • Inactivate Profiles • Sync Application Features • Update Community Owners
  9. 9. Moderation • Moderation Team includes Members of • Store Communications • IT Solutions • IT Run • We Expect the Community to be Self Policing based on our Social Media Policy • We Link to Our Social Media Policy on the Footer of Every Connections Page
  10. 10. Toronto, June 6-7 2016 Use Cases
  11. 11. Cabinetry Concepts- Official Community
  12. 12. Ask Your Fellow Designers Forum
  13. 13. Ask Your Fellow Designers Forum
  14. 14. Ask Your Fellow Designers Forum
  15. 15. Ask Your Fellow Designers Forum
  16. 16. Resets
  17. 17. Resets
  18. 18. Resets
  19. 19. Resets
  20. 20. Resets
  21. 21. Resets
  22. 22. PRO SERVICES
  23. 23. PRO SERVICES
  24. 24. PRO SERVICES WIKI
  25. 25. PRO SERVICES
  26. 26. PLATINUM & SPOTLIGHT SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS

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