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Disaster Recovery for 
SAP HANA 
with SUSE Linux 
Dan Lahl, SAP 
VP Database Products 
Dan.lahl@sap.com 
Markus Guertler, SUSE 
Senior Architect SAP Linux Lab 
mguertler@suse.com
Agenda 
• SAP HANA typical implementations 
• Outlook for the next 12 – 18 months 
• Disaster Recovery Capabilities of SAP HANA 
• Automate SAP HANA System Replication 
• Setup and Implementation 
• Outlook: Scale Out Scenario 
• Our Community
For decades, a complex landscape of core, yet 
disparate, technologies have been cobbled together 
to solve business problems 
DATA STORAGE 
& RETRIEVAL ANALYSIS FORECASTING 
SENSING & 
UNDERSTANDING 
HOLDING YOU BACK 
REAL-TIME 
SHARING 
These technologies are critical to 
success but the infrastructure is
Re-think Applications with SAP HANA in-memory computing 
Don’t just Speed Up IT, rather transform your applications and business 
An innovative data 
management and 
application approach for 
transactions, analytics and 
custom development using 
an in-memory platform 
One in-memory atomic copy of data for 
Transactions + Analysis 
SAP HANA 
(DRAM) 
 Eliminate unnecessary complexity and latency 
 Less hardware to manage 
 Accelerate through innovation and simplification 
Transact 
“In-memory computing will have 
a long-term, disruptive impact by 
radically reducing overall total 
cost of ownership – lower power, 
cooling, floor space, resources 
and fewer servers.” 
Separated Transactions + Analysis 
ETL 
+ Acceleration processes 
Analyze 
ETL 
Cache 
Accelerate 
 3 copies of data in different data models 
 Inherent data latency 
 Poor innovation leading to wastage 
VS 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4
SAP HANA Platform – More than just a database 
Any Apps 
Any App Server 
SAP Business Suite 
and BW ABAP App Server 
SQL MDX R JSON Open Connectivity 
SAP HANA Platform 
Extended Application Services 
App Server| UI Integration Services | Web Server 
Processing Engine 
OLTP | OLAP | Search | Text Analysis |Predictive | Events | Spatial | Rules | Planning | Calculators 
Database Services 
Application Function Libraries & Data Models 
Predictive Analysis Libraries | Business Function Libraries | Data Models & Stored Procedures 
Integration Services 
Data Virtualization | Replication | ETL/ELT | Mobile Synch | Streaming 
Deployment: 
Development 
On-Premise | Hybrid | On-Demand 
Supports any Device 
SAP HANA platform converges Database, Data Processing and Application 
Platform capabilities & provides Libraries for predictive, planning, text, spatial, 
and business analytics so businesses can operate in real-time. 
Administration 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5
Renovate existing systems while enabling future 
breakthroughs 
Operational 
Datamarts 
EDW on HANA 
(BWonH) 
Industry 
Platforms 
(Healthcare) 
REAL-TIME ANALYTICS 
Operational 
Analytics 
Big Data 
Warehousing 
Predictive, Spatial & 
Text Analytics 
SAP 
BusinessSuite 
& SAP 
BusinessOne 
30+ HANA Apps, 
Accelerators 
& RDS 
StartUp & ISV 
Apps 
REAL-TIME APPLICATIONS 
Planning & 
Optimization 
SAP HANA PLATFORM 
Consumer 
Engagement 
Database & 
Data Processing 
Services 
Application 
Platform Services 
Integration & 
Data Virtualization 
Services 
Mission-Critical 
Deployment 
Services 
(Appliance, Cloud) 
Sense & 
Respond 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6
See how Unilever uses SAP HANA to transform 
supply chain decision making processes. 
Hear about itelligence’s easy and smooth 
migration process with SAP HANA and SAP 
HANA Enterprise Cloud. 
Hear how Joskin is accelerating global 
expansion with SAP Business Suite powered by 
SAP HANA. 
Hear how automotive supplier Faurecia 
validated SAP HANA in a proof of concept to do 
complex MRP runs much faster 
Hear how Usha is using SAP ERP powered by 
SAP HANA to expand manufacturing capacity 
and margins. 
City of Boston uses SAP HANA to improve 
citizens’ experience. 
MOLSON Coors Transforms Reporting with 
SAP HANA 
Learn how Centerpoint Energy utilized SAP 
HANA to build three game changing applications 
for Centerpoint and its customers. 
Hear how NCT is using HANA to provide better 
treatments and outcomes for cancer patients
CenterPoint Call Center Predictive Analytics Engine (PAE) 
‘Likeliness for the Customer’s Call’ 
Customer Vision 
Program 
The CRM PAE was developed to understand the ‘likeliness of the 
customer’s call’ and empower the Call Center Agents to analyze ~40 
business scenarios (High Bill, Disconnect, Outages, Pay my Bill, etc) 
by predicting why the customer might be calling – potentially reducing 
the Agent’s Call Handling Time (AHT). 
PAE analyzes data across 7 systems, for ‘Super 8’ processes (40 
sub-processes- High Bill/ Re-connect/ Outage/Move-in Move-out/ 
Street Light Enquiry / Home Service Plus and more), fetches 116 
dynamic data points to generate 55 dynamic messages within 5 
seconds of the call, and recommends agents with a likely reason for 
the customer’s call. 
HANA has significantly improved the performance of PAE, with run 
times reduced from 90 seconds to just one second—a 9,000% 
improvement in many cases. Output of PAE is also shared across IVR, 
WEB and Power Alert Services 
The PAE process dramatically reduces the average 14 clicks to 2 
clicks and thereby reduces the handling time (AHT) and improves 
customer satisfaction. What’s more, the system can now use the HANA-supplied 
data to proactively communicate with customers or deflect a call. 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9 9
CenterPoint ‘High Volume’ Customer 
Segmentation for Marketing’ 
Customer Vision 
Program 
• Using CRM segment builder helps teams develop more 
personalized, targeted campaigns based on analytics, 
helping ensure that the right message is sent to the right 
customer through the right channel. 
• CenterPoint’s marketing team couldn’t easily identify key 
audiences to contact, create targeted communications or analyze 
the results of their marketing programs, compromising the 
success of their efforts. 
• For the first time, our teams now are using the same single 
source of truth to discuss and report sales opportunities, 
activities, marketing campaigns, marketing effectiveness 
and results using Segment builder on HANA, we provide 
CNP Marketing with relevant information that they can act upon 
and help us build more productive relationships with customers. 
 Using HANA, Marketing is able to create targeted 
campaigns with up to date information in minutes. Used to 
take weeks (with historical data) and now takes minutes 
 Segments ~ 5 million customers (~10 Million Business 
Partners ) 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 1010
CenterPoint Smart Meter Analytics 
Forecasting Model Engine 
• Prior to FME, Load Studies based upon IDR data were 
routine from the 1980’s through September 1999 . . . (then 
dormant) 
Jointly, ERCOT Load Research Samples of residential 
and small commercial customers were discontinued 
effective JAN 2012. 
• Load Studies incorporating SMART METER data 
significantly improves upon traditional methods 
• solid estimates of Unbilled Revenues & weather 
impacts, timely Load Studies and an improved 
understanding of changes in usage 
• Applications built on SAP HANA to handle BIG DATA (15 
minutes Interval data for ~2.2 million premises >10 
billion records) 
• Speed of analysis on large volumes of data 
• Insight into their business process information for 
better decision making 
• Manage multiple data sources and deliver a single 
version of truth 
• Platform for driving innovation and advanced analytics 
use cases for different business units 
• Leverage SAP HANA technology such to address the 
Big Data challenge and do what was not possible till 
now 
• Empower business users to access data quickly and 
seamlessly to drive self-service BI and analysis 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 1111
High Availability & Disaster Recovery 
Customer 
http://www.saphana.com/docs/DOC-2010
High Availability – Disaster Recovery 
Overview 
Business Continuity 
High Availability 
per Data Center 
Disaster recovery 
between Data Centers 
SAP HANA Host Auto-Failover 
(Scale-Out with Standby) 
SAP HANA Storage Replication 
SAP HANA System Replication 
● Performance Optimized 
● Cost Optimized 
SAP HANA System Replication 
● Performance Optimized 
● Cost Optimized 
1 
2 
3 
4 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 13
HA & DR Concepts in general 
Classification of solutions 
…system operational 
RPO RTO 
operation resumed… 
time 
Sync or 
backup 
design & prepare detect recover perf. ramp 
KPIs: 
• Recovery Point Objective (RPO) = worst-case data-loss 
• Recovery Time Objective (RTO) = time to recover from outage 
Solution Used for Cost RPO RTO Perf. ramp 
Backup & Recovery HA & DR $ high high med 
SAP HANA Host Auto-Failover HA $ 0 med long 
SAP HANA Storage Replication w/ QA, Dev. DR $$ 0* med long 
SAP HANA System Replication HA & DR $$$ 0* low short 
SAP HANA System Replication w/ QA, Dev. HA & DR $**/$$ 0* med long 
*synchronous solution 
** single host installations 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 14
High Availability Options 
1 Scale-Out or Host Auto-Failover
SAP HANA High Availability: Host Auto-Failover 
High Availability configuration 
•N active servers in one cluster 
•M standby server(s) in one cluster 
•Shared file system for all servers 
Services 
•Name and index server on all nodes 
•Statistics server (only on one active server) 
•Name server active on Standby 
Failover 
•Server X fails 
•Server N+1 reads indexes from shared storage and connects to logical 
connection of server X 
•Storage Connector API ensures remount of necessary disk areas 
(Note 1900823 - Storage Connector API  Attachments) 
Shared Storage 
SAN Storage 
Storage Connector API 
Server 1 
Server 2 
Server 3 
Server 4 
Server 5 
Server 6 
Standby Server 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 16
HANA High Availability 
Host Auto-Failover (standby) 
Different implementation of High Availability by HW partners 
Using storage solution inside Using internal disk 
Name 
Server 
Index 
Server 
Standby 
Name 
Server 
Index 
Server 
Name 
Server 
Index 
Server 
Data 
Disks 
Log 
Disks 
Data 
Disks 
Log 
Disks 
Data 
Disks 
Log 
Disks 
GPFS 
GPFS 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 17
High Availability Options 
2 SAP HANA System Replication
SAP HANA High Availability: System Replication 
Performance Optimized 
Performance optimized option 
Secondary system 
completely used for the 
preparation of a possible 
take-over 
Resources used for data pre-load 
on Secondary 
Take-overs and Performance 
Ramp shortened maximally 
Data Center 1 
Clients Application Servers 
OS: DNS, hostnames, virt. IPs 
Primary 
(active) 
Name Server 
Index server 
Secondary 
(active, data pre-loaded) 
Name Server 
Index server 
HA Solution Partner 
HA Solution Partner 
Transfer 
by 
HANA 
database 
Internal kernel 
Disks 
Internal 
Disks 
Data 
Disks 
Log 
Disks 
Data 
Disks 
Log 
Disks 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 19
SAP HANA High Availability: System Replication 
Cost Optimized 
Cost optimized with 
Operating non-prod systems 
on Secondary 
Resources freed (no data 
pre-load) to be offered to one 
or more non-prod installations 
During take-over the non-prod 
operation has to be 
ended 
Take-over performance 
similar to cold start-up 
Data Center 1 
Clients Application Servers 
OS: DNS, hostnames, virt. IPs 
Primary 
(active) 
Name Server 
Index server 
Secondary 
PRD 
shadow 
operation 
Name Server 
Index server 
HA Solution Partner 
HA Solution Partner 
Transfer 
by 
HANA 
database 
Internal kernel 
Disks 
Data 
Disks 
Log 
Disks 
Internal 
QA/DEV 
running 
Data Disks 
Disks 
PRD QA/DEV 
Log 
Disks 
Data 
Disks 
Log 
Disks 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 20
SAP HANA High Availability 
Comparison of minimal setups for available solutions 
Scale-Out 1+1 
(Host Auto-Failover) 
active standby 
Master 
Name 
Server 
Index 
Server 
Data 
Disks 
Log 
Disks 
Name 
Server 
Index 
Server 
Storage 
System 
System Replication with both alternatives (1+1) 
Primary 
(active) 
Name Server 
Index server 
Secondary 
(active, data pre-loaded) 
Name Server 
Index server 
Transfer 
by 
HANA 
database 
Internal kernel 
Disks 
Internal 
Disks 
Data 
Disks 
Log 
Disks 
Data 
Disks 
Log 
Disks 
Performance optimized 
(data pre-loaded) 
or 
Cost optimized 
Secondary 
PRD 
shadow 
operation 
Name Server 
Index server 
QA/DEV 
running 
Data 
Disks 
PRD QA/DEV 
Log 
Disks 
Data 
Disks 
Log 
Disks 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 21
Disaster Recovery Options 
3 SAP HANA Storage Replication
SAP HANA Disaster Recovery: Storage Replication 
Cluster across Data Centers with non-prod on 2nd site 
Arrangement usually offered with a 
strong part of hardware partners 
involvement 
 Support issues handled 
by/routed to HW partners 
TCO reduction by combined 
operation with non-prod on 
Secondary 
 Needs another disk stack for 
non-prod usage load 
Cluster management often included 
and delivered as a whole package 
Clients Application Servers 
Data Center 1 Data Center 2 
OS: DNS, hostnames 
Primary 
Name 
Serve 
r 
Index 
server 
Name 
Serve 
r 
Index 
server 
OS: Mounts 
Data 
Volumes 
Log 
Volume 
Name 
Serve 
r 
Index 
server 
Secondary 
Prod. (inactive), QA&DEV (active) 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
HA Solution Partner 
Storage 
Mirroring 
HA Solution Partner 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 23
HA & DR solutions from hardware vendors 
with certified HANA offering – May 2014* 
(only China) 
Scale Out (BW) S - L M M, L M M S - L M M M 
High Availability X X X X X X X X X 
DR – Storage Repl.: 
Async 
X X,X X planned 
DR – Storage Repl.: 
Sync 
X X X X X X 
All certified synchronous and asynchronous solutions for SAP HANA Storage Replication are 
listed in SAP note 1755396. 
* For most up to date list please go to the SAP Product Availability Matrix (Westmere) or http://scn.sap.com/docs/DOC-52522 (IvyBridge) 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 24
Disaster Recovery Options 
4 SAP HANA System Replication
SAP HANA Disaster Recovery: System Replication 
Cluster across Data Centers with DB controlled transfer 
Performance optimized option 
 Faster Take-Over 
 Shortened Performance Ramp 
(seconds to less minutes) 
 SYNC & ASYNC possible 
Several cluster options 
 Some HW Partners offer pre-packaged 
options 
Step-by-Step Implementation Guide 
(updated recently to SPS8): 
 https://scn.sap.com/docs/DOC- 
47702 
Clients Application Servers 
Data Center 1 Data Center 2 
OS: DNS, hostnames, virt. IPs 
Primary 
(active) 
Name 
Serve 
r 
Index 
serve 
r 
Name 
Serve 
r 
Index 
serve 
r 
OS: Mounts 
Data 
Volumes 
Log 
Volume 
Name 
Serve 
r 
Index 
serve 
r 
Secondary 
(active, data pre-loaded) 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
HA Solution Partner 
HA Solution Partner 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
Transfer 
by 
HANA 
database 
kernel 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 26
SAP HANA Disaster Recovery: System Replication 
Cluster across Data Centers with non-prod operation on 2nd site 
Cost Optimized option 
SYNC & ASYNC possible 
TCO reduction by combined 
operation with non-prod on 
Secondary 
Needs another disk stack for 
non-prod usage load 
Step-by-Step Implementation 
Guide (updated recently to SPS8): 
 https://scn.sap.com/docs/DO 
C-47702 
Clients Application Servers 
Data Center 1 Data Center 2 
OS: DNS, hostnames, virt. IPs 
Primary 
(active) 
Name 
Serve 
r 
Index 
serve 
r 
Name 
Serve 
r 
Index 
serve 
r 
OS: Mounts 
Data 
Volumes 
Log 
Volumes 
Name 
Serve 
r 
Index 
serve 
r 
Secondary 
(active,) 
Name 
Server 
shadow 
operation 
Index 
server 
PRD 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
HA Solution Partner 
HA Solution Partner 
Data 
Volumes 
Log 
Volumes 
Data 
QA/DEV 
running 
PRD QA/DEV 
Volumes 
Log 
Volumes 
Data 
Volumes 
Log 
Volumes 
Transfer 
by 
HANA 
database 
kernel 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 27
SAP HANA in Data Centers 
Cluster Manager with direct SAP HANA System Replication Support 
SUSE Cluster 
 Included with “SUSE SLES for SAP Applications” 
 Developed in the SAP Linux Lab 
 Blog: Fail-Safe Operation of SAP HANA®: SUSE Extends Its High-Availability Solution 
HP Service Guard 
 Directly available from HP and HP drives the implementation process 
 Link for further information: 
o Reference Guide: HP ServiceGuard Extensions, March 2014 
o User Guide: Managing HP ServiceGuard Extensions for SAP for Linux, December 2013 
SAP Landscape Virtualization Manager (SAP LVM) 
 Consulting package to create a cluster manager with SAP LVM available 
Other cluster managers 
 In pipeline or can be adapted with individual consulting packages 
Note: Solution certification is not offered for cluster managers 
Support is handled by solution partner directly 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 28
High Availability for SAP with SUSE 
Around 8 years of experience with High Availability for 
SAP NetWeaver Systems 
Starting around 1 year ago to implement the HANA 
SR Automation 
Solutions are jointly developed between SUSE, SAP, 
customers and partners in the SAP Linux Lab in 
Walldorf
HANA in a SUSE® Linux Enterprise 
High Availability Extension Cluster 
HANA Single Box – System Replication / Scale-UP
SAP HANA SR and SUSE Linux Enterprise 
High Availability Extension Cluster 
HANA Single Box 
node 1 node 2 
Pacemaker 
System Replication 
SAP HANA 
PR1 
primary 
SAP HANA 
PR1 
secondary 
System 
PR1 
vIP 
System 
PR1
SAP HANA SR and SUSE Linux Enterprise 
High Availability Extension Cluster 
HANA Single Box 
node 1 node 2 
Pacemaker 
System Replication 
SAP HANA 
PR1 
primary 
SAP HANA 
PR1 
secondary 
System 
PR1 
System 
PR1
SAP HANA SR and SUSE Linux Enterprise 
High Availability Extension Cluster 
HANA Single Box 
node 1 node 2 
Pacemaker 
System Replication 
SAP HANA 
PR1 
[primary] 
SAP HANA 
PR1 
primary 
System 
PR1 
System 
PR1 
vIP
SAP HANA SR and SUSE Linux Enterprise 
High Availability Extension Cluster 
HANA Single Box 
node 1 node 2 
Pacemaker 
System Replication 
SAP HANA 
PR1 
secondary 
SAP HANA 
PR1 
primary 
vIP 
System 
PR1 
System 
PR1 
Direction of the system replication will only be changed if the 
parameter AUTOMATED_REGISTER is been changed to “true”
From Concept to Implementation 
suse01 suse02 
SAP HANA 
Primary 
SAP HANA 
Secondary 
vIP 
Cluster Communication 
SAPHana 
Master/Slave Resource Master Slave 
SAPHanaTopology 
Clone Clone 
Clone Resource 
Fencing
Setup and Implementation 
Install package SAPHanaSR with two resource agents: 
SAPHanaTopology and SAPHana 
Setup Guide SAPHanaSR HAWK Wizard 
and
Four Steps to Install and Configure 
Install HANA 
Configure System Replication 
Install and initialize SUSE Cluster 
Configure SR Automation using HAWK wizard
SAPHanaSR HAWK Wizard 
Technical preview included 
in the shipping.
HANA System Replication in HAWK
The Five Interfaces 
HANA Startframework: sapstartsrv / sapcontrol / HDB 
(calls, output format “GetProcessList”) 
HANA-Topology: landscapeHostConfiguration.py 
(rc, output format) 
SR-Topology: hdbnsutil 
(calls, output format “-sr_state --sapcontrol=1”) 
SAP Hostagent: saphostctrl 
(call, output format “ListInstances”) 
SR-Status: hdbsql (now) / systemReplicationStatus.py 
(future) (now; rc, calls, output format)
Outlook: HANA in a SUSE Linux Enterprise 
High Availability Extension Cluster 
HANA Multi Node – System Replication / Scale-OUT 
site 1 site 2 
System 
Replication 
This scenario is currently in development 
N M 
A B 
N M 
A B 
HANA 
Database 
HANA 
memory-preload A B 
HANA PR1 
primary 
HANA PR1 
syncmem 
resource failover 
active / active
Our Community 
Developed jointly in the SAP Linux Lab 
Integration of the solution in partner products 
Upstream open-source project 
Scoping, discussing and implementing Scale-Out 
You are invited to join 
our community :-) 
Visit our booth (#180) or contact us via email 
sap@suse.com
HANA SR Automation using SUSE 
Reduces complexity 
- by automating the sr-takeover and IP failover (unbind / bind) 
Reduces risk 
- by having always a consistent picture of the HANA topology 
Increases reliability 
- due to short takeover times
Find our Best Practices at: 
www.suse.com/products/sles-for-sap/resource-library/ 
Thank you.
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Appendix
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 48
Public 
KAESER: Transforming Operations with 
SAP® Business Suite powered by SAP HANA® 
Company 
KAESER KOMPRESSOREN SE 
Headquarters 
Coburg, Germany 
Industry 
Industrial machinery and components 
Products and Services 
Compressed air systems and compressed 
air consulting services 
Employees 
4,400 
Revenue 
€600 million (2012) 
Web Site 
www.kaeser.com 
Partner 
SAP Consulting organization 
Objectives 
 Create an innovative IT environment that supports the move toward a solution-provider 
business model 
 Enhance existing business processes and leverage the power of Big Data and 
predictive maintenance to become more proactive, customer oriented, and competitive 
 Leverage the SAP HANA® platform to transform and simplify the entire SAP® solution 
landscape 
Technical implementation 
 Successful migration of the SAP Customer Relationship Management (SAP CRM) 
application to SAP HANA in just 2.5 months and with just 1.5 days of downtime 
 Great collaboration with SAP during all phases of the project 
Future plans 
 Launch predictive maintenance capabilities with a custom solution based on SAP 
CRM powered by SAP HANA to step up customer service 
 Migrate all SAP Business Suite applications, such as the SAP ERP, SAP Supply 
Chain Management, and SAP NetWeaver® Business Warehouse applications, to SAP 
HANA 
 Deploy SAP CRM powered by SAP HANA in the cloud with other cloud offerings like 
“We will leverage the full power of SAP HANA to enhance existing 
the SAP JAM social software platform to enable a mobile and social CRM strategy 
business processes, introduce entirely new ones, and reduce total cost 
of ownership. We are off to a very good start with the smooth and fast 
migration of SAP CRM to SAP HANA, which will be followed by other 
SAP Business Suite applications and custom solutions.” 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 49 
Falko Lameter , CIO, KAESER KOMPRESSOREN SE 
Successful 
Successful and smooth production 
launch of SAP CRM powered by SAP 
HANA 
Faster 
Five times faster database response 
times 
Simpler 
Simpler and more agile IT landscape 
and business processes 
Solid 
Foundation for predictive maintenance 
30112 (14/03) This content is approved by the customer and may not be altered under any circumstances.
Further options for System Replication
SAP HANA Zero Downtime maintenance 
Featured by SAP NetWeaver ABAP stack 
As an evolution of “Near Zero Downtime 
Maintenance”, SPS7 now offers 
Zero Downtime Maintenance 
 Based on connectivity suspend feature of the SAP 
NetWeaver ABAP stack (SAP note 1913302) 
o DBSL of the database interface decouples transaction 
management between ABAP and HANA database 
o This keeps transaction on ABAP layer alive and allows to 
change components (software versions) on the layers 
below on secondary (shadow) HANA instance 
 Further information also in Step-by-Step Implementation 
Guide for SAP HANA System Replication: 
https://scn.sap.com/docs/DOC-47702 
 Hardware mix 
(SAP note 1984882 - Using HANA System Replication for 
Hardware Exchange with minimum Downtime) 
SAP NetWeaver 
ABAP Server 
DBSL 
 
Software 
Upgrade 
Order 
SAP HANA Version SAP HANA Version +1 
Sync/Async 
mirrored 
redo log writing 
Transport 
incremental data 
Walldorf 
Primary 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
Rot 
Secondary 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
Name 
Server 
Index 
server 
Data 
Volumes 
Log 
Volume 
Data 
Volumes 
Log 
Volume 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 51
Data Center Setups with Pre-load Option 
Multi Tier System Replication – Cascading Systems 
Data Center Data Center 
Sync 
Production Local standby 
with data preload 
Remote standby system 
with or without preload 
(mixed usage with non-prod.) 
Async 
Available with SAP HANA (Three cascading systems with SPS7) 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 52
SAP Business Systems @ SAP 
SAP HANA Usage in Production
SAP Business Systems @ SAP 
HANA usage in production 
SAP’s financial accounting system running 
SAP Business Suite on HANA 
 Scale-Out 2+1 (local High Availability) 
 Secured with SAP HANA System Replication 
SAP’s CRM system running 
SAP CRM on HANA 
 Scale-out 2+1(local High Availability) 
 Secured with SAP HANA System Replication 
SAP’s BW system running 
SAP CRM on HANA 
 Scale-Out 8+1(local High Availability) 
 No DR 
Data Center: 
St. Leon-Rot 
Data Center: 
Walldorf 
Distance: about 10 km 
Redundant connections: 3 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 54
SAP’s financial accounting system running 
SAP Business Suite on HANA 
Technical details 
Business SAP Application SAP Business Suite on HANA 
Number of named Users 65000 
Transactions per day tbc 
Server Hardware Manufacturer IBM 
CPU Model 8 CPUs with 10 core , Xeon E7-8870 @2.4GHz 
Memory 2 x 4096 GB 
Operating System SUSE Linux Enterprise Server 11.2 
Scale-out Scale-out plus standby (2+1) 
Storage IBM GPFS file system 
Restart Restart Time (min)/Takeover 5 – 15 min 
Performance Ramp 1 h – 1,5 h 
Loading RowStore 3 min 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 55
SAP’s financial accounting system running 
SAP Business Suite on HANA 
Database DB Version HANA 1.0 Revision 73 
DB Usage Custom 
DR Solution SAP HANA System Replication 
Replication mode syncmem 
Distance between Data Centers 10 km 
Bandwidth for System Replication 10 Gbit 
Total database size 1,7 TB 
Column Store size 1460 GB 
Row Store size 140 GB 
Avg local log write wait time 210 μs (for avg. log buffer size of 9,5 MB) 
Avg remote log write wait time 448 μs (for avg. log buffer size of 9,5 MB) 
Delta data shipping throughput 108 MB/sec 
Log backup (log volume) per day 165 GB 
Transferred data volume between data centers per day 1,7 TB 
Backup Storage IBM GPFS file system backup (local disks) 
Avg. size of full data backup 1,7 TB 
Throughput 775 MB/s (2800 GB/h) 
Avg. runtime of backup (to FS) 41 min 
Estimated total recovery time 340 min 
Estimated data recovery time 70 min (~1,7 TB) 
Estimated log recovery time 270 min (~3,7 TB – log backups of 3 weeks) 
[1] In a similar productive SAP system the recovery was done with a three weeks old backup (1,8 TB) and the log backups of these three weeks (7 TB). The data recovery took 70 minutes and the log recovery took 9 hours – makes 
roughly 10 hours recovery time for this system. 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 56
Roadmap
SAP HANA Disaster Recovery 
News with SAP HANA SPS07 and Beyond 
System Replication extension 
 Multi Tier System Replication allowing 
first 1:n setups: 
Three cascading systems in a row 
 Zero Downtime maintenance 
Compressed log transfer 
 Basic encryption for internal 
communication 
Planned beyond 
 System Replication extension 
oPure Log-based transfer 
oBackup on shadow instance 
oOnline Add Host & Remove Host on 
Secondary 
oActive/Active Operation (r/o reporting on 
Sec.) 
oMore 1:n relationships for shadow 
instances 
oTime travel via internal snapshots on 
shadow instance to handle logical errors 
oMore asymmetric options (nm) 
oTime delay option between sites 
 Log Shipping 
oBased on backup files (initial data, sub 
sequential log, steady roll forward) 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 58

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Disaster Recovery for SAP HANA with SUSE Linux

  • 1. Disaster Recovery for SAP HANA with SUSE Linux Dan Lahl, SAP VP Database Products Dan.lahl@sap.com Markus Guertler, SUSE Senior Architect SAP Linux Lab mguertler@suse.com
  • 2. Agenda • SAP HANA typical implementations • Outlook for the next 12 – 18 months • Disaster Recovery Capabilities of SAP HANA • Automate SAP HANA System Replication • Setup and Implementation • Outlook: Scale Out Scenario • Our Community
  • 3. For decades, a complex landscape of core, yet disparate, technologies have been cobbled together to solve business problems DATA STORAGE & RETRIEVAL ANALYSIS FORECASTING SENSING & UNDERSTANDING HOLDING YOU BACK REAL-TIME SHARING These technologies are critical to success but the infrastructure is
  • 4. Re-think Applications with SAP HANA in-memory computing Don’t just Speed Up IT, rather transform your applications and business An innovative data management and application approach for transactions, analytics and custom development using an in-memory platform One in-memory atomic copy of data for Transactions + Analysis SAP HANA (DRAM)  Eliminate unnecessary complexity and latency  Less hardware to manage  Accelerate through innovation and simplification Transact “In-memory computing will have a long-term, disruptive impact by radically reducing overall total cost of ownership – lower power, cooling, floor space, resources and fewer servers.” Separated Transactions + Analysis ETL + Acceleration processes Analyze ETL Cache Accelerate  3 copies of data in different data models  Inherent data latency  Poor innovation leading to wastage VS © 2014 SAP AG or an SAP affiliate company. All rights reserved. 4
  • 5. SAP HANA Platform – More than just a database Any Apps Any App Server SAP Business Suite and BW ABAP App Server SQL MDX R JSON Open Connectivity SAP HANA Platform Extended Application Services App Server| UI Integration Services | Web Server Processing Engine OLTP | OLAP | Search | Text Analysis |Predictive | Events | Spatial | Rules | Planning | Calculators Database Services Application Function Libraries & Data Models Predictive Analysis Libraries | Business Function Libraries | Data Models & Stored Procedures Integration Services Data Virtualization | Replication | ETL/ELT | Mobile Synch | Streaming Deployment: Development On-Premise | Hybrid | On-Demand Supports any Device SAP HANA platform converges Database, Data Processing and Application Platform capabilities & provides Libraries for predictive, planning, text, spatial, and business analytics so businesses can operate in real-time. Administration © 2014 SAP AG or an SAP affiliate company. All rights reserved. 5
  • 6. Renovate existing systems while enabling future breakthroughs Operational Datamarts EDW on HANA (BWonH) Industry Platforms (Healthcare) REAL-TIME ANALYTICS Operational Analytics Big Data Warehousing Predictive, Spatial & Text Analytics SAP BusinessSuite & SAP BusinessOne 30+ HANA Apps, Accelerators & RDS StartUp & ISV Apps REAL-TIME APPLICATIONS Planning & Optimization SAP HANA PLATFORM Consumer Engagement Database & Data Processing Services Application Platform Services Integration & Data Virtualization Services Mission-Critical Deployment Services (Appliance, Cloud) Sense & Respond © 2014 SAP AG or an SAP affiliate company. All rights reserved. 6
  • 7.
  • 8. See how Unilever uses SAP HANA to transform supply chain decision making processes. Hear about itelligence’s easy and smooth migration process with SAP HANA and SAP HANA Enterprise Cloud. Hear how Joskin is accelerating global expansion with SAP Business Suite powered by SAP HANA. Hear how automotive supplier Faurecia validated SAP HANA in a proof of concept to do complex MRP runs much faster Hear how Usha is using SAP ERP powered by SAP HANA to expand manufacturing capacity and margins. City of Boston uses SAP HANA to improve citizens’ experience. MOLSON Coors Transforms Reporting with SAP HANA Learn how Centerpoint Energy utilized SAP HANA to build three game changing applications for Centerpoint and its customers. Hear how NCT is using HANA to provide better treatments and outcomes for cancer patients
  • 9. CenterPoint Call Center Predictive Analytics Engine (PAE) ‘Likeliness for the Customer’s Call’ Customer Vision Program The CRM PAE was developed to understand the ‘likeliness of the customer’s call’ and empower the Call Center Agents to analyze ~40 business scenarios (High Bill, Disconnect, Outages, Pay my Bill, etc) by predicting why the customer might be calling – potentially reducing the Agent’s Call Handling Time (AHT). PAE analyzes data across 7 systems, for ‘Super 8’ processes (40 sub-processes- High Bill/ Re-connect/ Outage/Move-in Move-out/ Street Light Enquiry / Home Service Plus and more), fetches 116 dynamic data points to generate 55 dynamic messages within 5 seconds of the call, and recommends agents with a likely reason for the customer’s call. HANA has significantly improved the performance of PAE, with run times reduced from 90 seconds to just one second—a 9,000% improvement in many cases. Output of PAE is also shared across IVR, WEB and Power Alert Services The PAE process dramatically reduces the average 14 clicks to 2 clicks and thereby reduces the handling time (AHT) and improves customer satisfaction. What’s more, the system can now use the HANA-supplied data to proactively communicate with customers or deflect a call. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 9 9
  • 10. CenterPoint ‘High Volume’ Customer Segmentation for Marketing’ Customer Vision Program • Using CRM segment builder helps teams develop more personalized, targeted campaigns based on analytics, helping ensure that the right message is sent to the right customer through the right channel. • CenterPoint’s marketing team couldn’t easily identify key audiences to contact, create targeted communications or analyze the results of their marketing programs, compromising the success of their efforts. • For the first time, our teams now are using the same single source of truth to discuss and report sales opportunities, activities, marketing campaigns, marketing effectiveness and results using Segment builder on HANA, we provide CNP Marketing with relevant information that they can act upon and help us build more productive relationships with customers.  Using HANA, Marketing is able to create targeted campaigns with up to date information in minutes. Used to take weeks (with historical data) and now takes minutes  Segments ~ 5 million customers (~10 Million Business Partners ) © 2014 SAP AG or an SAP affiliate company. All rights reserved. 1010
  • 11. CenterPoint Smart Meter Analytics Forecasting Model Engine • Prior to FME, Load Studies based upon IDR data were routine from the 1980’s through September 1999 . . . (then dormant) Jointly, ERCOT Load Research Samples of residential and small commercial customers were discontinued effective JAN 2012. • Load Studies incorporating SMART METER data significantly improves upon traditional methods • solid estimates of Unbilled Revenues & weather impacts, timely Load Studies and an improved understanding of changes in usage • Applications built on SAP HANA to handle BIG DATA (15 minutes Interval data for ~2.2 million premises >10 billion records) • Speed of analysis on large volumes of data • Insight into their business process information for better decision making • Manage multiple data sources and deliver a single version of truth • Platform for driving innovation and advanced analytics use cases for different business units • Leverage SAP HANA technology such to address the Big Data challenge and do what was not possible till now • Empower business users to access data quickly and seamlessly to drive self-service BI and analysis © 2014 SAP AG or an SAP affiliate company. All rights reserved. 1111
  • 12. High Availability & Disaster Recovery Customer http://www.saphana.com/docs/DOC-2010
  • 13. High Availability – Disaster Recovery Overview Business Continuity High Availability per Data Center Disaster recovery between Data Centers SAP HANA Host Auto-Failover (Scale-Out with Standby) SAP HANA Storage Replication SAP HANA System Replication ● Performance Optimized ● Cost Optimized SAP HANA System Replication ● Performance Optimized ● Cost Optimized 1 2 3 4 © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 13
  • 14. HA & DR Concepts in general Classification of solutions …system operational RPO RTO operation resumed… time Sync or backup design & prepare detect recover perf. ramp KPIs: • Recovery Point Objective (RPO) = worst-case data-loss • Recovery Time Objective (RTO) = time to recover from outage Solution Used for Cost RPO RTO Perf. ramp Backup & Recovery HA & DR $ high high med SAP HANA Host Auto-Failover HA $ 0 med long SAP HANA Storage Replication w/ QA, Dev. DR $$ 0* med long SAP HANA System Replication HA & DR $$$ 0* low short SAP HANA System Replication w/ QA, Dev. HA & DR $**/$$ 0* med long *synchronous solution ** single host installations © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 14
  • 15. High Availability Options 1 Scale-Out or Host Auto-Failover
  • 16. SAP HANA High Availability: Host Auto-Failover High Availability configuration •N active servers in one cluster •M standby server(s) in one cluster •Shared file system for all servers Services •Name and index server on all nodes •Statistics server (only on one active server) •Name server active on Standby Failover •Server X fails •Server N+1 reads indexes from shared storage and connects to logical connection of server X •Storage Connector API ensures remount of necessary disk areas (Note 1900823 - Storage Connector API  Attachments) Shared Storage SAN Storage Storage Connector API Server 1 Server 2 Server 3 Server 4 Server 5 Server 6 Standby Server © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 16
  • 17. HANA High Availability Host Auto-Failover (standby) Different implementation of High Availability by HW partners Using storage solution inside Using internal disk Name Server Index Server Standby Name Server Index Server Name Server Index Server Data Disks Log Disks Data Disks Log Disks Data Disks Log Disks GPFS GPFS © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 17
  • 18. High Availability Options 2 SAP HANA System Replication
  • 19. SAP HANA High Availability: System Replication Performance Optimized Performance optimized option Secondary system completely used for the preparation of a possible take-over Resources used for data pre-load on Secondary Take-overs and Performance Ramp shortened maximally Data Center 1 Clients Application Servers OS: DNS, hostnames, virt. IPs Primary (active) Name Server Index server Secondary (active, data pre-loaded) Name Server Index server HA Solution Partner HA Solution Partner Transfer by HANA database Internal kernel Disks Internal Disks Data Disks Log Disks Data Disks Log Disks © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 19
  • 20. SAP HANA High Availability: System Replication Cost Optimized Cost optimized with Operating non-prod systems on Secondary Resources freed (no data pre-load) to be offered to one or more non-prod installations During take-over the non-prod operation has to be ended Take-over performance similar to cold start-up Data Center 1 Clients Application Servers OS: DNS, hostnames, virt. IPs Primary (active) Name Server Index server Secondary PRD shadow operation Name Server Index server HA Solution Partner HA Solution Partner Transfer by HANA database Internal kernel Disks Data Disks Log Disks Internal QA/DEV running Data Disks Disks PRD QA/DEV Log Disks Data Disks Log Disks © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 20
  • 21. SAP HANA High Availability Comparison of minimal setups for available solutions Scale-Out 1+1 (Host Auto-Failover) active standby Master Name Server Index Server Data Disks Log Disks Name Server Index Server Storage System System Replication with both alternatives (1+1) Primary (active) Name Server Index server Secondary (active, data pre-loaded) Name Server Index server Transfer by HANA database Internal kernel Disks Internal Disks Data Disks Log Disks Data Disks Log Disks Performance optimized (data pre-loaded) or Cost optimized Secondary PRD shadow operation Name Server Index server QA/DEV running Data Disks PRD QA/DEV Log Disks Data Disks Log Disks © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 21
  • 22. Disaster Recovery Options 3 SAP HANA Storage Replication
  • 23. SAP HANA Disaster Recovery: Storage Replication Cluster across Data Centers with non-prod on 2nd site Arrangement usually offered with a strong part of hardware partners involvement  Support issues handled by/routed to HW partners TCO reduction by combined operation with non-prod on Secondary  Needs another disk stack for non-prod usage load Cluster management often included and delivered as a whole package Clients Application Servers Data Center 1 Data Center 2 OS: DNS, hostnames Primary Name Serve r Index server Name Serve r Index server OS: Mounts Data Volumes Log Volume Name Serve r Index server Secondary Prod. (inactive), QA&DEV (active) Name Server Index server Name Server Index server Name Server Index server HA Solution Partner Storage Mirroring HA Solution Partner Data Volumes Log Volume Data Volumes Log Volume Data Volumes Log Volume Data Volumes Log Volume Data Volumes Log Volume © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 23
  • 24. HA & DR solutions from hardware vendors with certified HANA offering – May 2014* (only China) Scale Out (BW) S - L M M, L M M S - L M M M High Availability X X X X X X X X X DR – Storage Repl.: Async X X,X X planned DR – Storage Repl.: Sync X X X X X X All certified synchronous and asynchronous solutions for SAP HANA Storage Replication are listed in SAP note 1755396. * For most up to date list please go to the SAP Product Availability Matrix (Westmere) or http://scn.sap.com/docs/DOC-52522 (IvyBridge) © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 24
  • 25. Disaster Recovery Options 4 SAP HANA System Replication
  • 26. SAP HANA Disaster Recovery: System Replication Cluster across Data Centers with DB controlled transfer Performance optimized option  Faster Take-Over  Shortened Performance Ramp (seconds to less minutes)  SYNC & ASYNC possible Several cluster options  Some HW Partners offer pre-packaged options Step-by-Step Implementation Guide (updated recently to SPS8):  https://scn.sap.com/docs/DOC- 47702 Clients Application Servers Data Center 1 Data Center 2 OS: DNS, hostnames, virt. IPs Primary (active) Name Serve r Index serve r Name Serve r Index serve r OS: Mounts Data Volumes Log Volume Name Serve r Index serve r Secondary (active, data pre-loaded) Name Server Index server Name Server Index server Name Server Index server HA Solution Partner HA Solution Partner Data Volumes Log Volume Data Volumes Log Volume Data Volumes Log Volume Transfer by HANA database kernel © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 26
  • 27. SAP HANA Disaster Recovery: System Replication Cluster across Data Centers with non-prod operation on 2nd site Cost Optimized option SYNC & ASYNC possible TCO reduction by combined operation with non-prod on Secondary Needs another disk stack for non-prod usage load Step-by-Step Implementation Guide (updated recently to SPS8):  https://scn.sap.com/docs/DO C-47702 Clients Application Servers Data Center 1 Data Center 2 OS: DNS, hostnames, virt. IPs Primary (active) Name Serve r Index serve r Name Serve r Index serve r OS: Mounts Data Volumes Log Volumes Name Serve r Index serve r Secondary (active,) Name Server shadow operation Index server PRD Name Server Index server Name Server Index server HA Solution Partner HA Solution Partner Data Volumes Log Volumes Data QA/DEV running PRD QA/DEV Volumes Log Volumes Data Volumes Log Volumes Transfer by HANA database kernel Data Volumes Log Volume Data Volumes Log Volume © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 27
  • 28. SAP HANA in Data Centers Cluster Manager with direct SAP HANA System Replication Support SUSE Cluster  Included with “SUSE SLES for SAP Applications”  Developed in the SAP Linux Lab  Blog: Fail-Safe Operation of SAP HANA®: SUSE Extends Its High-Availability Solution HP Service Guard  Directly available from HP and HP drives the implementation process  Link for further information: o Reference Guide: HP ServiceGuard Extensions, March 2014 o User Guide: Managing HP ServiceGuard Extensions for SAP for Linux, December 2013 SAP Landscape Virtualization Manager (SAP LVM)  Consulting package to create a cluster manager with SAP LVM available Other cluster managers  In pipeline or can be adapted with individual consulting packages Note: Solution certification is not offered for cluster managers Support is handled by solution partner directly © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 28
  • 29. High Availability for SAP with SUSE Around 8 years of experience with High Availability for SAP NetWeaver Systems Starting around 1 year ago to implement the HANA SR Automation Solutions are jointly developed between SUSE, SAP, customers and partners in the SAP Linux Lab in Walldorf
  • 30. HANA in a SUSE® Linux Enterprise High Availability Extension Cluster HANA Single Box – System Replication / Scale-UP
  • 31. SAP HANA SR and SUSE Linux Enterprise High Availability Extension Cluster HANA Single Box node 1 node 2 Pacemaker System Replication SAP HANA PR1 primary SAP HANA PR1 secondary System PR1 vIP System PR1
  • 32. SAP HANA SR and SUSE Linux Enterprise High Availability Extension Cluster HANA Single Box node 1 node 2 Pacemaker System Replication SAP HANA PR1 primary SAP HANA PR1 secondary System PR1 System PR1
  • 33. SAP HANA SR and SUSE Linux Enterprise High Availability Extension Cluster HANA Single Box node 1 node 2 Pacemaker System Replication SAP HANA PR1 [primary] SAP HANA PR1 primary System PR1 System PR1 vIP
  • 34. SAP HANA SR and SUSE Linux Enterprise High Availability Extension Cluster HANA Single Box node 1 node 2 Pacemaker System Replication SAP HANA PR1 secondary SAP HANA PR1 primary vIP System PR1 System PR1 Direction of the system replication will only be changed if the parameter AUTOMATED_REGISTER is been changed to “true”
  • 35. From Concept to Implementation suse01 suse02 SAP HANA Primary SAP HANA Secondary vIP Cluster Communication SAPHana Master/Slave Resource Master Slave SAPHanaTopology Clone Clone Clone Resource Fencing
  • 36. Setup and Implementation Install package SAPHanaSR with two resource agents: SAPHanaTopology and SAPHana Setup Guide SAPHanaSR HAWK Wizard and
  • 37. Four Steps to Install and Configure Install HANA Configure System Replication Install and initialize SUSE Cluster Configure SR Automation using HAWK wizard
  • 38. SAPHanaSR HAWK Wizard Technical preview included in the shipping.
  • 40. The Five Interfaces HANA Startframework: sapstartsrv / sapcontrol / HDB (calls, output format “GetProcessList”) HANA-Topology: landscapeHostConfiguration.py (rc, output format) SR-Topology: hdbnsutil (calls, output format “-sr_state --sapcontrol=1”) SAP Hostagent: saphostctrl (call, output format “ListInstances”) SR-Status: hdbsql (now) / systemReplicationStatus.py (future) (now; rc, calls, output format)
  • 41. Outlook: HANA in a SUSE Linux Enterprise High Availability Extension Cluster HANA Multi Node – System Replication / Scale-OUT site 1 site 2 System Replication This scenario is currently in development N M A B N M A B HANA Database HANA memory-preload A B HANA PR1 primary HANA PR1 syncmem resource failover active / active
  • 42. Our Community Developed jointly in the SAP Linux Lab Integration of the solution in partner products Upstream open-source project Scoping, discussing and implementing Scale-Out You are invited to join our community :-) Visit our booth (#180) or contact us via email sap@suse.com
  • 43. HANA SR Automation using SUSE Reduces complexity - by automating the sr-takeover and IP failover (unbind / bind) Reduces risk - by having always a consistent picture of the HANA topology Increases reliability - due to short takeover times
  • 44. Find our Best Practices at: www.suse.com/products/sles-for-sap/resource-library/ Thank you.
  • 45. Corporate Headquarters Maxfeldstrasse 5 90409 Nuremberg Germany +49 911 740 53 0 (Worldwide) www.suse.com Join us on: www.opensuse.org
  • 46. Unpublished Work of SUSE. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary and trade secret information of SUSE. Access to this work is restricted to SUSE employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of SUSE. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. SUSE makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for SUSE products remains at the sole discretion of SUSE. Further, SUSE reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All SUSE marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.
  • 48. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 48
  • 49. Public KAESER: Transforming Operations with SAP® Business Suite powered by SAP HANA® Company KAESER KOMPRESSOREN SE Headquarters Coburg, Germany Industry Industrial machinery and components Products and Services Compressed air systems and compressed air consulting services Employees 4,400 Revenue €600 million (2012) Web Site www.kaeser.com Partner SAP Consulting organization Objectives  Create an innovative IT environment that supports the move toward a solution-provider business model  Enhance existing business processes and leverage the power of Big Data and predictive maintenance to become more proactive, customer oriented, and competitive  Leverage the SAP HANA® platform to transform and simplify the entire SAP® solution landscape Technical implementation  Successful migration of the SAP Customer Relationship Management (SAP CRM) application to SAP HANA in just 2.5 months and with just 1.5 days of downtime  Great collaboration with SAP during all phases of the project Future plans  Launch predictive maintenance capabilities with a custom solution based on SAP CRM powered by SAP HANA to step up customer service  Migrate all SAP Business Suite applications, such as the SAP ERP, SAP Supply Chain Management, and SAP NetWeaver® Business Warehouse applications, to SAP HANA  Deploy SAP CRM powered by SAP HANA in the cloud with other cloud offerings like “We will leverage the full power of SAP HANA to enhance existing the SAP JAM social software platform to enable a mobile and social CRM strategy business processes, introduce entirely new ones, and reduce total cost of ownership. We are off to a very good start with the smooth and fast migration of SAP CRM to SAP HANA, which will be followed by other SAP Business Suite applications and custom solutions.” © 2014 SAP AG or an SAP affiliate company. All rights reserved. 49 Falko Lameter , CIO, KAESER KOMPRESSOREN SE Successful Successful and smooth production launch of SAP CRM powered by SAP HANA Faster Five times faster database response times Simpler Simpler and more agile IT landscape and business processes Solid Foundation for predictive maintenance 30112 (14/03) This content is approved by the customer and may not be altered under any circumstances.
  • 50. Further options for System Replication
  • 51. SAP HANA Zero Downtime maintenance Featured by SAP NetWeaver ABAP stack As an evolution of “Near Zero Downtime Maintenance”, SPS7 now offers Zero Downtime Maintenance  Based on connectivity suspend feature of the SAP NetWeaver ABAP stack (SAP note 1913302) o DBSL of the database interface decouples transaction management between ABAP and HANA database o This keeps transaction on ABAP layer alive and allows to change components (software versions) on the layers below on secondary (shadow) HANA instance  Further information also in Step-by-Step Implementation Guide for SAP HANA System Replication: https://scn.sap.com/docs/DOC-47702  Hardware mix (SAP note 1984882 - Using HANA System Replication for Hardware Exchange with minimum Downtime) SAP NetWeaver ABAP Server DBSL  Software Upgrade Order SAP HANA Version SAP HANA Version +1 Sync/Async mirrored redo log writing Transport incremental data Walldorf Primary Name Server Index server Name Server Index server Name Server Index server Data Volumes Log Volume Data Volumes Log Volume Rot Secondary Name Server Index server Name Server Index server Name Server Index server Data Volumes Log Volume Data Volumes Log Volume © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 51
  • 52. Data Center Setups with Pre-load Option Multi Tier System Replication – Cascading Systems Data Center Data Center Sync Production Local standby with data preload Remote standby system with or without preload (mixed usage with non-prod.) Async Available with SAP HANA (Three cascading systems with SPS7) © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 52
  • 53. SAP Business Systems @ SAP SAP HANA Usage in Production
  • 54. SAP Business Systems @ SAP HANA usage in production SAP’s financial accounting system running SAP Business Suite on HANA  Scale-Out 2+1 (local High Availability)  Secured with SAP HANA System Replication SAP’s CRM system running SAP CRM on HANA  Scale-out 2+1(local High Availability)  Secured with SAP HANA System Replication SAP’s BW system running SAP CRM on HANA  Scale-Out 8+1(local High Availability)  No DR Data Center: St. Leon-Rot Data Center: Walldorf Distance: about 10 km Redundant connections: 3 © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 54
  • 55. SAP’s financial accounting system running SAP Business Suite on HANA Technical details Business SAP Application SAP Business Suite on HANA Number of named Users 65000 Transactions per day tbc Server Hardware Manufacturer IBM CPU Model 8 CPUs with 10 core , Xeon E7-8870 @2.4GHz Memory 2 x 4096 GB Operating System SUSE Linux Enterprise Server 11.2 Scale-out Scale-out plus standby (2+1) Storage IBM GPFS file system Restart Restart Time (min)/Takeover 5 – 15 min Performance Ramp 1 h – 1,5 h Loading RowStore 3 min © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 55
  • 56. SAP’s financial accounting system running SAP Business Suite on HANA Database DB Version HANA 1.0 Revision 73 DB Usage Custom DR Solution SAP HANA System Replication Replication mode syncmem Distance between Data Centers 10 km Bandwidth for System Replication 10 Gbit Total database size 1,7 TB Column Store size 1460 GB Row Store size 140 GB Avg local log write wait time 210 μs (for avg. log buffer size of 9,5 MB) Avg remote log write wait time 448 μs (for avg. log buffer size of 9,5 MB) Delta data shipping throughput 108 MB/sec Log backup (log volume) per day 165 GB Transferred data volume between data centers per day 1,7 TB Backup Storage IBM GPFS file system backup (local disks) Avg. size of full data backup 1,7 TB Throughput 775 MB/s (2800 GB/h) Avg. runtime of backup (to FS) 41 min Estimated total recovery time 340 min Estimated data recovery time 70 min (~1,7 TB) Estimated log recovery time 270 min (~3,7 TB – log backups of 3 weeks) [1] In a similar productive SAP system the recovery was done with a three weeks old backup (1,8 TB) and the log backups of these three weeks (7 TB). The data recovery took 70 minutes and the log recovery took 9 hours – makes roughly 10 hours recovery time for this system. © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 56
  • 58. SAP HANA Disaster Recovery News with SAP HANA SPS07 and Beyond System Replication extension  Multi Tier System Replication allowing first 1:n setups: Three cascading systems in a row  Zero Downtime maintenance Compressed log transfer  Basic encryption for internal communication Planned beyond  System Replication extension oPure Log-based transfer oBackup on shadow instance oOnline Add Host & Remove Host on Secondary oActive/Active Operation (r/o reporting on Sec.) oMore 1:n relationships for shadow instances oTime travel via internal snapshots on shadow instance to handle logical errors oMore asymmetric options (nm) oTime delay option between sites  Log Shipping oBased on backup files (initial data, sub sequential log, steady roll forward) © 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 58