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10 Step Marketing Plan:	
  

    Braun	
  ThermoScan	
  

                   Rose	
  Ann	
  S.	
  Palma	
  
                                                   Business	
  
          Ateneo	
  Graduate	
  School	
  of	
  
                                        	
  and	
  Public	
  Health	
  
      Ateneo	
  School	
  of	
  Medicine
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  


    The Print Ad

       Braun	
  
    ThermoScan	
  	
  	
  

           from	
  

   Parents	
  magazine	
  
     January	
  2005	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

                     Braun ThermoScan’s
             Primary Target Market and Positioning
             1.  Braun’s	
  ThermoScan’s	
  PTM	
  are	
  middle	
  and	
  upper	
  class	
  
                 parents,	
  parGcularly	
  mothers	
  
             2.  Who	
  want	
  the	
  best	
  medical	
  gadgets	
  for	
  their	
  baby’s	
  
                 health	
  
             3.  Who	
  have	
  other	
  opGons	
  such	
  as	
  Omron,	
  Rossmax,	
  	
  
                 Graco,	
  Homedics,	
  Safety	
  1st,	
  	
  
             4.  Other	
  companies	
  stress	
  their	
  quick	
  temperature	
  	
  reading	
  
                 ability	
  
             5.  Possible	
  market	
  size	
  is	
  esGmated	
  to	
  be	
  P12.7B	
  but	
  only	
  
                 less	
  than	
  5%	
  of	
  this	
  actually	
  has	
  an	
  ear	
  thermometer;	
  
                 possible	
  nich	
  of	
  Braun	
  ThermoScan	
  is	
  3.5%	
  	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

                        Braun ThermoScan’s
                      Marketing Mix and Strategy

             6.  The	
  product	
  is	
  a	
  digital	
  ear	
  thermometer	
  
             7.  PromoGons	
  include	
  direct	
  sales	
  agents,	
  
                 print	
  ads,	
  cross	
  promoGonal	
  programs	
  with	
  
                 other	
  products,	
  and	
  the	
  internet	
  
             8.  Priced	
  in	
  the	
  middle	
  relaGve	
  to	
  its	
  direct	
  
                 compeGtors	
  
             9.  Has	
  limited	
  availability	
  naGonwide	
  
             10. Used	
  differenGaGon	
  as	
  its	
  winning	
  strategy	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

                          Primary Target Market
SecGon	
  1	
  1	
  
    Step	
  
                         • Middle	
  and	
  upper	
  class	
  parents,	
  
                          	
  
      Step	
  2	
        especially	
  mothers	
  
                               • 25-­‐40	
  yrs	
  old	
  
                                	
  
      Step	
  3	
  
                               • Male	
  <	
  Female	
  
                                	
  
                               • class	
  A,	
  B,	
  C	
  
                                	
  
                               • Single	
  <	
  Married	
  
                                	
  
     Step	
  	
  4	
  
                         • Working	
  but	
  family-­‐oriented	
  
                          	
  
                         • Hands-­‐on	
  fathers	
  and	
  mothers	
  
                          	
  
      Step	
  5	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

   Needs,	
  Wants,	
  Demands	
  of	
  PTM	
  
Step	
  2	
                          We	
  want	
  the	
  best	
  for	
  our	
  child.	
  
                                      We	
  want	
  him	
  to	
  always	
  be	
  in	
  
                                     good	
  shape	
  and	
  we	
  want	
  to	
  be	
  
                                      able	
  to	
  do	
  everything	
  we	
  can	
  
                                     for	
  him	
  when	
  he	
  is	
  not	
  feeling	
  
                                                           well.	
  



                                CLICK	
  HERE	
  FOR	
  MORE	
  INFO	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

  Step	
  1	
      PTM’s Needs, Wants, Needs
                   • Parents	
  need	
  to	
  be	
  assured	
  of	
  their	
  children’s	
  love	
  and	
  
                    	
  
   Step	
  2	
  
                   well-­‐being.	
  

                   • Parents	
  want	
  the	
  best	
  for	
  their	
  children	
  and	
  they	
  
                    	
  
  Step	
  3	
      choose	
  Braun	
  ThermoScan	
  because	
  of	
  its	
  accuracy,	
  ease	
  
                   of	
  use,	
  and	
  reputaGon	
  of	
  the	
  company	
  maker.	
  
  Step	
  4	
  
                   • Parents	
  expect	
  the	
  product	
  to	
  deliver	
  its	
  promised	
  
                    	
  
                   accurate	
  temperature	
  readings	
  in	
  just	
  a	
  few	
  seconds.	
  
  Step	
  5	
      They	
  also	
  expect	
  a	
  strong	
  and	
  enduring	
  thermometer	
  
                   which	
  they	
  came	
  to	
  expect	
  from	
  the	
  products	
  of	
  Braun.	
  	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  
Step	
  3	
                              Indirect	
  
                             • Oral	
  thermometers	
  
                             • Axillary	
  thermometers	
  
                             • Rectal	
  thermometers	
  
                Direct	
     • Albularyos	
  /	
  hilots	
                  Variables	
  
  • Omron	
                                                    • Price	
  
  • Rossmax	
                                                  • Packaging	
  
  • Graco	
                                                    • Brand	
  Awareness	
  
  • LifeSource	
                                               • Brand	
  ReputaGon	
  
  • Homemedics	
                                               • Accessibility	
  




                                     Compe<tors	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

  Step	
  1	
            Competitive Position
                     “The New Standard in Peace of
  Step	
  2	
         Mind… gives you what is most
                   important when taking your baby’s
                    temperature: confidence that you
                   have taken an accurate reading…
  Step	
  3	
  
                      Unlike other thermometers, the
                      Braun ThermoScan has unique
                          ExacTemp technology
  Step	
  44	
  
   Step	
   	
           with a Feedback System.”


  Step	
  5	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

                                                        Market Size
  Step	
  1	
         • from	
  research:	
  
                       	
  

  Step	
  2	
  

                                   http://opinion.inquirer.net/inquireropinion/columns/view/20100710-280190/NSCB-tries-to-count-the-rich

  Step	
  3	
  
                      • 3,337,562	
  (middle	
  to	
  upper	
  class	
  families)	
  x	
  P3800	
  (cost	
  of	
  1	
  
                       	
  
                      Braun	
  ThermoScan)	
  =	
  P12.7B	
  
  Step	
  	
  4	
  
                      • However,	
  ear	
  thermometers	
  are	
  not	
  popular	
  here	
  in	
  the	
  Philippines	
  
                       	
  

  Step	
  55	
  
   Step	
   	
        • Less	
  than	
  5%	
  probably	
  has	
  one	
  at	
  their	
  homes	
  and	
  of	
  these	
  ,	
  Braun	
  
                       	
  
                      ThermoScan	
  probably	
  has	
  3.5%	
  because	
  it	
  is	
  the	
  leading	
  and	
  most	
  
                      available	
  brand	
  in	
  the	
  country	
  	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  
Step	
  6	
  
                Major	
  Brands	
  of	
  Digital	
  Ear	
  
                     Thermometers	
  




                                      CLICK	
  HERE	
  FOR	
  MORE	
  INFO	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

   Step	
  66	
  
    Step	
   	
                     PRODUCT
                        ExacTemp technology
   Step	
  7	
         with a Feedback System

                     “ confirms with a light and beep
   Step	
  8	
      when the thermometer is securely
                        positioned and an accurate
                    measurement is taken. And it does
   Step	
  9	
          this in just a few seconds.”


  Step	
  10	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

Step	
  6	
  
                Braun ThermoScan
                    ExacTemp
                From research:
•  Flashing light and beep confirm
   positioning
•  On-Off button for easy control.
•  Memory function stores 8 readings.
•  Soft, flexible tip with filter detector.
•  Lens Filter ejector for easy removal.
•  Also for oral, rectal or underarm use
•  Comes with 2 AA batteries - 21 lens
   filters and cap
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

 ExacTemp Technology
               From research:
• Pre-warmed Tip minimizes the cooling effect
on the ear canal
• Guidance System confirms with a light and a
beep when you have taken a proper
measurement
• Infra-Red Technology measures the infrared
heat generated by the eardrum and
surrounding tissue
• Flexible Tip for gentleness and ease of use
• Lens Filters protect the tip from scratches, as
well as from impurities
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

   Step	
  6	
                      PRICE
                     	
  
                    •  not indicated in the advertisement
    Step	
  7	
  
                    • from research:
                         • most available now in the country is Braun
   Step	
  8	
           and Rossmax; Omron was pulled out in most
                         medical stores
                         • Braun = P3800
   Step	
  9	
  
                         • Rossmax = P1000
                         • Braun ThermoScan is priced higher by ~75%
  Step	
  10	
  
                    • innovative and product leader as a marketing
                    strategy
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

   Step	
  6	
                        PROMO
                    • from the ad:            • from research:
                                                    • word of mouth
   Step	
  7	
           • website                  • direct sales agents
                         • telephone/ toll-         • freebies
                         free number                • cross-promotions with
   Step	
  88	
  
    Step	
   	
                                     other products (abroad)



   Step	
  9	
  


  Step	
  10	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

   Step	
  6	
                           PLACE
                    From the ad and from
   Step	
  7	
      research:

                    • imited availability nationwide
                     l

   Step	
  8	
      • Selected independent
                    distributors of medical products

                    •  elected Mercury and
                     S
   Step	
  99	
  
    Step	
   	
     Watsons outlets

                    • Internet
  Step	
  10	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

   Step	
  6	
            WINNING STRATEGY
   Step	
  7	
  

                    • best	
  in	
  product	
  	
  
                     	
  
   Step	
  8	
  
                           	
  
                          • different	
  from	
  others	
  
                          • innovaGve	
  
                           	
  
                          • superior	
  quality	
  
                           	
  
   Step	
  9	
  


  Step	
  110	
  
   Step	
   0	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  

   RECOMMENDATIONS
More Aggressive Marketing Campaigns

• come up with advertisements which highlight
advantages over mercury and digital axillary
thermometers which dominate Filipino homes

• use regular Filipino families in ads instead of just
using product pictures

• use different forms of media: TV, internet,
newspapers, magazines

• cross-promotions with other products, ie. leading
diaper and formula milk brands
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  
           SAMPLE ADVERTISEMENTS
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  


             1.  Braun’s	
  ThermoScan’s	
  PTM	
  are	
  middle	
  and	
  upper	
  
  S              class	
  parents,	
  parGcularly	
  mothers	
  
  U          2.  Who	
  want	
  the	
  best	
  medical	
  gadgets	
  for	
  their	
  
                 baby’s	
  health	
  
  M          3.  Who	
  have	
  other	
  opGons	
  such	
  as	
  Omron,	
  Rossmax,	
  	
  
                 Graco,	
  Homedics,	
  Safety	
  1st,	
  	
  
  M          4.  Other	
  companies	
  stress	
  their	
  quick	
  temperature	
  	
  
                 reading	
  ability	
  
  A          5.  Possible	
  market	
  size	
  is	
  esGmated	
  to	
  be	
  P12.7B	
  but	
  
                 only	
  less	
  than	
  5%	
  of	
  this	
  actually	
  has	
  an	
  ear	
  
  R              thermometer;	
  possible	
  nich	
  of	
  Braun	
  ThermoScan	
  
  Y              is	
  3.5%	
  	
  
Braun ThermoScan | 10	
  Step	
  MarkeGng	
  Plan	
  	
  


  S          6.  The	
  product	
  is	
  a	
  digital	
  ear	
  thermometer	
  
  U          7.  PromoGons	
  include	
  direct	
  sales	
  agents,	
  
                 print	
  ads,	
  cross	
  promoGonal	
  programs	
  
  M              with	
  other	
  products,	
  and	
  the	
  internet	
  
  M          8.  Priced	
  in	
  the	
  middle	
  relaGve	
  to	
  its	
  direct	
  
                 compeGtors	
  
  A          9.  Has	
  limited	
  availability	
  naGonwide	
  
  R          10. Used	
  differenGaGon	
  as	
  its	
  winning	
  
                 strategy	
  
  Y
10 Step Marketing Plan:	
  

    Braun	
  ThermoScan	
  

                   Rose	
  Ann	
  S.	
  Palma	
  
                                                   Business	
  
          Ateneo	
  Graduate	
  School	
  of	
  
                                        	
  and	
  Public	
  Health	
  
      Ateneo	
  School	
  of	
  Medicine

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Palma 10 steps braun

  • 1. 10 Step Marketing Plan:   Braun  ThermoScan   Rose  Ann  S.  Palma   Business   Ateneo  Graduate  School  of    and  Public  Health   Ateneo  School  of  Medicine
  • 2. Braun ThermoScan | 10  Step  MarkeGng  Plan     The Print Ad Braun   ThermoScan       from   Parents  magazine   January  2005  
  • 3. Braun ThermoScan | 10  Step  MarkeGng  Plan    
  • 4. Braun ThermoScan | 10  Step  MarkeGng  Plan     Braun ThermoScan’s Primary Target Market and Positioning 1.  Braun’s  ThermoScan’s  PTM  are  middle  and  upper  class   parents,  parGcularly  mothers   2.  Who  want  the  best  medical  gadgets  for  their  baby’s   health   3.  Who  have  other  opGons  such  as  Omron,  Rossmax,     Graco,  Homedics,  Safety  1st,     4.  Other  companies  stress  their  quick  temperature    reading   ability   5.  Possible  market  size  is  esGmated  to  be  P12.7B  but  only   less  than  5%  of  this  actually  has  an  ear  thermometer;   possible  nich  of  Braun  ThermoScan  is  3.5%    
  • 5. Braun ThermoScan | 10  Step  MarkeGng  Plan     Braun ThermoScan’s Marketing Mix and Strategy 6.  The  product  is  a  digital  ear  thermometer   7.  PromoGons  include  direct  sales  agents,   print  ads,  cross  promoGonal  programs  with   other  products,  and  the  internet   8.  Priced  in  the  middle  relaGve  to  its  direct   compeGtors   9.  Has  limited  availability  naGonwide   10. Used  differenGaGon  as  its  winning  strategy  
  • 6. Braun ThermoScan | 10  Step  MarkeGng  Plan     Primary Target Market SecGon  1  1   Step   • Middle  and  upper  class  parents,     Step  2   especially  mothers   • 25-­‐40  yrs  old     Step  3   • Male  <  Female     • class  A,  B,  C     • Single  <  Married     Step    4   • Working  but  family-­‐oriented     • Hands-­‐on  fathers  and  mothers     Step  5  
  • 7. Braun ThermoScan | 10  Step  MarkeGng  Plan     Needs,  Wants,  Demands  of  PTM   Step  2   We  want  the  best  for  our  child.   We  want  him  to  always  be  in   good  shape  and  we  want  to  be   able  to  do  everything  we  can   for  him  when  he  is  not  feeling   well.   CLICK  HERE  FOR  MORE  INFO  
  • 8. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  1   PTM’s Needs, Wants, Needs • Parents  need  to  be  assured  of  their  children’s  love  and     Step  2   well-­‐being.   • Parents  want  the  best  for  their  children  and  they     Step  3   choose  Braun  ThermoScan  because  of  its  accuracy,  ease   of  use,  and  reputaGon  of  the  company  maker.   Step  4   • Parents  expect  the  product  to  deliver  its  promised     accurate  temperature  readings  in  just  a  few  seconds.   Step  5   They  also  expect  a  strong  and  enduring  thermometer   which  they  came  to  expect  from  the  products  of  Braun.    
  • 9. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  3   Indirect   • Oral  thermometers   • Axillary  thermometers   • Rectal  thermometers   Direct   • Albularyos  /  hilots   Variables   • Omron   • Price   • Rossmax   • Packaging   • Graco   • Brand  Awareness   • LifeSource   • Brand  ReputaGon   • Homemedics   • Accessibility   Compe<tors  
  • 10. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  1   Competitive Position “The New Standard in Peace of Step  2   Mind… gives you what is most important when taking your baby’s temperature: confidence that you have taken an accurate reading… Step  3   Unlike other thermometers, the Braun ThermoScan has unique ExacTemp technology Step  44   Step     with a Feedback System.” Step  5  
  • 11. Braun ThermoScan | 10  Step  MarkeGng  Plan     Market Size Step  1   • from  research:     Step  2   http://opinion.inquirer.net/inquireropinion/columns/view/20100710-280190/NSCB-tries-to-count-the-rich Step  3   • 3,337,562  (middle  to  upper  class  families)  x  P3800  (cost  of  1     Braun  ThermoScan)  =  P12.7B   Step    4   • However,  ear  thermometers  are  not  popular  here  in  the  Philippines     Step  55   Step     • Less  than  5%  probably  has  one  at  their  homes  and  of  these  ,  Braun     ThermoScan  probably  has  3.5%  because  it  is  the  leading  and  most   available  brand  in  the  country    
  • 12. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  6   Major  Brands  of  Digital  Ear   Thermometers   CLICK  HERE  FOR  MORE  INFO  
  • 13. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  66   Step     PRODUCT ExacTemp technology Step  7   with a Feedback System “ confirms with a light and beep Step  8   when the thermometer is securely positioned and an accurate measurement is taken. And it does Step  9   this in just a few seconds.” Step  10  
  • 14. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  6   Braun ThermoScan ExacTemp From research: •  Flashing light and beep confirm positioning •  On-Off button for easy control. •  Memory function stores 8 readings. •  Soft, flexible tip with filter detector. •  Lens Filter ejector for easy removal. •  Also for oral, rectal or underarm use •  Comes with 2 AA batteries - 21 lens filters and cap
  • 15. Braun ThermoScan | 10  Step  MarkeGng  Plan     ExacTemp Technology From research: • Pre-warmed Tip minimizes the cooling effect on the ear canal • Guidance System confirms with a light and a beep when you have taken a proper measurement • Infra-Red Technology measures the infrared heat generated by the eardrum and surrounding tissue • Flexible Tip for gentleness and ease of use • Lens Filters protect the tip from scratches, as well as from impurities
  • 16. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  6   PRICE   •  not indicated in the advertisement Step  7   • from research: • most available now in the country is Braun Step  8   and Rossmax; Omron was pulled out in most medical stores • Braun = P3800 Step  9   • Rossmax = P1000 • Braun ThermoScan is priced higher by ~75% Step  10   • innovative and product leader as a marketing strategy
  • 17. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  6   PROMO • from the ad: • from research: • word of mouth Step  7   • website • direct sales agents • telephone/ toll- • freebies free number • cross-promotions with Step  88   Step     other products (abroad) Step  9   Step  10  
  • 18. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  6   PLACE From the ad and from Step  7   research: • imited availability nationwide l Step  8   • Selected independent distributors of medical products •  elected Mercury and S Step  99   Step     Watsons outlets • Internet Step  10  
  • 19. Braun ThermoScan | 10  Step  MarkeGng  Plan     Step  6   WINNING STRATEGY Step  7   • best  in  product       Step  8     • different  from  others   • innovaGve     • superior  quality     Step  9   Step  110   Step   0  
  • 20. Braun ThermoScan | 10  Step  MarkeGng  Plan     RECOMMENDATIONS More Aggressive Marketing Campaigns • come up with advertisements which highlight advantages over mercury and digital axillary thermometers which dominate Filipino homes • use regular Filipino families in ads instead of just using product pictures • use different forms of media: TV, internet, newspapers, magazines • cross-promotions with other products, ie. leading diaper and formula milk brands
  • 21. Braun ThermoScan | 10  Step  MarkeGng  Plan     SAMPLE ADVERTISEMENTS
  • 22. Braun ThermoScan | 10  Step  MarkeGng  Plan     1.  Braun’s  ThermoScan’s  PTM  are  middle  and  upper   S class  parents,  parGcularly  mothers   U 2.  Who  want  the  best  medical  gadgets  for  their   baby’s  health   M 3.  Who  have  other  opGons  such  as  Omron,  Rossmax,     Graco,  Homedics,  Safety  1st,     M 4.  Other  companies  stress  their  quick  temperature     reading  ability   A 5.  Possible  market  size  is  esGmated  to  be  P12.7B  but   only  less  than  5%  of  this  actually  has  an  ear   R thermometer;  possible  nich  of  Braun  ThermoScan   Y is  3.5%    
  • 23. Braun ThermoScan | 10  Step  MarkeGng  Plan     S 6.  The  product  is  a  digital  ear  thermometer   U 7.  PromoGons  include  direct  sales  agents,   print  ads,  cross  promoGonal  programs   M with  other  products,  and  the  internet   M 8.  Priced  in  the  middle  relaGve  to  its  direct   compeGtors   A 9.  Has  limited  availability  naGonwide   R 10. Used  differenGaGon  as  its  winning   strategy   Y
  • 24. 10 Step Marketing Plan:   Braun  ThermoScan   Rose  Ann  S.  Palma   Business   Ateneo  Graduate  School  of    and  Public  Health   Ateneo  School  of  Medicine