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Retail & the Mobile Web:
    Showrooming, Social Shopping, and More...




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Join the Conversation…
Our Speakers
           Arnaud Saint-Paul is serial entrepreneur and CEO and co-founder of smartsy, Inc. smartsy is a cloud-based,
           social mobile service that harnesses the social graph of real world objects, creating a rich, immersive web
           and mobile experience that empowers people to socialize around the brands and objects that matter to
           them. smartsy’s iOS and Android apps, powered by powerful 2D – 3D Visual Recognition technology, can
           recognize the object or images placed in its database, instead of intermediate triggers, like QR codes,
           allowing people to interact naturally with the objects through their camera lens and enabling them to
           augment, editorialize, share or even acquire objects around them. @arnaudsaintpaul

           Carrie Layne is the founder and CEO of BestBuzz, and she has been an entrepreneur since birth. She is an
           industry expert in online advertising, social media, mobile marketing, and digital technology with over
           12 years of experience. Her passion for digital communications has evolved from a random mix of
           experiences that include roller derby bouts, dot-com bubbles, category 5 hurricanes, and the everyday
           adventures and thrills of life in a startup. Layne has been named to Dallas Business Journal’s prestigious
           40 under Forty list and her company was selected as the top 10 Best Places to Work in Dallas.
           @carrielayne

           Paul Dunay is an award-winning B2B marketing expert with more than 20 years’ success in generating
           demand and creating buzz for leading technology, consumer products, financial services and professional
           services organizations. Paul is the Global Vice President of Marketing for Maxymiser, a leader in web
           optimization and analytics, and author of five “Dummies” books: Facebook Marketing for Dummies (Wiley
           2009), Social Media and the Contact Center for Dummies (Wiley Custom Publishing 2010), Facebook
           Advertising for Dummies (Wiley 2010), Facebook Marketing for Dummies 2nd Edition (Wiley
           2011) and Facebook Marketing for Dummies 3rd Edition (Wiley 2012). Connect with Paul on his blog
           Marketing Darwinism or Twitter feed @pauldunay
#smtlive
Smartphone penetration is
  ramping up quickly in US

                                                                       200
                                                          192.4
                                                 176.3
                                         157.7
                                 137.5                                150
                         115.8
               93.1
        62.6                                                          100



                                                                  50

        2010
                  2011
                         2012
                                 2013                             0
                                         2014
                                                 2015
                                                         2016
eMarketer, 2012
Smartphone penetration is
  ramping up quickly in US
                              56% of
                                                                       200
                            mobile users                  192.4
                                                 176.3
                                         157.7
                                 137.5                     74%150
                                                                of
                         115.8                           mobile users
               93.1
        62.6                                                          100



                                                                  50

        2010
                  2011
                         2012
                                 2013                             0
                                         2014
                                                 2015
                                                         2016
eMarketer, 2012
More and more shopping will be
 happening on phones and tablets
    118 million mobile shoppers
       38%

             62% of all digital shoppers
                     25%


                           75% of all smartphone users
                                    16%



                                     84%     of all tablet users
Source: eMarketer, 2012
More and more shopping will be
 happening on phones and tablets
    118 million mobile shoppers
                             Mobile purchasing = $38 B
       38%
                            in 2013, accounting for 15%
             62%      of all digital shoppers
                                 of total e-commerce

                     25%


                           75% of all smartphone users
                                    16%



                                     84%     of all tablet users
Source: eMarketer, 2012
More and more shopping will be
 happening on phones and tablets
    118 million mobile shoppers
                             Mobile purchasing = $38 B
       38%
                            in 2013, accounting for 15%
             62%      of all digital shoppers
                                 of total e-commerce

                     25%

             Grows to $87 B in 2016,
                  75% of all smartphone users
             or 24% of e-commerce!
                         16%



                                  84%     of all tablet users
Source: eMarketer, 2012
Mobile ad spending is growing faster
than any other channel




                            5X
A Step Forward:
Combining in-store mapping with real-time mobile
messaging to detect and react to shoppers’
intentions while they’re in the store

                           “We will know you’re in the
                           tomato sauce section and
                           be able to deliver you a
                           recipe, health information
                           or point out the best value
                           on the aisle.”
                            ––Scott Townsend, Urban Airship
Hellmann’s is using digital data at
point-of-purchase to increase usage and loyalty

                          Software installed in cash
                        registers detects Hellmann’s
                         in the cart, as well as other
                        ingredients, to print a recipe
                         at the bottom of the receipt
                           using those ingredients

                         ––Ogilvy Brazil
Hellmann’s is using digital data at
point-of-purchase to increase usage and loyalty

                           Software installed in cash
                         registers detects Hellmann’s
                          in the cart, as well as other
                         ingredients, to print a recipe
                          at the bottom of the receipt
                            using those ingredients

                           ––Ogilvy Brazil


                             up
                     S ales      t
                          i n 1s
                     44%
                              h!
                       m ont
smartsy, a real world second screen
                         experience
      …by taking a picture of what you’re looking for



                                   No codes or tags needed.
      Snap a picture               Any image and most objects
                                   can be smartsyfied directly.




                Get a curated, relevant multimedia experience
                displayed instantly on the smartphone


                                                Watch video clips
                                                Read latest reviews
                                                Post Comments
                                                Invite friends
                                                Direct SMS, email,
                                                call
                                                Make a purchase
                                                Schedule an
                                                appointment
With impressive results

                            Volkswagen Case Study

14% of consumers
who downloaded App
test drove cars*




          …a $150M+ Pipeline
*28,000 downloads in 15 day campaign resulting in 4,000 test drives
Trigger digital content with offline assets
Keep your audience coming back by letting
them collect their favorite content
Increase monetization through related m-
Commerce
Think outside the QR code.

BestBuzz is a patent-pending, socially-driven
technology platform that rewards fans and
customers for generating word-of-mouth buzz
about your business with their friends.
                                                19
Create a layer of buzz for all marketing and events:
The power of one  buzzed to many.
info@bestbuzz.bz
                                                 214.741.1887




Are you ready to get buzzed?
*Ask us about custom-branded Buzz QR codes




                                                         22
POLL QUESTION

Have you ever bought something
on a mobile phone from a store
after seeing it in a different store?

               • Yes
               • No
Join us next week…



           How to Cultivate Your Community: Your Customers Are Talking - Are You Part of the
           Conversation?
           http://socialmediatoday.com/community-building-webinar




#smtlive

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Retail & the Mobile Web: Showrooming, Social Shopping, and More...

  • 1.
  • 2. Retail & the Mobile Web: Showrooming, Social Shopping, and More... Brought to you by
  • 4. Our Speakers Arnaud Saint-Paul is serial entrepreneur and CEO and co-founder of smartsy, Inc. smartsy is a cloud-based, social mobile service that harnesses the social graph of real world objects, creating a rich, immersive web and mobile experience that empowers people to socialize around the brands and objects that matter to them. smartsy’s iOS and Android apps, powered by powerful 2D – 3D Visual Recognition technology, can recognize the object or images placed in its database, instead of intermediate triggers, like QR codes, allowing people to interact naturally with the objects through their camera lens and enabling them to augment, editorialize, share or even acquire objects around them. @arnaudsaintpaul Carrie Layne is the founder and CEO of BestBuzz, and she has been an entrepreneur since birth. She is an industry expert in online advertising, social media, mobile marketing, and digital technology with over 12 years of experience. Her passion for digital communications has evolved from a random mix of experiences that include roller derby bouts, dot-com bubbles, category 5 hurricanes, and the everyday adventures and thrills of life in a startup. Layne has been named to Dallas Business Journal’s prestigious 40 under Forty list and her company was selected as the top 10 Best Places to Work in Dallas. @carrielayne Paul Dunay is an award-winning B2B marketing expert with more than 20 years’ success in generating demand and creating buzz for leading technology, consumer products, financial services and professional services organizations. Paul is the Global Vice President of Marketing for Maxymiser, a leader in web optimization and analytics, and author of five “Dummies” books: Facebook Marketing for Dummies (Wiley 2009), Social Media and the Contact Center for Dummies (Wiley Custom Publishing 2010), Facebook Advertising for Dummies (Wiley 2010), Facebook Marketing for Dummies 2nd Edition (Wiley 2011) and Facebook Marketing for Dummies 3rd Edition (Wiley 2012). Connect with Paul on his blog Marketing Darwinism or Twitter feed @pauldunay #smtlive
  • 5. Smartphone penetration is ramping up quickly in US 200 192.4 176.3 157.7 137.5 150 115.8 93.1 62.6 100 50 2010 2011 2012 2013 0 2014 2015 2016 eMarketer, 2012
  • 6. Smartphone penetration is ramping up quickly in US 56% of 200 mobile users 192.4 176.3 157.7 137.5 74%150 of 115.8 mobile users 93.1 62.6 100 50 2010 2011 2012 2013 0 2014 2015 2016 eMarketer, 2012
  • 7. More and more shopping will be happening on phones and tablets 118 million mobile shoppers 38% 62% of all digital shoppers 25% 75% of all smartphone users 16% 84% of all tablet users Source: eMarketer, 2012
  • 8. More and more shopping will be happening on phones and tablets 118 million mobile shoppers Mobile purchasing = $38 B 38% in 2013, accounting for 15% 62% of all digital shoppers of total e-commerce 25% 75% of all smartphone users 16% 84% of all tablet users Source: eMarketer, 2012
  • 9. More and more shopping will be happening on phones and tablets 118 million mobile shoppers Mobile purchasing = $38 B 38% in 2013, accounting for 15% 62% of all digital shoppers of total e-commerce 25% Grows to $87 B in 2016, 75% of all smartphone users or 24% of e-commerce! 16% 84% of all tablet users Source: eMarketer, 2012
  • 10. Mobile ad spending is growing faster than any other channel 5X
  • 11. A Step Forward: Combining in-store mapping with real-time mobile messaging to detect and react to shoppers’ intentions while they’re in the store “We will know you’re in the tomato sauce section and be able to deliver you a recipe, health information or point out the best value on the aisle.” ––Scott Townsend, Urban Airship
  • 12. Hellmann’s is using digital data at point-of-purchase to increase usage and loyalty Software installed in cash registers detects Hellmann’s in the cart, as well as other ingredients, to print a recipe at the bottom of the receipt using those ingredients ––Ogilvy Brazil
  • 13. Hellmann’s is using digital data at point-of-purchase to increase usage and loyalty Software installed in cash registers detects Hellmann’s in the cart, as well as other ingredients, to print a recipe at the bottom of the receipt using those ingredients ––Ogilvy Brazil up S ales t i n 1s 44% h! m ont
  • 14. smartsy, a real world second screen experience …by taking a picture of what you’re looking for No codes or tags needed. Snap a picture Any image and most objects can be smartsyfied directly. Get a curated, relevant multimedia experience displayed instantly on the smartphone Watch video clips Read latest reviews Post Comments Invite friends Direct SMS, email, call Make a purchase Schedule an appointment
  • 15. With impressive results Volkswagen Case Study 14% of consumers who downloaded App test drove cars* …a $150M+ Pipeline *28,000 downloads in 15 day campaign resulting in 4,000 test drives
  • 16. Trigger digital content with offline assets
  • 17. Keep your audience coming back by letting them collect their favorite content
  • 18. Increase monetization through related m- Commerce
  • 19. Think outside the QR code. BestBuzz is a patent-pending, socially-driven technology platform that rewards fans and customers for generating word-of-mouth buzz about your business with their friends. 19
  • 20. Create a layer of buzz for all marketing and events: The power of one  buzzed to many.
  • 21.
  • 22. info@bestbuzz.bz 214.741.1887 Are you ready to get buzzed? *Ask us about custom-branded Buzz QR codes 22
  • 23. POLL QUESTION Have you ever bought something on a mobile phone from a store after seeing it in a different store? • Yes • No
  • 24. Join us next week… How to Cultivate Your Community: Your Customers Are Talking - Are You Part of the Conversation? http://socialmediatoday.com/community-building-webinar #smtlive

Hinweis der Redaktion

  1. This is the place to do a demo. Ten minutes is long enough. Try not to get sucked into a long demo so you can’t finish your presentation.
  2. This is the place to do a demo. Ten minutes is long enough. Try not to get sucked into a long demo so you can’t finish your presentation.