1. REGISTER BY 31ST JANUARY AND RECEIVE A £400 DISCOUNT
REGISTER BY 28TH FEBRUARY AND RECEIVE A £200 DISCOUNT
SMi present their 3rd annual conference on…
28 - 29
Smart Water Systems
APRIL
Marriott Regents Park Hotel, London, UK
2014
Key Speakers Include:
•
•
•
•
•
•
•
•
•
•
•
Steve Plumb, Head of Metering, Thames Water
Bill Brydon, Supply Demand Manager Scottish Water
,
Erik Driessen, Innovation Manager Vitens
,
Gerrit Rentier, Senior Business Process Analyst, Delta N.V
Ronald Pace, Manager Water & Waste Water Water
,
,
Services Corporation, Malta
Andrew Tucker, Water Saving Manager Energy Saving
,
Trust
Allan Lambert, Managing Director Water Loss Research
,
and Analysis Ltd
William Webb, CEO, Weightless SIG
Dragan Savic, Head of Engineering and Director of the
Centre for Water Systems, University of Exeter
John O’Flaherty, Project Coordinator WaterBee
,
Mischa Dohler, Chair Professor King's College London
,
WHY ATTEND THIS EVENT:
• Discuss how smart water meters can help customers
save energy
• Evaluate how ICT can lead to integrated water resources
management
• Consider the latest development in smart water irrigation
• Measure the benefits of retro fitting sustainable drainage
in London
• Learn what the UK can do to sustain the smart water
sector
• Hear and share experiences from case studies from
a pan European Level
PLUS TWO INTERACTIVE HALF-DAY POST-CONFERENCE WORKSHOPS
Wednesday 30th April 2014, Marriott Regents Park Hotel, London, UK
A: Smart Leakage and Asset Management by
Pressure Management
B: Smart Meters –
Big Brother or Social Benefit
Workshop Leader: Allan Lambert, Managing Director,
Water Loss Research and Analysis Ltd
and Mark Shepherd, Director, JOAT Consulting
8.30am – 12.30pm
Workshop Leader: Andrew Godley, Senior Consultant,
WRc plc
1.30pm – 4.45pm
Sponsored by
www.smart-water-systems.com
BOOK BY 31ST JANUARY AND SAVE £400 / BOOK BY 28TH FEBRUARY AND SAVE £200
Register online or fax your registration to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711

2. DAY ONE | 28TH APRIL 2014
Smart Water Systems
SMART WATER IRRIGATION, ICT
AND THE FUTURE OF WATER SUPPLIES
08.30 REGISTRATION & COFFEE
09.00 CHAIRMAN’S OPENING REMARKS
Andrew Tucker, Water Strategy Manager, Energy Saving Trust
2.00
• Implementing the use of phone apps and social media to
SMART WATER METERING
9.10
9.50
Global smart water metering market
• Key market forces of industry challenges, drivers and
restraints
• Global market revenue forecasts and trends by regions
• Regional hot-spots
• Mega trend of industry convergence and its implications
Frederick Royan, Global Research Director Energy and
Environment Water Markets, Frost & Sullivan
How smart water meters can help customers save
energy
• The vision of multi-utility DELTA applied to smart metering
• The customer value derived from having continuous smart
meter data available in the home
• How water usage patterns help explain energy usage patterns
to customers
• How the concept relates to the growing market for smart
homes and its drivers
• The value of the concept from different perspectives;
economical, environmental and social
Gerrit Rentier, Senior Business Process Analyst, DELTA N.V.
Smart Water Irrigation
control irrigation
• Understanding how to avoid wastage of water in the
agricultural industry
• Use of self-contained and automated scheduling systems to
avoid wastage
John O’Flaherty, Project Coordinator, WaterBee
2.40
At home – smart with water
• Reverse the thinking: do we actually know our household
customer?
• Investigating and designing smarts to suit the consumer first
• Smart water within daily household lifestyles. Combined
water and energy progress?
Andrew Tucker, Water Strategy Manager, Energy Saving
Trust
3.20
Afternoon Tea
3.50
UrbanWater – Information Communications Technology
for integrated water resources management
10.30 Morning Coffee
• UrbanWater – project overview
11.00 Smart Water, Smart Meters, Smart societies: the
iWIDGET project
• Introduction to the iWIDGET project-smart metering for urban
water demand management
• The iWIDGET system-conceptual and architectural design
• ‘Widgets’ developed for the utility and customer-side water
management
• Business model and potential benefits of smart water meters
• Case studies: Southern Water (UK) and Aguas de Barcelos
(Portugal)
Dragan Savic, Head of Engineering and Director of the Centre
for Water Systems, University of Exeter
• Progress so far – communications module(s) / platform
development
• Validation planning
• Demonstration
• Next steps
Bill Brydon, Supply Demand Manager, Scottish Water
4.30
SmartWater4Europe: Designing future water supplies
• Challenges of leading European smart water grid demo sites
• How smart grids provide business intelligence
• Data handling needs shift of paradigm
SPONSOR PRESENTATION
11.40 Evolution of wireless M2M communication protocols
• Changing the game-emerging low power wide area network
technologies
• AMR applications in water – pain or gain?
• Case studies
Mischa Doehler, Chair Professor, King’s College London
• The human sensor
Erik Driessen, Innovation Manager, Vitens
5.10
• Our approach to metering and taking our customers on a
journey
• The thinking behind out customer journey
12.20 Smart water metering in Thames Water
• Progressive metering as a solution to addressing a supply
demand deficit
• Thames Water’s fixed network metering trial
• Lessons learned and case studies
• Rolling out progressive metering across the Thames region
Steve Plumb, Head of Metering, Thames Water
1.00
Networking Lunch
Our customer journey – inside looking out
• Knowing what we know now, what does good and not so
good look like?
• What do our customers think and how their views have
shaped our business planning
Jo Fielding-Cooke, Head of Insight, Southern Water
5.50
Chairman's Closing Remarks and Close of Day One
Register online at: www.smart-water-systems.com • Alternatively fax
Sponsored by
NWAVE is a UK company which aims to build one of the first M2M wireless
communication networks using its own patented technology. NWAVE's first
application is a revolutionary wireless smart water meter reader, with 10 years
battery life, costing very little to install, providing real time water consumption
data to consumers and suppliers. www.nwavetec.com
Waterfall Security Solutions Ltd. is the leading provider of stronger-thanfirewalls protections for industrial control networks and critical infrastructures.
The company’s products are deployed in utilities and critical national
infrastructures throughout North America, Europe, Asia and Israel. Waterfall’s
technologies reduce the cost and complexity of compliance with NERC-CIP, NRC,
NIST, CFATS and other regulations. Frost & Sullivan awarded Waterfall the 2012
Network Security Award for Industrial Control Systems Entrepreneurial Company
of the Year and the 2013 North America Award for Customer Value
Enhancement. For more information visit: www.waterfall-security.com.
SPONSORSHIP AND
EXHIBITION OPPORTUNITIES
SMi offer sponsorship, exhibition,
advertising and branding packages,
uniquely tailored to complement your
company's marketing strategy. Should
you wish to join the increasing number
of companies benefiting from promoting
their businesses at our conferences
please call: Alia Malick, SMi
Sponsorship on +44 (0)20 7827 6168
or email: amalick@smi-online.co.uk

3. DAY TWO | 29TH APRIL 2014
08.30 REGISTRATION & COFFEE
09.00 CHAIRMAN’S OPENING REMARKS:
Frederick Royan, Global Research Director Energy and
Environment Water Markets, Frost & Sullivan
THE WEIGHTLESS PROTOCOL
9.10
Monitor everything: A wireless standard so low cost it can
be deployed everywhere
• Water industry characterised by huge numbers of pipes, valves,
actuators etc. often spread across whole countries
• Monitoring devices need to be a few $ and have long enough
range to achieve coverage everywhere
• Weightless is the only global standard for wide-area M2M
communications
• Can be deployed by national operators or locally by owners of
water facilities
• Paper will outline the technology, features, costs and timescales
to deployment
William Webb, CEO, Weightless
Smart Water Systems
12.20 Measuring the benefits of retrofitting sustainable drainage
in London
• Sustainable drainage measures such as permeable paving and
raingardens can reduce surface water run-off into combined sewers
following heavy rainfall, reducing flooding and saving treatment costs
• A pilot is currently underway in west London to retrofit sustainable
drainage along three streets, on private properties and in the public realm
• Flow and depth loggers have been installed to measure the
surface water run-off before and after the work has been
completed to determine benefits
• Stakeholder engagement with local residents and the council has
been key to the success of the pilot
• The results will inform a potential wider programme in the future
Kyle Robins, Infrastructure Manager, Thames Water
1.00
Networking Lunch
HOW CAN WE BENEFIT FROM COMPARING NOTES?
2.00
Smart Metering in Odense – A tale at its beginning and
future perspectives
• Distribution system layout and smart metering setup
• Project status and experiences so far
• Perspectives on the use of data in relation to customers
• Worries and privacy concerns about data and monitoring
Brian Truegaard, Team Leader - Water Distribution and
Steen Jakobsen, Head of Department - Customer Service, VCS
Denmark
2.40
Managing non-revenue water in Malta – going towards
integrated solutions
• Addressing real and apparent losses in Malta
• Wide-scale implementation of the automated meter management
project
• Pros and cons of AMM
• Financial considerations on AMM
• Our vision on integrated solutions
Ronald Pace, Manager, Water & Waste Water, Water Services
Corporation, Malta
3.20
Afternoon Tea
3.50
ICT for smart water management
• The smart utility platform
• TLC networks technologies for smart water management
• The smart metering issue
• The Turin utility use case
Roberto Gavazzi, Senior Project Leader, Telecom Italia
ADDRESSING LEAKAGE AND IMPROVING WATER SUPPLY SYSTEMS
9.50
Best practice international approaches to monitoring
improvements in NRW and leakage management
• Tracking the benefits of smart water networks using appropriate
performance indicators
• Recognising the differences between performance assessment
(metric benchmarking) and performance improvement (process
benchmarking)
• Par for the course – how long could you go with NRW and leakage
if you had to?
• Linking management of water resources, NRW and leakage
Allan Lambert, Managing Director, Water Loss Research and
Analysis Ltd
10.30 Morning Coffee
11.00 Smart Hydraulics in water supply networks
• Is it possible to configure water supply networks to have smart
hydraulics?
• Modern control and sensors give us the option of modest but
important adjustments to network topology to service both high
and low demand scenarios
• Even pressure standard should be conceived dynamically and
the concept of minimum and maximum pressure limits can also
be re-thought to be smart.
• This paper will provide an overview of options, a discussion of
challenges and the presentation of a couple of case studies.
Bryan Karney, Professor of Civil Engineering, University of
Toronto*
11.40 The development of an efficient water supply system
– you can’t work blindfold
• Information is everything
• Enhancing the water network with the latest technology
• Developing water network management systems
• Case studies
• How other cities can learn from the current projects
Jo Parker, Director, Watershed Associates
LOOKING AHEAD
4.30
What can the UK do to sustain the smart water sector
The smart water sector in the UK needs a healthy home market as
a springboard for international opportunities. This depends on a
supportive policy and regulatory climate, one which appreciates its
contribution to securing our water security in a sustainable and
affordable manner.
• Regulatory and policy challenges and responses
• Towards an integrated approach
• Leading in underground asset optimisation
• Future market opportunities
David Lloyd Owen, Managing Director, Envisager
5.10
Chairman’s Closing Remarks and Close of Day Two
* Subject to final confirmation
x your registration to +44 (0)870 9090 712 or call +44 (0)870 9090 711
Official Media Partner
Supported by
Want to know how you can get involved? Interested in promoting your services to this market?
Contact Teri Arri, SMi Marketing on +44 (0) 207 827 6162 or email: tarri@smi-online.co.uk

4. HALF-DAY POST-CONFERENCE AM
WORKSHOP
Wednesday 30th April 2014
8.30am – 12.30 pm
Marriott Regents Park Hotel, London
A: Smart Leakage and Asset
Management by Smart Pressure
Management
In association with
Water Loss Research
and Analysis Ltd
Workshop Leader: Allan Lambert, Managing
Director Water Loss Research and Analysis Ltd
,
and Mark Shepherd, Director JOAT Consulting
,
Overview of workshop
Since 2003 members of the Pressure Management Team
of the IWA Water Loss Specialist Group have been
researching, developing and promoting practical and
internationally applicable methods for predicting the many
benefits of pressure management in distribution systems.
This has stimulated increased international investment in
smart leakage and asset management by smart pressure
management. The Workshop will outline the current ‘state
of the art’, and several international case studies will be
presented.
Why you should attend:
If you want to know more about:
Conservation benefits of reduced leak flow rates,
consumption and energy
Water Utility benefits from reduced burst frequency:
repair costs, deferred renewals, extended asset life, active
leakage control costs
Customer benefits: fewer complaints and plumbing
problems
Programme
8.30
Registration and coffee
9.00
Opening remarks
9.10
Session 1 Conservation Benefits
9.50
Session 2 Water Utility Benefits
10.30
Coffee break
11.00
Session 3 Case Studies: Australia, Brazil,
Cyprus, Italy, Malaysia, South Africa, West
Balkans, UK...
12.20
Closing remarks
12.30
End of workshop
About the workshop host
Allan Lambert has over 50 years’
experience in the UK and international water
industry, split in equal parts between Water
Resources/Hydrology, and Non-Revenue
Water management, with experience in more
than 40 countries. A Past President of the
British Hydrological Society, and a special advisor on water
resources and leakage to the House of Commons
Environment Committee during the 1995-96 drought, he
was Technical Secretary to the UK National Leakage
Control Initiative in 1992-94, and Leader of the 1st Water
Loss Task Force (1995-99) of the International Water
Association, which developed the Best Practice
International Water Balance and Performance Indicators.
A Fellow of the IWA, he has been researching the benefits
of pressure management for almost 20 years, and is
recognised as a leading international authority in leakage
management.
About the organisation
Water Loss Research and Analysis Ltd, created in
2010, specialises in water loss research. It works closely
with ILMSS Ltd – set up by Allan in 2003 - which produces
specialist ‘LEAKSSuite’ water loss management software
used by some 600 organisations and individuals in around
60 countries.

5. HALF-DAY POST-CONFERENCE PM
WORKSHOP
Wednesday 30th April 2014
1.30pm – 4.45 pm
Marriott Regents Park Hotel, London
B: Smart Meters
– Big Brother or Social Benefit
In association with
WRc plc
Overview of workshop
Most claims around the benefits from smart metering are
concerned with less wastage from networks and better
customer engagement enabling demand reductions.
However smart metering can give a highly detailed picture
,
of a customer’s use and habits. Some regard this as
intrusive and there are fears that such information could
be misused. On the other hand such detailed information
could also provide significant social benefits in healthcare,
community care and reducing risk of household flooding.
The workshop will explore this dichotomy to see how
benefits can be realised whilst allaying customers’
concerns on privacy.
Why you should attend:
The workshop will assist those undertaking smart
metering to understand customers’ fears and also allow
debate on the wider social benefits that could accrue from
smart metering.
Programme
1.30 Registration and coffee
2.00
Opening remarks
2.10
Session 1 Data privacy – customer’s fears
2.50
Session 2 Beyond water – what could be the
wider social benefits
3.30
Coffee break
4.00
Session 3 Where does the balance lie?
4.30
Closing remarks
4.45
End of workshop
About the workshop host
Andy is Senior Consultant for Flow Measurement and
Metering at WRc where he has worked for almost 25
years. During that time he has carried out research into
almost all aspects of metering including metering
technology, AMR, meter location, long term performance
and strategy and policy development. Andy sits on a
number of Standards committees and other groups,
including the National Measurement Office Flow and
Engineering Working Group which provides input to
government investment for flow metrology.
About the organisation
Driven by our clients' needs, WRc is an independent and
employee-controlled organisation. As an innovative
research-based consultancy, we are passionate about
using scientific and engineering skills to develop robust and
sustainable solutions to our clients' problems. We work in
the water waste and environment sectors and contribute
,
to the protection, enhancement and maintenance of the
natural environment.

6. SMART WATER SYSTEMS
Conference: Monday 28th & Tuesday 29th April 2014, Marriott Regents Park Hotel, London, UK
Workshops: Wednesday 30th April 2014, London
4 WAYS TO REGISTER
www.smart-water-systems.com
FAX your booking form to +44 (0) 870 9090 712
PHONE on +44 (0) 870 9090 711
POST your booking form to: Events Team, SMi Group Ltd, 2nd Floor South,
Harling House, 47-51 Great Suffolk Street, London, SE1 0BS, UK
EARLY BIRD □ Book by 31st January to receive a £400 discount off the conference price
DISCOUNT □ Book by 28th February to receive a £200 discount off the conference price
CONFERENCE PRICES
Unique Reference Number
Address:
I would like to attend: (Please tick as appropriate)
COMMERCIAL ORGANISATIONS
□
Conference & 2 Workshops
□
Conference & 1 Workshop
□
Conference Only
□
2 Workshops only
□
1 Workshop only
□
AM Workshop □ PM Workshop
UTILITY COMPANIES
□
Conference & 2 Workshops
□
Conference & 1 Workshop
□
Conference Only
□
2 Workshops only
□
1 Workshop only
□
AM Workshop □ PM Workshop
PROMOTIONAL LITERATURE DISTRIBUTION
□
Distribution of your company’s promotional
literature to all conference attendees
Town/City:
The conference fee includes refreshments, lunch, conference papers and access
to the Document Portal containing all of the presentations.
Our Reference
LV U-026
DELEGATE DETAILS
Please complete fully and clearly in capital letters. Please photocopy for additional delegates.
Title:
Forename:
Surname:
Job Title:
Department/Division:
Company/Organisation:
Email:
Company VAT Number:
Post/Zip Code:
Direct Fax:
Total
£2697.00
£2098.00
£1499.00
£1198.00
£599.00
+VAT
+VAT
+VAT
+VAT
+VAT
£3236.40
£2517.60
£1798.80
£1437.60
£718.80
£2097.00
£1498.00
£899.00
£1198.00
£599.00
+VAT
+VAT
+VAT
+VAT
+VAT
£2516.40
£1797.60
£1078.80
£1437.60
£718.80
£999.00
+ VAT
£1198.80
Country:
Direct Tel:
Price
Mobile:
Switchboard:
Signature:
Date:
I agree to be bound by SMi's Terms and Conditions of Booking.
ACCOUNTS DEPT
Title:
Forename:
Surname:
LIVE STREAMING/ON DEMAND/ DOCUMENTATION
Unable to travel, but would like to watch the conference live, ask questions,
participate as if you were in the room.
Price
Total
□ Live Streaming
£999.00 + VAT (UK) £1198.80
□ On demand
£599.00 + VAT (UK) £718.80
(available 24 hours after the event)
□ Access to the conference documentation
on the Document Portal
£499.00 + VAT
£598.80
□ The Conference Presentations - paper copy
£499.00 £499.00
(or only £300 if ordered with the Document Portal)
Email:
Address (if different from above):
PAYMENT
Town/City:
Payment must be made to SMi Group Ltd, and received before the event, by one
of the following methods quoting reference U-025 and the delegate’s name.
Bookings made within 7 days of the event require payment on booking,
methods of payment are below. Please indicate method of payment:
Post/Zip Code:
Country:
Direct Tel:
Direct Fax:
VENUE
Marriott Regents Park Hotel, 128 King Henry's Road, London, NW3 3ST
□ Please contact me to book my hotel
Alternatively call us on +44 (0) 870 9090 711,
email: hotels@smi-online.co.uk or fax +44 (0) 870 9090 712
Terms and Conditions of Booking
Payment: If payment is not made at the time of booking, then an invoice will be issued and must
be paid immediately and prior to the start of the event. If payment has not been received then
credit card details will be requested and payment taken before entry to the event. Bookings within
7 days of event require payment on booking. Access to the Document Portal will not be given until
payment has been received.
Substitutions/Name Changes: If you are unable to attend you may nominate, in writing,
another delegate to take your place at any time prior to the start of the event. Two or more
delegates may not ‘share’ a place at an event. Please make separate bookings for each delegate.
Cancellation: If you wish to cancel your attendance at an event and you are unable to send a
substitute, then we will refund/credit 50% of the due fee less a £50 administration charge,
providing that cancellation is made in writing and received at least 28 days prior to the start of the
event. Regretfully cancellation after this time cannot be accepted. We will however provide the
conferences documentation via the Document Portal to any delegate who has paid but is unable
to attend for any reason. Due to the interactive nature of the Briefings we are not normally able
to provide documentation in these circumstances. We cannot accept cancellations of orders placed
for Documentation or the Document Portal as these are reproduced specifically to order If we have
.
to cancel the event for any reason, then we will make a full refund immediately, but disclaim any
further liability.
Alterations: It may become necessary for us to make alterations to the content, speakers, timing,
venue or date of the event compared to the advertised programme.
Data Protection: The SMi Group gathers personal data in accordance with the UK Data
Protection Act 1998 and we may use this to contact you by telephone, fax, post or email to tell
you about other products and services. Unless you tick here □ we may also share your data with
third parties offering complementary products or services. If you have any queries or want to
update any of the data that we hold then please contact our Database Manager
databasemanager@smi-online.co.uk or visit our website www.smi-online.co.uk/updates quoting
the URN as detailed above your address on the attached letter
.
□ UK BACS
□ Wire Transfer
Sort Code 300009, Account 00936418
Lloyds TSB Bank plc, 39 Threadneedle Street, London, EC2R
8AU
□ Cheque
□ Credit Card
Swift (BIC): LOYDGB21013, Account 00936418
IBAN GB48 LOYD 3000 0900 9364 18
We can only accept Sterling cheques drawn on a UK bank.
□ Visa □ MasterCard □ American Express
All credit card payments will be subject to standard credit card charges.
□□□□ □□□□ □□□□ □□□□
Valid From □□/□□ Expiry Date □□/□□
CVV Number □□□□ 3 digit security on reverse of card, 4 digits for AMEX card
Card No:
Cardholder’s Name:
Signature:
Date:
I agree to be bound by SMi's Terms and Conditions of Booking.
Card Billing Address (If different from above):
VAT
VAT at 20% is charged on the attendance fees for all delegates. VAT is also charged on live
Streaming, on Demand, Document portal and literature distribution for all UK customers and
for those EU Customers not supplying a registration number for their own country here.
________________________________________________________________________
If you have any further queries please call the Events Team on tel +44 (0) 870 9090 711 or you can email them at events@smi-online.co.uk