The document discusses Robotic Process Automation (RPA) and its applications in finance and accounting. It provides examples of common repetitive tasks in finance and accounting that can be automated using RPA such as accounts receivable processing, accounts payable processing, and invoice processing. The benefits of RPA implementation are also summarized, including improved efficiency, reduced costs, improved data quality, and regulatory compliance. SmartERP's RPA services and platforms that use artificial intelligence to enable automation across business processes are also highlighted.
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The Fully Automated Enterprise (RPA)
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Nishi Kant Sharma
Practice Head, Business Intelligence & Analytics @Smart ERP
Solutions
Nishi Kant Sharma is an augmented analytics expert who leads
the Business Intelligence and Analytics practice at SmartERP.
With 20+ years of experience in Business Analytics and
Automation, his consulting experience expands over several
industries including Banking, Healthcare, Education,
Manufacturing, Technology Services, and more.
Candice Carden
Regional Customer Success Director @Smart ERP Solutions
Candice has over 20 years of PeopleSoft experience with Resource
Management, Project Management, and Operations Management
with broad understanding of IT and PeopleSoft technologies.
Committed to working with clients to ensure optimal ROI and
Optimization of PeopleSoft and Oracle technologies.
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9. Wikipedia:
• Robotic process automation (or RPA) is a form of business process
automation technology based on metaphorical software robots (bots) or on artificial
intelligence (AI)/digital workers. It is sometimes referred to as software robotics (not
to be confused with robot software)
What is RPA?
Investopedia:
• Robotic process automation (RPA) refers to software / program to do basic, repetitive
tasks across applications. RPA creates and deploys a software robot with the ability to
launch and operate other software.
RPA mimics the way humans interact with software to perform high-volume, repeatable tasks.
Automation does not replace a process. Rather, it complements a process
10. What can be Automated
High Volume
Processes
Repetitive Tasks
Tasks with
multiple steps
Digital Processes
Processes with high
value potential
(service
improvement,
efficiency, accuracy)
Tasks that required
human interaction
between digital
interfaces (ERP, email)
11. How many repetitive tasks (daily / weekly /
monthly) are there in your department?
A. 20
B. 40
C. More than 40
D. None
12. Common Use Cases – Across Business Functions
Supply Chain Management
Category management, Contract management,
Strategic sourcing, Supplier relationship
management, Supplier risk management,
Procurement data management, Travel and expense
management, Requisition to pay, Scorecards and
dashboards, Spend analytics and reporting
Human Resources
On boarding, User credential creation and system
access, Time report validation, Employee benefit
invoice reconciliation, Payroll batch import and
validation, Employee master data, Travel and
expense management, Position management,
Learning and development administration
Tax and Invoicing
Extracting information from systems,
Formatting and work paper creation, Data
validation and roll forwards, Inputting data
into tax systems and forms, Generating
reports, Reconciliations, Disclosures and
attachments, Mailing and printing, efiing,
Saving work papers and tax returns
Finance and Accounting
Accounts receivable processing, Accounts payable
processing, Operational finance and accounting,
Standard journal entries, Account reconciliations,
Bank reconciliations, Intercompany reconciliation,
Financial review prep, Regulatory reporting,
Financial planning and analysis
Information Technology
Software installation, Application testing,
Ongoing server application monitoring,
File management, Identity access
management, Security monitoring, Event
management, Help desk management,
Automated reporting, IT policy and training
13. Which department in your organization has
the most manual repetitive tasks?
A. Finance and Accounting
B. Human Resources
C. Marketing
D. Sales
14. Five Workplace Changes That Will Define The Next Decade
Post-Covid-19, we will enter the "intelligent automation era" that will forever
change the way work gets done.
Adapt to the 'intelligent automation era.'
Employees will be capable of doing far more with far less repetition and with
far less effort. Work will become more intuitive. The liberation from relentless
manual tasks, like other workplace shifts, requires some guidance. Many
employees are embracing it with a long-awaited sense of empowerment.
RPA in news
Ref: https: https://www.forbes.com/sites/forbestechcouncil/2021/02/24/five-workplace-changes-that-will-
define-the-next-decade/?sh=2f66f5861358
15. "I predict that, because of artificial intelligence and its ability to
automate certain tasks, not only will we have a much wealthier
civilization, but the quality of work will go up and a higher fraction of
people will have callings and careers .." - Jeff Bezos, founder of
Amazon.
Automation helps everyone
20. Web Site Scraping Customer Order Processing Incoming Customer Email Query Processing
Transferring Data from one system to
another
Call Centre Operations Payroll Processing
Jim shares his team’s initiatives
23. RPA in Finance and Accounting?
Can we use RPA
in Finance /
Accounting?
Of work activities could
be automated using
technology.
55%
Of TASKS which needed
human intelligence can
be augmented with AI.
40%
24. Common Challenges – Finance / Accounting
1 3 5 7
Operational cost
of running
human-intensive
processes
Retaining talents;
focusing on
value-added
tasks
Compliance with
regulations
Ensuring
business
continuity round
the clock
2
4
6
8
Scaling human-
intensive
operations during
peak volumes
Maintaining quality
of data entry /
transfer between
multiple applications
Improving customer
experience;
Reducing “Average
Handling Time” for
customer requests
Overcoming high
costs / longer
timeframes for
implementing
integrations
between systems
25. Do you see areas of improvement needed to
maintain the quality of data entry and/or transfer
between multiple applications?
A. Yes
B. No
C. Not Sure
27. Automation Use Case I – Extract / Upload
1. Price Gathering from ecommerce websites
2. Data Analysis and Email Notifications
3. Eliminate manual efforts for data transfers from one system to another
4. Alerts automation
5. Financial close and reporting - Baseline 10K and 10Q report
creation processes improvement; RPA automatically processes tax
entries into NetSuite from spreadsheets received from business
units; reducing manual copying / data transcribing tasks of finance
managers by 85%.
28. Automation Use Case II – Reconciliation / Validation
1. Cloud system user ID status verification
2. Record to Report -Record journal entries. Reconcile accounts, collaborate,
and manage transactions. Maintain a detailed audit record for regulatory
purposes.
3. Accounting reconciliation - accounting data from NetSuite, multiple Excel
sheets, and customer invoices. Compare the invoice discrepancies in less
than 1 minute compared to the 30 minutes it took prior.
4. Controller function – Reconciles the current period feed against the last
period once the controller opens the file. The robot then spits out any
exceptions or rejections that required human review if they do not reconcile
automatically.
35. Which of the following business processes in your
organization (with high-value potential) could use the
following improvements? *Multiple Choice
A. Service Improvement
B. Efficiency Improvement
C. Accuracy Improvement
D. Customer/Staff Experience Improvement
37. Supplier auto-boarding and vendor master creation. Supplier
onboarding and vendor creation is generally a time-consuming
in many organizations. With an RPA bot, the automatic vendor
process can be executed without human intervention. A bot can
data to enterprise applications at any time.
Automation Use Case III – Vendor Creation
AutonomousSpendAnalysis Supplier Auto-Boarding&Vendor Master Creation
How much%of processcanbe
automated?
>50%
Supplier verification
Supplier authenticity
Master datamanagement expenseas%of total
spend
Datarecord error rate
Contract administration time
Directly affectedKPIs
What can't be automated?
38. Automation Use Case IV - RPA eases legal compliance concerns
RPA excels at automating the mundane, repetitive, yet critical
tasks needed for the law and business compliance to function.
People are—and will continue to be—uniquely qualified for the
strategic, creative, and cognitive work, which is often more
interesting and fulfilling to them anyway.
Compliance has become a focal point for all companies around
the world, especially as globalization continues to increase
exposure to multiple regulatory regimes and jurisdictions.
Maintaining regulatory compliance is an area of expansive risk,
and firms face various challenges in effectively meeting all their
compliance needs on a regular basis.
The challenge
No matter the industry, companies must take an active role in
ensuring they meet legal compliance standards and rules in order
to produce their operations, employees, and customers. While
these exact rules and standards vary depending on a company’s
location, size, and revenue, all business are subject to legal
oversight, from tax laws, regulations like the Federal Information
Security Modernization Act (FISMA), Health Insurance Portability
and Accountability Act (HIPAA), or standards like ISO 9000
The solution
Every day, a software robot is triggered to automatically collects
data from different disjointed systems. It cross-references
information across the data and sends out an email in case of
anomalies.
Expected benefits
• Improved Oversight
• Higher level of Compliance
• Increased Auditability
• Reduces sampling bias and missed variances
39. Use Case – Invoices uploading | Pre - RPA
ERP saves invoices
to a folder,
depending on the
customer
Sally opens
Explorer; navigates
to the folder for
today’s invoices
She selects all xml
files, being sure to
not choose any
Excel files
She zips these xml
files into one folder
While Windows zips
the folder, she waits
She navigates to the
appropriate website
to upload the files
She logs into the
website
She uploads the
newly created zip
folder with the
invoices to be paid
End of Process
40. Use Case – Invoices uploading | Post RPA
ERP saves
invoices to a
folder, depending
on the customer
Sally starts the
UiPath AR robot
End of Process for
Sally
41. How many day-to-day tasks in your department require
human interaction between digital interfaces, such as
manually entering data from email to ERP, or vice-versa?
A. 5
B. 10
C. More than 10
D. None
42. AI based automated Invoice Processing – A simple case
Is there a way, I can process
invoices from different
vendors, in different formats?
PROBLEM STATEMENT
• Invoices from different vendors come in different formats, someone has to
spend time, look at the right information
• Team expansion, due to increasing number of invoices
• Follow-ups / payment reminders
• Time-taking process to group payments / invoices
• Employees busy with regular invoicing tasks
• Invoicing errors sometimes lead to late payment, or lost invoices
44. Invoice Automation Process Flow at Remitly
Bot uses Web to create
Vendor Bills
05
SmartERP Bot reads
the email and passes
the image to OCR
software
02
Vendor sends the
invoice as an email
attachment to an
inbox
01
Vendor Bills are
approved and
accounted in ERP
06
OCR engine converts
the invoice to ERP
compatible format
03
Human-Eye validation
by SmartERP person
for accuracy
04
Periodic reports to Client
on vendor invoices that
were digitized and loaded
in ERP
07
45. Areas for RPA in Finance and Accounting
Accounts receivable Accounts Payable Vendor Onboarding
Intercompany
reconciliations
Investment
Management
Reporting and
Forecasting
Operational Finance
and accounting
Tax reporting Background Checks
Automated
Governance
Purchase Order
processing
Remediating
Discrepancies
Processing Cash
Data
Vendor Data
Compliance
Logistics
Management
46. Thus…
Deploying Automation is what will help you streamline your financial and accounting processes in the future.
Know, transform and adapt to the new Efficient and Effective - Today!
Automation does not necessarily involve complicated math or algorithms. In fact, deploying and
administering workflows can be smooth and fun!
• With SmartERP RPA solutions, you will get efficient working processes / design workflow automation of any complexity.
• You’ll understand and realize the efficiency of your current workflows and ones that you’ve recently automated.
• Plus, you’ll get hands-on experience with a cutting edge, automation solution.
48. Artificial Intelligence aided cognitive RPA
We provide a holistic, technology-neutral approach to automation that goes beyond point solutions
to maximize overalls benefits for our clients. Our Smart services are an end-to-end digital
transformation approach.
Smart RPA Enablement &
Transformation Consulting
Services
Smart RPA as a Service /
Managed Services
Smart RPA Technologies &
Platforms
Our Client
Expectations
• Meet digital customer
expectations
• Drive efficiency in legacy
operations
• Enable new digital business
models
• Respond rapidly to changing
requirements
• Improve service quality
• Speed time to market
• Optimize workforce
productivity
• Do better
Suited for Organizations who are
yet to embark on their Digital
Transformation Journey with
Smart RPA aided by Artificial
Intelligence
Suited for Organizations already
have chosen their RPA product,
but need assistance in driving
digitization.
Suited for result oriented
organization, who are focused on
ROI. Here we use our own Platform
RoboNxt™.
49. The BOT Farm
Gigantic Bot Farm : Enterprise-grade | Elastic |Resilient | Bots on demand | Mailbot | Chatbot | Speechbot | 300+ bots | Textbot |
Continuous delivery | Self-healing application | Working with your customers
BOTFarm™
RoboNxt™
Our own automation framework which provides a practical
blueprint approach to continuous automation across the
your business processes.
RPA Platform RPA Platform RPA Platform
RPA Platform Gives Bots Learning
Capability
Brings cognitive
capabilities to bots
Automation Engine to
design workflows
Brings Machine
reading capability
BOT Development
50. Return On Investment
Significant benefits from Smart RPA investments
Enterprises, on average, achieved 40 -
50% improvementin operational metrics
such as process accuracy, cycle time, staff
productivity, and SLA compliance from RPA/AI
Enterprises; on average, achieved a ROI
from RPA / AI investments within the
first 12 months
More than 30% of enterprises
achieved revenue growth from their RPA /
AI deployments; this is result is indicative of
a relatively lower level of adoption maturity
in the market
More than 50% of enterprises that
adopted RPA/AI indicated high to very high
impact on improving customer experience
Fasterimplementation time and time-
to-value realization with RPA than other
comparable solutions such as Enterprise
Application Integration (EAI) or BPMS tools
Enterprises on average have achieved
30% cost savings from RPA / AI
B
C
D E
B
C
D
E
B
C
D
E
100%
A
A
A
About 30% of enterprises that have deployed RPA have implemented Al in conjunction with their RPA deployments and the number is rising
51. A. Just Smart Form I-9 (Free)
B. Both Smart Form I-9 and E-Verify (Free)
C. Smart Applications with Smart Onboarding ($)
D. Full Suite with HR Integration ($)
E. Full Suite with HR Integration plus other apps ($)
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