Smart Chicago Collaborative Civic User Testing Group (CUTGroup) is a community of residents who are paid to test websites and apps and help create better technology.
Smart Chicago's twenty-first CUTGroup focus groups were on digital skills. These are responses from the pre-survey given to testers to learn more about their individual skills, the tools they use, and the resources they do or do not use to learn new skills.
2. PREPARE A SLIDE PRESENTATION (EX: MICROSOFT POWERPOINT)
I don’t know how
to do this
I don’t know how to
do this & I'm not
interested in learning
I don’t know how
to do this, but
would like to
learn
I know how to do
this and would
like to do it
better
I know how to do this and
I’m comfortable with my
current skill level
7% (1) 0% 0%
28% (4) 64% (9)
CREATE A SPREADSHEET (EX: MICROSOFT EXCEL)
I don’t know how
to do this
I don’t know how to
do this & I'm not
interested in learning
I don’t know how
to do this, but
would like to
learn
I know how to do
this and would
like to do it
better
I know how to do this and
I’m comfortable with my
current skill level
0% 0% 36% (5)
36% (5) 28% (4)
USE DATA ANALYSIS AND VISUALIZATION SOFTWARE (EX: TABLEAU, R, STATA)
I don’t know how
to do this
I don’t know how to
do this & I'm not
interested in learning
I don’t know how
to do this, but
would like to
learn
I know how to do
this and would
like to do it
better
I know how to do this and
I’m comfortable with my
current skill level
21% (3) 14% (2) 50% (7)
0% 14% (2)
USE A COMPUTER LANGUAGE/CODE (EX: HTML)
I don’t know how
to do this
I don’t know how to
do this & I'm not
interested in learning
I don’t know how
to do this, but
would like to
learn
I know how to do
this and would
like to do it
better
I know how to do this and
I’m comfortable with my
current skill level
14% (2) 7% (1) 43% (6)
28% (4) 7% (1)
3. SAVING AND STORING DOCUMENTS ONLINE (EX: DROPBOX)
I don’t know how
to do this
I don’t know how to
do this & I'm not
interested in learning
I don’t know how
to do this, but
would like to
learn
I know how to do
this and would
like to do it
better
I know how to do this and
I’m comfortable with my
current skill level
14% (2) 0% 7% (1)
14% (2) 64% (9)
USE A SEARCH ENGINE TO RESEARCH SOMETHING (EX: GOOGLE, YAHOO)
I don’t know how
to do this
I don’t know how to
do this & I'm not
interested in learning
I don’t know how
to do this, but
would like to
learn
I know how to do
this and would
like to do it
better
I know how to do this and
I’m comfortable with my
current skill level
0% 0% 0%
14% (2) 86% (12)
RESEARCH PRODUCTS AND SHOP ONLINE
I don’t know how
to do this
I don’t know how to
do this & I'm not
interested in learning
I don’t know how
to do this, but
would like to
learn
I know how to do
this and would
like to do it
better
I know how to do this and
I’m comfortable with my
current skill level
0% 0% 0%
14% (2) 86% (12)
PERFORM GOVERNMENT SERVICES ONLINE (EX: FILE TAXES, APPLY FOR PERMITS)
I don’t know how
to do this
I don’t know how to
do this & I'm not
interested in learning
I don’t know how
to do this, but
would like to
learn
I know how to do
this and would
like to do it
better
I know how to do this and
I’m comfortable with my
current skill level
0% 0% 21% (3)
14% (2) 64% (9)