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WHAT I, A CITIZEN, EXPECTS FROM GOVERNMENT
ATUL KHANNA
KEY OBJECTIVES/ BENEFITS
 Empowered citizens
 Ensure good services to all citizens
 Direct benefit transfer (DBT)
 Digital India
 Fraud prevention
 Analytics to improve services
 Government as allocator
PRE-REQUISITES
 UPI having categories mapped to each service provider
 All citizens having a smart mobile phone
 Electricity and data services in all areas
PROPOSED FLOW
Selects
Allocates
category
wise
amounts
Citizens
School
Hospital
Shop
.
.
.
Digital payments
gets
service
from
SELECTION CRITERION
 Citizens who have valid Aadhar and mobile number linkage
 Citizens who qualify for the service like medical, education etc
FRAUD PREVENTION
 Analytics to identify frauds and prevent/ finetune (e.g. wrong category
mapping)
 Exclude people who no longer need service e.g. children passed higher
education, creamy layer etc
FUTURE ROADMAP
 Extension for supporting business / startups (e.g. subsidy on EV, solar etc)

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What I^J A citizen^J expects from government.pptx