What Customers Want

Presenters names in Gill sans semi bold 18pt Date Gill sans regular 18ptGary Fry, CEO February 2017

What Customers Want
IMI
Inkjet Printing Conference
February 1-3, 2017
Copyright © Global Graphics Software Limited 2017

Presenters names in Gill sans semi bold 18pt Date Gill sans regular 18pt
I never realized how
much software could
improve our press!
You took our press from a
piece of metal we could not
ship to press that we could!
I thought we’d never get
the darned press out the
door until we started to
look at the problem in a
different way!
We really got stuck on our
output quality issues until
you came along and
showed us how to make
our press shine!

Software can:
• Take a press that you can’t ship to one that beats the competition
• Facilitate a successful and timely product launch of a press that
everyone wants
• Resolve critical issues on a press that is already shipping but has
late in the game issues found in the field by frustrated customers
• Vendors can’t rely on their customers to know what they need

Can you hear me at the back?
• Every bit of your press system is vital
• No ink? ….No press!
• No paper transport? ….No press!
• No software?....No press!
• No press?....No revenue!

The current knowledge gap
• If you’re not from a digital printing background but are starting to switch to
digital you can be out of your comfort zone
• Offset, flexo, gravure and screening vendors adding a digital press may not
have any experience in prepress because they don’t need to:
• Can you honestly ask the right questions so you can anticipate what will be
needed in a few years time, not just today?

Consider this…..
How do you improve quality with high-speed inkjet variables?
How do you keep your bill of materials under control?
What do you do when your digital output is different to your
analogue?
How do you get brand colors to match?
How?......With Software!

Closing the knowledge gap
Solving some problems with software can be much quicker and
more cost-effective than solving them with hardware
Software can help you deliver more of what your customers need to
be competitive in an ever changing world
Software is the sleeping giant that can awaken the full potential of
your press

Go with the growth!
The growing digital printing market is a great opportunity for everyone.
It can be out of your comfort zone. If you tackle the challenges
the opportunity is huge

Why Global Graphics?
• Have redefined the company to sharpen focus on inkjet
• Harlequin used in high-volume inkjet since 2009 e.g. HP T series presses +

Global Graphics inkjet customers
Plus many others still under NDA

Where does the software fit in?
The Digital Front End (DFE) is the brain of a digital production press.
The majority of the processing required to prepare a job for the print engine
itself is carried out within it.

The secret is to design your software with your press
• Think about hardware and software in parallel
• Every Digital Front End is as unique as your press and should be
tuned to it

Challenges we’ve helped customers solve

Inferior quality on “challenging” media
Problem: Mottling or streaking because of high-speed inkjet drop placement
Solution: Compensate for it in the DFE by using software to diagnose and apply the
appropriate screening tools to vary the amount of ink delivered from the inkjet heads
in any one location

Output is too slow
Problem: keeping up press speed versus cost
Solution: Ramp up the RIP software in the DFE so it outpaces the press.

Brand colors don’t match
Problem: How do you match brand colors
accurately when you don’t have spot colors?
Solutions: Maximise the gamut with the
proper profile for the press, inks and media
using software
Make sure your DFE supports extended
gamut ink sets
Provide a way of accurately emulating brand
colors into your process inks

Matching analogue output
Problem: It’s not all digital
Solution: Use software to manage the output on each device (i.e. device link
profile, correct screening, managed output, etc.)

Summary
I never realized how
much software could
improve our press until
you guys came along!
You took our press from a
piece of metal we could not
ship to press that we could!
I thought we’d never get the
darned press out the door until
we started to look at the
problem in a
different way!
We really got stuck on our
output quality issues until
you guys came along and
showed us how to make
our press shine!
• Software makes a significant difference
• Design your software in parallel with
your hardware
• Global Graphics has practical
experience of real-world problem
solving
CONTACT
info@globalgraphics.com

What Customers Want

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