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Defining Digital Engagement
for Higher Education
Marketing Automation
Confidential
2
Inbound Marketing
• Landing Page Design
• Principles
• Design with TERMINALFOUR
• T4Mailer
• Campaign Creation
• Marketing Automation
• What’s next?
Confidential
3
Inbound Marketing
Confidential
4
Marketing workflow
• Process must capture lead’s
details
• All of the effort is
concentrated on the first run
• After that it’s about re-use
•Click through
•Lead Generation
Confidential
5
Landing Page Types
• “Warming” stage in sales funnel
• Like us on Facebook
• Download our App
• Buy our stuff
Confidential
6
Click Through
Confidential
7
Click Through
Confidential
8
Click Through
• Capturing data for later use
• Sign up to newsletter
• Download whitepaper
• Free trial
• Webinar registration
Confidential
9
Lead Generation
Confidential
10
Anatomy of a TERMINALFOUR Landing Page
• Single objective
• no need for navigation to or
within main site
• this reduces what’s known
as the ‘attention ratio’
• remember ‘Hick’s Law’ –
the more options the more
time it takes to respond
• needs to be very focussed on a
particular outcome unlike your
homepage which is general
purpose
Confidential
11
Landing Page Design
• Single objective
• Clear in intent
• every element must be mindful
of the outcome
• subscribe to newsletter
• download whitepaper
• register for webinar
• free trial
• competition entry
Confidential
12
Landing Page Design
• Single objective
• Clear in intent
• You can’t assume where users
have come
• some may have have come from your
intentional marketing efforts
• e.g. Google Adwords Campaign
• some may have come from
‘organicallly’
Confidential
13
Landing Page Design
• Single objective
• Clear in intent
• You can’t assume where users
have come
• some may have come from other
referrals
• It's also worth ensuring that the
messaging between your primary
source of traffic and your landing page
match up i.e. use similar phrasing and
imagery
Confidential
14
Landing Page Design
Confidential
15
Landing Pages
Confidential
16
Landing Pages
Confidential
17
Affordance and Contrast
Confidential
18
What to test?
Confidential
19
Anatomy of a TERMINALFOUR Landing Page
Confidential
20
Landing Page
Confidential
21
Anatomy of a TERMINALFOUR Landing Page
Confidential
22
Anatomy of a TERMINALFOUR Landing Page
Building forms will
only get easier with
Form Builder
Confidential
23
Anatomy of a TERMINALFOUR Landing Page
Mail Campaign Services
Confidential
24
T4 Mailer
Confidential
25
Mailer
T4 Mailer
Confidential
26
Contacts
Create an Address Book
Confidential
27
Create an Address Book
Confidential
28
Create Address Book
Confidential
29
• Address Books can be
organised in folders
Confidential
30
Organise Address Books
Confidential
31
Campaign Content
Campaign Content
Confidential
32
• Two types of Campaign
• Regular Campaigns
• Triggered Campaigns
Campaign Content
Confidential
33
• A regular campaign is used
when we are planning to
send a mail to all recipients
in the address book at a
point in time
• e.g. newsletter
• A triggered campaign is send
is reaction to an event
• eg when someone signs up and
joins an address book
Organising Triggered Campaign Content
Confidential
34
• These can be organised in
folders
Creating Triggered Campaign Content
Confidential
35
Creating Triggered Campaign Content
Confidential
36
• Triggered Campaign Content
is just a mail newsletter that
can be constructed like a
regular campaign
• Select ‘Properties’ from the
Address Book List
Confidential
37
Scenario 1 – Creating an auto response
• From Join Action select one
of the triggered campaign
mails to send when
someone joins the Address
Book
• This mail will be sent
immediately
Confidential
38
Scenario 1 – Creating an auto response
Confidential
39
Contacts
Campaign Content
• The purpose here is to
'nurture' prospects
• Think of it like 'responsive
marketing' as it takes the
user's actions into
consideration and responds
accordingly
Confidential
40
Automation
• It's not about the hard sell
• This ensures that the
recipient receives mails that
are based on their actions
• This is set up from My
Programs
Confidential
41
Automation
Confidential
42
Automation
Automation
Confidential
43
• Use the Start tile to check
the add the address book
and any other conditions
Confidential
44
Automation
• Trigger from a Segment lets
us specify the Address Book
as well as other conditions
Confidential
45
Automation
Automation
Confidential
46
Automation
Confidential
47
• Conditional logic can be
added with the Decision tiles
Confidential
48
Automation
• All conditions must End
Confidential
49
Automation
• Personalisation
• Form Builder
• A/B Testing
Confidential
50
Where to next?

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T44u 2015, improving campaign performance

Hinweis der Redaktion

  1. All of the
  2. All of the
  3. All of the
  4. Watch image size 'Perceived friction' - long forms leads to abandonment issues - re-captcha boxes - ambiguous field labels
  5. As well as the text and image changes the other editable piece of content is the unique ID number of the address book that the form inputs will go into