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MARKETING 101
Everything You Need To Know
About The West African Market
MEET ME!
● Co-Founder, Rene Digital Hub
● Certified Subject Matter Expert with Digital Marketing Institute,
Ireland
● Over 4 years + training experience and over 3000 people trained
○ Google Digital Skills Trainer
○ Facebook for Creators Trainer
○ Trains for Wild Fusion DC & Orange Academy.
● Worked at Webcoupers, Hotels.ng, Gtech Designs in Baltimore.
Worked with brands like Payporte, BIU, Total Perspectives UK,
Naijagaming, Glo etc
2
SPORTS BETTING IS
POPULAR
According to a recently concluded study, 60 million
residents of Nigeria in the age group of 18 - 40 are
active sports bettors. They spend an average of
3000 Naira or $15 per day on sports bets.
This trend is roughly the same across West, Central,
East and Southern Africa.
According to a report that PriceWaterHouseCoopers
the betting markets of Nigeria, Kenya, and South
Africa will be worth $37 billion by the end of 2018.
3
WHY THE RAPID GROWTH IN AFRICA?
4
YOUTHFUL
POPULATION &
UNEMPLOYMENT
RISING INTERNET
PENETRATION &
USE OF MOBILE.
CRAZY LOVE FOR
SPORTS (ESP
FOOTBALL)
Key figures
USD 70
Billion
global market value
for legal betting
industry in 2016
(GGY)* ≈
10%*
USD 7
Billion
spent on
marketing by
betting
companies
every year
≈
15%
Depending on the country,
approximately 15% of the
marketing budget spent runs
into digital channels, which
equals
USD 1.2 Billion
5
WHY IS DIGITAL MARKETING ESSENTIAL FOR BOOKMAKERS
6
It is measurable
Cost effective
Flexibility
Biggest channel to acquire new punters
Build the brand
Reduce the cost of acquisition: Improve conversions
TRENDS IN BETTING INDUSTRY
7
Focus on digital marketing and products (Shift from retail revenues
towards digital revenues)
Combination of retail and digital offers
Mobile first Approach
Improvement of digital products in usability and design
Focus on digital marketing campaigns rather than print, TV or radio
Get access to their fan/user data
UNDERSTANDING THE TARGET AUDIENCE (18-35YRS)
8
71% of your TA are students & formally employed & earn between 50K and 250K...with High Disposable Income
SOURCE: MPS AMPS, 2017
9
Reach of Media: Mobile(incl.Digital), TV & Radio have the highest reach for our Audience
ACTIVITIES
▪ Calls
▪ Text
GENRE
▪ Action
▪ Comedy
▪ Drama
GENRE
▪ News
▪ Musical
▪ Sports
▪ Talk Show
▪ Rel. Prog
GENRE
▪ News
▪ Drama
▪ Soaps
▪ Musicals
SECTION
▪ Sports
▪ Politics
▪ Local/Nat.
News
▪ Lifestyle
(Fashion/
▪ Celebrity)
SECTION
▪ Sports
▪ Politics
▪ Local/Nat.
News
▪ Lifestyle
(Fashion/
▪ Celebrity)
EXPOSURE
▪ Posters
▪ Billboards
▪ Bus Branding
▪ Banners
▪ Mobile Vans
ACTIVITIES
▪ Chat
▪ News
▪ Info/Researc
h
▪ Sports
Updates
▪ Read & Send
Mails
SOURCE: MPS AMPS, 2017
Primary Audience: Core Male Sports Enthusiasts 18-35
Secondary Audience: General Public
DIGITAL MARKETING
INTRODUCTION
“
Digital marketing is the marketing of products or
services using digital technologies, mainly on the
Internet, but also including mobile phones, display
advertising, and any other digital medium.
Businesses leverage digital channels such as search
engines, social media, email, and their websites to
connect with current and prospective customers.
11
THE R’S OF DIGITAL MARKETING
12
RELEVANCE
RIGHT
ENGAGEMENT
REPETITION
THE COMPONENTS OF DIGITAL
13
CONTENT ADVERTISEMENTPARTICIPATION
OUTBOUND VS INBOUND MARKETING
14
OUTBOUND MARKETING
- PUSH
- INTERRUPTION
INBOUND MARKETING
- PULL
- PERMISSION (CONTENT BASED)
15
THE MOST RELEVANT CHANNELS
Display advertising also known as banner
advertising is a form of advertising that conveys
a commercial message visually using text,
logos, animations, videos, photographs, or other
graphics. The converted message is then
inserted in various formats of banner displayed
on different websites.
SEO is the process of getting
traffic from “free”, “organic”,
”editorial” and “ natural listings” on
search engines such as Google or
Yahoo.
SEM is the process of getting paid
traffic to your website from search
engines such as Google or Yahoo.
Display Advertising Search Engine Search Engine
Optimization (SEO) Marketing (SEM)
16
THE MOST RELEVANT CHANNELS
Social Media Marketing is the use of a
number of social media outlets (i.e.
Facebook, Twitter, Instagram etc.) and
communities to generate publicity to
increase the awareness of a product,
brand or event.
Content Marketing focuses on creating
and distributing valuable, relevant and
consistent content to attract and retain a
clearly-defined audience.
Social Media Content Marketing Video Marketing
Using videos to promote or market your
brand, product or service in the Internet.
Videos can be used and distributed on
various owned or paid media channels.
17
TYPES OF MEDIA
MOBILE MARKETING
18
Source: https://www.iab.com/wp-content/uploads/2017/06/2017-IAB-Global-Mobile-Experience-Study.pdf
Some key facts
● Mobile devices are an integral part of consumer‘s daily
lives: Worldwide, the internet is accessed via
smartphones at least once a day per smartphone
● The majority (63%) of smartphone owners worldwide
use their mobile device at least every 30 minutes.
● Brand Interactions on smartphones are much higher
than via desktop
MOBILE MARKETING
19
MOBILE MARKETING
20
7
11
17
24
35
0
10
20
30
40
50
49
60
2016 2017
*
2018
*
2019
*
2020
*
2021
*
Trafficinexabytesper
month
SOCIAL MEDIA MARKETING
21
10%
34%
56.8%
93.3%
of social media users love to
share about sports
Frequency with which fans are
accessing sports content on
social media daily
Customers think social media is
an impactful technology in
sports
Global sports leaders believe
social media engagement of
fans will grow in the 5-10 years
SOCIAL MEDIA MARKETING
22
SOCIAL MEDIA MARKETING
Focus on Social Media as key
communication channel by all the
major players
Facebook the platform of Choice.
23
DIGITAL TRENDS FOR BETTING INDUSTRY SUMMARY
Native and content advertising
Content related advertising, create stories rather than simple ads
Digital video
Awareness and interaction with digital video ads is much higher than with regular ads
Mobile marketing
Shift from marketing budgets towards digital marketing, especially mobile marketing
Digitalization of sponsorships
Use your offline sponsorships for customer and data acquisition
24
Customer Acquisition activities concentrate on turning Leads into customers
Customer Retention activities and actions are done to retain and build up a
long lasting customer relationships
26
Customer acquisition
Customer retention
Customer acquisition vs. customer retention
Mobile Marketing
Search Marketing
Display Advertising
Bonuses & promotions
Social Media
OOH
Loyalty programs
Product updates and improvements
Customer care support
Re-targeting
Email Marketing
Content marketing
27
CONCLUSION
● The Sport Bet Space is very saturated and new entrants are expected.
● The Big players are heavy on TV, Radio, OOH & Digital.
● The big players have an optimised online platform and physical shops to support sales and drive street
level visibility.
● Heavy use of promo’s to incentivise and drive followership and members to their platform.
● Use of Brand Ambassadors to help promote Brand and extend awareness beyond direct advertising.
● Category TG are mainly comprises mainly students and working class individuals within ages of 18-45.
● Brand awareness, Brand visibility and Digital presence is key for new entrants.
● Social Media, Mobile Marketing, Display Advertising as well as cheap firms of transit advertising (bus
branding) aids TOMA in the Sport Bet Category.
www.renedigitalhub.com
peaceitimi@renedigitalhub.com
+2347034598359

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Sports betting: Marketing 101

  • 1. MARKETING 101 Everything You Need To Know About The West African Market
  • 2. MEET ME! ● Co-Founder, Rene Digital Hub ● Certified Subject Matter Expert with Digital Marketing Institute, Ireland ● Over 4 years + training experience and over 3000 people trained ○ Google Digital Skills Trainer ○ Facebook for Creators Trainer ○ Trains for Wild Fusion DC & Orange Academy. ● Worked at Webcoupers, Hotels.ng, Gtech Designs in Baltimore. Worked with brands like Payporte, BIU, Total Perspectives UK, Naijagaming, Glo etc 2
  • 3. SPORTS BETTING IS POPULAR According to a recently concluded study, 60 million residents of Nigeria in the age group of 18 - 40 are active sports bettors. They spend an average of 3000 Naira or $15 per day on sports bets. This trend is roughly the same across West, Central, East and Southern Africa. According to a report that PriceWaterHouseCoopers the betting markets of Nigeria, Kenya, and South Africa will be worth $37 billion by the end of 2018. 3
  • 4. WHY THE RAPID GROWTH IN AFRICA? 4 YOUTHFUL POPULATION & UNEMPLOYMENT RISING INTERNET PENETRATION & USE OF MOBILE. CRAZY LOVE FOR SPORTS (ESP FOOTBALL)
  • 5. Key figures USD 70 Billion global market value for legal betting industry in 2016 (GGY)* ≈ 10%* USD 7 Billion spent on marketing by betting companies every year ≈ 15% Depending on the country, approximately 15% of the marketing budget spent runs into digital channels, which equals USD 1.2 Billion 5
  • 6. WHY IS DIGITAL MARKETING ESSENTIAL FOR BOOKMAKERS 6 It is measurable Cost effective Flexibility Biggest channel to acquire new punters Build the brand Reduce the cost of acquisition: Improve conversions
  • 7. TRENDS IN BETTING INDUSTRY 7 Focus on digital marketing and products (Shift from retail revenues towards digital revenues) Combination of retail and digital offers Mobile first Approach Improvement of digital products in usability and design Focus on digital marketing campaigns rather than print, TV or radio Get access to their fan/user data
  • 8. UNDERSTANDING THE TARGET AUDIENCE (18-35YRS) 8 71% of your TA are students & formally employed & earn between 50K and 250K...with High Disposable Income SOURCE: MPS AMPS, 2017
  • 9. 9 Reach of Media: Mobile(incl.Digital), TV & Radio have the highest reach for our Audience ACTIVITIES ▪ Calls ▪ Text GENRE ▪ Action ▪ Comedy ▪ Drama GENRE ▪ News ▪ Musical ▪ Sports ▪ Talk Show ▪ Rel. Prog GENRE ▪ News ▪ Drama ▪ Soaps ▪ Musicals SECTION ▪ Sports ▪ Politics ▪ Local/Nat. News ▪ Lifestyle (Fashion/ ▪ Celebrity) SECTION ▪ Sports ▪ Politics ▪ Local/Nat. News ▪ Lifestyle (Fashion/ ▪ Celebrity) EXPOSURE ▪ Posters ▪ Billboards ▪ Bus Branding ▪ Banners ▪ Mobile Vans ACTIVITIES ▪ Chat ▪ News ▪ Info/Researc h ▪ Sports Updates ▪ Read & Send Mails SOURCE: MPS AMPS, 2017 Primary Audience: Core Male Sports Enthusiasts 18-35 Secondary Audience: General Public
  • 11. “ Digital marketing is the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium. Businesses leverage digital channels such as search engines, social media, email, and their websites to connect with current and prospective customers. 11
  • 12. THE R’S OF DIGITAL MARKETING 12 RELEVANCE RIGHT ENGAGEMENT REPETITION
  • 13. THE COMPONENTS OF DIGITAL 13 CONTENT ADVERTISEMENTPARTICIPATION
  • 14. OUTBOUND VS INBOUND MARKETING 14 OUTBOUND MARKETING - PUSH - INTERRUPTION INBOUND MARKETING - PULL - PERMISSION (CONTENT BASED)
  • 15. 15 THE MOST RELEVANT CHANNELS Display advertising also known as banner advertising is a form of advertising that conveys a commercial message visually using text, logos, animations, videos, photographs, or other graphics. The converted message is then inserted in various formats of banner displayed on different websites. SEO is the process of getting traffic from “free”, “organic”, ”editorial” and “ natural listings” on search engines such as Google or Yahoo. SEM is the process of getting paid traffic to your website from search engines such as Google or Yahoo. Display Advertising Search Engine Search Engine Optimization (SEO) Marketing (SEM)
  • 16. 16 THE MOST RELEVANT CHANNELS Social Media Marketing is the use of a number of social media outlets (i.e. Facebook, Twitter, Instagram etc.) and communities to generate publicity to increase the awareness of a product, brand or event. Content Marketing focuses on creating and distributing valuable, relevant and consistent content to attract and retain a clearly-defined audience. Social Media Content Marketing Video Marketing Using videos to promote or market your brand, product or service in the Internet. Videos can be used and distributed on various owned or paid media channels.
  • 18. MOBILE MARKETING 18 Source: https://www.iab.com/wp-content/uploads/2017/06/2017-IAB-Global-Mobile-Experience-Study.pdf Some key facts ● Mobile devices are an integral part of consumer‘s daily lives: Worldwide, the internet is accessed via smartphones at least once a day per smartphone ● The majority (63%) of smartphone owners worldwide use their mobile device at least every 30 minutes. ● Brand Interactions on smartphones are much higher than via desktop
  • 21. SOCIAL MEDIA MARKETING 21 10% 34% 56.8% 93.3% of social media users love to share about sports Frequency with which fans are accessing sports content on social media daily Customers think social media is an impactful technology in sports Global sports leaders believe social media engagement of fans will grow in the 5-10 years
  • 23. SOCIAL MEDIA MARKETING Focus on Social Media as key communication channel by all the major players Facebook the platform of Choice. 23
  • 24. DIGITAL TRENDS FOR BETTING INDUSTRY SUMMARY Native and content advertising Content related advertising, create stories rather than simple ads Digital video Awareness and interaction with digital video ads is much higher than with regular ads Mobile marketing Shift from marketing budgets towards digital marketing, especially mobile marketing Digitalization of sponsorships Use your offline sponsorships for customer and data acquisition 24
  • 25. Customer Acquisition activities concentrate on turning Leads into customers Customer Retention activities and actions are done to retain and build up a long lasting customer relationships
  • 26. 26 Customer acquisition Customer retention Customer acquisition vs. customer retention Mobile Marketing Search Marketing Display Advertising Bonuses & promotions Social Media OOH Loyalty programs Product updates and improvements Customer care support Re-targeting Email Marketing Content marketing
  • 27. 27 CONCLUSION ● The Sport Bet Space is very saturated and new entrants are expected. ● The Big players are heavy on TV, Radio, OOH & Digital. ● The big players have an optimised online platform and physical shops to support sales and drive street level visibility. ● Heavy use of promo’s to incentivise and drive followership and members to their platform. ● Use of Brand Ambassadors to help promote Brand and extend awareness beyond direct advertising. ● Category TG are mainly comprises mainly students and working class individuals within ages of 18-45. ● Brand awareness, Brand visibility and Digital presence is key for new entrants. ● Social Media, Mobile Marketing, Display Advertising as well as cheap firms of transit advertising (bus branding) aids TOMA in the Sport Bet Category.